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Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Konsumen pada PT Lisa Concrete Indonesia di Kecamatan Kubu Pranata, I Komang Sumandika Adhy; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 12 No. 2 (2024)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v12i2.82170

Abstract

In conducting this research activity, the purpose of the researcher is to carry out the testing process: (1) the effect given by Product Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District, (2) the effect given by Service Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District, and (3) the effect given by Product Quality and Service Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District. This activity uses a type of quantitative research. The population used by the researcher is consumers who have made purchases at PT Lisa Concrete Indonesia in Kubu District, so the number of samples that support this research is as many as 50. The sample technique used is the Random Sampling technique. The analysis technique used is multiple linear regression analysis with partial (t test) and simultaneous (F test) hypothesis testing. The results of this study indicate that: (1) product quality has a positive and significant effect on customer satisfaction at PT Lisa Concrete Indonesia in Kubu District, (2) service quality has a positive and significant effect on customer satisfaction at PT Lisa Concrete Indonesia in Kubu District, (3) product quality and service quality simultaneously affect customer satisfaction at PT Lisa Concrete Indonesia in Kubu District.
Pengaruh Pengelolaan Keuangan, Digitalisasi Bisnis, dan Entrepreneurial Marketing Terhadap Keberlanjutan Usaha UMKM Sektor Perdagangan di Kecamatan Buleleng Agustini, Ria; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 12 No. 1 (2024)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v12i1.82021

Abstract

This research aims to determine the influence of financial management, business digitalization and entrepreneurial marketing on the sustainability of MSMEs in the trade sector in Buleleng District. In this study, the population used was 1,196 formal MSMEs in the trade sector in Buleleng District in 2023. The sampling technique used non-probability sampling with a purposive sampling technique and to determine the number of samples using the Slovin formula, so that a sample of 175 people was obtained. This research uses quantitative data with primary data sources obtained through questionnaires and secondary data obtained from MSME data in the trade sector in Buleleng District.The data analysis technique used is multiple linear regression analysis with partial (t test) and simultaneous (F test) hypothesis testing. The results of this research show that (1) financial management has a positive and significant effect on the sustainability of MSMEs in the trade sector in Buleleng District, (2) business digitalization has a positive and significant effect on the sustainability of MSMEs in the trade sector in Buleleng District, (3) entrepreneurial marketing has a positive and significant effect on the sustainability of MSMEs in the trade sector in Buleleng District and (4) financial management, business digitalization and entrepreneurial marketingsimultaneously have a positive and significant effect on the sustainability of MSMEs in the trade sector in Buleleng District.
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Konsumen pada PT Lisa Concrete Indonesia di Kecamatan Kubu Pranata, I Komang Sumandika Adhy; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 12 No. 2 (2024)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v12i2.82170

Abstract

In conducting this research activity, the purpose of the researcher is to carry out the testing process: (1) the effect given by Product Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District, (2) the effect given by Service Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District, and (3) the effect given by Product Quality and Service Quality on Customer Satisfaction at PT Lisa Concrete Indonesia in Kubu District. This activity uses a type of quantitative research. The population used by the researcher is consumers who have made purchases at PT Lisa Concrete Indonesia in Kubu District, so the number of samples that support this research is as many as 50. The sample technique used is the Random Sampling technique. The analysis technique used is multiple linear regression analysis with partial (t test) and simultaneous (F test) hypothesis testing. The results of this study indicate that: (1) product quality has a positive and significant effect on customer satisfaction at PT Lisa Concrete Indonesia in Kubu District, (2) service quality has a positive and significant effect on customer satisfaction at PT Lisa Concrete Indonesia in Kubu District, (3) product quality and service quality simultaneously affect customer satisfaction at PT Lisa Concrete Indonesia in Kubu District.
Pengaruh Inklusi Keuangan, Pengelolaan Keuangan dan Penggunaan E-Payment terhadap Kinerja Keuangan UMKM Sektor Industri Pertanian di Kabupaten Buleleng Handayani, Kadek Ayu; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 12 No. 1 (2024)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v12i1.83376

