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All Journal Jurnal Inovasi Publik (Jurnal Ilmu Administrasi) Jambura Economic Education Journal Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) International Journal of Public Administration Studies Asia Pacific Journal of Management and Education Provider Jurnal Ilmu Pemerintahan (PROJIP) Public Policy Journal MIMBAR : Jurnal Sosial dan Pembangunan Socius: Social Sciences Research Journal JianE (Jurnal Ilmu Administrasi Negara) Media Hukum Indonesia (MHI) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Education, Vocational and Social Science Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Ulil Albab Abdurrauf Science and Society Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Rusli Isa
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Peran Pemanfaatan Teknologi Informasi dan Kompetensi Digital Anggota Polresta Gorontalo Kota Dalam Respons Cepat Kasus Kriminalitas Al'amri, Saadia; Wantu, Sastro M; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 3 (2025): October 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17430429

Abstract

Tingkat kriminalitas yang fluktuatif di Gorontalo Kota menuntut penguatan sumber daya manusia (SDM) kepolisian sebagai garda terdepan dalam menjaga keamanan. Penelitian ini bertujuan menganalisis strategi penguatan SDM Polresta Gorontalo Kota dalam menekan angka kriminalitas, mengidentifikasi faktor pendukung dan penghambat, serta merumuskan langkah peningkatan kapasitas personel. Metode yang digunakan adalah pendekatan kualitatif deskriptif melalui wawancara, observasi, dan dokumentasi, dengan informan dari aparat kepolisian, tokoh masyarakat, dan pemangku kebijakan. Hasil menunjukkan bahwa penguatan SDM dilakukan melalui peningkatan kompetensi, penguatan etika dan integritas, serta pemanfaatan teknologi informasi. Keberhasilan strategi ini dipengaruhi oleh partisipasi masyarakat, dukungan anggaran, dan sinergi antarinstansi. Kendala utama meliputi keterbatasan fasilitas, tingginya beban kerja, dan kurangnya pemahaman masyarakat. Kesimpulannya, penguatan SDM berkontribusi signifikan dalam menurunkan kriminalitas, dengan rekomendasi pada pelatihan berkelanjutan, penyediaan sarana pendukung, dan kolaborasi lintas sektor.
Efektivitas Legislasi BPD dalam Pembentukan Peraturan Desa: Studi Kasus Kecamatan Batudaa dalam Kerangka Administrasi Publik Sastro, Yurifto; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 4 (2025): November
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17498155

Abstract

This study aims to analyze the effectiveness of the legislative function of the Village Consultative Body (BPD) in the formation of village regulations in Batudaa Subdistrict, Gorontalo Regency. The BPD’s legislative function is an important part of democratic and participatory village governance. Within the framework of public administration, legislative effectiveness is measured not only by regulatory outputs but also by participatory processes, transparency, and institutional accountability. This study recommends strengthening the BPD’s capacity through legislative training, enhancing public participation mechanisms, and improving coordination among village actors as strategic steps to increase the effectiveness of village legislation. These findings are expected to contribute to the development of more responsive and accountable village governance in the context of public administration.
Sinergi New Public Management dan New Public Service Dalam Pengelolaan Sumber Daya Air Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Bolaang Mongondow Selatan di Era Digital Suja, Siti Fatima; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 3 (2025): October 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The digital transformation in public administration has created new challenges for local technical agencies, including the Public Works and Spatial Planning Office (PUTR), which plays a crucial role in water resources management (WRM). This study analyzes the synergy between the New Public Management (NPM) paradigm—focused on efficiency and performance—and the New Public Service (NPS) paradigm—emphasizing participation and public value—in the management of WRM at the PUTR Office of Bolaang Mongondow Selatan Regency, Indonesia. A qualitative descriptive method was applied through literature review, limited interviews with PUTR officials, and policy document analysis. The findings reveal that digitalization initiatives such as GIS-based irrigation network monitoring, damage reporting applications, and e-supervision systems have improved efficiency and accountability (NPM principles). However, program sustainability depends heavily on community collaboration, farmer associations, and local user groups (NPS principles). The synergy between NPM and NPS creates a hybrid model of public administration that is both efficient and inclusive, reinforcing good water governance in the digital era.
Analisis Kebijakan Publik Restorative Justice dalam Kasus Narkotika di Polresta Gorontalo Kota Rivai, Putri Djaura; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 4 (2025): November
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17498926

