Article Per Year (5 Year)
p-Index From 2021 - 2026
4.436
P-Index
This Author published in this journals
All Journal JURNAL PERSPEKTIF BISNIS JOURNAL OF APPLIED BUSINESS ADMINISTRATION SOSIOLOGI: Jurnal Ilmiah Kajian Ilmu Sosial dan Budaya Jurnal Perspektif Bisnis Journal of Business Management and Economic Development Jurnal Pengabdian Kepada Masyarakat Ceria Jurnal Kompetitif Bisnis Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Jurnal Terekam Jejak (JTJ)
Suprihatin Ali
Universitas Lampung
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Social Sciences Other

Published : 36 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 36 Documents
Search

 1   2   3   4 
EFEKTIVITAS STRATEGI PROMOSI BPJS KETENAGAKERJAAN KANTOR CABANG BANDAR LAMPUNG DALAM MENINGKATKAN KEPESERTAAN PADA PEKERJA SEKTOR INFORMAL Ida Vivi Pusvitha; Suprihatin Ali
Jurnal Kompetitif Bisnis Vol 1 No 11 (2023): Jurnal Kompetitif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0120/ss

Abstract

Penelitian ini membahas tentang efektivitas strategi promosi yang dilakukan dalam meningkatkan kepesertaan pekerja sektor informal pada BPJS Ketenagakerjaan Kantor Cabang Bandar Lampung. Mengenai metodenya, penelitian ini menggunakan metode survei dan pendekatannya adalah kuantitatif. Dilihat dari tujuan penelitian, penelitian ini bersifat deskriptif dengan menggunakan teknik purposive. Populasi penelitian ini adalah pekerja informal yang terdaftar di BPJS Ketenagakerjaan Cabang Bandar Lampung. Dalam penelitian ini jumlah sampel adalah 100 responden dan informasi dikumpulkan melalui kuesioner. Tools yang diaplikasikan untuk analisis data pada penelitian yang dilakukan adalah statistic deskriptif. Hasil penelitian menunjukkan bahwa strategi promosi yang digunakan oleh BPJS Ketenagakerjaan Kantor Cabang Bandar Lampung yang terdiri dari advertising memiliki nilai rata-rata 3,044 berada dalam rentang skala kategori cukup efektif, personal selling dengan nilai rata-rata 4,052 masuk dalam kategori efektif, direct marketing nilai rata-rata sebesar 4,003 dengan kategori efektif, PR masuk kategori efektif dengan rata-rata 3,58 dan word of mouth masuk kategori efektif dengan rata-rata 4,06. Dalam hal ini, BP Jamsostek Bandar Lampung perlu meningkatkan upaya periklanannya melalui media sosial dan sosialisasi untuk menjangkau pekerja bukan penerima upah
PERAN MEDIA DIGITAL DALAM PROMOSI PARIWISATA OLEH PEMERINTAH INDONESIA (STUDI PADA BEBERAPA WEBSITE PEMERINTAH INDONESIA) Retno Yulita; Suprihatin Ali; Fenny Saptiani
Jurnal Kompetitif Bisnis Vol 1 No 12 (2023): Jurnal Kompetitif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0120/ss

Abstract

Tourism destinations managed by each Tourism Department in Indonesia really need to be promoted by utilizing digital media in order to attract more consumers and increase the number of visits. Promotion plays an important role in tourism marketing which will have an impact on the national economy. The purpose of this study was to determine the role of digital media in tourism promotion by the Indonesian government. This research is a type of qualitative research with a case study approach. Based on the source, the type of data used in this study is secondary data, namely the official websites of 34 Provincial Tourism Department in Indonesia. Data collection techniques were carried out in two ways, namely non-participant observation and documentation. The results of this study indicate that the sequence of digital media most used by the Provincial Tourism Department in tourism promotion is website, Youtube, Facebook, Instagram, Twitter, and Tiktok. Then there are several forms of promotion through digital media carried out by the Provincial Tourism Departments in Indonesia, namely optimizing website content and social media; compiling e-book and calendar of events; promotions through talk shows, podcasts, web series or films; as well as offering tour packages. It is hoped that the Provincial Tourism Department can strengthen synergy with the community and business actors in tourism development, especially in tourism promotion by utilizing digital media so that it can reach more potential visitors.
FAKTOR PERILAKU KONSUMEN DALAM BERKUNJUNG KE KAMPOENG KOPI RIGIS JAYA Rachmawati Lola Widisono; Suprihatin Ali; Ghia Subagja
Jurnal Kompetitif Bisnis Vol 1 No 12 (2023): Jurnal Kompetitif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0120/ss