Abstract

This study aims to determine the influence of the variables of the Effect of Financial Inclusion, Financial Management and the Use of E-Payment on the Financial Performance of MSMEs in the Agricultural Industry Sector in Buleleng Regency. The population in this study were agricultural MSMEs in Buleleng Regency. The number of samples used in this study were 163 respondents using the Slovin formula. The sampling technique in this study was proportional random sampling technique. The data in the study were collected by distributing questionnaires. Data processing in this study used the help of the Statistical Package for the Social Science (SPSS) program version 25. The analysis technique used is multiple linear regression analysis with partial (t test) and simultaneous (f test) hypothesis testing. The results of this study indicate that: (1) The effect of Financial Inclusion on financial performance, (2) The effect of Financial Management on financial performance, (3) The effect of E-Payment Use on financial performance, (4) The effect of Financial Inclusion, Financial Management, and E-Payment Use on the Financial Performance of Agricultural Industry Sector MSMEs in Buleleng Regency.
Digital Innovation for Economic Growth: An Evaluation of the PAN-G Denbukit Program in Increasing Regional Original Revenue in Buleleng Kurniawan, Putu Dede; Suwena, Kadek Rai; Irwansyah, M. Rudi
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 3 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i3.7598

Abstract

Local Original Income is the income obtained by a region from sources within its own territory which is collected based on regional regulations in accordance with applicable laws and regulations. The purpose of this study is to measure the extent to which the Pan-G Denbukit application can achieve its goals in increasing efficiency and ease of access to regional tax services. The evaluation is also intended to identify the positive impacts given to the community and efforts to improve weaknesses in the implementation of this application. This research method uses an evaluative approach, while data collection is carried out using an instrument in the form of a questionnaire with a semantic differential scale model. The results of this study indicate that the Pan-G Denbukit application is very effective in increasing the efficiency of managing Local Original Income, and is worthy of continued use and further development in order to improve the quality of regional financial management as a whole.
Driving Rural Economic Growth: Enhancing BUMDesa Employee Performance through Organizational Culture, Work Environment, and Motivation Arisudana, Bagus Made; Suwena, Kadek Rai; Telagawathi, Ni Luh Wayan Sayang
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 4 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i4.8110

Abstract

This study aims to analyze the influence of organizational culture, work environment, job characteristics, and work motivation on the performance of Village-Owned Enterprises (BUMDesa) employees in Tejakula District. The research is driven by the strategic role of BUMDesa in fostering rural economic growth and improving community welfare through effective management of local economic resources. However, challenges remain, including high levels of uncollected receivables, low employee loyalty, and underutilization of initial capital. A quantitative research approach was employed, involving all BUMDesa employees in Tejakula District as the study population. Data were collected through questionnaires, interviews, and document analysis, and analyzed using multiple linear regression techniques. The findings reveal that organizational culture, work environment, job characteristics, and work motivation significantly influence employee performance both simultaneously and partially. These results underscore the importance of fostering a strong organizational culture, cultivating a supportive work environment, designing jobs that align with employee competencies, and enhancing motivation to drive better performance. The practical implication of this research is the need for improved human resource strategies in BUMDesa to boost operational effectiveness and support sustainable rural economic development. The study serves as a valuable reference for BUMDesa leaders and village governments in designing strategic policies to enhance employee performance and institutional sustainability.
Evaluasi Program Revitalisasi Pasar Banyuasri Wibawa, Putu Adi Putra; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 13 No. 1 (2025)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v13i1.100803

Abstract

This study aims to evaluate the Banyuasri Market revitalisation program in Singaraja City. The evaluation is based on the dimensions of effectiveness, efficiency, relevance, and impact using Cost-Benefit Analysis (CBA) and Cost-Effectiveness Analysis (CEA). The research used a descriptive qualitative approach with data collected through observation, in-depth interviews, and documentation. The results show that the revitalisation program has not been fully effective in improving the competitiveness of traditional markets. Although the infrastructure has improved, traders' income has declined due to a significant increase in operating costs. The program's efficiency is also not optimal, as the investment does not match the economic results. The program's relevance is considered lacking, as it does not consider post-pandemic socioeconomic conditions. The impact of the revitalisation has even caused resistance among traders, mainly due to relocation and rising tariffs. Therefore, further evaluation and policy adjustments are needed so that the market revitalisation can provide optimal benefits for all stakeholders.
Dampak Alih Fungsi Lahan Pertanian Bagi Kesejahteraan Buruh Tani di Desa Panji Anom Dewantara, Putu Tegar; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 13 No. 1 (2025)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v13i1.102224

