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All Journal AJIE (Asian Journal of Innovation and Entrepreneurship) LITERARY CRITICISM Jurnal Penelitian Pendidikan IPA (JPPIPA) Biosfer: Jurnal Pendidikan Biologi JURNAL PENDIDIKAN TAMBUSAI Dinasti International Journal of Digital Business Management Jurnal Inovasi Pendidikan dan Sains SCIENCE : Jurnal Inovasi Pendidikan Matematika dan IPA Biopedagogia Journal of Education Research Jurnal Masyarakat Indonesia Jurnal Ilmiah Kampus Mengajar Prosiding SNPBS (Seminar Nasional Pendidikan Biologi dan Saintek) Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Prima Magistra: Jurnal Ilmiah Kependidikan Dinamika Hukum Dan Masyarakat Mining Science and Technology Journal Jurnal Riset Ilmiah International Journal of Educational Technology and Society Journal of Community Services and Engagement: Voice of Community (VOC) Amandemen: Jurnal Ilmu Pertahanan, Politik dan Hukum Indonesia Dharma: Jurnal Pengabdian Masyarakat Nusantara Journal of Education and Social Science Proceeding of International Conference on Biology Education, Natural Science, and Technology Jurnal Keperawatan Dan Kesehatan Holistik (JKKH)
Rina Astuti
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Jurnal Riset Ilmiah

 1 
ANALISIS IMPLEMENTASI GAYA KEPEMIMPINAN TRANSFORMASIONAL UNTUK PENINGKATAN KUALITAS PELAYANAN FARMASI : KAJIAN LITERATUR Astuti, Rina; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1678

Abstract

This study aims to analyze the role of transformational leadership in improving the quality of pharmacy services in hospitals through a comprehensive literature review. Modern pharmaceutical services have evolved into patient-oriented services, making patient satisfaction and service quality key indicators of success. Leadership style, particularly transformational leadership, is considered crucial in shaping work culture and motivating staff to achieve organizational goals. The method used was a qualitative literature study, analyzing relevant scientific articles from 2019-2024 found in the Google Scholar database. Of the 80 articles found, 9 were reviewed in-depth. The literature synthesis results indicate that transformational leadership, through its four main dimensions (idealized influence, inspirational motivation, intellectual stimulation,individual consideration), has a significant impact on improving the quality of pharmacy services.  The implementation of this leadership style has been shown to increase the motivation, commitment, and professionalism of pharmacists. This has a direct impact on improving technical quality (prescription accuracy), interpersonal quality (patient communication), and service efficiency. Although challenges such as resistance to change exist, supporting factors such as an open organizational culture and ongoing leadership training can facilitate successful implementation. In conclusion, developing transformational leadership competencies for pharmacy managers is a strategic step to achieve excellent pharmaceutical service.
Co-Authors Afandy, Harry Aji, Kilau Mustika Bayu Alanindra Saputra Ambarwati, A Aminah Asngad Annisa Zikriatin Nafilah Annur Indra Kusumadani Apriyanti, Rini Arjunani, Rusmalistia Intan Chotimah, Yesi Dewi Puspaningtyas Dewi, Rahmawati Eka Dian Ardifah Iswari Duta Saksena Mahatama Dwi Setyo Astuti Efri Roziaty Eli Diana Endang Setyaningsih Hasriyanti Ima Aryani Indriyani, Fitri Irawati, Diwi Acita Irfan Miftahul Fauzi Ivans Januardy Koesnadi, Linanda Prafangasta Kurniasih, Iis Legawati, Sri Lina Agustina M. Zikri Hidayat Masridah, Masridah Mila Azizah Musbita, Erma Mustaqimah, Estri Nabillah Ananda Sakinah Nadya Shafa Kamila Naerul Edwin Kiky Aprianto Najuba, Nailina Nugraheni, Salsabila Rissa Nugroho, Dian Nurjanah, Fitri Purwanti, Tasya Cahya Dwi Putri Agustina Putri, Sherly Oktaviana Qolil, Munawar Rahayu, Samia Rahmawati, Emah Ramadhanty, Putri Gayatri Restu Setiaji Ristiana Hidayah Sahrul Sahrul Santhyami Santhyami Santhyami Santosa Pradana Putra Setya Negara Sari, Siti Kartika Seftian Syahri Putra Setianingsih, Gakuh Munia Sugeng Riyanto Suparti, S Syehabudin, Dani Thea Farina Theresia Waluyo, Muhamad Warsiti, W Yoga Rivaldi