Claim Missing Document
Check
Articles

The Effect Of E-Service Quality And E-Trust On Buying Interest In Shopee Pay Users In The Millennial Generation Siti Aisyah; Virgo Simamora; Bobby Reza
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 4 (2024): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v12i4.6657

Abstract

The use of e-wallet is increasing as online transactions increase in Indonesia. This research is an explanatory study that aims to find out the influence of E-service quality and E-trust on the interest of using ShopeePay when shopping online among Millennials in DKI Jakarta. The population of this study is the entire Generation of Millennials in DKI Jakarta who have used ShopeePay at least three times when making online transactions and the number is unknown. Sampling technique used is purposive sampling techniques on condition samples are Millennial Generation, live in the territory of DKI Jakarta and have used ShoppePay at least 3 times. Data collected through the spread of the google form questionnaire to the Millennial Generation. Data analysis using SmartPLS 3.0 Partial Least Squares Structural Equation Modeling (PLS-SEM). Research results show that E-Service Quality and E-Trust have a positive and significant influence on purchasing interest using ShopeePay on the millennial generation in DKI Jakarta. According to research results, 92.9% of Millennial Generation interest in using ShoppePay is influenced by E-Service Quality and E-Trust. The findings confirm that it is important for e-wallet service providers to focus on improving the quality of electronic services and building user confidence to boost purchasing interest.
Generation Z's Perspective On Interest In Buying Fashion Products Through Social Media And The Tiktok Application Ayu Dwi Astuti; Abriandi Abriandi; Virgo Simamora
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 4 (2024): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v12i4.6658

Abstract

The increased Internet penetration has become a major impetus in increasing the use of e-commerce platforms for online sales. This research is an explanation that aims to find out how social media and Tiktok influence Generation Z's buying interest in shopping fashion products online at DKI Jakarta. The entire Generation Z in the region who used social media and Tiktok to shop for fashion products at least 3 times became the population of this study, with the total number of respondents 208 being selected through the use of purposive sampling techniques. The data collection was carried out with the distribution of Google Forms as one of the forms of questionnaires in DKI Jakarta, and analyzed using SmartPLS 3.0 Partial Least Squares Structural Equation Modeling. (PLS-SEM). The results are proof that social media and Tiktok have a positive and significant influence on Generation Z's buying interest in buying fashion products online.
Peningkatan Pengetahuan Digitalisasi Bisnis UMKM Kedai Kopi, Kecamatan Tanjung Priok, Jakarta Utara. Virgo Simamora
ABDIMAS Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 2 (2022): Pengabdian Kepada Masyarakat
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/abdimas.v3i2.862

Abstract

UMKM kedai kopi adalah UMKM yang menjadi perhatian pemerintah karena perkembangannya yang pesat dalam 10 tahun terakhir. Peningkatan bisnis kedai kopi ditandai dengan peningkatan jumlah coffee shops, demand dan produksi kopi di Indonesia. Rendahnya tingkat pengetahuan tentang digitalisasi bisnis adalah permasalahan yang dihadapi UMKM kedai kopi dan berdampak pada kemampuannya mengeksploitasi peluang di industri minuman kopi. Sasaran kegiatan ini adalah meningkatkan pengetahuan UMKM Kedai Kopi tentang digitalisasi bisnis. Kegiatan dilaksanakan pada tanggal 28 Juli, 2022, di Gedung Perkuliahan, Kampus Universitas 17 Agustus 1945 Jakarta, RT.11/RW.6, Sunter Agung, Tanjung. Priok, Jakarta Utara. Pelatihan diberikan dengan metode ceramah, tanya jawab, bedah kasus dan role play tentang e-promotion tools yang mencakup e- review, e-commerce, forum komunikasi online, e-catalogue dan social media. Terdapat 15 UMKM yang berpartisipasi pada kegiatan pelatihan ini. Hasil kegiatan, menunjukkan bahwa adanya peningkatan pengetahuan UMKM kedai kopi terhadap digitalisasi bisnis setelah pelathan diberikan.
‘’Upaya UMKM Meningkatkan Brand Awareness Produk Baru Melalui Digital Marketing’’ Paulus Bima Setyahardi; Virgo Simamora
Journal of Economics and Business UBS Vol. 12 No. 4 (2023): Special Issue
Publisher : UniSadhuGuna Business School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i4.299

