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Evolusi dan Arah Masa Depan Penelitian Model SCOR: Analisis Bibliometric pada Bidang Manajemen Rantai Pasok Maya Permata Sari; Afifah, Afifah; Mega Dwi Septivani; Willson Gustiawan
MAMEN: Jurnal Manajemen Vol. 4 No. 4 (2025): Oktober 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v4i4.6581

Abstract

This research aims to find out current and future research trends regarding supply chain performance measurement methods. Supply chain management is a vital component in the modern retail industry. In the face of fierce competition, retail companies are required to manage their supply chains efficiently in order to meet consumer demand quickly, maintain stock balance, and optimize distribution costs. SCOR is one of the methods commonly used to measure and evaluate supply chain performance. Bibliometric is an analytical approach that uses bibliographic data as an indicator to measure productivity, impact, and relationships between research entities. The two approaches used in this study are Bibliographic coupling and Co-Word Analysis. During June 2025, a search was carried out on the Scopus database and 202 documents were found according to predetermined criteria. Document processing uses the Vosviewer application which shows the visualization of a mesh diagram dividing the document into 4 clusters (red, yellow, green and blue) for analysis with the Bibliographic Coupling method which shows that the research trend on SCOR in the last two decades has focused on the use of SCOR for performance measurement and evaluation, integration of SCOR with other methods for strategy determination.  As for the Co-Word Analysis method, VosViewer groups documents into 3 clusters (red, green, blue) which shows the results that in the future SCOR research can be combined with technology and digitalization to map supply chain processes in order to achieve sustainability goals.
Empowering Workplace Safety Culture through the Design and Implementation of a Safety Talk SOP in Railway HSE Practices Gustiawan, Willson; Dayoh, Abhinaya Augusto; Wirda, Fisla
IMPACTS: International Journal of Empowerment and Community Services Vol. 4 No. 1 (2025)
Publisher : Faculty of Economics Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/impacts.v4i1.20256

Abstract

Purpose ­ This community service was initiated to address the lack of standardization and limited engagement in the implementation of Safety Talk sessions at PT Kereta Api Indonesia (Persero) Divre II West Sumatera. Despite being conducted regularly, these HSE communication activities lacked clear structure, facilitator guidance, and evaluation mechanisms, which hindered their effectiveness in fostering a preventive safety culture. Methods - The activity adopted a participatory and qualitative approach, involving field observation during a student internship, stakeholder interviews, and collaborative intervention design. Key stages included needs assessment, SOP drafting, facilitator training design, internal coaching sessions, and validation. Result and Discussions - The intervention successfully produced a structured Standard Operating Procedure (SOP) tailored to the organization’s Safety Talk program, alongside a facilitator training module to enhance communication skills and session delivery. Internal coaching sessions validated the practicality of both tools, leading to increased engagement and positive feedback from participants. The program documentation was formally handed over to the organization as part of the knowledge transfer process. Conclusion - The integration of SOP and facilitator training transformed Safety Talk from a routine obligation into a strategic platform for HSE awareness and behavioral change. To sustain impact, continuous monitoring, institutional support, and regular capacity building are recommended. This model offers a replicable framework for strengthening HSE communication in other high-risk industries.
Determinan proses keputusan pembelian online di kalangan konsumen Muslim pengguna Shopee: Kepercayaan sebagai variabel mediasi Selamat Muliadi; Sri Ndaru Arthawati; Rini Oktavera; Willson Gustiawan; Wira Pramana Putra
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8719

Abstract

Every e-commerce company must be keen to see the opportunity to grow and effectively develop new innovations in the face of such fierce competition in order to keep customers from moving and to continue doing business with the company. One strategy to grow the current buying and selling industry quickly is to sell products online on social media and e-commerce platforms. This study aims to analyze and examine the factor influencing of Big Ramadan Sale, service quality, and online customer review on online purchase decision process with the trust as a mediating variable in Shopee application users. The quantitative and regression analysis were used as the research method in this study. The sample was obtained using a purposive sampling method and 110 respondents as a sample source was distribution online questionnaires via WhatsApp to Shopee users in East Lombok. The data analyzed with Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results of this study indicate that the Big Ramadan Sale, online customer review, and trust significantly influence on online purchase decision process, while service quality does not significantly affect on online purchase decision process in Shopee users. The trust is able to full mediation the influence of service quality and online customer review on online purchase decision process, while the trust is unable to mediation the influence of Big Ramadan Sale on online purchase decision process in Shopee users. The finding of study can be a reference for future researchers who will study similar problems related to the determining factors of the online purchasing decision process in marketplaces in Indonesia. It is hoped that the results of this research can help companies maintain transaction security and provide reviews that can strengthen consumer trust so that the online shopping decision process continues to improve.
Do Ethical Climate and Trust Restrain Misidentification and Bullying in Organization? Willson Gustiawan; Manh-Trung Phung
Jurnal Akuntansi Keuangan dan Bisnis Vol 19 No 1 (2026): Jurnal Akuntansi Keuangan dan Bisnis
Publisher : Politeknik Caltex Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35143/jakb.v19i1.6919

Abstract

Main Purpose – This study aims to examine the role of ethical climate and trust in restraining negative workplace behaviors, particularly organizational misidentification and workplace bullying, which remain relatively underexplored in ethical climate research. Method – This study employed a quantitative approach using survey data collected from 176 employees across various industries in Taiwan. The data were analyzed using reliability testing, confirmatory factor analysis, correlation analysis, hierarchical regression, and path analysis to examine the relationships and mediation effects among the variables. Main Findings – The results show tha ethical climate has a significant positive effect on trust and a significant negative effect on misidentification and workplace bullying. Employees perceiving a stronger ethical climate exhibit higher trust and lower negative workplace behaviors. Furthermore, the findings provide preliminary support for the mediating role of trust in the relationship between ethical climate and negative workplace behaviors. Theory and Practical Implications – This study advances the literature by combining ethical climate and trust in a single framework to explain underexplored negative workplace behaviors, such as organizational misidentification and bullying. Organizations can leverage ethical climate to foster trust among employees, thereby reducing negative workplace behaviors and promoting a healthier work environment. Novelty – This study integrates ethical climate and trust within a single mediation framework to explain the reduction of negative workplace behaviors.