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Peranan Pelayanan Prima Terhadap Kepuasan Masyarakat Di Kantor Kecamatan Prabumulih Timur Wati, Imelda Fera; Susianti, Susianti; Ajabar, Ajabar; Herlina, Herlina
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 1 No. 2 (2020): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v1i2.286

Abstract

Pelayanan prima bukanlah pekerjaan yang mudah untuk dilakukan, apabila keterampilan dalam memberikan pelayanan dapat dilakukan dengan baik maka instansi yang bersangkutan akan dapat meraih manfaat yang besar berupa kepuasan masyarakat. Pemberian pelayanan prima sebagai usaha untuk mencapai kepuasan masyarakat oleh pihak aparat instansi dapat berpedoman pada variabel pelayanan prima (service excellence) seperti kemampuan, sikap, penampilan, perhatian, tindakan, tanggung jawab, dan kenyamanan. Tujuan penelitian ini pengaruh Peranan Pelayanan Prima Terhadap Kepuasan Masyarakat di Kecamatan Prabumulih Timur. Desain penelitian yang digunakan dalam penelitian ini adalah analisis deskritif  yang di bantu dengan metode kuantitatif. jumlah sampel dengan populasi tidak diketahui jumlahnya sebesar 96,04 ≈ 96 (dibulatkan). Oleh  karena  itu, jumlah  sampel yang digunakan dalam penelitian ini sebesar 96 orang. Dari hasil analisis regresi maka diperoleh nilai standar error of the estimated sebesar 0,6823. Hal ini menunjukkan bahwa banyaknya kesalahan dalam memprediksi tingkat keterampilan kerja dapat ditentukan sebesar 68,23%. Nilai  Adjusted R square adalah sebesar 0.870 hal ini berarti 87,0% dari variasi variabel dependen kepuasan masyarakat pada Kantor Camat Timur Kota Prabumulih dapat dijelaskan oleh variabel independen pelayanan prima, sedangkan sisanya sebesar 0,13 atau 13 % dijelaskan oleh Variabel-variabel lain diluar variabel selain pelatihan. Maka hipotesis dapat di jelaskan memiliki pengaruh signifikan dan positif dengan Nilai  Adjusted R square adalah sebesar 0.870 (87,0%) hal ini menunjukan variabel pelayanan prima  mampu  menjelaskan sebesar  87,0% variasi dari variabel kepuasan masyarakat. Kata Kunci : Pelayanan Prima dan Kepuasan Masyarakat
Pengaruh Disiplin Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Masa Pandemi Covid-19 Di Kantor Camat Belida Darat Kabupaten Muara Enim Imron, Nadi; Susianti, Susianti
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 2 No. 2 (2021): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v3i1.288

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Pegawai Kantor Camat Belida Darat Kabupaten Muara Enim. Sumber data dalam penelitian ini yaitu data primer dengan instrumen penelitian menggunakan kuesioner, dimana Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian Kuantitatif, menurut Sugiyono (2015:14), yaitu metode penelitian yang berlandaskan terhadap filsafat positivisme, pupulasi dalam penelitian ini adalah seluruh pegawai Kantor Camat Belida Darat Kabupaten Muara Enim sebanyak 40 orang, penggunaan seluruh populasi tanpa harus menarik sampel penelitian sebagai unit observasi disebut sebagai teknik sensus (sampel jenuh). Dari hasil penelitian ini menyatakan bahwa hasil uji regresi menunjukan nilai adjusted R2 sebesar 0,705 atau 70,5%. Hal ini menunjukan 70,5% kinerja dapat dijelaskan oleh variabel motivasi kerja dan disiplin kerja. Sedangkan 29,5% dijelaskan oleh faktor lain diluar model penelitian. Kata Kunci: Disiplin, Motivasi Kerja dan Kinerja Pegawai
The Literatur Review: Hubungan Kadar Hemoglobin terhadap Lama Rawat Inap Pasien Laparotomi: - Buana, Faris Agung; Darwis, Iswandi; Marcellia, Selvi; Susianti, Susianti
Medula Vol 15 No 1 (2025): Medula
Publisher : CV. Jasa Sukses Abadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53089/medula.v15i1.1432