Abstract

This study aims to determine the impact of agricultural land-use conversion on the welfare of farm laborers in Panji Anom Village. This research is classified as a descriptive study with a qualitative approach. In the data collection process, the researcher focused on gathering descriptive data, with the research subjects being farmers and farm laborers in Panji Anom Village, who provided the necessary information based on field conditions. The object of this research is the impact of agricultural land-use conversion on the welfare of farm laborers. The data collection methods used include observation, interviews, and documentation. This study employs a qualitative analysis technique developed by Miles and Huberman, which includes data collection, data reduction, data presentation, and conclusion drawing. The study finds that the conversion of agricultural land in Panji Anom Village is driven by economic pressures, crop failures, and the declining interest of the younger generation in farming. Much of the agricultural land has been converted into residential areas, resulting in decreased job opportunities and income for farm laborers, as well as increased economic vulnerability in the village community.
The Moderating Role of Financial Literacy on the Influence of Entrepreneurial Competence on the Performance of Micro, Medium, Small Enterprises (MSME) in Buleleng Regency Mulyani, Komang Dewi; Suwena, Kadek Rai
Amkop Management Accounting Review (AMAR) Vol. 5 No. 2 (2025): July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i1.3059

Abstract

This study aims to examine the moderating role of financial literacy on the effect of entrepreneurial competence on MSME performance. The population in this study comprises 66,368 MSME units in Buleleng Regency. The sample size was determined using Slovin’s formula with a margin of error of 10%, resulting in a total of 100 MSMEs. Samples were selected using purposive sampling with the criterion that the MSMEs must have employees. The respondents in this study were MSME owners in Buleleng Regency. Data was collected using a questionnaire with a Likert scale ranging from 1 to 5. The data analysis technique employed was Structural Equation Modeling - Partial Least Squares (SEM-PLS), using the SmartPLS version 3 software. The results of this study indicate that both entrepreneurial competence and financial literacy have a significant effect on MSME performance. Furthermore, financial literacy strengthens the significant effect of entrepreneurial competence on MSME performance
Evaluasi Program Revitalisasi Pasar Banyuasri Wibawa, Putu Adi Putra; Suwena, Kadek Rai
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 13 No. 1 (2025)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v13i1.100803

