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All Journal Jurnal Akuntansi Pendas : Jurnah Ilmiah Pendidikan Dasar Social, Humanities, and Educational Studies (SHEs): Conference Series Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Jurnal Ilmiah Teknik Informatika dan Komunikasi Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Netnografi Komunikasi Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Prosiding Seminar Nasional Unimus Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Eka Susilawati
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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PENGARUH RASIO LIKUIDITAS, RASIO SOLVABILITAS, DAN RASIO PROFITABILITAS TERHADAP EARNING PER SHARE ( Study Kasus Pada Perusahaan Manufaktur Yang Terdaftar Di Bursa Efek Indonesia Periode 2008-2011) Eka Susilawati
Jurnal Akuntansi Vol 2 No 1 (2014): JURNAL AKUNTANSI VOL. 2 NO. 1 JUNI 2014
Publisher : Program Studi Akuntansi Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (152.18 KB)

Abstract

The purpose of this research was to determine whether Liquidity Ratios (Current Ratio), Solvency Ratio (Debt to Equity Ratio), and Profitability ratios (Return on Equity and Net Profit Margin) have an influence on Earning Per Share.The type of data in this study are secondary data, the sampling method is used purposive sampling and methods polled. The company used a sample of 26 of 136 companies listed on the Indonesia Stock Exchange during the period 2008-2011. This research is quantitative, and statistical testing using multiple linear regression test.The results of this study indicate that simultaneous four independent variables significantly influence the Earning Per Share. Partially shown that Current Ratio, Debt to Equity Ratio and Net Profit Margin has a positive and significant effect on Earning Per Share. While Return On Equity has a positive effect but not significant to Earning Per Share. Keywords: Current Ratio, Debt to Equity Ratio, Return On Equity, Net Profit Margin, Earning Per Share.
Project Based Learning (PjBL) Learning Model during The Covid-19 Pandemic Eka Susilawati
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 4 (2021): Social, Humanities, and Educational Studies (SHEs): Conference Series (Special Issue 1
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (542.454 KB) | DOI: 10.20961/shes.v4i5.66207

Abstract

Pada masa pandemi Covid-19 seperti sekarang ini, pembelajaran yang sebelumnya tatap muka, dialihkan menjadi pembelajaran secara online. Salah satu model pembelajaran yang tepat dan dapat dikembangkan pada masa pandemi Covid-19 sekarang ini adalah model pembelajaran Project Based Learning (PjBL). Model pembelajaran Project Based Learning (PjBL) adalah model pembelajaran berbasis proyek yang dirancang agar dapat meningkatkan kreativitas, minat, dan motivasi peserta didik dalam pembelajaran. Langkah-langkah model PjBL antara lain penentuan pertanyaan mendasar, penyusunan rancangan proyek, penyusunan jadwal kegiatan, memonitor jalannya proyek, penilaian terhadap proyek yang dilakukan dan evaluasi. Secara garis besar kelebihan model pembelajaran PjBL adalah meningkatkan motivasi peserta didik, kemampuan untuk memecahkan masalah, keterampilan dalam mengelola sumber belajar, kolaborasi, mengembangkan dan mempraktikkan keterampilan kominukasi. Adapun kekurangannya adalah memerlukan banyak waktu untuk menyelesaikan masalah, membutuhkan biaya yang cukup, dan guru yang terampil dan mau belajar
Peningkatan Kemandirian Ibu dalam Pencegahan Stunting melalui Program Dapur Posyandu di Desa Sukarara, Jonggat, Lombok Tengah Lalu Sulaiman; Sulwiyatul Kamariyah Sani; Eva Irawati; Eka Susilawati
Prosiding Seminar Nasional Unimus Vol 5 (2022): Inovasi Riset dan Pengabdian Masyarakat Guna Menunjang Pencapaian Sustainable Developm
Publisher : Universitas Muhammadiyah Semarang

