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All Journal Equator Journal of Management and Entrepreneurship FKIP e-PROCEEDING SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Jurnal Pengabdian Kepada Masyarakat SWARNA Pamasa: Jurnal Pengabdian kepada Masyarakat SWARNA: Jurnal Pengabdian Kepada Masyarakat COUNT: Journal of Accounting, Business and Management Jurnal Pengabdian Kepada Masyarakat Khidmah Nusantara Jurnal Linguistik Terapan ELT Echo: The Journal of English Language Teaching in Foreign Language Context
Zubaidi Zubaidi
Politeknik Negeri Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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BIMBINGAN DAN PENYULUHAN TENTANG PENTINGNYA LOYALITAS PELANGGAN MELALUI KUALITAS PELAYANAN PADA BENGKEL SUDIMORO DIESEL DI MALANG Joko Samboro; Zubaidi Zubaidi; Abdullah Helmy; Yosi Afandi; Musthofa Hadi
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.3879

Abstract

The purpose of this PKM is to find the problems faced by the Sudimoro Diesel workshop business on Jalan Sudimoro Dalam No.35 RT.6 RW.7 Sudimoro, Kel. Mojolangu, Kec.Lowokwaru Malang City and at the same time provide the right solutions in order to achieve increased knowledge and skills in the field operational, especially in the field of marketing management, especially Service Quality and Customer Loyalty. The methods used are: observation, to observe activities carried out both in the field of marketing, then interviews, explored to find problems and solutions that will be offered and simulations, to find the most appropriate alternative to market goods more effectively. With the completion of this service program, entrepreneurs are expected to pay attention to how to make customers satisfied, then customers voluntarily recommend to others, and customers will return to the garage, if in the future they have problems with their cars, Partners are expected to pay attention to aspects of service quality, such as: appearance when serving customers, especially the clothes still haphazard, then given a uniform, there is no place to sit/wait then made a place.
Analisis jenis dan frekuensi kesalahan gramatikal bahasa inggris tulis mahasiswa Zubaidi Zubaidi
Jurnal Linguistik Terapan JLT Volume 2 No 2, 2012
Publisher : UPT P2M Politeknik Negeri Malang

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Abstract

Kesalahan gramatikal dalam berbahasa asing tidaklah dapat dihindari dan ini wajar terjadi. Kesalahan ini disebabkan oleh beberapa faktor, yang antara lain berupa: pengaruh bahasa asal, generalisasi yang berlebihan (overgenerali-zation), tidak mengetahui aturan gramatikal, atau aturan gramatikal yang disalah-pahami. Penelitian ini menguji frekuensi dan jenis kesalahan tulis dari 20 karangan pendek yang dibuat oleh mahasiswa Jurusan Administrasi Niaga, Politeknik Negeri Malang. Dari 429 kalimat dalam karangan tersebut ditemukan 871 kesalahan dalam 25 jenis. Jenis kesalahan yang terbanyak adalah omission of article, omission of plural, S-V agreement, dan omission of preposition. Hasil investigasi menunjukkan bahwa penyebab kesalahan tersebut adalah adanya pengaruh bahasa asal (L1) terhadap bahasa sasaran (L2).
Types and frequency of communication strategies In a bilingual class by a non-English language lecturer Zubaidi Zubaidi
Jurnal Linguistik Terapan JLT Volume 4 No 1, 2014
Publisher : UPT P2M Politeknik Negeri Malang

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Abstract

The objective of this research was to study the communication strategies (CS) used by a non-English lecturer teaching her subject in English. The study was to investigate the types and frequency of CS used by the lecturer and the students’ perception of the use of communication strategies by their lecturer. Data was collected from classroom observations and a questionnaire. Tarone’s (1980) taxonomy of CS was used in this descriptive-qualitative analysis. The results showed that the lecturer used language switch, literal translation, appeal-for-assistance, circumlocution, approximation and message abandonment strategies. Fillers and pauses were also used during her teaching. The students perceived that the use of CS by the lecturer helped them understand the subject better. The strategies that help them to comprehend the lecturer’s explanation better were language switch, literal translation and circumlocution strategy. The students perceived that the use of Indonesian could make understanding easier because their English was still not good.
Inovasi elektronik dan digitalisasi administrasi di UMKM Asri Malang Imam Saukani; Herwandi Herwandi; Budhy Setiawan; Achmad Zaini; Diana Eka Poernamawati; Sidik Nurcahyo; Zubaidi Zubaidi; Doddy Maulana; Ahmadi Yuli Ananta
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 4 (2024): December
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v%vi%i.26802