Abstract

This study aims to evaluate the Banyuasri Market revitalisation program in Singaraja City. The evaluation is based on the dimensions of effectiveness, efficiency, relevance, and impact using Cost-Benefit Analysis (CBA) and Cost-Effectiveness Analysis (CEA). The research used a descriptive qualitative approach with data collected through observation, in-depth interviews, and documentation. The results show that the revitalisation program has not been fully effective in improving the competitiveness of traditional markets. Although the infrastructure has improved, traders' income has declined due to a significant increase in operating costs. The program's efficiency is also not optimal, as the investment does not match the economic results. The program's relevance is considered lacking, as it does not consider post-pandemic socioeconomic conditions. The impact of the revitalisation has even caused resistance among traders, mainly due to relocation and rising tariffs. Therefore, further evaluation and policy adjustments are needed so that the market revitalisation can provide optimal benefits for all stakeholders.
Co-Authors ., Aini Fitri ., Ewis Satryawan ., Fevi Anggraeni ., I Gusti Ngurah Juni Artika ., I Kadek Oka Wirawan ., I Komang Agus Astika ., I Made Budiyanto ., Komang Dewi Susanti ., Made Ari Punarbawa ., Ni Luh Anggita Dewi ., Ni Made Krisna Sari Adnyana, Putu Widya Putra Agustini, Ria Aini Fitri . Amir, Nadia Lathifa Ana Badriah . Ana Badriah ., Ana Badriah Andi Yahya Anjuman Zukhri Ardika, Ketut Pande Arisudana, Bagus Made Aryani, Komang Wija Putri Atmaja, Ketut Valien Wira Ayu Frizka Novi P.Sari . Ayu K. Krisna Prihastuti Ayuni, Komang Artha Tri Cindy, Luh Merlinda Damayanti, Luh Dea Devi, Kadek Selvina Dewantara, Putu Tegar Dewi Andayani . Dewi, Kadek Sri Krisna Dewi, Komang Tri Sitha Dewi, Ni Luh Sri Juliana Dharmayasa, I Putu Arya Dharmayasa, I Putu Arya Diantini, Luh Risfa Dr. Iyus Akhmad Haris,M.Pd . Drs. I Ketut Dunia, M.Erg. . Drs. I Ketut Suwarna, M.Si . Drs. I Made Nuridja, M.Pd. . Drs. Made Artana, M.Pd . Erlina Lestari Ernawati . Ewis Satryawan . Fevi Anggraeni . Galuh Khairunnisa Gede Adi Yuniarta Gusti Ayu Desy Indrayani Gusti Ayu Desy Indrayani Gusti Ayu Putu Liskayanti . Gusti Komang Ardika . Gusti Komang Ardika ., Gusti Komang Ardika Handayani, Kadek Ayu Haris, Iyus Akhmad Hatane, Saarce Elyse Hendi Hakimi . Hermawan, Kadek Donny Herry Pradipta m . Heryanda, Komang Krisna I Dewa Gede Sucitayasa . I Gd Albert Krissanto Pratama . I Gde Yudiaris . I Gde Yudiaris ., I Gde Yudiaris I Gede Jaya Putra Negara I Gede Mardioka . I Gede Nurjaya I Gede Wisnu Segara I Gusti Agung Mas Rianandary . I Gusti Ayu Purnamawati I Gusti Ngurah Juni Artika . I Gusti Putu Endra Suantara . I Gusti Putu Wirya Pratama I Kadek Oka Wirawan . I Ketut Alit Wiantara . I Ketut Alit Wiantara ., I Ketut Alit Wiantara I Komang Agus Astika . I Made Agus Suryadi . I Made Budiyanto . I Made Hendra Apriadi . I Nengah Suarmanayasa I Nyoman Parta Jaya . I Nyoman Parta Jaya ., I Nyoman Parta Jaya I Nyoman Sujana I Putu Agus Darmawan . I Putu Agus Darmawan ., I Putu Agus Darmawan I Putu Arya Dharmayasa . I Putu Eka Juli Andriastuti . I Putu Rian Kusuma Jaya . I Wayan Bayu Wisesa . I Wayan Budi Arsana . I Wayan Oka Meinarta . I Wayan Sastrawan . I Wayan Sastrawan ., I Wayan Sastrawan I Wayan Senata . I Wayan Suwendra I Wayan