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All Journal e-CliniC Jurnal MIPA PHARMACON JURNAL LPPM BIDANG SAINS DAN TEKNOLOGI Jurnal Farmasi Medica (Pharmacy Medical Journal) PMJ The Studies of Social Sciences Jurnal Ilmiah Manuntung: Sains Farmasi dan Kesehatan Jurnal Lentera Farma Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Gayatri Citraningtyas
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Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences

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Journal : Jurnal Ilmiah Manuntung: Sains Farmasi dan Kesehatan

 1 
PENGUKURAN KINERJA INSTALASI FARMASI RUMAH SAKIT DAERAH LIUN KENDAGE TAHUNA BERDASARKAN PERSPEKTIF CUSTOMER DAN LEARNING AND GROWTH Gayatri Citraningtyas; Deby Afriani Mpila; Mariana Gagola
Jurnal Ilmiah Manuntung Vol 6 No 2 (2020): Jurnal Ilmiah Manuntung
Publisher : jurnal ilmiah manuntung sekolah tinggi ilmu kesehatan samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51352/jim.v6i2.342

Abstract

This recent day hospital facing a competitive competition, and high expectation of health services from public. Thus the hospital have to fix and improve public health services quality. There was a need to evaluate Pharmacy Installation performance, if the hospital already work in line with the vision, mission, and goal of the organization. The objectives of this research was to performance measurement of Pharmacy Installation at RSD Liun Kendage Tahuna using balanced scorecard (BSC) method from customer perspective and learning and growth perspective. Research design used in this study was descriptive evaluation with prospective data collection. Qualitative data was a inteview with head of Pharmacy Installation, although quantitative data were an observation, questionnaire and administration report. The result of performance measurement from customer perspective showed Ikj value were -0,43 (negative index), which means there were a gap between the reality and expectation on health services that delivered. Patient growth level increased from 92,3 % in 2016; 94,5% in 2017; and 95,3% in 2018. Performance measurement from learning and growth perspective showed average value 2,85 for employee spirit (high category), and productivity were 78,64% (good category). The conclusion were Pharmacy Installation of RSD Liun Kendage Tahuna already showed a good performance, although there were a need to make an improvement on customer satisfaction.
GAMBARAN PROSES PENGELOLAAN OBAT (STUDI KUALITATIF DI INSTALASI FARMASI RS MANEMBO-NEMBO BITUNG TIPE C) Citraningtyas, Gayatri; Jayanto, Imam; Tampa’i, Randy
Jurnal Ilmiah Manuntung Vol 7 No 2 (2021): Jurnal Ilmiah Manuntung: Sains Farmasi Dan Kesehatan
Publisher : Sekolah Tinggi Ilmu Kesehatan Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51352/jim.v7i2.446