Abstract

Hemoglobin is an important protein in the blood whose job is to transport oxygen to body tissues. Low hemoglobin levels (anemia) in laparotomy patients can affect postoperative recovery time, including the duration of hospitalization. This study aims to evaluate the relationship between pre-operative hemoglobin levels and length of stay in laparotomy patients. Data were obtained from medical records of patients who underwent laparotomy at the hospital, including hemoglobin levels before surgery, length of stay, and additional variables such as Body Mass Index (BMI) and Surgical Apgar Score (SAS). The analysis showed that patients with low hemoglobin levels had a greater risk of experiencing longer hospital stays. This is due to suboptimal oxygen supply to the tissue, thereby slowing wound healing and increasing the risk of complications, such as infection and organ failure. Treating anemia with blood transfusions or iron supplementation has proven effective in increasing hemoglobin levels and speeding up patient recovery, with the average length of stay reduced to less than four days. Apart from hemoglobin levels, factors such as BMI, SAS, level of complexity of surgery, and the patient's health condition also influence the length of treatment. These findings emphasize the importance of monitoring and correcting hemoglobin levels before surgery as a preventive measure to speed recovery, minimize complications, and reduce hospital operational burden, especially in health facilities with limited resources. Further research is needed to determine the most effective clinical interventions in managing anemia in preoperative patients.
PENGARUH EDUKASI PERNIKAHAN DINI TERHADAP PENGETAHUAN REMAJA TENTANG RESIKO PERNIKAHAN DINI DI PUSKESMAS BULAWA Irawati, Ayu; Susianti, Susianti; Usman, Arifa; Rosdiana, Rosdiana
Jurnal Kesehatan Lentera Acitya Vol 11, No 2 (2024): Jurnal Kesehatan Lentera Acitya
Publisher : FATIMA PAREPARE HEALTH SCIENCE COLLEGE

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Latar belakang: Pernikahan usia anak merupakan pernikahan yang terjadi secara formal dan tidak formal yang dilakukan dibawa usia 18 tahun. Pernikahan dini sebaiknya dicegah, salah satu Langkah yang dapat diambil oleh tenaga Kesehatan untuk mengurangi insiden pernikahan dini dan mengurangi efek negative dari pernikahan di usia remaja adalah dengan meningkatkan pengetahuan remaja mengenai dampak negative pernikahn dini. Tujuan : untuk mengetahui Pengaruh Edukasi Tentang Pernikahan Dini Terhadap Pengetahuan Pada Remaja Tentang Resiko Pernikahan Dini Di Puskesmas Bulawa Kab. Bone Bolango Tahun 2024. Metode: Penelitian ini merupakan penelitian experimental dengan One Group Pre-Test dan Post-test Design.Populasi adalah seluruh Remaja usia 10-18 tahun yang berada diwilayah kerja puskesmas Bulawa sebanyak 188 remaja dan sampel sebanyak 22 orang dengan teknik pengambilan sampel secara purposive sampling. Hasil : berdasarkan uji Wilcoxon Pengetahuan sebelum diberikan edukasi dengan nilai rata-rata 57,73 dan setelah diberikan edukasi dengan nilai rata-rata 79,32, ada pengaruh edukasi tentang pernikahan dini terhadap pengetahuan pada remaja tentang resiko pernikahan dini di Puskesmas Bulawa Kab. Bone Bolango tahun 2024 dengan pvalue 0,000. Kesimpulan : ada pengaruh edukasi tentang pernikahan dini terhadap pengetahuan pada remaja tentang resiko pernikahan dini di Puskesmas Bulawa Kab. Bone Bolango tahun 2024.Kata kunci : Edukasi, Pengetahuan, Risiko Pernikahan DiniABSTRACTBackground: Child marriage is a marriage that occurs formally and informally before the age of 18. Early marriage should be prevented, one of the steps that can be taken by health workers to reduce the incidence of early marriage and reduce the negative effects of marriage in adolescence is by increasing the knowledge of adolescents about the negative impacts of early marriage. Objective: To determine the Influence of Education on Early Marriage on Knowledge of Adolescents about the Risks of Early Marriage at Bulawa Public Health Center, Bone Bolango Regency in 2024. Method: This research is an experimental study with a One Group Pre-Test and Post-test Design. The population is all adolescents aged 10-18 years in the Bulawa Public Health Center work area, totaling 188 adolescents, and a sample of 22 people using purposive sampling. Results: Based on the Wilcoxon test, knowledge before being given education with an average value of 57.73 and after being given education with an average value of 79.32, there is an influence of education on early marriage on knowledge of adolescents about the risks of early marriage at Bulawa Public Health Center, Bone Bolango Regency in 2024 with a p-value of 0.000. Conclusion: There is an influence of education on early marriage on knowledge of adolescents about the risks of early marriage at Bulawa Public Health Center, Bone Bolango Regency in 2024.Keywords: Education, knowledge, risk of early marriage
PENGARUH MOTIVASI KERJA, KEMAMPUAN PROFESIONAL, PEMBERDAYAAN SEKOLAH DAN IKLIM ORGANISASI TERHADAP KINERJA GURU SMP NEGERI KABUPATEN DELI SERDANG Susianti, Susianti; Rahman, Faisal; Syahdewa, Budi Indra
BEST Journal (Biology Education, Sains and Technology) Vol 7, No 2 (2024): September 2024
Publisher : Program Studi Pendidikan Biologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/best.v7i2.10698

