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All Journal Jurnal Kajian Manajemen Bisnis Al Ishlah Jurnal Pendidikan SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JURNAL PENDIDIKAN TAMBUSAI Journal on Education International Journal of Educational Dynamics (IJEDS) Performance Jurnal Teknologi Informasi dan Pendidikan EDUTEC : Journal of Education And Technology Jurnal Pendidikan dan Keluarga Jurnal Ecogen Jurnal Kajian Manajemen dan Wirausaha Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Kesehatan Tambusai Mosharafa: Jurnal Pendidikan Matematika Operations Management and Information System Studies Marketing Management Studies Jurnal Tata Rias dan Kecantikan Florona : Jurnal Ilmiah Kesehatan Ranah Research : Journal of Multidisciplinary Research and Development Mutiara: Multidiciplinary Scientifict Journal
Rahmiati Rahmiati
Universitas Negeri Padang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary Other

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Journal : Jurnal Ecogen

 1 
PENGARUH KUALITAS SISTEM DAN KUALITAS INFORMASI PORTAL AKADEMIK UNIVERSITAS NEGERI PADANG TERHADAP KEPUASAN PENGGUNA Muhammad Imam Andikha; Rahmiati Rahmiati; Thamrin Thamrin
Jurnal Ecogen Vol 2, No 2 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i2.6675

Abstract

This study aims to determine the effect of System Quality and Information Quality of UNP Academic Portal on User Satisfaction. This type of research is quantitative descriptive. This research was conducted in the University of Padang. While the research time was carried out in July-August 2018. The population in this study were UNP students who were enrolled actively in 2016 with a sample of 400 people taken by probability sampling. Data is processed using multiple linear regression using a SPSS 16.0 program. The results showed that System Quality had a significant positive effect on User Satisfaction and Information Quality had a significant positive effect on User Satisfaction at α = 0.05Keywords: Information Systems, System Quality, Information Quality, User Satisfaction
MENGUKUR KEPUASAN PASIEN RUMAH SAKIT ISLAM SITI RAHMAH PADANG ATAS KUALITAS PELAYANAN INSTALASI FARMASI DENGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS Deta Aulia; Rahmiati Rahmiati; Gesit Tabrani
Jurnal Ecogen Vol 2, No 1 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i1.6093

Abstract

This study aims to analyze and find out: (1) The service quality of pharmaceutical installations provided by RSI Siti Rahmah Padang is in accordance with patient expectations using the Importance Performance Analysis method (2) Service attributes that need to be prioritized to improve the quality of pharmacy installation services to patients in Siti Rahmah Padang Hospital using the Cartesian diagram. The study population was all visitors or patients who visited to get treatment at a pharmacy pharmacy installation. The sampling technique of this study was to use the accidental sampling method with a total sample of 100 people.The data used is primary data. The data analysis technique uses the Importance Performance Analysis method using Microsoft Excel software. The results showed that: (1) There are 1 service attribute that have a positive gap that is able to meet customer satisfaction (2) There are 3 service attributes that are the top priority for immediate improvement (3) Factors to improve the quality of pharmaceutical services caused by human factors , material, method, and environment.Keywords: Service Quality, Importance Performance Analysis, customer satisfaction, fishbone 
PENGARUH WEBSITE QUALITY TERHADAP ONLINE BOOKING INTENTION DENGAN MEDIASI E-TRUST PADA PENGGUNA TRAVELOKA DI KOTA PADANG Fajar Syah Putra; Rahmiati Rahmiati
Jurnal Ecogen Vol 2, No 2 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i2.6147

Abstract

The purposes of this researches are to analyze: (1) The effect of Website quality and E-trust on Online Booking Intention of Traveloka users in the city of Padang, (2) The effect of Website Quality on E-trust of Traveloka users in the city of Padang. This type of research is causative research. The population in this study  is the people of Padang who have accessed the Traveloka site. The sample used was 400 respondent using purposive sampling technique. Data was collected through questionnaires distributed online and analyzed using the SmartPLS version 3.0 program. The results of this study indicate that: (1) Website quality has a significant effect on Online Booking Intention with a coefficient value of 0.277 at P Values 0.005 and T statistics at 2.812, (2) Website quality has a significant effect on E-trust with a coefficient of 0.764 on P Values 0,000 and T statistics 18.444, (3) E-trust  has a  significant effect on  Online  Booking  Intention  with  a coefficient value   of 0.484 in P Values 0.000 and T statistics 5.981.Keywords : Website Quality, E-trust, Online Booking Intention
ANALISIS KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE FUZZY-SERVQUAL PADA KANTOR POS PUSAT KOTA PADANG Widia Afriyuni; Rahmiati Rahmiati; Muthia Roza Linda
Jurnal Ecogen Vol 2, No 1 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i1.6094