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Abstract

Tingginya kasus stunting di Lombok Tengah khususnya kecamatan Jonggat tidak lepas darikurangnya pengetahuan masyarakat terkait stunting. Salah satu penyebabnya adalah tingginyaangka pernikahan pada usia anak di Lombok Tengah sehingga menimbulkan tingginya angka putussekolah baik pada tingkat SLTP maupun SLTA. Hal ini tentu saja berakibat pada rendahnya tingkatpendidikan dan pengetahuan ibu tentang gizi dan kesehatan anak. Akibatnya kasus stunting diwilayah Kecamatan Jonggat khususnya Desa Sukarara masih tergolong tinggi. Posyandu sebagaisalah satu wahana pelayanan terpadu tetap memberikan pelayanan kesehatan dasar bagimasyarakat antara lain memberikan penyuluhan terkait gizi. Namun hal ini harus dibarengi denganupaya pemberdayaan terutama para ibu sasaran posyandu dibidang makanan dan gizi. Selain ituperlu adanya kegiatan praktek atau demo memasak guna meningkatkan keterampilan dankemandirian ibu dalam memberikan asupan makanan yang bergizi bagi balitanya. Oleh karena itu,penulis melalui kegiatan pengabdian ini mencoba melakukan pemberdayaan dan praktek melaluiprogram yang disebut “Dapur Posyandu”. Tujuannya adalah untuk meningkatkan pengetahuan,keterampilan serta kemandirian ibu dalam hal pengolahan makanan yang bergizi dan sehat sebagaiupaya pencegahan stunting di Desa Sukarara, Jonggat, Lombok Tengah. Metode pelaksanaannyameliputi: 1) pemilihan Posyandu dan Kader Posyandu yang akan mengikuti kegiatan pemberdayaandan 2) kegiatan pemberdayaan berupa penyuluhan oleh narasumber-narasumber ahli di bidangnyadan kegiatan demo/praktek pengolahan makanan yang bergizi dan sehat. Hasil dari kegiatan DapurPosyandu ini adalah tingkat pengetahuan peserta sebelum dan sesudah kegiatan pemberdayaanmengalami peningkatan rata-rata sebesar 53,11%. Selain itu terjadi perubahan perilaku(keterampilan sasaran) dalam penyediaan makanan bergizi bagi keluarga dimana peserta telahmengaplikasikan hasil pelatihan yang diperoleh dengan membuat makanan sehat dan bergizi denganbahan makanan lokal. Kata Kunci : dapur posyandu, kemandirian ibu, stunting, gizi, makanan sehat
Meningkatkan Kapasitas Perangkat Desa dengan Memberikan Pelatihan Public Speaking di Margaluyu, Kota Serang Eka Susilawati; Noerma Kurnia Fajarwati; Sindy Pramudita; Ismi Latifah; Nadivah Nadivah
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 2 No. 3 (2024): Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v2i3.1007

Abstract

The ability to speak in public is an important competency required by village officials in carrying out leadership duties, communicating with the community, and delivering village development programs. This service program aims to increase the capacity of village officials in Margaluyu Village, Serang City, through public speaking skills training. This training is designed with a practical approach which includes communication theory, persuasion techniques, and simulations of speaking in front of an audience. Through this training, village officials are expected to be able to communicate more effectively, increase self-confidence, and strengthen community participation in various village activities. The evaluation results showed that after the training, participants experienced improvements in communication skills, message preparation, and how to interact with residents. It is hoped that this program can become a model for improving the quality of human resources in other villages.
Public Relations Sebagai Pilar Reputasi dan Kepercayaan Publik Siti Nurlaila; Eka Susilawati; Noerma Kurnia Fajarwati; April Laksana; Rizqi Fitrianti
Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Vol. 1 No. 3 (2025): Agustus : Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/dialogika.v1i3.489