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana variabel variabel yang tengah dikaji, yaitu Motivasi Kerja, Kemampuan Profesional, Pemberdayaan Sekolah dan Iklim Organisasi terhadap Kinerja Guru. Penelitian ini dilakukan pada SMP Negeri Kabupaten Deli Serdang, dengan periode penelitian yaitu sejak Januari 2023 sampai dengan juni 2024. Populasi penelitian yaitu 225 orang seluruh tenaga pendidik yang berstatus PNS dan honorer di SMP Negeri Kabupaten Deli serdang yang berjumlah 225. Sedangkan sampel penelitian berjumlah 195 orang yang berstatus PNS. Instrumen yang digunakan untuk memperoleh data dan informasi tentang obyek yang akan diteliti yaitu angket dengan pendekatan skala likert. Teknik analisis data yang digunakan yaitu uji validitas data, reliabilitas, asumsi klasik, hipotesis dan determinasi. Hasil analisis data penelitian menunjukkan bahwa ada pengaruh Motivasi Kerja terhadap kinerja dengan nilai t hitung yaitu 2.533. Ada pengaruh Kemampuan Profesional berpengaruh secara signifikan terhadap kinerja guru dengan nilai t hitung yaitu2.715. Ada pengaruh Pemberdayaan Sekolah berpengaruh secara signifikan terhadap kinerja guru dengan nilai t hitung yaitu 2.999. Ada pengaruh Iklim Sekolah terhadap kinerja guru di KabupatenDeli Serdang dengan nilai t 2.467. Ada pengaruh yang signifikan antara Motivasi Kerja, Kemampuan Profesional, pemberdayaan sekolah dan Iklim Sekolah terhadap kinerja guru di Kabupaten Deli Serdang sertanilai t hitung yaitu 7.620
Kesadaran Lingkungan & Pengetahuan Produk sebagai Determinan Keputusan Pembelian Skincare Avoskin oleh Gen Z di Kolaka Susianti, Susianti; Stiadi, Muhamad; Kurniadi, Hanif
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18358

Abstract

This study aims to examine the influence of product knowledge and environmental knowledge on the purchasing decisions of Avoskin products among Generation Z in Kolaka Regency. The research method employed is a quantitative approach with data collection techniques conducted through questionnaires. The population in this study consists of Generation Z individuals aged 15–29 years who have purchased Avoskin products and reside in Kolaka Regency. The research sample comprises 100 respondents selected using the purposive sampling technique. The results of the study indicate that product knowledge and environmental knowledge have a positive and significant impact on the purchasing decisions of Avoskin products among Generation Z in Kolaka Regency. These findings suggest that the higher consumers' understanding of the product and environmental issues, the greater their tendency to choose products that align with their values and preferences
The Impact of Health Programs on Lifestyle Changes in Diabetic Patients Arfah, Arfah; Susianti, Susianti; Mansur, Narti
Journal of Asian-african Focus in Health Vol. 2 No. 1 (2024): Journal of Asian-african Focus in Health
Publisher : ScieClouds Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/595702