Wartika . I Wayan Wartika ., I Wayan Wartika I.G.A Yulia Purnamasari . I.G.A Yulia Purnamasari ., I.G.A Yulia Purnamasari Ida Bagus Gede Basma Manuaba . Ida Bagus Gede Basma Manuaba ., Ida Bagus Gede Basma Manuaba Ida Bagus Wiradinata . Indrayani, Gusti Ayu Desy Indrayani, Gusti Ayu Desy Italiani, Luh Iyus Akhmad Haris Juliantari, Ni Kadek Jumati . Kadek Agus Suarmawan . Kadek Agus Suarmawan ., Kadek Agus Suarmawan Kadek Donny Hermawan Kadek Eka Arya Saputra . Kadek Eka Arya Saputra ., Kadek Eka Arya Saputra Kadek Selvina Devi Kadek Sri Krisna Dewi Ketut Pande Ardika Ketut Susila Santhi Ketut Valien Wira Atmaja Komang Adi Suardana Komang Desiani . Komang Dewi Susanti . Komang Dian Wulandari . Komang Joni Udayana . Komang Joni Udayana ., Komang Joni Udayana Komang Krisna Heryanda Komang Rian Tiniasti Krisna, Gede Kurniawan, Putu Dede Lestari, Erlina Luh Ayu Tirtayani Luh Dea Damayanti Luh Devi Pridayanti Luh Dewi Ulandari . Luh Lena Riyanthi . Luh Merlinda Cindy Luh Risfa Diantini Luh Rosi Ratna Ningsih Lulup Endah Tripalupi M. Rudi Irwansyah M.Erg. Drs. I Ketut Dunia . M.Pd Drs. Made Artana . M.Pd. Drs. I Made Nuridja . M.Pd. S.Pd. Luh Indrayani . M.Si Drs. I Ketut Suwarna . Made Adi Suardana . Made Adi Suardana ., Made Adi Suardana Made Ari Punarbawa . Made Ary Meitriana Made Ary Meitriana Made Asti Virgine Punarbawa Martahadi, I Gede Yudhi Md Dwi Suparwa A.p . Md Dwi Suparwa A.p ., Md Dwi Suparwa A.p Meilinda Utami, Komang Mirah Meitriana, Made Ary Melasari, Santi Mulyani, Komang Dewi Naswan Suharsono Ngurah Agung Guruh Saputra . Ngurah Agung Guruh Saputra ., Ngurah Agung Guruh Saputra Ni Gusti Ayu Putu Wardaningsih Ni Gusti Putu Ayu Pertami Yanti Ni Kadek Sri Darmawati . Ni Ketut Henny Oktavianti Putri Jaya Ni Komang Ary Sugiantar Ni Komang Asri Sugiartini . Ni Komang Yuni Antari . Ni Luh Anggita Dewi . Ni Luh Ayu Sugiantini . Ni Luh Gede Taridayanti . Ni Luh Wayan Sayang Telagawathi Ni Made Candra Megita Atma Negara . Ni Made Firayanti Pratiwi Ni Made Krisna Sari . Ni Nengah Sarinadi . Ni Pt Septia Rosita . Ni Pt Septia Rosita ., Ni Pt Septia Rosita Ni Putu Dessy Ariawati . Ni Putu Dessy Ariawati ., Ni Putu Dessy Ariawati Ni Putu Veyna Maharani . Ni Putu Yuni Kartika . Ni Wayan Ayu Santi . Ningsih, Luh Rosi Ratna Okadarma, I Made Pasek Suka Pande Kadek Yuda Mahardika . Pande Kadek Yuda Mahardika ., Pande Kadek Yuda Mahardika Pande Wiwik Widiantari Pranata, I Komang Sumandika Adhy Prasetya, Ketut Krisna Pratiwi, Ni Made Firayanti Pridayanti, Luh Devi Prihastuti, Ayu K. Krisna Punarbawa, Made Asti Virgine Purnadewi, Ni Kadek Wahyu Putri Jaya, Ni Ketut Henny Oktavianti Putu Dody Prayoga Putu Irmayanti Christy . Putu Irmayanti Christy ., Putu Irmayanti Christy Putu Juni Wirawan Putu Noviyanti . Putu Noviyanti ., Putu Noviyanti Putu Widya Putra Adnyana Retno Daniati Riski Rosdiana Rosdiana, Riski Roseyamita, Ni Wayan Yiela Giana Sangging, Wayan Devin Amabel Santhi, Ketut Susila Santi Melasari Santika, Kadek Ardi Siti Hadijah . Siti Qomariyah Siti Qomariyah Suardana, Komang Adi Sugiantar, Ni Komang Ary Suparmi, Ni Wayan Suryaningsih Suyestini, Wayan Tiara, Lisa Tiniasti, Komang Rian Trianasari Ulaningsih, Ni Luh Trisna Utariani, Ni Ketut Raka Wahyuni, Luh Ria Wardaningsih, Ni Gusti Ayu Putu Wayan Suyestini Wibawa, Putu Adi Putra Widiantari, Pande Wiwik Widnyani, Ni Wayan Wirawan, Putu Juni Yahya, Andi Yogi Iswari, I Gusti Ayu