Abstract

.Public Relations (PR) plays a central role in shaping and maintaining the reputation and public trust of an organization. Through a conceptual approach and literature review, this article explores how PR functions as a strategic pillar in organizational communication. PR is not only responsible for delivering information but also for building mutual trust between organizations and the public through open, honest, and continuous communication. A strong reputation and high public trust are the result of consistent and responsive communication strategies. In the digital era, where misinformation and rapid information flow pose significant challenges, the role of PR becomes increasingly vital. The findings of this article suggest that strengthening the role of PR as a pillar of reputation and public trust should be a top priority in modern organizational communication strategies.
Pengaruh Komunikasi Terapeutik terhadap Kepuasan Pasien dalam Pelayanan di Klinik Pelangi Bunda Medika Uswatun Hasanah; Noerma Kurnia Fajarwati; Meiby Zulfikar; Eka Susilawati; Arfian Suryasuciramdhan
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 4 No. 3 (2025): Jurnal Ilmu Sosial, Pendidikan Dan Humaniora (JISPENDIORA)
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v4i3.3207

Abstract

This study aims to determine the effect of therapeutic communication on patient satisfaction with services at the Pelangi Bunda Medika Clinic. The study employed a quantitative approach with a causal associative method, focusing on the relationship between health workers’ communication behavior and patient responses to the quality of care received. Data were collected through questionnaires distributed to 100 outpatients who had received services within the last three months, ensuring that the sample reflected recent patient experiences. The analysis techniques included validity and reliability tests to confirm instrument accuracy, descriptive analysis to summarize patient perceptions, normality testing, simple linear regression to examine causal influence, and hypothesis testing for statistical confirmation. The results revealed that therapeutic communication was categorized as very high (89.63%), characterized by clarity of information, empathy, and active listening by health personnel. Meanwhile, patient satisfaction was categorized as high (88.63%), reflecting positive evaluations of service quality, staff attitude, and comfort during treatment. The regression test showed a significant and positive effect, with a t-value of 10.608 > t-table 1.984 and a significance value of 0.000. The coefficient of determination (R²) was 0.534, indicating that therapeutic communication accounted for 53.4% of patient satisfaction, while the remainder was influenced by other factors such as facilities and waiting time. These findings support the S-O-R theory, where therapeutic communication (stimulus) is processed by the patient (organism) to generate satisfaction (response). The study emphasizes the crucial role of empathetic and professional communication in enhancing the quality of primary health services.
Strategi Komunikasi dalam Penanganan Keluhan Pelanggan pada Industri Keramik: Studi Kasus di PT Primarindo Argatile Nofalia Juliana Sari; Eka Susilawati; Fithrotul Kamilah; Noerma Kurnia Fajarwati; Arfian Suryasuciramdhan
Jurnal Ilmiah Teknik Informatika dan Komunikasi Vol. 5 No. 3 (2025): November: Jurnal Ilmiah Teknik Informatika dan Komunikasi 
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juitik.v5i3.1591

Abstract

Handling customer complaints is a crucial aspect of maintaining loyalty, especially in manufacturing industries such as ceramics. PT Primarindo Argatile faces various complaints from agents, particularly regarding product defects and delivery issues. This study aims to examine the communication strategies implemented by the company in addressing complaints and to identify the challenges encountered in the process. The research uses a qualitative method with a case study approach, collecting data through in-depth interviews and documentation of customer complaints over the past six months. The results show that the company’s communication strategy has been systematically designed, emphasizing openness, empathy, and professionalism. The company implements a standard operating procedure (SOP) for handling complaints, utilizes multiple communication channels (telephone, WhatsApp, email, and social media), and conducts regular evaluations to improve services. Within the CRM framework, this communication strategy includes the role of marketing staff in building relationships (people), the application of SOPs and follow-up procedures (process), and the use of digital technology (technology). Nevertheless, several obstacles remain, including differences in understanding due to technical terminology, emotional challenges when customers are upset, time constraints caused by internal procedures, customer dissatisfaction despite provided solutions, and inconsistent responses among staff.
STRATEGI KOMUNIKASI BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) KESEHATAN DALAM MENSOSIALISASIKAN PROGRAM JAMINAN KESEHATAN NASIONAL (JKN) ( Studi Kasus Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan Cabang Serang ) Dian Utami Amalia; Eka Susilawati; April Laksana; Meiby Zulfikar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 3 September 2025 In Order
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.33208

