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Achadi Budi Santosa
Universitas Ahmad Dahlan, Indonesia
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Journal : JISIP: Jurnal Ilmu Sosial dan Pendidikan

 1 
Quality-Based Educational Personnel Management in Improving Educational Services at Muhammadiyah 7 Elementary School, Bandung City Maeswaty, Agnes Devita; Hasanah, Enung; Santosa, Achadi Budi
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 9, No 4 (2025): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (November)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v9i4.9318

Abstract

Educational staff management is a crucial factor in supporting the achievement of quality educational services in schools. SD Muhammadiyah 7 Kota Bandung, as a private educational institution, strives to implement quality-based management to enhance the performance of its educational staff and the services provided to students. This study aims to analyze and describe Quality-Based Educational Staff Management in Improving Educational Services at SD Muhammadiyah 7 Kota Bandung. This research employs a qualitative method, conducted at SD Muhammadiyah 7 Kota Bandung. Data collection techniques include interviews, observation, and documentation. In-depth interviews were conducted with the vice principal for human resources, the vice principal for public relations, educational staff members, and the school committee. Data analysis was supported by the use of Atlas.ti 9 software to reveal theoretical frameworks and field findings. The research results show that quality-based management of educational staff has been implemented through five main aspects: (1) systematic planning of educational staff needs through competency and qualification mapping; (2) competency development and improvement through training, performance evaluation, and active involvement in school programs; (3) efficient and responsive educational services supported by an integrated information and service system (OSS); (4) periodic evaluation and quality assurance used as a basis for policy making; and (5) communicative and collaborative leadership between schools, teachers, and educational staff. With the optimization of training programs, strengthening of data-based evaluation systems, and developing cross-work unit collaboration, it is hoped that the quality of educational services will be maintained and improved sustainably.
Co-Authors Akhmad Farizal Alfiatun Fitriani Ulfah Andriyani Andriyani Apri Retnaningsih Apri Winge Adindo Ari Wibowo Bahi, Calits Mumbahij Bambang Sudarsono Bela, Dinda Velita Burhanudin Burhanudin Dedy Setyawan Dhiya'elhaq, Muhammad Ghossan Nazhif Dwi Haikal Mubarroq dwi hartanto Dwi Rohmadi Dwi Sulisworo Eko Poerwanto Enung Hasanah Farizal, Akhmad Fathurohman Fathurohman Fathurohman Fathurohman, Fathurohman Fitnathul Khikmah Fitri Nur Mahmudah Fitriyah, Idatul Fitriyah, Idatul Hasanah, Enung Hidayati, Dian HOTMAULINA SIHOTANG Ika Maryani Ilham Andika Putra Iriyani, Dania Rithma Danti Jannah, Mailatul Kristoforus Buku Kriswanto, Didi Kusyudiyanto, Nugroho Maeswaty, Agnes Devita Muhammad Abdul Rahman Muhammad Muliya Al-amien Muhammad Mulya Al-Amien Muhammad Zuhaery Narsi, Narsi Nasaruddin, Datuk Muhammad Nurkholis Nurkholis Nurkholis Nurkholis Pradana, Arga Prihanarko, Arvenda Pujiati Suyata Putra, Ilham Andika Rafiq Mubarak Rafiq Mubarak Rafiq, Abdul Rahmannisa Juita Usmar Roni Elistanto Sandy Syapriyuda Sanjun, Cindy Joe Saryadi, Wahyu Septiyani Septiyani, Septiyani Siti Partini Suardiman Sri Wahyuni Subaidi Subaidi Sukirman Sukirman Sukirman Sukirman Sukirman Sukirman Supriyanto*, Bambang Suyata SUYATNO Suyatno Suyatno Syapriyuda, Sandy Timur, Chika Nurcahyani Trianik Widyaningrum Utami, Widya Wening, Muslimah Hikmah Wening, Muslimah Hikmah Wiwin Wiwin, Wiwin Zuhaery, Muhammad