Abstract

This study explores the impact of health programs on lifestyle changes in diabetic patients, focusing on the role of education, behavioral counseling, and continuous support in improving health outcomes. Diabetes mellitus, a chronic condition affecting millions worldwide, requires effective management strategies to prevent complications such as cardiovascular diseases and kidney failure. A quantitative approach was employed, surveying 300 diabetic patients enrolled in health programs that included nutritional education, physical activity guidelines, and medication adherence support. The study utilized multiple regression and ANOVA to analyze the data. Results revealed significant improvements in dietary compliance, physical activity, medication adherence, and clinical markers such as HbA1c levels, weight, and blood pressure. Behavioral counseling, particularly motivational interviewing and cognitive-behavioral therapy, was found to significantly enhance lifestyle adherence. Additionally, continuous monitoring via telemedicine platforms improved patient engagement and long-term lifestyle changes. These findings highlight the importance of multifaceted interventions in diabetes management and address existing gaps in the literature by identifying the key components of successful health programs. The study also emphasizes the sustainability of lifestyle changes and the growing potential of digital health tools in chronic disease management. However, the research acknowledges limitations such as reliance on self-reported data and the homogeneity of the sample. Future research should explore diverse populations and utilize objective measures of health outcomes to further validate these findings
Improving Community Health Through Preventive Measures in Makassar Susianti, Susianti; Fausyiah, Nurul; Akram, Musfira Azizah
Journal of Asian-african Focus in Health Vol. 2 No. 3 (2024): Journal of Asian-african Focus in Health
Publisher : ScieClouds Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/595710

Abstract

This study examined the impact of preventive health measures on community health outcomes in Makassar. Employing a quantitative approach, a cross-sectional survey was conducted with 400 adult residents to assess their engagement in preventive behaviors, including vaccination, regular health check-ups, physical activity, and healthy eating habits. The study also explored the relationship between these behaviors and self-reported health outcomes, such as the absence of chronic diseases and overall well-being. Descriptive and inferential statistical methods, including Pearson correlation, regression analysis, and ANOVA, were used to analyze the data. The findings revealed a significant positive correlation between preventive health behaviors and better health outcomes, with vaccination showing the strongest association. Additionally, higher engagement in physical activity and healthy eating was found to predict improved health, particularly among individuals with higher education and income levels. These results highlight the importance of promoting preventive health measures to improve public health in urban areas, especially in developing countries like Indonesia. This study contributes to the understanding of how socio-demographic factors influence health behaviors and outcomes in a specific urban context and underscores the need for targeted health interventions. The findings suggest that public health policies should focus on increasing awareness and participation in preventive health measures across diverse socio-economic groups to enhance community well-being.
Marketing Strategy of Mitra Dhuafa Credit Union Service Product Toward Customer Economic Enhancement Susianti, Susianti; Marhani, Marhani; Damirah, Damirah; Semaun, Syahriyah; Bahri. S, Andi
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1457

Abstract

Credit unions are one of the non-bank financial institutions that are still rarely glanced at; even so, cooperatives have provided a significant economic contribution to the community. Mitra Dhuafa Credit Union (KOMIDA) is one of the cooperatives that already has many branches and encourages an increase in the community’s financial capability. This study aims to analyze the preparation of marketing strategy plans and forms of service product implementation, analyze marketing strategy evaluations, and identify factors that can influence the marketing strategy of service products at KOMIDA. Data analysis in this study was carried out using deductive reasoning. Twelve studies were selected through four stages of exclusion, using a systematic literature review approach. The results of this study indicate that marketing strategy planning is carried out to ensure the benefits that KOMIDA can provide to its members; the implementation of ongoing products also offers many advantages in terms of improving customer quality; in terms of evaluation, KOMIDA carries out evaluation to improve performance and attract more customers. Finally, the factors that influence the marketing strategy of service products are the products themselves, forms of promotion, prices, and quality of service provided by the credit union.
Skrining Fitokimia Kualitatif Ekstrak Etanol 96% dan H-Heksana Kulit Batang Bakau Lindur (Bruguiera gymnorrhiza) Ismunanto, Aziza Regina Kinasih; Kurniawati, Evi; Putri, Giska Tri; Susianti, Susianti
Medula Vol 15 No 1 (2025): Medula
Publisher : CV. Jasa Sukses Abadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53089/medula.v15i1.1253