Abstract

This research explains consumer behavior factors that show various tendencies in visiting Kampoeng Kopi Rigis Jaya. The data in this research is primary data taken using a questionnaire. The sample in this study amounted to 100 samples taken using purposive sampling technique. This type of research is quantitative research and the sampling technique uses purposive sampling with a non-probability sampling method with a sample size of 100 respondents. Data was obtained from a questionnaire using the Method of Successive Interval (MSI). This research data analysis uses multiple linear regression analysis with simultaneous results. The Visit Decision Factor variable has a significant effect on purchasing decisions at Kampoeng Kopi Rigis Jaya with an R Square value of 0.357 or 35%. Meanwhile, partial results show that many consumers visit Kampoeng Kopi because of cultural factors, personal factors and psychological factors.
PENGARUH PENGALAMAN PELANGGAN DAN KEPUASAN PELANGGAN TERHADAP MINAT WISATAWAN BERKUNJUNG KEMBALI KE PULAU PAHAWANG LAMPUNG Ranti Puspitasari; Suprihatin Ali
Jurnal Kompetitif Bisnis Vol 1 No 13 (2023): Jurnal Kompetitif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0120/ss

Abstract

This research aims to determine the influence of customer experience and customer satisfaction on tourists' intentions to revisit Pahawang Island, Lampung. This research uses a method quantitative. The population of this research is Lampung tourists who have visited Pahawang Island. The sampling technique used purposive sampling with a sample size of 100 respondents. Data was obtained through a Google Form questionnaire and distributed online via the WhatsApp, Twitter, Line and Instagram applications. The analysis techniques used include validity tests, reliability tests, multiple linear regression, t tests, F tests, and R2 tests using computational calculations from the SPSS 26 (Statistical Package for Social Science) program. The results of this research are that the variables customer experience and customer satisfaction have an influence on tourists' revisit intentions to Pahawang Island, Lampung. The recommendation suggested by the author to the management of Pahawang Island, Lampung, it is important for the management of Pahawang Island to maintain the quality of cleanliness and sustainability of the beach area and to be wiser in determining prices so that they are affordable for tourists. Apart from that, price increases must remain within reasonable limits and be acceptable to both parties without anyone feeling disadvantaged. As well as improving the quality of products and services so that tourists can tolerate competitors who will arrive in greater numbers and become more attractive in the future.
PENGARUH ATTRACTION, ACCESSIBILITY, AMENITIES, DAN ANCILLARY TERHADAP KEPUASAN PENGUNJUNG PADA WISATA KOPI RIGIS JAYA DI KECAMATAN AIR HITAM, KABUPATEN LAMPUNG BARAT, PROVINSI LAMPUNG Firman Handika; Suprihatin Ali; Ghia Subagja
Jurnal Kompetitif Bisnis Vol 1 No 13 (2023): Jurnal Kompetitif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0120/ss

Abstract

This research aims to explain the influence of attraction, accessibility, amenities, and ancillary on visitor satisfaction atthe Rigis Jaya Coffee Tour in Air Hitam District, West Lampung Regency, Lampung Province. The independent variablesused in this research are attraction (X1), accessibility (X2), amenities (X3), and ancillary (X4) and visitor satisfaction asthe dependent variable. This research uses a quantitative approach with explanatory research. The population in thisstudy were visitors to the Rigis Jaya coffee tourist attraction. The data was obtained from a questionnaire using a Likertscale which was distributed via Google Form to social media, Intragram, WhatsApp and personal chat. The sample inthis study amounted to 100 samples taken using purposive sampling technique. The data in this study were analyzedusing multiple linear regression with simultaneous results of the attraction, accessibility, amenities and ancillaryvariables having a significant effect on the satisfaction of visitors to the Rigis Jaya coffee tourist attraction with an RSquare value of 0.811 or 81.1%. Meanwhile, partial results show that the variables attraction, accessibility, amenities,and ancillary have a significant influence on visitor satisfaction at the Rigis Jaya Coffee Tour in Air Hitam District, WestLampung Regency, Lampung Province. It is hoped that this research can add insight for future researchers, where thisresearch can become a reference for further research in solving problems related to the influence of attraction,accessibility, amenities and ancillary variables on visitor satisfaction at the Rigis Jaya coffee tourism site.
Digital Place Branding for Coffee Ecotourism in West Lampung Dadang Karya Bakti; Suprihatin Ali; Gia Subagja; Retno Yulita
Jurnal Terekam Jejak Vol 2 No 2 (2024): Edisi Khusus Ilmu Sosial
Publisher : Terekam Jejak Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.13378376

