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IMPLEMENTING E-PLANNING SYSTEM IN LOCAL GOVERNMENT DECISION-MAKING: A CASE STUDY IN INDONESIA Nurul Widyawati Islami Rahayu; Stevy Hanny Supena; Siti Nurhayati; Bambang Irawan; Hidayat Hidayat
CosmoGov: Jurnal Ilmu Pemerintahan Vol 9, No 1 (2023)
Publisher : Department of Governmental Science FISIP UNPAD

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/cosmogov.v9i1.45776

Abstract

This study aims to evaluate the application of the e-planning system in local government decision-making in Indonesia. The research method used is descriptive with a qualitative approach. The study results show that the e-planning system in Indonesia has been implemented by several sectors, such as government, health, and education, through SIPPD, SIKDA, and PDSPK. Applying the e-planning system in local government decision-making has advantages such as efficiency, effectiveness, and planning, providing transparent information, increasing accountability, facilitating reporting and evaluation, human resources, budget constraints, and unsupportive policies. This research produces recommendations for increasing the implementation of the e-planning system in local government decision-making in Indonesia, such as increasing community participation, training, and education for system users, as well as stronger policy support. In conclusion, implementing an e-planning system can benefit local government decision-making, but it also requires efforts to overcome existing obstacles. This research is expected to contribute to the development of e-planning in Indonesia.
Public innovation from regional government after covid-19 Delipiter Lase; Indra Kertati; Agus Bambang Nugraha; Bambang Irawan; Wahyu Wirasati
Jurnal Komunikasi Profesional Vol. 7 No. 4 (2023)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jkp.v7i4.6895

Abstract

The COVID-19 pandemic has brought about unprecedented challenges to governments worldwide, necessitating innovative approaches to public administration and service delivery. This paper presents a case study conducted at Semarang Government, Indonesia, to explore the emergence of public innovation in the wake of the COVID-19 pandemic. The research methodology employed Content Analysis by Krippendorff to examine a wide range of textual data, including policy documents, official statements, and public communications. The study investigates how Semarang Government responded to the COVID-19 crisis by implementing innovative solutions, policies, and practices across various public sectors. The analysis aims to uncover the underlying themes, patterns, and trends in these innovative initiatives, shedding light on the strategies employed by regional governments to address the multifaceted challenges posed by the pandemic. The findings of this research not only contribute to our understanding of public innovation dynamics within regional governments but also provide valuable insights into the adaptability and resilience of public administrations in the face of global crises. Moreover, the application of Content Analysis by Krippendorff offers a robust and systematic approach for analyzing textual data, which can be replicated in similar studies to assess public innovation in different contexts.
Family Social Support and Its Impact on Home Care Services in The Elderly Sulfianti Sulfianti; Rd. Nia Kania Kurniawati; Jean Henry Raule; Bambang Irawan; Anita Lontaan
Jurnal Aisyah : Jurnal Ilmu Kesehatan Vol 8, No 1: March 2023
Publisher : Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (625.555 KB) | DOI: 10.30604/jika.v8i1.1807

Abstract

The presence of home care can help the community in caring for the elderly. However, on the one hand, the elderly often feel left behind, so they then need social support from their families. Then social support will also influence home care services. This research will be carried out to look at how social support can have an impact on home care services in the elderly community. A qualitative approach will be used in this research. The data used in this study comes from various research results and previous studies, which still have relevance to the contents of this research. The results of this study then found that the provision of social support can meet the physical and psychological needs of the elderly at home care. Apart from the elderly, social support from the family can also increase nurses’ performance and reduce stress and burnout. Abstrak: Kehadiran home care dapat membantu masyarakat dalam merawat lansia. Namun di satu sisi, lansia seringkali merasa tertinggal, sehingga mereka kemudian membutuhkan dukungan sosial dari keluarganya. Kemudian dukungan sosial juga akan mempengaruhi pelayanan home care. Penelitian ini akan dilakukan untuk melihat bagaimana dukungan sosial dapat berdampak pada pelayanan home care pada komunitas lansia. Pendekatan kualitatif akan digunakan dalam penelitian ini. Data yang digunakan dalam penelitian ini berasal dari berbagai hasil penelitian dan penelitian sebelumnya yang masih memiliki relevansi dengan isi penelitian ini. Hasil penelitian ini kemudian menemukan bahwa pemberian dukungan sosial dapat memenuhi kebutuhan fisik dan psikologis lansia di panti jompo. Selain lansia, dukungan sosial dari keluarga juga dapat meningkatkan kinerja perawat dan mengurangi stress dan burnout.
Pengaruh Harga, Ketepatan Waktu Dan KualitasPelayanan Terhadap Kepuasan Pengguna Jasa Ekspedisi J&T Express Di Patokbeusi Subang Lia Ardila; Bambang Irawan
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 4: Agustus 2022
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i4.2519

