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Chrismis Novalinda Ginting
Universitas Prima Indonesia
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EVALUATION OF TURNAROUND TIME (TAT) OF CLINICAL LABORATORY EXAMINATIONS BASED ON REQUEST TIME AND RESULTSAS AN INDICATOR OF THE EFFICIENCY OF DIAGNOSTIC SERVICES AT ROYAL PRIMA HOSPITAL IN MEDAN R. Raje Telegem; Chrismis Novalinda Ginting; Ali Napiah Nasution
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22662560

Abstract

Turnaround Time (TAT) is an important indicator for assessing the efficiency and quality of clinical laboratory diagnostic services because timely laboratory results support rapid clinical decision-making. This study aimed to evaluate the Turnaround Time (TAT) of clinical laboratory examinations as an indicator of diagnostic service efficiency at RSU Royal Prima Medan. A quantitative descriptive evaluative study with a retrospective approach was conducted using secondary data from the laboratory information system for the period March–May 2026. Samples were selected using systematic random sampling from laboratory examination records that met the inclusion criteria. Data were analyzed descriptively by assessing the mean, median, and proportion of examinations meeting the established hospital standard, as well as comparing TAT across service units. The results showed that the mean TAT was 151.13 minutes in the emergency department, 161.29 minutes in inpatient services, and 187.05 minutes in outpatient services. Based on the hospital standard of ≤120 minutes, only 11.2% of examinations met the standard, while 88.8% did not. The emergency department demonstrated the highest compliance at 17.5%, followed by outpatient services at 9.8%, while no inpatient examinations met the standard. Overall, TAT performance had not met the established standard, indicating the need for workflow optimization to improve diagnostic service efficiency and timeliness.
Co-Authors Aditya Azri Rizki Ahmad Raif AHMAD RAIF Aldi Andesta Ali Napiah Nasution Ali Napiah Nst Amalia Kartika Amanda Napa Erlita Ritonga Andy Putra Ndruru Anfrisa Gultom Anggun Kezia Ginting Antonius Waruwu ARFANI ARFANI Arie Tika Anditha Arman Hia Belinda Putri E. Sihura Bella Vetriyasa Cahyanto Kurnia Mendrofa Cut Eliza Hidayani David Calvin David Erickson Simanjuntak Deborah Angelin Purba Denvis Notatema Zai Desi Haryanti Zendrato Desy Khairani Devina Anggreini Dewi Rahanum Dhea Rebeca Lumbanraja Edy Fachrial Effendi Zamili Ema Nurul Tafaqa Endah Juni Satri Erma Lingga Ermi Girsang Erniwati Tafonao Ester Wangsasaputra Fadillah, Qori Faradila Murni Finna Piska Fitri Yana Kaban Florenly Florenly Grace Nathasya Manurung Gusmina Mendrofa Hainun Nisa Hanawita Gultom Hari Sandi Bahagia Siregar Harmileni I Nyoman Ehrich Lister IKHTIARI, REFI Imel Icca Marsahanda Simanungkalit irza Haicha Pratama Jeni Putri Fadhilla Jenny Anggraini Jenny Perlopes Br Sitepu Jeny Angelica Karolina Simanungkalit Juando Juando Krisnatalia Br Rajagukguk Landi Kurnia Daeli Lenta Dwi Novita Zebua Lia Fentia Lidia Henni Sembiring Linda Chiuman Livia Anggraini Makdalena Makrifatul Aulia Malna Tresun Br. Turnip Margaretia Yenni Rotua Maria Emilia Laia mariana Marissa Hardayati Br Raja Guk Guk Masryna Siagian Mawazini Adila Maya Sari Mutia Mhd. Farhans Hermansyah Muhammad Aditya Kurnia Muhammad Faridz Syahrian Muhammad Habibi Muhammad Hidayat Nadia Enjelika Puspita Nadiyah Santika Nadya Nazimuddin Putri Nasution, Ali Napiah Natasya Indah S. Manalu Nita Tri Maria Nurlela Petra Saragih Octisa Almira Chalida Hutasuhut Oos Fatimah Rosyati Panta Leon Raynard Aditia Kaban R. Raje Telegem Rani Mustika Rani Rahmadani Ratmi Yanti Rayani Manik Rendy Ferbianto Rennita Hutagaol Riky Suherman Simanjuntak Sahna Ferdinand Ginting Satria Prihandini Shefira Aprilia Silvi Tiara Dewi Sri Lestari Ramadhani Nasution Sri Rezeki Sri Wahyuni Nasution Sriwahyuni Nasution Suci Erawati Suci Syafira Sucy Hasfya Suhartomi Suhelis Anggraini Sukriston Buulolo Sunarti Theresia, Yohani Thipani Angela Tiarnida Nababan Windri Mutiara Matondang Winny Wijaya Yohana Candra Andini Hutabarat Yosia Nathaniel E. Halawa Yuliani Mardiati Lubis Yulizal, Ok Zaim Anshari