Abstract

This research aims to investigate the conditions and prospective characteristics of the Kopi Rigis tourist village. The investigation was carried out in Rigis Jaya Village, Air Hitam District, West Lampung Regency. It was considered as one of the tourist villages in the district of West Lampung, the location of the study was chosen for a purpose. This research employs a qualitative method. According to the source, the data utilized in this study are either primary or secondary. Observations, interviews, and documenting procedures are used for data collection. The results indicate that Kampung Kopi Rigis is proficient at its branding operations. Kampung Kopi Rigis leverages internet media such as websites, WhatsApp, Instagram, and Facebook in the promotion of tourism spots. However, it is quite regrettable that the website belonging to Kampung Kopi Rigis is not being used adequately for promotional purposes. This is demonstrated by the website's broken features. In addition, this Rigis Coffee Village can be transformed into a sustainable tourist attraction by maximizing and balancing the economic, social and environmental values of its components.
PENGARUH WORD OF MOUTH, PERSEPSI HARGA, DAN NILAI PELANGGAN TERHADAP LOYALITAS KONSUMEN PADA JASA TRANSPORTASI ONLINE DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING Munawaroh; Ali, Suprihatin; Adistya, Diang
Jurnal Perspektif Bisnis Vol. 6 No. 1 (2023): Jurnal Perspektif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jpb.v6i1.82

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh word of mouth, persepsi harga, dan nilai pelanggan terhadap loyalitas konsumen jasa transportasi online Ojesa dengan kepuasan sebagai variabel intervening. Jenis penelitian explanatory research dengan pendekatan kuantitatif. Data dikumpulkan menggunakan kuesioner pada 100 pelanggan Ojesa di Bandar Lampung. Analisis data menggunakan Partial Least Square (PLS). Hasil penelitian menunjukan bahwa Word of Mouth dan nilai pelanggan berpengaruh terhadap kepuasan, tetapi tidak pada persepsi harga. Walaupun demikian, ketiga variabel tersebut menunjukkan pengaruh terhadap loyalitas. Begitu pula dengan kepuasan yang menunjukkan pengaruh terhadap loyalitas. Hanya nilai pelanggan yang mempengaruhi loyalitas yang dimediasi oleh kepuasan, sementara dua variabel lain yang dimediasi kepuasan tidak menunjukkan pengaruh terhadap loyalitas. Hasil studi menunjukkan pentingya costumer value, baik emosional value, social value, perceived value serta value of money, terutama dalam hal pelayanan yang lebih aman, lebih nyaman dan lebih responsif. Perlu diperhatikan variasi harga yang kompetitif mengingat banyaknya pesaing yang sejenis untuk meningkatkan kepuasan konsumen dalam menggunakan layanan Ojesa.
ANALISIS LOYALITAS MEREK KONSUMEN KOSMETIK BERLABEL HALAL WARDAH, EMINA, MAKE OVER, DAN VIVA MENGGUNAKAN METODE NET PROMOTER SCORE DI BANDAR LAMPUNG Ismawati, Titia; Ali, Suprihatin; Nugraha, Prasetya
Jurnal Perspektif Bisnis Vol. 6 No. 1 (2023): Jurnal Perspektif Bisnis
Publisher : Jurusan Administrasi Bisnis, FISIP, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis tingkat loyalitas konsumen kosmetik berlabel halal. Desain penelitian kuantitatif deskriptif dengan menggunakan instrumen kuesioner dalam bentuk google form digunakan untuk mengambil data yang berjumlah 405 responden. Data yang terkumpul pada penelitian ini dianalisis menggunakan metode Net Promoter Score (NPS). Hasil analisis menunjukkan bahwa nilai NPS pada penelitian ini adalah NPS Good sebanyak 63 indikator, NPS Excellent sebanyak 123 indikator, dan NPS Leader sebanyak 8 indikator yang mengindikasikan bahwa konsumen loyal terhadap kosmetik berlabel halal. Net Promoter Score dapat menunjukkan secara langsung tipe konsumen yang loyal dan dapat memberikan prediksi tingkah laku konsumen terhadap perusahaan, oleh karena itu perusahaan yang ingin mengukur tingkat loyalitas konsumen sebaiknya menggunakan metode Net Promoter Score (NPS). Kata Kunci : Loyalitas Merek, Kosmetik, Lebel Halal, Net Promoter Score
Pengaruh Disonansi Kognitif Terhadap Perilaku Pembelian Konsumen Suprihatin Ali; Dadang Karya Bakti; Winda Septiani; Kade Putri Ardani
Jurnal Terekam Jejak Vol 2 No 2 (2024): Edisi Khusus Ilmu Sosial
Publisher : Terekam Jejak Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.13378359

