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All Journal Jurnal Pariwisata Pesona Media Wisata Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen) Jurnal Manajemen dan Kewirausahaan (JMDK) Journal of Management and Business Review Jurnal Studi Manajemen dan Bisnis Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Darmabakti Cendekia: Journal of Community Service and Engagements PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Majalah Ilmiah Warta Dharmawangsa Journal of Community Service Jurnal Indonesia Sosial Sains Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Jurnal Pariwisata Tourista Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Business Management Research RIDE Jurnal Pariwisata Tourista
Alvianna, Stella
Program Diploma Kepariwisataan Universitas Merdeka Malang
Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Public Health Social Sciences Transportation Other

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Pengaruh Kualitas Harga Layanan dan Kepuasan terhadap Kesetiaan Usia Millenial Berkunjung ke Tempat Wisata Alvianna, Stella; Hidayatullah, Syarif
JURNAL MEDIA WISATA: Wahana Informasi Pariwisata Vol 18, No 1 (2020): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v18i1.331

Abstract

This study focuses on analyzing the effects of product quality, price and quality of information on customers loyalty with customers satisfaction as a mediator variable toward the tourist destinations of Wendit Tourism Park. All tourism Diploma Program students aged 15-34 years were the population in this study which 75 respondents were taken as a sample. The results revealed the quality of the product had no effect directly the sattisfaction of the customerrs of Wendit tourism, while the price affected directly the satisfaction of the customers of Wendit tourism, the quality of service directly affected the satisfaction of the customers of Wendit tourism, the quality of the product dirrectly affected the loyalty of Wendit tourism customers, the price had no effect Wendit tourism customer loyalty directly, the quality of service had no effect the loyalty of Wendit tourism customers directly and product quality indirectly affected the loyalty of Wendit tourism customers through customer satisfaction.
DAMPAK ATRAKSI, AMENITAS DAN AKSESIBILITAS PANTAI PASIR PUTIH KABUPATEN MANOKWARI TERHADAP KEPUASAAN WISATAWAN BERKUNJUNG Saway, Winny Virginia; Alvianna, Stella; ., Estikowati; Lasarudin, Alwin; Hidayatullah, Syarif
PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Vol 6, No 1 (2021)
Publisher : Universitas Hindu Negeri I Gusti Bagus Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/pba.v6i1.1937

Abstract

Indonesia memiliki potensi daya tarik wisata alam yang beragam, menjadikan Indonesia sebagai salah satu negara dengan sektor pariwisata unggulan yang terkenal di dunia. Kabupaten Manokwari merupakan salah satu daerah di Indonesia yang memiliki beragam objek wisata alam yang indah, objek wisata unggulan di Manokwari ialah Pantai Pasir Putih. Tujuan dari penelitian ini ialah untuk mengetahui bagaimana keterkaitan antara Atraksi, Amenitas dan Aksesibilitas yang ditawarkan oleh objek wisata mempunyai dampak terhadap Kepuasan Wisatawan di Pantai Pasir Putih, Kabupaten Manokwari, Papua Barat. Penelitian ini berfokus pada kajian tentang pariwisata khususnya yang berhubungan dengan Atraksi, Amenitas, Aksesibilitas dan Kepuasan Wisatawan. Penelitian ini merupakan explanatory research,  Populasi dalam penelitian ini adalah semua orang  atau masyarakat yang pernah berkunjung ke Pantai Pasir Putih di Manokwari. Adapun sampel menggunakan jumlah sampel minimal adalah 5-10 kali dari jumlah item pernyataan yang terdapat dikuisioner. Adapun jumlah item pertanyaan pada penelitian ini sejumlah 12, sehingga ukuran maksimal sampel penelitian ini adalah 5 x 12 = 60. Proses pengumpulan data sampel melalui open kuisioner. Teknik analisis data menggunakan Analisis Regresi Linear Berganda dan Pengujian Hipotesis. Hasil penelitian ini menunjukan Atraksi, Amenitas dan Aksesibilitas berpengaruh secara positif dan signifikan terhadap Kepuasan Wisatawan baik secara parsial maupun simultan, dimana Amenitas merupakan variabel paling berpengaruh terhadap Kepuasan Wisatawan Pantai Pasir Putih.
Analisis Pengaruh Attraction, Accessibility, Amenity, Ancillary terhadap Minat Berkunjung Wisatawan melalui Loyalitas Wisatawan sebagai Variabel Mediasi Ningtiyas, Elinda Anandar; Alvianna, Stella
JURNAL MEDIA WISATA: Wahana Informasi Pariwisata Vol 19, No 1 (2021): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v19i1.379