Abstract

Penelitian ini memiliki bertujuan menjelaskan bagaimana “upaya UMKM meningkatkan brand awareness produk baru melalui digital marketing. Penelitian ini menggunakan metode pendekatan kuantitatif dengan teknik pengumpulan datanya menggunakan angket atau kuesioner. Sampel pada penelitian ini adalah generasi-z yang diambil sebanyak 102 responden. Teknik pengambilan sampling pada penelitian ini menggunakan metode purposive sampling yang menggunakan kriteria tertentu untuk mendapatkan sampel. Teknik pengumpulan data dilakukan dengan cara menyebar kuesioner kepada responden yang telah memenuhi kriteria khusus dalam hal ini merupakan generasi-z. Metode analisis data pada penelitian ini menggunakan software smartPLS SEM (Partial Least Square – Structural Equation Modeling) untuk menguji hipotesis penelitian. Hasil penelitian menjelaskan bahwa Digital Marketing (X) berpengaruh secara signifikan dan positif terhadap Brand Awareness (Y).
Kualitas Pelayanan Informasi dan Rehabilitasi Terhadap Kepuasan Masyarakat pada BNN Kota Jakarta Utara Fika Adelia; Virgo Simamora; Abriandi Abriandi
Journal of Economics and Business UBS Vol. 12 No. 4 (2023): Special Issue
Publisher : UniSadhuGuna Business School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i4.306

Abstract

Penelitian ini bertujuan untuk menguji dan menganalisis kualitas pelayanan informasi dan rehabilitasi terhadap kepuasan masyarakat pada BNN KOTA JAKARTA UTARA. Penelitian ini menggunakan metode pendekatan kuantitatif dengan teknik pengumpulan datanya menggunakan angket atau kuesioner. Sampel pada penelitian ini adalah generasi-z yang diambil sebanyak 115 responden. Teknik pengambilan sampling pada penelitian ini menggunakan metode purposive sampling yang menggunakan kriteria tertentu untuk mendapatkan sampel. Teknik pengumpulan data dilakukan dengan cara menyebar kuesioner kepada responden yang telah memenuhi kriteria khusus dalam hal ini merupakan generasi-z. Metode analisis data pada penelitian ini menggunakan software smartPLS SEM (Partial Least Square – Structural Equation Modeling) untuk menguji hipotesis penelitian. Hasil penelitian menjelaskan bahwa kualitas pelayanan berpengaruh secara signifikan dan positif terhadap kepuasan masyarakat.
Workshop Pemahaman Administrasi Gudang untuk Generasi Milenial Siti Aisyah; Virgo Simamora
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 4 No. 3 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i3.1996

Abstract

Warehousing is an important part of the supply chain, which functions as a place to store goods before being distributed to consumers or customers. An understanding of warehouse administration plays a vitally important role in the supply chain of various business aspects. Warehouse administration which involves management processes such as planning, monitoring and organizing warehouses is carried out to help companies reduce costs and increase profits. This includes stock management, inventory control, shipping, receiving, and data management. Warehouse administration aims to ensure the warehouse runs efficiently and effectively. In this community service activity, an understanding of warehouse administration is provided using community service methods in the form of outreach. Participated by 24 people from the millennial generation, this socialization carried the theme "Understanding of Warehouse Administration for the Millennial Generation" and had discussion points regarding the role of warehouse administration tasks, the scope of warehouse administration. The aim of holding this socialization is that it is hoped that the millennial generation can gain a better understanding of warehouse administration and can also provide significant benefits for the millennial generation, both in developing personal skills and preparing for future careers.
WORKSHOP PEMANFAATAN SOSIAL MEDIA SEBAGAI ALAT DIGITAL MARKETING UMKM Permatasari, Sheila Silvia; Rahmadan, Yanuar; Pravitasari, Endyastuti; Simamora, Virgo
Jurnal Pemberdayaan Nusantara Vol 3, No 2 (2023): Jurnal Pemberdayaan Nusantara
Publisher : Universitas 17 Agustus 1945 Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52447/jpn.v3i2.7337

