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Inovasi Pelayanan Publik Berbasis Digital Pada Bidang Perizinan Infrastruktur dan Sosial di DPMPTSP Kabupaten Garut Miruhi, Dhiya Fildza; Anggara, Dimas; Aulia, Cindy; Pratama, Moh Rezky; Alamsyah, Kamal
ARSY : Jurnal Aplikasi Riset kepada Masyarakat Vol. 6 No. 3 (2025): ARSY : Jurnal Aplikasi Riset kepada Masyarakat
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/arsy.v6i3.1731

Abstract

Penelitian ini mengkaji inovasi pelayanan publik berbasis digital pada bidang perizinan infrastruktur dan sosial di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Garut. Latar belakang penelitian didasarkan pada tuntutan untuk meningkatkan efektivitas, efisiensi, dan akuntabilitas layanan publik seiring dengan perkembangan teknologi informasi. Aplikasi Sistem Jemput Perizinan Online (SIJEMPOL) menjadi objek kajian utama, yang dirancang untuk mempermudah pengajuan perizinan non-OSS secara daring, mempercepat proses, meningkatkan transparansi, dan meminimalisasi maladministrasi. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif melalui observasi, wawancara, dan dokumentasi, serta menganalisis data menggunakan teknik reduksi, penyajian, dan penarikan kesimpulan. Teori Inovasi Rogers dalam Hutagalung (2018) digunakan sebagai kerangka analisis, meliputi dimensi Relative Advantage, Compatibility, Complexity, Triability, dan Observability. Hasil penelitian menunjukkan bahwa penerapan digitalisasi pelayanan memberikan keuntungan relatif yang signifikan, serta menunjukkan tingkat kerumitan yang rendah berkat penggunaan antarmuka yang sederhana. Pelaksanaan pelayanan publik berbasis digital di DPMPTSP Kabupaten Garut masih menghadapi berbagai hambatan, meliputi keterbatasan literasi digital masyarakat, infrastruktur jaringan internet yang belum merata, resistensi terhadap perubahan sistem, kendala teknis aplikasi, serta keterbatasan dan adaptasi. Inovasi pelayanan publik berbasis digital melalui OSS dan SIJEMPOL di DPMPTSP Kabupaten Garut terbukti meningkatkan produktivitas, kualitas layanan, responsivitas, responsibilitas, dan akuntabilitas, sekaligus memberikan keunggulan relatif berupa efisiensi, transparansi, serta kemudahan akses layanan, meskipun masih menghadapi tantangan literasi digital dan infrastruktur.
DEVELOPMENT OF LOCAL INGREDIENT-BASED GLUTEN-FREE DRY NOODLES: THE IMPACT OF BANANA, TAPIOCA, AND RICE FLOUR RATIOS ON PHYSICAL AND SENSORY QUALITIES Nirmagustina, Dwi Eva; Wirawati, Chandra Utami; Aulia, Cindy; Gusmiati, Devi Marita
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 10 No. 3 (2026): Volume 10, Nomor 3, June 2026
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v10i3.56481

Abstract

Indonesia faces significant wheat import dependency, necessitating the development of healthy, local gluten-free food alternatives for populations with gluten sensitivities. This study aimed to determine the physical, sensory, and chemical characteristics of gluten-free dry noodles made from a ternary blend of Muli banana flour, tapioca, and rice flour. The research followed a factorial Randomized Block Design evaluating three flour formulation ratios and various cooking times. Results indicated that an 8-minute cooking time achieved optimal gelatinization. Formulation R3 (50% banana flour, 20% tapioca flour, and 15% rice flour) emerged as the superior treatment with the highest total rank score of 32 and the lowest cooking loss of 12.48%. Chemical analysis confirmed that moisture (9.59%) and ash content (1.84%) complied with SNI 01-3551-2000 standards, although protein content (1.72%) remained below the 8% threshold. The novelty of this research lies in the strategic optimization of local fruit and tuber starches to overcome technical challenges regarding elasticity and structural integrity inherent in gluten-free products. While phenolic oxidation in banana flour resulted in a darker color, sensory evaluations remained favorable. The implications of these findings suggest that utilizing local non-wheat resources can enhance national food security and provide viable dietary options for health-conscious consumers. Future development should incorporate protein-rich ingredients to improve the nutritional profile.
Analisis SWOT dalam Penentuan Strategi Pelestarian Hotel Grand Inna Medan Aura, Geby; Aulia, Cindy; Alfin, Muhammad; Rahim, Rizki; Nazira, Mawaddah; Syam, Fariz Harindra
Jurnal Teknik dan Teknologi Indonesia Vol. 2 No. 2 (2024): Juni : Jurnal Teknik dan Teknologi Indonesia (JTTI)
Publisher : PT. Arsil Reka Engineering

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62287/jtti.v2i2.157

Abstract

Grand Inna Medan Hotel is one of the oldest hotels in Medan City, originating from the Dutch colonial era as Hotel de Boer (1898) and later Hotel Inna Dharma Deli. As a heritage building, it faces both preservation challenges and strategic opportunities. This study aims to formulate a preservation strategy for Grand Inna Medan Hotel through a SWOT analysis, examining its historical and architectural values, existing physical condition, and internal and external factors. A qualitative descriptive method was used, based on field observation and documentation of the building's past and present condition, combined with an IFAS-EFAS weighting and rating matrix. The results show that the total internal factor score (Strength minus Weakness) is +0.500 and the external factor score (Opportunity minus Threat) is +0.500, positioning the hotel in Quadrant I of the SWOT diagram, which corresponds to an aggressive growth strategy. This indicates that Grand Inna Medan Hotel should leverage its Strengths, particularly its strategic location and heritage reputation, to capture tourism growth opportunities while continuing renovation and digital promotion efforts. The findings contribute to the discourse on adaptive heritage hotel preservation in urban Indonesia.