Abstract

Indonesia has many tourist destinations that have great potential, one of which is artificial tourism. One of the tourist destinations visited by many tourists in East Java, namely Malang, which is better known in all circles. This study describes the influence of tourism components consisting of Attraction, Accessibility, Amenities, Ancillary on Tourist Visiting Interest San Terra De Laponte Malang Regency through Tourist Loyalty as a mediating variable. This population is tourists who have visited the San Terra De Laponte destination with a sample of 65 respondents. Data analysis used multiple linear regression and hypothesis testing. From the analysis and discussion, it is found that Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Tourist Loyalty. Furthermore, Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Visiting Interest. This shows that what tourists get and what tourists feel have a positive impact so that they attract tourists to revisit San Terra De Laponte, Pujon, Malang Regency
PERAN BIRO PERJALANAN WISATA SUNRISE HOLIDAY TOUR & TRAVEL DALAM MENINGKATKAN MINAT WISATA KE GUNUNG BROMO Alvianna, Stella
Jurnal Pariwisata Pesona Vol 2, No 2 (2017): Edisi Desember 2017
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (474.573 KB) | DOI: 10.26905/jpp.v2i2.1450

Abstract

Indonesian tourism contributes substantial foreign exchange to the state. Business actors in the field of tourism industry include travel agency, hotel, tourist transportation, restaurants and souvenir center. Travel agency helps the development of the tourism industry by arranging travel activities for tourists who want to travel with travel purposes. One of them is destinations in East Java that must be visited by foreign tourists namely Mount Bromo and Ijen Crater. The ways of promotion of a travel agency also contribute to the existence of the tourist bureau itself. More and more media campaigns conducted so many more destinations are known to many people in the country and abroad.
ANALISIS PENGARUH HARGA, PRODUK, DAN KUALITAS LAYANAN TERHADAP KEPUASAN WISATAWAN DI TAMAN WISATA AIR WENDIT KABUPATEN MALANG Stella Alvianna
Jurnal Pariwisata Pesona Vol 2, No 1 (2017): Edisi Juni 2017
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (486.293 KB) | DOI: 10.26905/jpp.v2i1.1263

Abstract

The purpose of research is to describe the price, product, and service quality to tourist satisfaction, to analyze the effect of pricing, product, and service quality, and to analyze between the price of the product, and the quality of service which the dominant influence on tourist satisfaction. The method used in this research is descriptive quantitative research methods survey technique which aims to clarify leverage causal relationship between variables through hypothesis testing verification. The data analysis in research used multiple linear regression followed by hypothesis testing. The results showed that the price, product, and quality of service simultaneously significant effect on satisfaction tourist in Taman Wisata Air Wendit Kabupaten Malang, this suggests that the price is comparable to rides that enjoyed by tourists, products that meet the desires and needs of tourists, and services presented optimally, then the tourists becomes obtaining an enjoyable experience so that tourists are interested to come and visit again. Price dominant influence on tourist satisfaction, the results showed that the price of the dominant influence, not a product. This is because the tourist assumes that the expenditure during a trip to Taman Wisata Air Wendit are in accordance with the benefits gained traveled by tourists
PERAN MEDIASI BRAND IMAGES PADA HUBUNGAN ANTARA SOCIAL MEDIA MARKETING DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA WISATAWAN YANG BERBELANJA DI KRISNA TOKO OLEH-OLEH KHAS BALI) Syarif Hidayatullah; Surya Wahyuning Tiyas; Stella Alvianna; Anisa Zuhria Sugeha; Ike Kusdyah Rachmawati
Jurnal Pariwisata Pesona Vol 6, No 2 (2021): Edisi Desember 2021
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v6i2.6658

Abstract

 Online promotion is currently an alternative solution in marketing the products produced because, at this time, all community activities are carried out online in online media such as social media, television, or digital catalogs that display all products offered attractively and interactively people to see and observe them. The variables in this study are Social Media Marketing, product quality, brand images, and purchasing decisions. The population in this study is people who are or have visited the Krisna Bali Souvenir Shop with a total sample of 160 people. The results of this study are Social Media Marketing does not affect brand images, product quality affects brand images, brand images affect purchasing decisions, Social Media Marketing affects purchasing decisions through brand images, and product quality does not affect purchasing decisions through brand images.
Analisis Pengaruh Attraction, Accessibility, Amenity, Ancillary terhadap Minat Berkunjung Wisatawan melalui Loyalitas Wisatawan sebagai Variabel Mediasi Elinda Anandar Ningtiyas; Stella Alvianna
Media Wisata Vol. 19 No. 1 (2021): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.452 KB) | DOI: 10.36276/mws.v19i1.69

Abstract

Indonesia has many tourist destinations that have great potential, one of which is artificial tourism. One of the tourist destinations visited by many tourists in East Java, namely Malang, is better known in all circles. This study describes the influence of tourism components consisting of Attraction, Accessibility, Amenities, Ancillary on Tourist Visiting Interest San Terra De Laponte Malang Regency through Tourist Loyalty as a mediating variable. This population is tourists who have visited the San Terra De Laponte destination with a sample of 65 respondents. Data analysis used multiple linear regression and hypothesis testing. From the analysis and discussion, it is found that Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Tourist Loyalty. Furthermore, Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Visiting Interest. This shows that what tourists get and what tourists feel have a positive impact so that they attract tourists to revisit San Terra De Laponte, Pujon, Malang Regency
Pengaruh Kualitas Harga Layanan dan Kepuasan terhadap Kesetiaan Usia Millenial Berkunjung ke Tempat Wisata Stella Alvianna
Media Wisata Vol. 18 No. 1 (2020): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.365 KB) | DOI: 10.36276/mws.v18i1.78