Abstract

Kegiatan pengabdian kepada masyarakat yang diadakan di wilayah RW 10 Kelurahan Kalibaru, Kecamatan Cilincing, Jakarta Utara memiliki tujuan utama untuk meningkatkan pemahaman para pelaku UMKM dalam memanfaatan digital marketing. Metode yang digunakan dalam kegiatan ini adalah loka karya (workshop) yang dibagi ke dalam empat sesi. Dengan waktu yang diberikan 30 menit di setiap masing-masing sesi, para pelaku UMKM berkesempatan untuk mendengarkan pemaparan dengan materi yang berbeda-beda di setiap sesinya. Pemaparan tersebut diberikan oleh dosen-dosen dari Universitas 17 Agustus 1945 Jakarta. Kegiatan yang dilaksanakan sebagai bentuk pengabdian kepada masyarakat ini ditujukan kepada para pelaku UMKM yang dituntut harus terus bertahan dan bersaing ditengah gempuran transformasi digital. Terdapat beberapa temuan yang didapatkan dari hasil loka karya ini, salah satunya yaitu belum maksimalnya penggunaan media sosial untuk berbisnis atau menfasilitasi usaha mereka. Alih-alih digunakan untuk penunjang usaha mereka, media social tersebut masih cenderung digunakan untuk hal-hal yang bersifat pribadi. Dengan demikian, adanya pemaparan mengenai materi terkait digital marketing khususnya pemanfaatan media social sebagai alat pemasaran digital dapat membuat para pelaku UMKM untuk memaksimalkan pengguna media sosial sebagai alat pemasaran produk mereka sehingga mereka akan tetap bertahan dan bersaing di era disrupsi digital.
Perspektif Generasi Z terhadap Pemanfaatan E-Commerce, Sosial Media, Influencer dan Testimoni Ariani, Jihan; Simamora, Virgo; Pravitasari, Endyastuti
Ekonomis: Journal of Economics and Business Vol 9, No 1 (2025): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i1.2047

Abstract

This study aims to determine the influence of e-commerce, social media, influencers and testimonials in increasing the interest in buying Skincare products by Generation Z. The population of this study was all Generation Z who live in the Jakarta area, have purchased skincare products through online media at least 3 times. To obtain a representative sample, the study used a purposive sampling technique. Generation Z who met the requirements and participated as research respondents were 220 participants. The results of this study revealed that the role of e-commerce and influencers was proven to have a positive effect on increasing Generation Z's interest in buying skincare products online. Conversely, the role of social media and testimonials was not proven to have a positive effect on Generation Z's interest in buying skincare products online in the Jakarta area.
Studi Fenomenologi UKM Kerajinan Tangan Berbasis Limbah Kayu pada D&D Craft (Purbalingga) dan Jk Watch (Yogyakarta) Simamora, Virgo; Mulyani, Shindi Sri; Pravitasari, Endyastuti
Ekonomis: Journal of Economics and Business Vol 9, No 1 (2025): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i1.2041

Abstract

This study is a phenomenological study that focuses on wood waste-based innovation carried out by handicraft SMEs in Purbalingga and Yogyakarta. The data collection technique used is purposive sampling technique with the criteria being SMEs that have exported products and received assistance from government agencies. The results of this study indicate that innovation capability is an important capability possessed by handicraft SMEs that determines the sustainability of their business in the wood waste-based handicraft industry. To improve innovation capability, SMEs need to be given continuous training.
E-WOM, Kepercayaan Konsumen, dan Minat Konsumen dalam Membeli Produk Fashion di E-Commerce Simamora, Virgo
STREAMING Vol. 2 No. 2 (2023): STREAMING Business Journal
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/streaming.v2i2.3276

Abstract

The growing number of online purchases each year shows how appealing the e-commerce sector is today. This study focuses on how consumer trust serves as a mediator between e-WOM and consumer interest. In this research, one hundred millennials are involved as respondents. The study samples consisted of women, millennials, living in DKI Jakarta who actively engaged in e-commerce. The results of this study found that consumer interest in engaging in e-commerce transactions is influenced by electronic word-of-mouth (E-WOM). Similarly, customer trust affects consumers' purchasing intentions to buy fashion products in e-commerce. Lastly, this study demonstrates the function of consumer trust as a mediating variable in the relationship between e-WOM and millennial enthusiasm for buying fashion products through e-commerce. Keywords : e-WOM, trust, purchasing intentions.