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Model Manajemen SDM Publik Berbasis Kompetensi Digital dan Etika Pelayanan Publik (Studi Konseptual pada Dinas Kepegawaian Kota Gorontalo) Nggilu, Rukiah; Mokodongan, Regi
Jurnal Agregasi Vol 14 No 1 (2026)
Publisher : Prodi Ilmu Pemerintahan FISIP Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/agregasi.v14i1.19144

Abstract

Digital transformation has fundamentally reshaped human resource management (HRM) in the public sector, requiring civil servants to possess not only technological competence but also strong ethical values in public service delivery. This study aims to reconstruct a public HRM model based on digital competencies and public service ethics. Using a conceptual approach, this article employs critical literature synthesis on public sector HRM, digital competencies of civil servants, and public service ethics. The findings reveal a significant gap between the enhancement of digital competencies and the internalization of ethical values in bureaucratic practices, particularly within the Gorontalo City Civil Service Agency. This study proposes an integrative model linking digital competence, public service ethics, adaptive organizational culture, and transformational leadership. The model provides a strategic foundation for developing ethical, adaptive, and human-centered public human resource policies in the era of digital government.
e-Monep Policy Implementation in Regional Development Administration of Gorontalo Regency Kiraman, Albert Oktavian; Hamim, Udin; Nggilu, Rukiah; Lilik Istiqomah
Solo International Collaboration and Publication of Social Sciences and Humanities Vol. 3 No. 03 (2025): Solo International Collaboration and Publication of Social Sciences and Humani
Publisher : Walidem Institute and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61455/sicopus.v3i03.429

Abstract

Objective: This study aims to assess the effectiveness of the implementation of the e-Monep policy in the Development Administration Section of the Boalemo Regency Regional Secretariat by identifying obstacles in the organizational, interpretation, and implementation dimensions, as well as formulating improvement recommendations based on empirical findings. Theoretical framework: Using the Charles O Jones policy implementation framework that examines organization, interpretation, and implementation as an analytical basis for implementing capacity, policy interpretation processes, and operational practices. Literature review: Includes studies of public policy implementation, electronic governance for monitoring, evaluation, and reporting of local governments, and public sector change management with a focus on human resource competencies, information and communication technology infrastructure, cross-unit coordination, and policy communication. Method: The study used a descriptive qualitative approach from August to September 2025 with thirteen informants through purposive and snowball sampling; data were collected through interviews, documentation, and observation; analysis included reduction, presentation, conclusion drawn, and verification using credibility tests. Results: The organizational dimension has not been optimal due to limitations in competence, facilities, and coordination; the interpretation dimension is relatively adequate through routine socialization and effective communication; the implementation dimension has not achieved the goals due to input delays, technical constraints, and infrastructure limitations. Implications: It is necessary to strengthen operator competence, provide and maintain infrastructure, strengthen cross-unit coordination, standardize procedures, establish clear performance indicators, discipline input schedules, as well as provide technical support and data standardization. Novelty: Systematic application of the Jones framework in the context of the current e-Monep region that reveals the asymmetry of progress between dimensions and marks a lever point for improvement in competence, facilities, and coordination.