Abstract

Restorative justice implementation in drug abuse cases at Polresta Gorontalo Kota faces complex institutional challenges. Although this approach offers a more humane pathway for drug users’ recovery, it has not yet been systematically integrated into law-enforcement governance. This study examines the dynamics of restorative justice implementation, identifies structural barriers, and formulates adaptive governance strategies. Employing a descriptive qualitative approach, data were collected through interviews, observation, and document analysis. Findings show that most drug cases involve users with small amounts of evidence, yet only a small proportion are diverted to restorative pathways. Key obstacles include limited understanding among officers, the absence of specific standard operating procedures (SOPs), and weak coordination between units. The discussion emphasizes the need for institutional reform through targeted training, the establishment of coordination forums, and the development of locally based operational procedures. The study concludes that restorative justice holds substantial potential for effective application in drug cases, provided it is supported by planned governance reforms and strong institutional commitment.
QUALITY SERVICE ON PUBLIC SATISFACTION OF BPJS HEALTHCARE USERS Deu, Fitriani; Tahir, Arifin; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2067

Abstract

The achievement of perfect service quality will promote the creation of community satisfaction because service quality is a means torealize community satisfaction. This study aims to determine the influence of service quality on public satisfaction of BPJS users partially or simultaneously at Kabila Public Health Center, Bone Bolango Regency. The research employed a quantitative method with a total of 50 respondents. Data were collected through questionnaire and analysed using a simple regression analysis with the aid of the SPSS 25 Microsoft Excel application. The findings demonstrated that the service quality variable has a positive, indicating that if the quality improves, and so public satisfaction will follow. The results of the coefficient of determination test obtained the R Square value of 0.630, meaning that the influence of the quality variable is 63%. Therefore, the overall quality variable has an influence of 63% on the satisfaction variable. Whereas, the remaining 37% is influenced by other variables such as awareness, regulation, organization, income, skill and ability, and service facilities. Partially, service quality has a predominant influence over community satisfaction.
FISHERMAN EMPOWERMENT PROGRAM IN TALAUD ISLANDS Mamentu, Michael; Rares, Joyce Jacinta; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2078

Abstract

Talaud Islands Regency is a regency in the province of North Sulawesi located on the border of Indonesia and the Philippines. This area has enormous fisheries potential, characterized by high illegal fishing activities by foreign fishermen in the region. Most of the fish sold in the central fish market in General Santos (Philippines) comes from these islands. The government has implemented various special stimulus programs to empower traditional fishermen, but the poverty rate of fishermen in the region has not changed significantly. The study was conducted in two stages. The first stage is to try to find the right methods to empower fishermen in the region so that they have better socioeconomic skills. The second stage is to implement an empowerment model that will make the socio-economic quality of targeted traditional fishermen will increase. The results of the study found that the cause of significant changes in the quality of social and economic life of fishermen (small fishing), rooted in the power of nepotism in the implementation of the policy. Fishermen empowerment policies in the form of fresh financial assistance and marine infrastructure, are given to the wrong targets. Assistance is not given to small fishing groups but established fishing individuals (boat owners "pajeko"), or in other communities (artisans and farmers) who do not work as fishermen. In conclusion, it is urgently needed to change the behavior of decision makers, especially those responsible for improving the quality of life of small fishermen.
THE EFFECTIVENESS OF PUBLIC SERVICES AT THE PANGI VILLAGE OFFICE SUWAWA TIMUR SUB-DISTRICT Bulonggodu, Yurni; Isa, Rusli; Tohopi, Rustam
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2522

Abstract

The research objectives were to find out (1) How is the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. (2) Factors that Determine the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of the research found in the field that (1) The effectiveness of public services at the Pangi Village Office, East Suwawa District, researchers use three indicators of the effectiveness of an organization's work at the Pangi Village Office, namely the time factor, the accuracy factor, the service provider style factor. The time factor or timeliness in service providers, is still not optimal, marked by the fact that there are still officials who have not been able to complete their work on time. The accuracy factor in the service provider is good and has been effectively characterized by high accuracy and accuracy in every service. The service provider style factor is effective, characterized by being by existing service procedures and following the specified mechanism. (2) Factors that determine the effectiveness of public services at the Pangi Village Office, East Suwawa District include ability, expertise, knowledge, attitude, motivation, and stress have been carried out well and can be said to be effective.
THE INFLUENCE OF ORGANIZATIONAL CULTURE ON SERVICE QUALITY IN PDAM MUARA TIRTA GORONTALO CITY Baruadi, Suci Apriani; Mozin, Sri Yulianty; Isa, Rusli
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2658