Abstract

The increasing use of e-commerce services during the pandemic influences the increasing need for expedition services, J&T Express. To survive in the intense competition, companies must maintain customer satisfaction. Based on a J&T Express customer complaints in Patokbeusi Subang survey, several customer dissatisfactions were obtained concerning the offered price, timely delivery, and the provided service quaility. This study aims to determine how much influence price, timeliness, and service quality have on user satisfaction at J&T Express expedition service in Patokbeusi Subang. The study uses the quantitative research method and questionnaires as the data collection technique, in which the calculation and data analysis is conducted using version 26 of the SPSS program. The results show that price has a positive and significant influence on user satisfaction by 14%, timeliness has a positive yet insignificant influence on user satisfaction by 1.2%, and service quality has a positive and significant influence on user satisfaction by 36.2%. Price, timeliness, and service quality altogether have a positive and significant influence on user satisfaction by 51.5.
PENGARUH INOVASI PRODUK DAN KESADARAN MEREK TERHADAP KEPUTUSAN PEMBELIAN PRODUK GABINO (STUDI KASUS PADA KONSUMEN GABINO) Desi Novita; Bambang Irawan
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 1: Februari 2022
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i1.2469

Abstract

This study aims to determine the Effect of Product Innovation and Brand Awareness on Gabino Product Purchase Decisions (Case Study on Gabino Consumers). The research method used is a quantitative method. Data collection techniques used in the form of questionnaires and literature. The population of this research is consumers who use Gabino products at Metropolitan Mall Bekasi. The sampling technique in this research is non-probability sampling with population sampling method. The sample is 130 samples. Analysis of the data used is multiple linear regression analysis using IBM Statistics software version 25. The results of the study indicate that Product Innovation has an influence on Purchase Decisions by 42.2%. Brand Awareness has a 38.3% effect on Purchase Decision. Product Innovation and Brand Awareness have a significant effect on Purchase Decisions. Product Innovation and Brand Awareness affect the Purchasing Decision variable simultaneously with a value of 0.805 or 80.5% where 19.5% is explained by other factors not included in this study.
Pengaruh Kesadaran Perpajakan, Pengetahuan Dan Pemahaman Tentang Perpajakan, Persepsi Yang Baik Atas Efektifitas Perpajakan Dan Pelayanan Fiskus Terhadap Kepatuhan Wajib Pajak Orang Pribadi (Studi Kasus Pada Kantor Pelayanan Pajak Pratama Bekasi Utara) Fitri Endang Febriyani; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3163

Abstract

Tax Awareness is the obedience of taxpayers to carrying out their Tax Obligations following appliance regulations. Understanding of Taxes and the Level of Awareness, which increases public knowledge and understanding of taxation so that it has a positive impact on the Awareness of Taxpayers to pay their obligations. This study aims to determine how the influence of awareness of paying Taxes, Knowledge, and Understanding of Taxation, and a Good Perception of the Effectiveness of Taxation and Tax Authorities on individual Taxpayer Compliance. The population and sample of this study are individual Taxpayers who are registered at the North Bekasi Primary Tax Service Office. The sampling technique was carried out using questionnaire data from 110 respondents. Based on the results of data processing through the SPSS Staticts 25 software which has been analyzed, there is a positive influence between Tax Awareness (X1), Tax Knowledge and Understanding (X2), Good Perception of Tax Effectiveness (X3), and Fiscal Services (X4) on Personal Taxpayer Campliance (Y).
Analisis Peran Konsultan Pajak Dalam Meningkatkan Kepatuhan Wajib Pajak Di KPP Pratama Jakarta Koja Tahun 2021 Hesti Agustin; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3168