Abstract

This study focuses on analyzing the effects of product quality, price and quality of information on customers loyalty with customers satisfaction as a mediator variable toward the tourist destinations of Wendit Tourism Park. All tourism Diploma Program students aged 15-34 years were the population in this study which 75 respondents were taken as a sample. The results revealed the quality of the product had no effect directly the satisfaction of the customers of Wendit tourism, while the price affected directly the satisfaction of the customers of Wendit tourism, the quality of service directly affected the satisfaction of the customers of Wendit tourism, the quality of the product directly affected the loyalty of Wendit tourism customers, the price had no effect Wendit tourism customer loyalty directly, the quality of service had no affect the loyalty of Wendit tourism customers directly and product quality indirectly affected the loyalty of Wendit tourism customers through customer satisfaction
Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Panderman Coffeee Shop di Masa Pandemi Covid-19 Stella Alvianna; Ika Husnita; Syarif Hidayatullah; Alwin Lasarudin; Estikowati Estikowati
Journal of Management and Business Review Vol 18, No 2 (2021): Special Issue Konferensi Nasional Riset Manajemen XI, 2021
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v18i2.286

Abstract

This study aims to analyze the effect of price and service quality of waiters on customer satisfaction. The research method used in this research is the quantitative method. The data collection instrument used was a questionnaire. The dependent variable in this study is the Customer Satisfaction variable and the independent variable is the Price and Service Quality at Panderman Coffeee Shop Hotel Aria Gajayana Malang. The result is that there is a partially positive and significant effect of price on customer satisfaction who is visiting the Panderman Coffee Shop Hotel Aria Gajayana Malang following the circumstances and the economy of the community during the Covid-19 pandemic. Partially Service Quality has a positive and significant effect on Customer Satisfaction who visits the Panderman Coffee Shop Hotel Aria Gajayana Malang during the Covid-19 pandemic. The quality of service provided by the Panderman Coffeee Shop gives its own impression for customers to come back to the Panderman Coffeee Shop. Based on the simultaneous test (F test) which was conducted to test whether the influence of independent (independent) variables simultaneously on the dependent variable (dependent) so that in this study Price and Service Quality simultaneously had a positive effect on Customer Satisfaction during the Covid-19 pandemic.. Based on the results of the regression test which states that the value of the Price variable regression coefficient is greater than the value of the Service Quality regression coefficient, it can be concluded that during the Covid-19 pandemic, Price has a dominant effect on Customer Satisfaction at Panderman Coffee Shop Hotel Aria Gajayana Malang.
Pengaruh Citra Destinasi Wisata Dan Kualitas Layanan Terhadap Kepuasan Pengunjung Di Pantai Tiga Warna Winda Septiandari; Syarif Hidayatullah; Stella Alvianna; Aprilia Rachmadian; Dewi Hermin Sutanto
Kompetensi (Competence : Journal of Management Studies) Vol 15, No 2 (2021): Oktober
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/kompetensi.v15i2.12512

Abstract

Co-Authors Abdul Waris Alwin Lasarudin Amadea Permana Sanusi Anggraini, Dhita Paramita ANISA ZUHRIA SUGEHA Aprilia Rachmadian Aristanto, Eko Astuti, Widji Ayu Fitriatul Ulya Christina Sri Ratnaningsih Criswandari, Nurhumairo Choirulia Degor, Engelbertus Dewi Hermin Sutanto Diah Widiawati Diana, Ulfa Estikowati Estikowati . Estikowati, Estikowati Fahmi Izzulhaq Firdausi, Hilda Sabila Franciscus Xaverius Wibiksana Gaga Fasarinda Haidar Fari Aditya Hary Hermawan Hastin Lailatul Qodriyah Ika Husnita Ike Kusdyah Rachmawati Iklima Aminatuz Zuhriah Irany Windhyastiti Irwan Yulianto Izzulhaq, Fahmi Khouruh, Umu Lasarudin, Alwin Luisa Stefani, Agnes M. Chothibul Umam A Monivca, Olivia Arina Muhammad Nurdin Pandu Dinata, Krishna Patalo, Ryan Gerry Puspawigati, Ani Ramu Yulia Pandarangga Ratnaningsih, Christina Sri Rizky, Rio RR. Ella Evrita Hestiandari sani, fitria earlike anwar Saway, Winny Virginia Sepira, Assy Setiawan, Friska Aldi Setioko, Danang Singgih Adi Pratama Surya Wahyuning Tiyas Syarif Hidayatullah Syarif Hidayatullah Umu Khouroh Whindyastiti, Irany Wibiksana, Franciscus Xaverius Widiawati, Diah Widji Astuti Wijayanti Kusumawardhani Winda Septiandari Winny Virginia Saway Winny Virginia Saway Zuhriah, Iklima Aminatuz