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Pengaruh Kualitas Harga Layanan dan Kepuasan terhadap Kesetiaan Usia Millenial Berkunjung ke Tempat Wisata Alvianna, Stella; Hidayatullah, Syarif
JURNAL MEDIA WISATA: Wahana Informasi Pariwisata Vol 18, No 1 (2020): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v18i1.331

Abstract

This study focuses on analyzing the effects of product quality, price and quality of information on customers loyalty with customers satisfaction as a mediator variable toward the tourist destinations of Wendit Tourism Park. All tourism Diploma Program students aged 15-34 years were the population in this study which 75 respondents were taken as a sample. The results revealed the quality of the product had no effect directly the sattisfaction of the customerrs of Wendit tourism, while the price affected directly the satisfaction of the customers of Wendit tourism, the quality of service directly affected the satisfaction of the customers of Wendit tourism, the quality of the product dirrectly affected the loyalty of Wendit tourism customers, the price had no effect Wendit tourism customer loyalty directly, the quality of service had no effect the loyalty of Wendit tourism customers directly and product quality indirectly affected the loyalty of Wendit tourism customers through customer satisfaction.
PERANCANGAN DASHBOARD PERENCANAAN PEMBANGUNAN IRIGASI DAERAH MENDUKUNG KETAHANAN PANGAN Aristanto, Eko; Hidayatullah, Syarif; Dinata, Chandra; Prabowo, Kuncoro Adi
Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Vol 4 No 1 (2020): Jurnal Pengabdian Kepada Masyarakat Membangun Negeri
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/pkm.v4i1.570

Abstract

Keberhasilan kebijakan ketahanan pangan perlu didukung ketersediaan air yang ditata dalam sistem irigasi yang baik. Perencanaan pembangunan irigasi di daerah dengan 66.391 daerah irigasi dengan dengan luasan 9.146.027 ha perlu penataan dalam data yang tersistematis.  Dashboard perencanaan pembangunan irigasi daerah menjadi media integrasi berbagai perencanaan pembangunan sumber daya air yang dilauan oleh kabupaten/kota. Perancangan mengunakan model pengembangan sistem dengan pendekatan terstruktur yaitu linier sequential model atau waterfall model. Metode pelaksanaan kegiatan yang  dilaksanakan untuk mencapai keberhasilan tujuan kegiatan ini melalui  pemetaan indikator dan elemen data, survei lapangan, perancangan dashboard, focus group discussion. Lokasi pelaksanaan diskusi dan ujicoba database perencanaan pembangunan irigasi di laksanakan di 8 (delapan) kabupaten meliputi Kerawang, Subang, Indramayu, Cirebon, Purworejo, Banjarnegara, Purbalingga dan Jember.  Keluaran yang dihasilkan kegiatan ini adalah dashboard perencanaan pembangunan irigasi  daerah.  Hasil evaluasi dan ujicoba menunjukan pengelolaan Dashboard Perencanaan Pembangunan Irigasi di Daerah telah berfungsi dengan baik. Keywords: dashboard, irigasi, ketahanan pangan
Analisis Pengaruh Attraction, Accessibility, Amenity, Ancillary terhadap Minat Berkunjung Wisatawan melalui Loyalitas Wisatawan sebagai Variabel Mediasi Ningtiyas, Elinda Anandar; Alvianna, Stella
JURNAL MEDIA WISATA: Wahana Informasi Pariwisata Vol 19, No 1 (2021): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v19i1.379

Abstract

Indonesia has many tourist destinations that have great potential, one of which is artificial tourism. One of the tourist destinations visited by many tourists in East Java, namely Malang, which is better known in all circles. This study describes the influence of tourism components consisting of Attraction, Accessibility, Amenities, Ancillary on Tourist Visiting Interest San Terra De Laponte Malang Regency through Tourist Loyalty as a mediating variable. This population is tourists who have visited the San Terra De Laponte destination with a sample of 65 respondents. Data analysis used multiple linear regression and hypothesis testing. From the analysis and discussion, it is found that Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Tourist Loyalty. Furthermore, Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Visiting Interest. This shows that what tourists get and what tourists feel have a positive impact so that they attract tourists to revisit San Terra De Laponte, Pujon, Malang Regency
Citra Destinasi : Pengaruhnya terhadap Kepuasan dan Loyalitas Wisatawan yang Berkunjung ke Gunung Bromo Irany Windhyastiti; Hidayatullah, Syarif; Windhyastiti, Irany; Patalo, Ryan Gerry; Rachmawati, Ike Kusdyah
Jurnal Manajemen dan Kewirausahaan Vol 8, No 1 (2020): June 2020
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v8i1.4246