Abstract

Medicine supply is one of the biggest components of budget expenditures at hospitals, so medicines must be managed effectively and efficiently according to Pharmaceutical Service Standards at hospitals. The purpose of this study was to evaluate the management of medicines in the Pharmacy Installation at Manembo Nembo Bitung Type C Hospital according to the standard of Permenkes Number 72 of 2016. This is descriptive research by taking data through interviews and observations. The result showed that the selection of medicines was based on the hospital formulary as well as the planning of consumption methods according to the budget of Manembo Nembo Bitung Type C Hospital. The procurement of medicines was carried out by the PPK team in the North Sulawesi Province through the e-catalog and or auction system. The receipt was carried out by the recipient team of Manembo Nembo Bitung Type C Hospital according to the order letter. Storage in the Pharmacy Installation of hospital drug warehouse is carried out by warehouse personnel. Distribution to outpatient using an individual prescribing system while inpatient using the UDD (Unit Dose Dispensing) system. Annihilation of medical waste and expired medicines is carried out every year through a third party. Medicines withdrawal is carried out by distributors through official circulars from BPOM. Stocktaking is done routinely by pharmacists. The administration of pharmaceutical activities is recorded by administrative staff and reported to the Head of IFRS and internal evaluation through monthly meetings. In conclusion, the management of medicines in Pharmacy Installation at Manembo Nembo Bitung Type C Hospital is following the standard of Permenkes Number 72 of 2016, but it still needs improvement in the controlling of medicine ordering time in the procurement process, special scheduling of pharmacists in clinical services and services in pharmacies due to limited human resources, recording and reporting that still done manually, and in evaluating that is limited to daily activities.
Co-Authors Abbas, Syahruni Ramdhani Adilang, Claudia Adilang, Claudia L. Adithya Yudistira Agnes, Agatha Agow, Mikhael C. Alfamega Pinasang Angkoauwa, Leydia Angkow, Leydia Ardiany, Wahyu M. Ary Pratama Samosir Axl Laurens Lukas Windah Ayhuan, Jeckson Benawan, Steyfan Chalvy Wowiling Christina Pangemanan Christy Eunike Launa Kawuwung Cindy R. Rotulung Clara A. Sengke Datu, Olvie S. DEBY AFRIANI MPILA Defny S. Wewengkang, Defny S. Edi, Hosea Jaya Elda F Luawo, Essing, Jacklien Deswita Esti Santi Sigar Eva B. Mare Fatimawali . Febrylia T. Pongsitammu Frenly Wehantouw Fridly Manawan Gagola, Mariana Cristi Ayu Gerald E. Rundengan Gerald Rundengan Heri Wijaya, Heri Herny E.I. Simbala Hosea Jaya Edy Hutahaean, Amsaline Imam Jayanto Jainer Pasca Siampa Jayanto, Imam Jemmy Abidjulu Jonathan Tumiwa Juan Sebastian Lambey Juita S. D. Tatara Juliawati, Ni Waya Mega Juliawati, Ni Wayan M. Kalalo, Tekla Karlah Frylina Kantu Karlah L. R. Mansauda Kaunang, Venesya Kaunang, Venesya Natalia Putri Kawulusan, Kerin Sophia Amelia Clairent Kawuwung, Christy Eunike Launa Kissi Parengkuan Laleno, Ellysa N. Lambey, Juan Sebastian Landy A. Ch Lolaen Lestari, Monica D. Lestari, Monica Dewi Lidya Valda Mamoto Liling, Yessi Lily Ranti Goenawi Maalangen, Tiansi Mahendra Kusuma Nugraha Majid, Nurul Majid, Nurul S Malara, Jeril Riski Malota, Fiske W E Marhaeni Chintami Andries Marhaenus Rumondor Maria Efrani Tengor Mariana Gagola Max R J Runtuwene Max R.J. Runtuwene Max Revolta John Runtuwene Meilani Jayanti Miranty H Kadji Monalisa Karinda Monibala, Tiarma Mulalinda, Rafel D. Muzdhalifah, Balqis Nadhirah J. Mokoginta Nalang, Amelia Nangaro, Alfred Nangaro, Jesica Novel Kojong Nurjana Usman Nurnisa Mayningsih M S Ipa Onibala, Putri Marfanti Paulina yamlean Pelealu, Nancy Poddar, Sandeep Purwoko, Agus Rekanita Waney Rumondor, Erladys M. Rundengan, Gerald Rundengan, Gerald Edward Ruru, Ranny Inggrid Sari, Elmi Sari, Elmi N. Septi C. F. Hitto Sherina H. Karauwan Siampa, Jainer P Siampa, Jainer Pasca Siti Suhartini Sri Sudewi, Sri Sukandi, Gabrilia Sukandi, Gabrilia P. C. Tampa’i, Randy Tatara, Juita S. D. Tawalujan, Wulan P. Tengor, Maria Efrani Tiarma Tiarma Tulung, Gerald Tulung, Gerald N. P. Tumbel, Zefania M. Weny I Wiyono Weny Wiyono Wewengkang, Defny Widiastuti, Priskha Widya Astuty Lolo, Widya Astuty Widya Selawa Windah, Axl Laurens Lukas Wiyono, Weny I. Wiyono, Weny Indayany