Abstract

Abstrak Pemilik UMKM sering kali menghadapi beragam tantangan dalam menjalankan usahanya. Beberapa di antaranya adalah keterbatasan dalam aspek keuangan dan manajerial, yang menyebabkan mereka kesulitan dalam mempersiapkan modal kerja yang memadai dan memenuhi kewajiban jangka pendek. Selain itu, kurangnya kemampuan dalam memperkirakan ketersediaan kas untuk kebutuhan operasional sering menjadi kendala yang signifikan. Hambatan-hambatan ini dapat menghambat perkembangan usaha dan menurunkan daya saing UMKM di pasar. Salah satu hambatan utama yang dihadapi oleh pemilik UMKM adalah minimnya kemampuan dalam hal keuangan dan manajerial. Keterbatasan ini membuat UMKM kesulitan dalam mempersiapkan modal kerja yang cukup serta memenuhi kewajiban jangka pendek mereka. Akibatnya, banyak UMKM yang mengalami kesulitan dalam menjaga kelancaran operasional dan kestabilan finansial, terutama dalam menghadapi tuntutan bisnis sehari-hari. UMKM juga mengalami kesulitan untuk memperkirakan ketersediaan kas dalam rangka memenuhi kebutuhan operasional dan kewajiban jangka pendek. Kegiatan pengabdian masyarakat ini dilaksanakan dengan tujuan untuk meningkatkan pengetahuan mengenai pengelolaan kas bagi UMKM Asri Kota Malang. Metode yang digunakan dalam sosialisasi adalah ceramah dan dialog aktif. Hasil dari kegiatan ini menunjukkan adanya peningkatan pengetahuan UMKM Asri Kota Malang mengenai manajemen kas. Metode yang digunakan mencakup pelaksanaan pre-test di awal kegiatan, dengan nilai rata-rata 78,67, dan post-test di akhir kegiatan, yang menunjukkan peningkatan nilai rata-rata menjadi 89,36, memberikan bukti adanya peningkatan pengetahuan sebesar 10%. Namun, kegiatan sosialisasi ini sebaiknya dilakukan secara berkelanjutan dengan pendampingan kepada UMKM tersebut agar pengelolaan kas yang digunakan semakin baik dan efektif. Kata kunci: onthok yuyu; tepung ketan; Asri UMKM; jangka pendek; manajerial. Abstract Owners of Micro, Small, and Medium Enterprises (MSMEs) often face various challenges in running their businesses. Some of these include limitations in financial and managerial aspects, which make it difficult for them to prepare adequate working capital and meet short-term obligations. Additionally, the lack of ability to estimate cash availability for operational needs often becomes a significant obstacle. These barriers can hinder business growth and reduce the competitiveness of MSMEs in the market. One of the main challenges faced by MSME owners is the limited financial and managerial skills. These limitations make it difficult for MSMEs to prepare sufficient working capital and meet their short-term obligations. As a result, many MSMEs struggle to maintain smooth operations and financial stability, especially when dealing with the daily demands of business. They also face difficulties in estimating cash availability to meet operational needs and short-term obligations. This community service activity was conducted to enhance knowledge about cash management for "Asri" MSME in Malang City. The method used in the outreach was a combination of lectures and active dialogue. The results of this activity showed an increase in the knowledge of "Asri" MSME regarding cash management. The method involved conducting a pre-test at the beginning of the activity, with an average score of 78.67, and a post-test at the end, showing an increase to an average score of 89.36, demonstrating a knowledge improvement of 10%. However, this outreach activity should be carried out continuously, with ongoing mentoring to ensure that the cash management practices used become better and more effective Keywords: onthok yuyu; glutinous rice flour; Asri MSME; short-term; managerial.
USAHA MERAIH LOYALITAS PELANGGAN PADA KELOMPOK USAHA JAMAAH MASJID AL ISLAMI MALANG Joko Samboro; Zubaidi Zubaidi; Musthofa Hadi; Heru Utomo; Lina Budiarti; Mohammad Maskan
Jurnal Pengabdian kepada Masyarakat Vol. 12 No. 2 (2025): JURNAL PENGABDIAN KEPADA MASYARAKAT 2025
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v12i2.8585