Abstract

This study aims to determine the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. The research approach used in this study is quantitative, where the sample in this study amounted to 100 employees and customers using a research  approach and research design. Data collection techniques are carried out by distributing questionnaires to employees and customers. The data analysis technique used is simple regression analysis. Regression analysis test results that show the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. Thus the first hypothesis (H1) can be proved or diterima. The R Square value of 0.4 4 9 in other words that 4 4.9% of the independent variables, namely (X) Organizational Culture contributes to the variable (Y) Service Quality, while the remaining 5 5.1% is in the form of contributions from other variables that are not studied in this study, namely competence, leadership, and work commitment.
Public Trust Reconstruction Strategy: The Case of the North Gorontalo Regency Government After the Re-Vote Hanasi, Raihan A.; Isa, Rusli
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3021

Abstract

The election of the Regent and Deputy Regent of North Gorontalo in 2024 is experiencing legal tension that has given rise to a Re-Vote (PSU). The uncertainty caused by this legal dispute has led to a decline in public trust in the democratic process and local government. This research aims to identify the strategies implemented by the North Gorontalo Regency Government in rebuilding public trust after PSU. The method used is a qualitative approach with case studies, where data is collected through in-depth interviews, direct observations, and documentation studies. The analysis was carried out thematically to outline the condition of public trust and evaluate government strategies. The results of the study show that local governments implement strategies of transparency, open communication, community involvement, and improving the quality of public services. Despite the challenges related to information disclosure and local political dynamics, these efforts have succeeded in restoring some of the public's trust. The research also provides recommendations for future policies, emphasizing the importance of effective communication and active community participation in strengthening public trust.
SIMRS as a Public Policy Tool for Decision Making at Otanaha Hospital U. Aliwu, Nelty; Aneta, Asna; Isa, Rusli
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8557

Abstract

Digital transformation in the health sector requires regional hospitals to optimize the implementation of the Hospital Management Information System (SIMRS) as a public policy instrument that supports timely and evidence-based decision-making. This study analyzes the role of SIMRS at Otanaha Regional Hospital, Gorontalo City, by examining its contribution to managerial effectiveness, data quality, and health service governance. Using a descriptive-analytical approach, the research draws on observations, in-depth interviews, and a review of the hospital’s 2024–2025 performance documents. The findings indicate that SIMRS implementation remains suboptimal: 64% of service units still rely on manual records, 48% of administrative staff have not mastered key system features, and patient data updates are delayed by an average of 7.4 hours. Data completeness reaches only 82%, accompanied by a strong negative correlation (r = –0.71) between data delays and managerial decision-making speed. These results highlight the need to strengthen organizational capacity, establish structured digital governance, and cultivate a data-driven institutional culture to enhance SIMRS effectiveness as a public policy instrument.
Co-Authors A, Apriani Al'amri, Saadia Andhika, Trezy Andi Juanna arifin tahir Asna Aneta Baruadi, Suci Apriani Bulonggodu, Yurni Dengi Lalang, Hendrawana Nur Deu, Fitriani Dimas Prasetia, Dimas Dungga, Mariyana Frascisca Geru, Silfiani Gobel, Muhamad Risky Syawal Gonibala, Windarsi Hais Dama Hanasi, Raihan A. Husain Tonaiyo Irawaty Igirisa Ismet Sulila Joyce Rares Juriko Abdussamad Kuke, Sri Dewanti Kumali, Ayunda Nursyahbani Putri M, Malasari Makalalag, Febian Nataya marino, olivia Michael Mamentu, Michael Modanggu, Djalaludin Mohamad, Selina Mozim, Sri Yulianty Mozin, Sri Yulianty Mukharomah, Siti Musdram, Maidon Christofel Pakaya, Cindriany Pantulu, Siti Nur Fadila Pateda, Novriyanti Pernata, Fendi Rahmadani, Fitria Rahman, Fidyawati Abdul Rahmat Reizal Loleh Raihan A. Hanasi Rivai, Putri Djaura Romy Tantu Rosman Ilato Rudin, Maryam Rudin Rumambi, Desifa Fera diansah Safitri, Vincentia Violeta Eka Sastro M Wantu Sastro, Yurifto Sholihin, Dwi Indah Yulianti Sri Delfi Nakii Sri Yulianty Mozin Suja, Siti Fatima Tessy Nursanty Podungge Tohopi, Rustam Tui, Anisa Tui U. Aliwu, Nelty Umar, Nurmala Yacob Noho Nani Yanti Aneta Zuchri Abdussamad