Abstract

This study aims to analyze: (1) The level of customer satisfaction with the quality provided by the Padang City Center Post Office (2) Service attributes that need to be improved in service quality at the Padang City Center Post Office so as to improve customer satisfaction (3) Quality dimensions services that have the greatest influence on customer satisfaction at the Padang City Center Post Office. The population of this research is the Post Office customers with unknown number of respondents. The sampling technique of this study was accidental sampling technique with a total sample of 100 people. The data used is primary data. The data analysis technique uses the fuzzy-servqual method using Microsoft Excel software. The results showed that: (1) The level of consumer satisfaction is low because the overall servqual (gap) value is negative, namely -0.75 (2) There are 17 attributes that need to be improved from the 22 attributes that are tested to improve the quality of service at the Post Office Padang City Center (3) Dimensions of service quality with the biggest gap is the dimension of responsiveness with a value of -1.32.Keywords: Service Quality, fuzzy-servqual, customer satisfaction
PKM Pengembangan Bisnis Sulaman Sebagai Industri Kecil Keunggulan Daerah dan Budaya Minang Kabau Di Kanagarian Panampuang Kabupaten Agam Sumatera Barat Erni Masdupi; Rosyeni Rasyid; Rahmiati Rahmiati
Jurnal Ecogen Vol 1, No 4 (2018): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v1i4.5746

Abstract

The embroidery business is a business that has been hereditary in the village of Ampek Angkek, Agam Regency, West Sumatra Province. But in its development this business still faces several obstacles such as the motives, design, and diversification of embroidery products that are still limited, besides that there has not been a common goal in quality among craftsmen as business owners with their sewing children. Therefore the purpose of this activity is to increase the knowledge and skills of embroidery business partners in developing variations in motifs, designs, and diversification of embroidery products, and can improve the quality and quantity of embroidery products to be highly competitive while remaining grounded in the unique characteristics of Minang. Kabau. This activity was carried out by providing training and mentoring on techniques and how to make various variations of embroidery motifs and designs, as well as developing product diversification. The results of the activity showed an increase in partner knowledge and skills in making various variations of motifs and designs of embroidery products. Furthermore, the product diversification in the form of tablecloths, chair cushions and tissue boxes, with the right embroidery layout and quality as expected.Keywords: Craft embroidery, Product diversification, Quality standards
Co-Authors Ahmad Fauzi Ambiyar, Ambiyar Anggun Sri Rahayu Anisa Taqwina Arief Maulana Arman Efendi Atasya Fadhilah Afifah Bayu Ramadhan Deby Cinthia Deta Aulia Dewi Liesnoor Setyowati Dewi, Siska Miga Difa Trevina Kinanti Edwin Musdi Elsa Rahmatillah Elvia Reza Erifka Dwi Jayanti Ernawati Ernawati Ernawati Erni Masdupi Fadhila Fitri Hamdani Fadia kalma Lailani Fajar Syah Putra Febri Silvia Fina Oktafiani Fitri Dewita Gesit Tabrani Gesit Thabrani Gusmelidawati Gusmelidawati Hanifatul Nabila Hansi Effendi Hayatunnufus Hayatunnufus Iis Naini Ika Parma Dewi Indah Zukrufa Zikra Indra Saputra Intan Witari Jesicha Chanhwa Joni Edwar Dasrita Julita Novriwanti Laila Fajri May Sarah Melda Mahniza Mudhia Khairunnisa Muhammad Adri Muhammad Imam Andikha Murni Astuti Muthia Roza Linda, Muthia Roza Nabila Hendyana Nadia Putri Yenti Neneng Wahida Nindi Elisa Nisa Rahma Sari Nizwardi Jalinus Nova Meta Saputri Nova Nelsya Ariani Novrita, Sri Zulfia Oktarina, Rahmi Pertiwi Harly Putri Prima Minerva Rendyka Eliadi Rilli Putri Rosalina, Linda Rosyeni Rasyid Septi Harpina Sindi Bella Lestari Syamsul Arifin Tahany Bisyarah Ra’fat Trie Amelia Tyas Asih Surya Mentari Widia Afriyuni Yeni Elviza Febrianti Yolandafitri Zulvia Yuliana Yuliana Yuliana Zul Afriza Ningsih