Abstract

Lindur mangrove plants (Bruguiera gymnorrhiza) are known to contain secondary metabolite compounds which function as antibacterials. These secondary metabolite compounds include alkaloids, flavonoids, tannins, phenols, saponins, terpenoids and steroids. The design of this research was experimental, carried out to determine and compare the phytochemical components contained in 96% ethanol extract and n-hexane of Bruguiera gymnorrhiza mangrove bark. Bruguiera gymnorrhiza mangrove bark was taken at KPH Gunung Balak, East Lampung, then 4.5 kg of wet mangrove bark was obtained and dried for 7 days, then the extract was made using the maceration method for 3x24 hours using 2 types of solvents, namely 96% ethanol and n-hexane with a ratio of 1:10 between simplicia and solvent. Thick extracts were obtained from the two types of solvents which were then carried out qualitative phytochemical tests.  The results of this study showed that 96% ethanol extract and n-hexane of Bruguiera gymnorrhiza mangrove bark positively contained secondary metabolite compounds. The 96% ethanol extract of Bruguiera gymnorrhiza mangrove bark contains all types of secondary metabolite compounds, namely alkaloids, flavonoids, tannins, phenols, saponins, terpenoids and steroids, while the n-hexane extract contains secondary metabolite compounds, namely alkaloids, flavonoids, tannins, phenols, terpenoids, steroid but does not contain saponins. The conclusion of this research is that the 96% ethanol extract of Bruguiera gymnorrhiza mangrove bark contains more secondary metabolite compounds than the n-hexane extract of Bruguiera gymnorrhiza mangrove bark.
Co-Authors Ace Tatang Hidayat Agustyas Tjiptaningrum Ajabar, Ajabar Akram, Musfira Azizah Ambarwati, Yuli Anggraeni Janar Wulan, Anggraeni Janar Arfah, Arfah Ayu Irawati Azis, Sukmawati Bahri. S, Andi Bayu Anggileo Pramesona Betta Kurniawan, Betta Buana, Faris Agung DAMIRAH DAMIRAH, DAMIRAH Djamir, A. Fatimah Dyah Wulan Sumekar Rengganis Wardani Endro Prasetyo Wahono Ety Apriliana Eva Lusina, Septia Evi Kurniawati, Evi Faisal Rahman, Faisal Fatriyadi Suwandi, Jhons Fausyiah, Nurul Febrianti, Arlin Fitria Saftarina Gemayangsura, Gemayangsura Giska Tri Putri Hana Muthi'a Putri Hanif Kurniadi Hanna Mutiara, Hanna Happy, Terza Aflika Hardiansyah, Ridwan Haryono, Iranita Hasbilla, Raihan Fathurrahman Helmi Rahmawati Hendri Busman Herlina Herlina Imron, Nadi Indri Windarti Intan Kusumaningtyas Intanri Kurniati Iranita Haryono Irfandi Ismunanto, Aziza Regina Kinasih Iswandi Darwis Jamir, Fatimah Janar Wulan, Anggraini Jausal, Anisa Nuraisa Jhons Fatriyadi Suwandi Joni, Agnesia Priskila Justisia, Adilla Khairun Nisa Landoni, Fira M. Ridho Ulya Mansur, Narti Marcellia, Selvi Marhani Marhani Mayasari, Diana Muhamad Stiadi Novianty, Detty Nurdin K, Nurdin Oktadoni Saputra, Oktadoni Oktaviani, Indri Ovalia, Nora Wilya Padli, Saiful Rahmadani, Ervi Ramadhana Komala Rasmi Zakiah Oktarlina Ratna, Maya Ganda Reni Zuraida Rianto, Muhamad Arif Risti Graharti Rizki Hanriko Rodiani, Rodiani Ronny Lesmana Rosdiana Rosdiana Rudianto, Waluyo Rudiyanto, Waluyo Rurini Retnowati Ruslani, Nada Oktista Safriansyah, Wahyu Salam, Supriyanto Sandra Amalia Riyadi Septia Eva Lusina Septiani, Linda Solihah, Fatimatus Soraya, Yeni Suharmanto Surriandari, Latifah Dwi Suryadi Islami Sutarto Sutarto Sutyarso Sutyarso Syahdewa, Budi Indra Syahriyah Semaun, Syahriyah SYAIFUL BAHRI Syazili Mustofa Tri Umiana Soleha Tuasikal, Moh. Irfan Tutik Ernawati Unang Supratman Usman, Arifa W, Dyah Wulan Sumekar R. W., Dyah Wulan Sumekar R. Wardani, Dyah Wulan Wati, Imelda Fera Yudho Prabowo, Arif Zahra, Aulia Jannatuz