Abstract

This Community Service Program (PKM) aims to identify the problems faced by small businesses within the congregation of the AL Islami Mosque, RT. 03 RW. 17 Sudimoro, Mojolangu Sub-district, Lowokwaru District, Malang City, and to provide appropriate solutions to improve knowledge and skills in the areas of Service Quality and customer loyalty. The methods used in this PKM are: observation, to observe ongoing activities, interviews, to explore problems and solutions, and simulations, to find the most appropriate solutions to the problems faced. The technology to be implemented in this PKM can be in the form of lectures, meaning participants are gathered in a specific room and given a lecture on Service Quality and Customer Loyalty. It can also take the form of practical guidance and training, discussions of field experiences, or simulations, demonstrating how businesses attract potential customers and ultimately develop loyal customers.
INSTACLASS INCORPORATING INSTAGRAM AS A MOBILE LEARNING TOOL IN LANGUAGE CLASSROOM Kun Mustain; Af'idatul Husniyah; Zubaidi .
ELT Echo : The Journal of English Language Teaching in Foreign Language Context Vol. 4 No. 2 (2019): December
Publisher : IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/eltecho.v4i2.5365

Abstract

Technology has shifted teacher-centered approach to a more student-centered learning, where students construct their own understanding and acquire new language while also building networks and socializing with their peers in a meaningful communication. This mixed-method research aimed to explore students’ perspectives in using Instagram as a platform to learn English. The findings of the research showed that most students felt more motivated in learning English in classrooms where Instagram is integrated as a learning tool. More importantly, students also felt more engaged in meaningful communication during the learning process, which is in accordance with the previously conducted studies. Students also revealed that Instagram can promote meaningful interaction as well as learner autonomy which are essential for their life outside the classroom.
Pelatihan Creative Teaching untuk Guru: Kolaborasi Kegiatan antara  Politeknik Negeri Malang dengan Universiti Sains Malaysia Isnaini Nur Safitri; Zubaidi Zubaidi; Rizky Kurniawan Murtiyanto; Farika Nikmah; Ahmad Fauzi; Maya Rizki Fauzia; Dhimas Dwi Nugraha Hadistya; Karina Ega Nirwana
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 5 No. 6 (2025): November 2025 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v5i6.967

Abstract

Siswa tingkat SD dan SMP  di saat ini merupakan generasi alpha. Generasi yang tumbuh di era digital yang canggih dengan akses luas terhadap teknologi seperti smartphone, tablet, dan internet sejak usia dini. Sehingga, sudah sepatutnya jika pengajaran yang mereka terima mengacu pada model inovasi yang melibatkan teknologi dan pembelajaran interaktif. Kegiatan ini merupakan kolaborasi antara tim dari Politeknik Negeri Malang, Universiti Sains Malaysia, dan Bakorwil Guru Kecamatan Tumpang Kabupaten Malang, dengan khalayak sasaran adalah guru SD dan SMP. Tujuan kegiatan yaitu memberikan pelatihan creative teaching, kegiatan dilaksanakan dengan beberapa tahap, yaitu diskusi, pelaksanaan kegiatan dan keberlanjutan program. Pelatihan ini memberikan pemahaman dan pengalaman kepada guru bagaimana creative teaching yang sesuai dengan perkembangan siswa saat ini. Pelatihan fokus pada bagaimana memilih media interaktif untuk pembelajaran, tugas berbasis project, serta mendorong siswa untuk bereksplorasi dalam ruang praktik. Harapannya, guru dapat menerapkan creative teaching dan menjadikan pembelajaran interaktif yang berpusat pada siswa.
Pelatihan Dan Praktik Menulis Artikel Search Engine Optimization (SEO) Pada Media Sosial Untuk Produk Usaha Kuliner Kedai Monica Guna Meningkatkan Daya Beli Konsumen Zubaidi Zubaidi; Fitrotul Maulidiyah; Ririn Pratiwi Suharto; Dhony Manggala Putra
Khidmah Nusantara Vol. 1 No. 1 (2024): Agustus 2024
Publisher : CV.RIZANIA MEDIA PRATAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69533/a77hzv31