Abstract

Penelitian ini membahas strategi komunikasiBPJS Kesehatan Cabang Serang dalammensosialisasikan Program Jaminan Kesehatan Nasional (JKN) dengan pendekatan Teori Integrasi Informasi. Fokusnya pada empat elemen strategi: penetapan komunikator, penentuan target audiens, penyusunan pesan, dan pemilihan media, sertatantangan yang dihadapi. Hasil menunjukkan bahwa keberhasilansosialisasi sangat dipengaruhi oleh kualitaskomunikator—termasuk kompetensi, kredibilitas, dan kemampuan komunikasi publik. Penyampaian pesandisesuaikan dengan karakteristik audiens agar lebihmudah dipahami. BPJS memanfaatkan media digital dan konvensional untuk menjangkau masyarakatsecara luas. Tantangan utama meliputi rendahnyaminat baca dan kesadaran masyarakat akanpentingnya jaminan kesehatan. Untuk itu, BPJS mengadopsi pendekatan digital yang ringan dan informatif. Penelitian ini menggunakan metode kualitatifmelalui wawancara, observasi, dan studi dokumentasi, serta dianalisis berdasarkan prinsip Teori Integrasi Informasi dalam membentuk sikap dan keputusanpublik terhadap informasi yang diterima.
PERAN KOMUNIKASI ORGANISASI DALAM MENINGKATKAN KOMITMEN ANGGOTA PADUAN SUARA MAHASISWA KABINET CHITRASWAA RASIKA UNIVERSITAS BINA BANGSA Fiwasifi Isyiya; Eka Susilawati; Fithrotul Kamilah; Rizqi Fitrianti; Meiby Zulfikar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 03 September 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.33392

Abstract

The commitment of student organization members is influenced by the communication patterns they employ. The Chitraswara Rasika Cabinet Student Choir of Bina Bangsa University faces challenges in maintaining the active participation of its members. This research used descriptive qualitative methods with Herbert Blumer's symbolic interactionism theory. The results indicate that two-way communication, emotional involvement, and organizational symbols strengthen affective and normative commitment. The main obstacles are sudden information and minimal feedback. It is recommended that organizations establish more transparent and participatory communication to maintain member commitment.
Strategi Komunikasi dalam Peningkatan Citra Positif Melalui Program Corporate Social Responsibility (CSR) pada KSPPS Abdi Kerta Raharja Suminah Suminah; Eka Susilawati; Fithrotul Kamilah; April Laksana; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6758

Abstract

This study analyzes the communication methods used by the Sharia Savings and Loan and Financing Cooperative (KSPPS) Abdi Kerta Raharja to increase a positive image through the Corporate Social Responsibility (CSR) program in the ZISWAF division. The primary focus is on how effectively the CSR program’s messages are delivered and how they contribute to building trust and fostering good relationships with the community. A qualitative research method with a descriptive approach was employed, involving data collection through in-depth interviews, observations, and literature studies. The findings indicate that KSPPS Abdi Kerta Raharja has successfully implemented various CSR initiatives designed to empower the community and enhance welfare, which, in turn, has contributed to a positive image of the cooperative in the eyes of the public. Furthermore, the study examines how the community perceives and responds to these programs, how information is disseminated through media, and the impact on member loyalty. This research highlights the significance of communication in ensuring the effectiveness of CSR efforts and the strengthening of community ties. The results are expected to provide insights for KSPPS managers to develop improved and sustainable communication strategies that will help foster a positive image and further the success of CSR programs in the future.
Co-Authors Achmad Nashrudin April Laksana Arfian Suryasuciramadhan Arfian Suryasuciramdhan Dian Utami Amalia Eva Irawati Fajarwati, Noerma Kurnia Fithrotul Kalimah Fithrotul Kamilah Fitrianti, Rizqi Fiwasifi Isyiya Ismi Latifah Kartika Kartika Lalu Sulaiman Mauidunnajah, Hana Meiby Zulfikar Mishelia Kartika Puspitasari Nadivah Nadivah Nofalia Juliana Sari Nuril Anwar Sutisna PUTRI HANDAYANI Resa Rahmawati rica anggraini Rizki Fitrianti Sindy Pramudita Siti Nurlaila Sulwiyatul K Sani Suminah Suminah USWATUN HASANAH