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All Journal ComEngApp : Computer Engineering and Applications Journal JSI: Jurnal Sistem Informasi (E-Journal) Annual Research Seminar Sistemasi: Jurnal Sistem Informasi Journal of Information Technology and Computer Science JITK (Jurnal Ilmu Pengetahuan dan Komputer) JOURNAL OF APPLIED INFORMATICS AND COMPUTING Jurnal Sisfokom (Sistem Informasi dan Komputer) JURTEKSI Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JSAI (Journal Scientific and Applied Informatics) Building of Informatics, Technology and Science Journal of Information Systems and Informatics Jurnal Pengabdian Masyarakat Bumi Raflesia Journal Informatic, Education and Management (JIEM) Jurnal Generic Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat AKM: Aksi Kepada Masyarakat Indonesian Journal of Innovation Studies Jurnal Algoritma Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Jurnal Abdimas Maduma Jurnal Pengabdian dan Pemberdayaan Masyarakat Indonesia The Indonesian Journal of Computer Science
Mira Afrina
Department Of Information Systems, Faculty Of Computer Science, Universitas Srwijaya, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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Journal : JSAI (Journal Scientific and Applied Informatics)

 1 
Analisis Sentimen Aplikasi MPStore Menggunakan Algoritma Logistic Regression dan LDA Tia Arlin Dita; Ali Ibrahim; Rizka Rahmadhani; Mira Afrina
JSAI (Journal Scientific and Applied Informatics) Vol 9 No 1 (2026): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v9i1.9557

Abstract

The rapid growth of the digital economy encourages user satisfaction as the key to successful application innovation. Within technopreneurship, understanding user sentiment is essential for sustainable product development. This study aims to analyze sentiment and identify the deter-minants of user satisfaction regarding the MPStore application based on reviews from the Google Play Store. Review data were collected via scraping and analyzed using Logistic Regression (LR) for sentiment classification (positive, negative, neutral) also Latent Dirichlet Al-location (LDA) for satisfaction topic extraction. The result shows that the LR model achieved an accuracy of 88.5%. The LDA analysis also successfully revealed eight main topics, includ-ing ease of use, transaction speed, and technical obstacles (errors, login, balance issues). Over-all, a majority of users hold a positive perception of MPStore's efficiency and ease of transac-tions. This study concludes that the combination of sentiment analysis and topic modeling is effective for explaining the level of user satisfaction and providing a strategic foundation for digital application developers.
Co-Authors Abdiansah, Abdiansah Ade Iriani Sapitri Adhityah Anugrah Ahmad Fali Oklilas Ahmad Fali Oklilas Ahmad Fali Oklilas Ahmad Fali Oklilas Ahmad Rifai Aini Nabilah Al Farissi Ali Ibrahim Ali Ibrahim Ali Ibrahim Annisa Darmawahyuni Apriansyah Putra - Ari Wedhasmara Ariani, Ardina Asyrof Fitrah Baidhawi, Alif Bayu Wijaya Putra Cendikiawan, Rizky Saputra Damayanti, Risma Darmawahyuni, Annisa Dedeng Zamawi Dicha Pratiwi Dinna Yunika Hardiyanti Dwi Rosa Indah Dyah Paramita P Endang Lestari Ruskan Ermatita - Fahreza, Irvan Fathoni - Febriady, Mukhlis Firdaus Firdaus - Firdaus Firdaus Firdaus Firdaus Firmansyah, M. Daffa Gumay, Naretha Kawadha Pasemah Gustin Saputri Hadini Novianti Hafiiz Kresna Prasetya Hardini Novianti Hardini Novianti Hardini Novianti Hendi Putra Wijaya Iin Seprina Iredho Fani Reza Irvan Fahreza Islamiansyah, Wira Junia Kurniati Ken Dihta Tania Ken Ditha Tania Kesuma, Lucky Indra Kodri, Lay Kurnia, Rizka Dhini  Lakeisyah, Eka Therina Lay Kodri Leonardi, Veronica Hertensia M. Aris Garniardi Miftahul Falah Muhammad Anshori Muhammad Fachrurrozi Muhammad Fachrurrozi Muhammad Naufal Rachmatullah Nabila Hidayati Naretha Kawadha Pasemah Gumay Nashiroh Ramadhani, Muthia Nia Meitisari Nurlayli Indah Sari Nurullah Marina Kelana Oky Budiyarti Opi Hernayanti Ovi Dyantina Pacu Putra Purwita Sari Putri Eka Sevtiyuni Rahmat Izwan Heroza Redha Bayu Anggara Rezqe, Beriadi Agung Nur Risma Damayanti Rizka Dhini Rizka Dhini Kurnia Rizka Dhini Kurnia Rizka Dhini Kurnia Rizka Rahmadhani Sabila, Amalia Sahira, Mutia Sapitri, Ade Iriani Sartika, Widya Seprina, Iin Septiani Aulia Putri Sevtiyuni, Putri Eka Siti Nurmaini Sri Desy Siswanti Suci Dwi Lestari Suci Dwi Lestari Tasmi Tasmi Tasmi Tasmi Tia Arlin Dita Tumpol S Simarmata Welly Nailis Willy Winda Kurnia Sari Wita Farla WK Wiwik Handayani Yadi Utama Yadi Utama Yadi Utama Yadi Utama Yadi Utama Yadi Utama Yadi Utama, Yudha Pratomo Yunus, Hedi Zaini, Akbar Al Zhafiri, Muhammad Farisan