Abstract

The purpose of this study is to determine the effect of destination images consisting of cognitive images, unique images and affective images on loyalty through visitor satisfaction at Mount Bromo natural tourism destinations. This type of research is explanatory research and data collection techniques through questionnaires. The sampling technique uses the purposive sampling technique with the characteristics of people who have been to Mount Bromo. The sample in this study amounted to 110 respondents. The analysis technique uses hypothesis testing and the two model multiple regression test. Results of research show that cognitive imagery, unique imagery and affective imagery have a significant effect on visitor satisfaction, furthermore cognitive imagery and affective imagery have a significant effect on visitor loyalty while unique images have no significant effect on visitor loyalty. If seen from the indirect effect, the results of cognitive image and unique image have a significant effect on loyalty through visitor satisfaction, while affective image does not affect loyalty through visitor satisfaction.https://doi.org/10.26905/jmdk.v8i1.4246 
Implementasi Model Kesuksesan Sistem Informasi DeLone And McLean Terhadap Sistem Pembelajaran Berbasis Aplikasi Zoom Di Saat Pandemi Covid-19 Irany Windhyastiti; Syarif Hidayatullah; Umu Khouroh; Irany Windhyastiti; Ryan Gerry Patalo; Abdul Waris
Jurnal Teknologi dan Manajemen Informatika Vol 6, No 1 (2020): Juni 2020
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v6i1.4165

Abstract

Investasi dalam sistem informasi saat ini memiliki dampak yang signifikan terhadap aspek yang multidimensional dalam artian mencakup berbagai aspek dalam kehidupan berbisnis seperti perbankan, pendidikan, kepariwisataan dan lainnya karena sistem informasi memainkan peran penting dalam memberikan pelayanan yang lebih baik dan keunggulan kompetitif. Tidak terlepas pada dunia pendidikan dimasa saat ini kondisi dunia dan Indonesia mengalami pendemi COVID-19 sehingga himbauan pemerintah yang menyatakan bekerja dari rumah (work from home), social distancing serta penyesuaian sistem kerja bukan berarti pelayan public dan pembelajaran dihentikan, namun semua aktivitas dilakukan dengan bantuan teknologi informasi atau secara online. Salah satu media atau aplikasi yang biasa digunakan untuk sistem pembelajaran adalah aplikasi zoom. Peningkatan penggunaan aplikasi yang pesat menarik peneliti untuk melihat implementasi dari model yang diterapkan oleh DeLone dan McLean dimana model kesuksesan sistem dapat dilihat dari sisi kualitas sistem, kualitas informasi dan kualitas pelayanan serta kebutuhan dan kepuasan dari pengguna informasi. Penelitian ini merupakan explanatory research, lokasi penelitian ini dilakukan di kota Malang Jawa Timur. Populasi dalam penelitian ini adalah semua orang yang pernah menggunakan aplikasi zoom dalam beraktivitas terutama bidang pendidikan dengan jumlah sampel 180 responden. Pengumpulan data dengan penyebaran kuesioner, karena kondisi pandemic Covid-19 dengan pentingnya menerapkan Social Distancing maka penyebaran kuesioner dilakukan secara online. Teknik analisis data menggunakan Analisis Statistik Deskriptif, Analisis data menggunakan SEM dan Pengujian Hipotesis. Hasil dari penelitian ini system quality berpengaruh positif terhadap User Satisfaction, Information Quality berpengaruh positif terhadap User Satisfaction, Service Quality berpengaruh positif terhadap User Satisfaction dan User Satisfaction berpengaruh positif terhadap Net Benefit. DOI: https://doi.org/10.26905/jtmi.v6i1.4165
PERAN MEDIASI BRAND IMAGES PADA HUBUNGAN ANTARA SOCIAL MEDIA MARKETING DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA WISATAWAN YANG BERBELANJA DI KRISNA TOKO OLEH-OLEH KHAS BALI) Syarif Hidayatullah; Surya Wahyuning Tiyas; Stella Alvianna; Anisa Zuhria Sugeha; Ike Kusdyah Rachmawati
Jurnal Pariwisata Pesona Vol 6, No 2 (2021): Edisi Desember 2021
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v6i2.6658

Abstract

 Online promotion is currently an alternative solution in marketing the products produced because, at this time, all community activities are carried out online in online media such as social media, television, or digital catalogs that display all products offered attractively and interactively people to see and observe them. The variables in this study are Social Media Marketing, product quality, brand images, and purchasing decisions. The population in this study is people who are or have visited the Krisna Bali Souvenir Shop with a total sample of 160 people. The results of this study are Social Media Marketing does not affect brand images, product quality affects brand images, brand images affect purchasing decisions, Social Media Marketing affects purchasing decisions through brand images, and product quality does not affect purchasing decisions through brand images.
Analisis Pengaruh Attraction, Accessibility, Amenity, Ancillary terhadap Minat Berkunjung Wisatawan melalui Loyalitas Wisatawan sebagai Variabel Mediasi Elinda Anandar Ningtiyas; Stella Alvianna
Media Wisata Vol. 19 No. 1 (2021): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.452 KB) | DOI: 10.36276/mws.v19i1.69

