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Dunakhir, Samirah
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Journal : Business Management Journal Program Studi Manajemen

 1 
Kualitas Jasa Audit dalam Perspektif Dimensi Budaya Hofstede Samirah Dunakhir
Business Management Journal Vol 18, No 2 (2022): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bmj.v18i2.3259

Abstract

This study aims to understand the role of cultural values on the perception of the importance of service quality factors in providing audit services. Hofstede presents six national cultural values, four of which have been used extensively in the accounting and auditing research literature. In Hofstede's cultural perspective, Indonesia is a country with cultural values: high power distance; low uncertainty avoidance; collectivism; and feminists. The sample in this study is the practitioners in audit market. Data was collected by using semi-structured interview technique. Data analysis was carried out using qualitative descriptive analysis with a Content Analysis approach. The themes in the interview transcripts were highlighted using Nvivo's QSR software program. The results showed that the cultural value of "expect good treatment" was identified in the respondents' answers during interviews that discussed the quality factor of audit services. This cultural value is one of the cultural values mentioned by Hofstede held by community groups with a cultural dimension of "high power distance". This shows that in discussing the rules that must be applied in maintaining audit quality, local cultural values must be considered. Different community groups have different cultural values.
Co-Authors Abduh, Amirullah Abdul Rijal Abdullah, Faiz Asrori Abdullah, Muh. Ridwan Rafi Al Ansari, Andi Khafifah Khairun Aldayanti, Nur Amaliah, Mufidah Amaliah, Musdalifah Aminuddin, Andi Nurannisa Putri Amiruddin Tawe Andani, Wanda Anwar Ramli Anwar Rauf Anwar, Azwar Ardhiyah Regita Iriani Ariyani, Fadila Asrianto Asrianto Aulia Fahrunnisaa Ichwan Auliyah, Ayu Ayu Auliyah Azis, Fajriani Azwar Anwar Azwar Anwar Banggu, Hafrida Basri Bado Basri Bado, Basri Dahlan, Lukman Dhiyaulrizq, Ghina Azhzhahra Diawanti H, Ilya Amalia Diawanti, Ilya Amalia Dini Asrawati Erianty Nurul Farhan Dwinanda Hanisyahputra Fauzia, Annisa Febriana, Triah Fikri Haikal Fitriani Fitriani Fitriyani, Nurleli Hamzah, Hajrah Hariany Idris Hariany Idris Hasyim, Sitti Hajerah Herlinda, Rhesky Indan, Agnes Isnawati Osman Izmi, Suci Rabiatul Janna, Harisatul Jayadi, Karta Jusrawati jusrawati, jusrawati M. Ridwan Tikollah Masnawaty Sangkala Masri, Alifiah pratiwi Moh Nurisno Kurniawan Muchtar, Nur Fadilah Muh. Ichsan Ali Muhammad Azis Muhdsan, Mudhi'ah Mukarramah, Hilwiatul Mukhammad Idrus Mustafa, Nurul Nabilah Mutmainna AM, Andi Muarija muttaqinah, Andi Ratu Nining Purwanti Nining Purwanti, Nining Noviala, Arni Nur Afiah Nur Afiah Nur Afiah Nur Afiah, Nur Nurafni Oktaviyah Nuraisyiah Nurhidayat Nurhidayat Nuriah, Shinta Nurrahmah, Andi Tenrisau Pratiwi, Fadilah Purnama Sari Putri, Anisa Nabila Ramlan Mahmud Rara Ariani Reformyanti, Sitti Fajrunnisa Rijal, Abdul Rismawati, Mayada Romansyah Sahabuddin Ryketeng, Masdar S, Masnawaty Safutri, Rezi Sahade Samsinar Samsinar Samsinar Samsinar Samsinar Sangkala, Masnawaty Saputri, Adytia Meilyana Senolangi, Ernawati Sitti Hajerah Hasyim Sri Wahyuni Sri Wahyuni Suci Aulia Salsabilah Usri Sugeng Santoso Wahab, M. Salehuddin Wahab, Muhammad Salehuddin Warka Syachbrani Yudistira, A Muhammad Arya Yudistira, Andi Muhammad Arya Yuliah Ilham, Zuhalwah Yuniar, Sri Zaimar , Fina Ruzika Zaimar, Fina Ruzika