Abstract

Kedai Monica merupakan satu industri rumahan bidang kuliner yang menjual produk kuliner homemade berkualitas, sehat, dan lezat. Dengan sistem pemesanan pre-order dan sistem katering, Kedai Monica memiliki sasaran target pelanggan mahasiswa dan para pekerja dengan mobilitas tinggi yang tidak memiliki banyak waktu untuk memasak sendiri. Industri rumahan yang masih tergolong baru ini belum memiliki lokasi yang tetap untuk makan di tempat sehingga para pelanggan hanya dapat memesan melalui nomor kontak yang tertera atau melalui aplikasi ojek online. Namun, selama pandemi COVID-19 Kedai Monica mengalami penurunan drastis untuk jumlah pesanan karena semua orang wajib berada di rumah. Hal ini tentu berpengaruh terhadap minat dan daya beli pelanggan terhadap produknya. Selain itu, akibat menurunnya daya beli ini, promosi yang selama ini dilakukan melalui media sosial juga berakhir stagnan atau bahkan berhenti. Kedai Monica memiliki potensi yang bagus untuk berkembang karena kedai ini berhasil mengemas makanan tradisional menjadi estetik dengan foto produk yang menarik. Akan tetapi, produk-produk ini kurang memiliki deskripsi menarik dan menjelaskan produk kuliner yang dijual secara detail sehingga pelanggan kurang berminat untuk membeli. Pengabdian ini menggunakan metode SL (Services Learning). Hasil kegiatan yaitu tim pengabdian memberikan pelatihan dan praktik menulis artikel Search Engine Optimization (SEO) pada media sosial untuk produk usaha kuliner Kedai Monica guna meningkatkan daya beli konsumen. Selain itu, terdapat peningkatan kompetensi mitra untuk meningkatkan penjualan.
PERFORMANCE OF INVESTMENT INSTRUMENTS AMIDST THE DEVELOPMENT OF DIGITAL TECHNOLOGY Yulis Nurul Aini; Ludfi Djajanto; Zubaidi Zubaidi; Veri Hardinansyah Dja’far
Count : Journal of Accounting, Business and Management Vol. 4 No. 1 (2026): July: COUNT: Journal of Accounting, Business and Management
Publisher : CV. Fahr Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61677/count.v4i1.945

Abstract

This study aims to find out the performance of investment instruments amidst the development of digital technology. The data sources were obtained from data published on the Indonesia Stock Exchange. The data used were Sharia stocks (ISSI) including 4 companies with big capital, and LQ45 stocks including 4 companies with big capital for the period 2023-2025. The analysis tools used to measure the performance of Sharia stocks and LQ45 stocks were risk and return rate. Based on the measurement results, it was revealed that Sharia stocks provide a higher return compared to conventional LQ45 stocks. Based on risk using the Sharpe and Jensen approaches, it was revealed that Sharia stocks are riskier than conventional LQ45 stocks. Therefore, the performance of Sharia stocks is more attractive, so it can be considered by investors when choosing them in the digital technology era.
Co-Authors Abdullah Helmy Achmad Zaini Ahmad Fauzi Ahmadi Yuli Ananta Ane Fany Novitasari Ardian Wahyu Setiawan Aulia Nourma Putri Bambang Suryanto Dhimas Dwi Nugraha Hadistya Dhony Manggala Putra Diana Eka Poernamawati Doddy Maulana Drs. Joko Samboro Eka Listianing Rahayu Farika Nikmah Heru Utomo Herwandi Herwandi Husniyah, Af'idatul Imam Saukani Isnaini Nur Safitri Joko Samboro Karina Ega Nirwana Kartika Indah Permanasari Kun Mustain Kun Mustain LINA BUDIARTI Ludfi Djajanto Maulidiyah, Fitrotul Maya Rizki Fauzia Mohammad Maskan Mujianto Mujianto Musthofa Hadi Nilawati Fiernaningsih Noverita Wahyuningsih Pritantina Yuni Lestari Ririn Pratiwi Suharto Rizky Kurniawan Murtiyanto Rulirianto Rulirianto Setiawan, Budhy Shinta Maharani Trivena Sidik Nurcahyo Sugeng Riyanto Suyono, Achmad Tri Wahyu Widodo Veri Hardinansyah Dja'far Yosi Afandi Yulis Nurul Aini Yusuf Suprapto YM