Abstract

Indonesia has many tourist destinations that have great potential, one of which is artificial tourism. One of the tourist destinations visited by many tourists in East Java, namely Malang, is better known in all circles. This study describes the influence of tourism components consisting of Attraction, Accessibility, Amenities, Ancillary on Tourist Visiting Interest San Terra De Laponte Malang Regency through Tourist Loyalty as a mediating variable. This population is tourists who have visited the San Terra De Laponte destination with a sample of 65 respondents. Data analysis used multiple linear regression and hypothesis testing. From the analysis and discussion, it is found that Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Tourist Loyalty. Furthermore, Attraction, Accessibility, Amenities, Ancillary have a positive and significant effect on Visiting Interest. This shows that what tourists get and what tourists feel have a positive impact so that they attract tourists to revisit San Terra De Laponte, Pujon, Malang Regency
Peran Daya Tarik Desa Wisata dan Community Based Tourism dalam Membangun Citra Desa Wisata Irany Windhyastiti; Syarif Hidayatullah; Irany Windhyastiti; Abdul Waris
Jurnal Manajemen dan Kewirausahaan Vol 9, No 2 (2021): December 2021
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v9i2.7071

Abstract

This study aims to determine: 1) the influence of tourist village attraction to image of tourist village; 2) the influence of community based tourism  to image of tourist village; and 3) the influence of community based tourism  in strengthening   tourist village attraction to images of tourist village. This research was conducted in Batu City with a sample of 120 tourists. The results show: 1) the  tourist village attraction has a significant effect to images of  tourist village; 2) the influence of community based tourism has a significant effect  to images of tourist village; and 3) the community based tourism does not  strengthen the influence of tourist village attraction to images of  tourist village, but the direct influence of Community Based Tourism on the image of a tourist village is greater than the direct effect of the attractiveness of a tourist village on the image of a tourist village
Perilaku Generasi Milenial dalam Menggunakan Aplikasi Go-Food Syarif Hidayatullah; Abdul Waris; Riezky Chris Devianti
Jurnal Manajemen dan Kewirausahaan Vol 6, No 2 (2018): December 2018
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v6i2.2560

Abstract

In era of industry 4.0 revolution, the development of information technology makes the   lifestyle changes of modern generation (millennial generations born between 1980 to 2000). This aims of this study is to analyze how the behavior of millennial generations in using Go-food applications. The characteristics of the millennial generation in this study are:  1) user generated content (UGC); 2) take advantage of technology and information; 3) consumptive behavior; 4) tends lazy. The data analysis uses a descriptive analysis and  linear regression analysis. The results of data  analysis show that: 1) the millennial generation's  decision to use Go-food applications is influenced by behavior of  millennial generation; and 2) millennial generation's behavior which has a dominant influence in making decision to use Go-food appications  is consumptive behavior. https://doi.org/10.26905/jmdk.v6i2.2560    
Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Panderman Coffeee Shop di Masa Pandemi Covid-19 Stella Alvianna; Ika Husnita; Syarif Hidayatullah; Alwin Lasarudin; Estikowati Estikowati
Journal of Management and Business Review Vol 18, No 2 (2021): Special Issue Konferensi Nasional Riset Manajemen XI, 2021
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v18i2.286

Abstract

This study aims to analyze the effect of price and service quality of waiters on customer satisfaction. The research method used in this research is the quantitative method. The data collection instrument used was a questionnaire. The dependent variable in this study is the Customer Satisfaction variable and the independent variable is the Price and Service Quality at Panderman Coffeee Shop Hotel Aria Gajayana Malang. The result is that there is a partially positive and significant effect of price on customer satisfaction who is visiting the Panderman Coffee Shop Hotel Aria Gajayana Malang following the circumstances and the economy of the community during the Covid-19 pandemic. Partially Service Quality has a positive and significant effect on Customer Satisfaction who visits the Panderman Coffee Shop Hotel Aria Gajayana Malang during the Covid-19 pandemic. The quality of service provided by the Panderman Coffeee Shop gives its own impression for customers to come back to the Panderman Coffeee Shop. Based on the simultaneous test (F test) which was conducted to test whether the influence of independent (independent) variables simultaneously on the dependent variable (dependent) so that in this study Price and Service Quality simultaneously had a positive effect on Customer Satisfaction during the Covid-19 pandemic.. Based on the results of the regression test which states that the value of the Price variable regression coefficient is greater than the value of the Service Quality regression coefficient, it can be concluded that during the Covid-19 pandemic, Price has a dominant effect on Customer Satisfaction at Panderman Coffee Shop Hotel Aria Gajayana Malang.