Abstract

The role of the Tax Consultant is very influential for taxpayers who do not understand regarding tax regulations, based on the Regulation of the Minister of Finance of the Republic of Indonesia Number 111/PMK.03/2014 concerning Tax Consultant Number 1, the Tax Consultant is a person who provide tax consulting services to taxpayers to exercise their rights, and fulfill its tax obligations by laws and regulations. This study aims to analyze the Role of Tax Consultants in improving Taxpayer Compliance at the Jakarta Pratama Tax Service Office Koja, then what are the obstacles that hinder it taxes consultants in increasing taxpayer compliance as well as the efforts made in overcome these obstacles. This research was conducted using qualitative methods with this type of research descriptive, the data source consists of primary data which is interview and observation data and secondary data using tax reporting documents. The result of this study indicate that the role of the tax consultant has self-confidence (Role Conception), the taxpayer’s expectation of the consultant’s role, as well as the implementation of the role the tax consultant has been properly implemented as recorded or stated in the report tax, but there are still several things that must be improved implementing role.
Strategi Sosialisasi Perpajakan Atas Transaksi E-Commerce Pada UMKM Pada UMKM (Studi Kasus Pada KPP Jakarta Pademangan) Ayu Silviani Dewi; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3164

Abstract

The number of e-commerce transactions in indonesia from year to year has always increased. With the increase of e-commerce transactions in Indonesia with the number of taxpayers also increased. The increase in the number of taxpayers must be balanced with taxpayer compliance in paying taxes. The purpose of this study is to examine the strategy of socialization of taxation on e-commerce transactions in MSMEs at the Tax Office Pratama Pademangan. The method used in this study is a qualitative method with data collection techniques conducted by the method of interviews, observation and documentation, with six speakers, namely two e-commerce business taxpayers, two representatives of the supervision and consultation section of the Tax Office Pratama Pademangan, and two from the stiami Institute academics. The results of this study indicate that the socialization of taxes through social media, news on social media held events, community involvement, approach through whatsapp and door to door have a positive effect on taxpayer awareness and compliance e- commerce actors in paying tax obligations on e-commerce transactions in MSMEs. While the socialization strategy of identity inclusion has no influence on taxpayer compliance of e-commerce businesses in MSMEs.
Analisis Kesadaran Pemilik Usaha Rumah Kos Terkait Pajak Hotel Kategori Rumah Kos Dalam Meningkatkan Penerimaan Pajak Hotel Daerah Jakarta Pusat Tahun 2020-2021 Selvina Choirun Ni’mah; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3167

Abstract

This study aims to discuss the awareness of Boarding House business owners related to increasing hotel tax revenue in the Central Jakarta area in 2020-2021, as well as knowing what are the internal and external obstacles taxpayers in paying boarding house tax in the Central Jakarta area.this study uses a qualitative approach with descriptive research using data collection  techniques  in  the  form  of  interviews  to  obtain primary data and documentation, observation is done to obtain secondary data. Based on the results of this study, it can be seen that the awareness of Boarding House business owners related  to  hotel  tax  revenues  in  the  category  of  boarding houses in increasing hotel tax revenues in the Central jakarta area in fact from 2020 to 2021 has decreased for hotel tax objects in the category of boarding houses, although the boarding house business owners already understand, but they still cannot carry out their tax obligations due to lack of awareness from the public regarding the importance of paying hotel tax on  the category of boarding houses for local tax revenues in Central jakarta. One of the internal obstacles for taxpayers to pay boarding house taxes is the lack of awareness of taxpayers who register their businesses and also economic factors  caused  by  the  impact  of  the  pandemic.  While  the external constraints for socialization with taxpayers Boarding House has not been maximized, the lack of assertiveness of the government of Central Jakarta Regional Tax Service on the implementation or implementation of the boarding house tax so that there are still many boarding house business owners who shy away from their obligations and are not afraid of the sanctions that will be imposed
Analisis Kebijakan Penurunan Angsuran Pajak Penghasilan Pasal 25 Di Masa Pandemi Covid 19 Di Tahun 2020-2021 (Studi Kasus Pada Kantor Pelayanan Pajak Pratama Jakarta Pademangan) Aning Nabilla; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3165

Abstract

Policy of decreasing corporate income tax installments through Perppu Number 1 of 2020 is one of the tax incentives provided government to corporate taxpayers as a form of coping with the pandemic Covid-19 to ease tax obligations in recovery efforts national economy. The purpose of this study was to analyze how policy implementation of income tax installment reduction Article 25, barriers and efforts made in KPP Pratama Jakarta Pademangan. This research using qualitative research methods with the aim of analyzing and describe the implementation based on Kapioru theory (2014). Results from research is the implementation of policies to reduce income tax installments Article 25 has gone well, and without obstacles so that no efforts that need to be made in its application, Policy Implementation the decrease in installments must be done consistently and continuously by taking into account the goals and objectives appropriate in accordance with Perppu No. 1 Year 2020.