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Understanding the Links between System Quality, Information Quality, Service Quality, and User Satisfaction in the Context of Online Learning Yulis Nuryanti; Dhaniel Hutagalung; Multi Nadeak; Siti Abadiyah; Dewiana Novitasari
International Journal of Social and Management Studies Vol. 2 No. 4 (2021): Agustus 2021
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (935.668 KB) | DOI: 10.5555/ijosmas.v2i4.51

Abstract

This study aims to determine and analyze the effect of system quality, information quality, service quality on user satisfaction of online learning systems at a private university in Tangerang. The number of research samples was 429 students. The sampling technique used is simple random sampling. The analytical method used is SEM with the help of SmartPLS 3.0 software. The results showed that system quality, information quality, and service quality had a significant effect on user satisfaction of e-learning systems. The better the perception of system quality, information quality, and service quality, the more user satisfaction will increase.
Managing Tacit Knowledge Sharing: From Charismatic Leadership to Psychological Safety Climate Dhaniel Hutagalung; Admiral Admiral; Yulis Nuryanti; Masduki Asbari; Dewiana Novitasari
Inovbiz: Jurnal Inovasi Bisnis Vol 9, No 1 (2021)
Publisher : Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/inovbiz.v9i1.1888

Abstract

This study aims to examine the effect of charismatic leadership on the psychological safety climate and tacit knowledge sharing. This study also investigates the central role of psychological safety climate as a mediating variable between charismatic leadership and tacit knowledge sharing. This study adopted a simple random sampling method with 61 samples of employees from five of MSME companies in Banten. With the help of SmartPLS 3.0 software, the results of this study indicate that charismatic leadership has a significant direct influence on the psychological safety climate and tacit knowledge sharing. Likewise, the psychological safety climate has a significant direct effect on tacit knowledge sharing. This study also found evidence that charismatic leadership has a significant indirect effect on tacit knowledge sharing through mediating the psychological safety climate. Thus, the psychological safety climate acts as a partial mediator in this research model.
Pengaruh Knowledge Management terhadap Kinerja Inovasi: Studi Kasus Perusahaan Manufaktur Indonesia Bonar Bangun Jeppri Napitupulu; Muhammad Johan; Gusti Nyoman Budiadnyana; Dhaniel Hutagalung; Multi Nadeak
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 4 No 1 (2021)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Meningkatkan kinerja inovasi perusahaan manufaktur adalah salah satu isu terkini di era Revolusi Industri 4.0 saat ini. Faktor kurangnya pengetahuan telah disebutkan sebagai salah satu faktor penghambat kinerja inovasi organisasi. Mengingat masalah ini, penelitian ini mencoba untuk menyelidiki praktik dan efek proses knowledge management (dengan dimensi knowledge acquisition, knowledge dissemination, dan knowledge application) terhadap kinerja inovasi di industry manufaktur. Pendekatan Partial Least Square (PLS) digunakan untuk menganalisis data yang diperoleh dari 170 karyawan manajerial dari salah satu perusahaan manufaktur di Tangerang Indonesia. Hasil yang diperoleh menunjukkan bahwa seluruh dimensi proses knowledge management (manajemen pengetahuan) berpengaruh positif dan signifikan terhadap kinerja inovasi. Akhirnya, berdasarkan temuan yang diperoleh, rekomendasi dan saran untuk penelitian selanjutnya telah diberikan dalam pembahasan lanjut penelitian ini.