Abstract

This study aims to analyze the factors that influence cognitive dissonance theory on consumer behavior towards purchasing luxury products. According to cognitive dissonance theory, a person will experience dissonance when there is a mismatch between their thoughts, beliefs, emotions, values, and attitudes. This study collected data from luxury product customers in Indonesia to assess the formation of cognitive dissonance in them using quantitative methods with 122 respondents as a sample. The data presented comes from the distribution of online questionnaires which are then analyzed using descriptive statistical methods and linear regression test forms. The research findings interpret that there is a significant influence of cognitive dissonance theory on consumer behavior in purchasing luxury products. The results of this study confirm that when consumers experience a mismatch between their thoughts, beliefs, emotions, values, and attitudes when buying luxury products, they will try to reduce the dissonance. This research provides important implications for luxury product marketers to understand consumer psychological factors, such as cognitive dissonance, and develop marketing strategies that can help increase customer satisfaction and loyalty.
Measuring the Green Advertising Effectiveness of Cosmetic Products Using the AISAS Model Salsabila, Jihan Aliya; Ali, Suprihatin; Septiani, Winda
Journal of Business Management and Economic Development Том 3 № 01 (2025): Journal of Business Management and Economic Development
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i01.1400

Abstract

This study is motivated by the increasing public awareness of environmental issues that encourage companies to adopt green marketing, including through green advertising strategies. This study aims to measure and explain the effectiveness of green advertising on The Body Shop cosmetic products using the Attention, Interest, Search, Action, Share (AISAS) model. In addition, the AISAS model was chosen because it is relevant in mapping consumer behavior in the digital era, which includes attention, interest, information search, purchasing actions, and sharing experiences. This study uses a descriptive quantitative approach, with a survey method through a questionnaire distributed to 100 respondents. The sampling technique uses a non-probability method with a purposive sampling type. Data were analyzed using SPSS 27 and MS Excel software. The results show that green advertising of The Body Shop cosmetic products is considered effective in influencing consumers with an overall average score of 4.02, which is in the "Effective" category. This advertisement succeeded in attracting attention, building interest, encouraging information searches, influencing purchasing actions, and encouraging consumers to share information. These findings provide theoretical contributions to the green marketing literature and practical contributions to the development of more effective green advertising strategies.
Co-Authors Adistya, Diang Aldi Adianta Dadang Karya Dadang Karya Bakti Damayanti Damayanti Damayanti Damayanti Desi Herawati Diah Ayu Apriliani Diang Adistya Dio Febrian Pratama Djausal, Gita Paramita Fenny Saptiani Firman Handika Ghia Subagja Gia Subagja Gunawan, Yessa Handika, Firman Hani Damayanti Aprilia Ida Vivi Pusvitha Iqbal Harori Ismawati, Titia Jenny Ayu Mutia Kade Putri Ardani Kussuyatmono Bagus Wadianto Mardiana, Dika Mediya Destaia Munawaroh Ningtias, Fina Agus Suci Novriyanti, Rara Nugeraha, Prasetya Nugraha, Prasetya Prasetya Nugeraha Prasetya Nugraha Puspitasari, Ranti Pusvitha, Ida Vivi Putri, Melfiani Rachmawati Lola Widisono Ranti Puspitasari Retno Yulita Salsabila, Jihan Aliya Septiana, Ega Citra Shanti Novia Subagja, Ghia Toni Wijaya, Toni Veina Legista Widisono, Rachmawati Lola Winda Septiani Witri Azzahro Yulita, Retno