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Journal : ILKOM Jurnal Ilmiah

Usability testing of intensive course mobile application using the usability scale system Manda Rohandi; Nurlaila Husain; Indri Wirahmi Bay
ILKOM Jurnal Ilmiah Vol 13, No 3 (2021)
Publisher : Prodi Teknik Informatika FIK Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/ilkom.v13i3.821.252-258

Abstract

The mobile intensive course (MIC) application version 2 is an application created to assist the learning process of the English intensive course. Measurement of the usability of the MIC version 2 application has never been done before, so the effectiveness, efficiency, and user satisfaction for this application have not been measured. In addition, usability measurement can be used as a reference for the level of user loyalty, whether including net promoters, passive users, or detractors. One of the usability measuring tools that are easy to use, the calculation is simple and can be used on a small sample, but still valid and reliable is the System Usability Scale (SUS). The purpose of this study was to test the usability of the MIC version 2 application to determine the quality of this application using the SUS questionnaire. This research was conducted in four steps, namely 1) piloting the MIC version 2 application to the respondents; 2) distributing SUS questionnaires to respondents to be filled out manually or online; 3) calculating the average SUS score; 4) analyzing the mean SUS score. This study involved 37 respondents consisting of students and lecturers of EIC. The results of this study indicate that the usability of the MIC version 2 application can be accepted by users with an average SUS score of 70.61 and get category C based on the CGS assessment. When viewed from the level of user loyalty, the average SUS score for this application only results in passive users. The average value of the contribution to learnability obtained is still low, which is 1.9 from the maximum value of 4. Improvements are needed in future applications in terms of application learnability, such as simplifying the appearance of features and functions in the application, thus allowing users to be more familiar with applications and potential as net promoters.
Co-Authors Abas Kaluku Abdul Aziz Bouty Abrianto Nusi Abuna, Greyis Agus Lahinta Ahmad Azhar Kadim Ahmad Azhar Kadim Alfian Zakaria Aprianti, Wiyana Arip Mulyanto Bait Syaiful Rijal Bay, Indri W. Budiyanto Ahaliki Butsiarah Dadi, Heru Hartato Dian Novian Dwinanto, Arif Edi Setiawan Fauzia Idrus Febriyanto Buheli Fitri Nurjanah Winata Gaib, Rukli Prasetya Gani, Hilmansyah Gusna Ng H, Haeriani hasan, febriyanto Hermila A Hermila A Husen, Parif Priano Palewangi Ihsanulfu’ad Suwandi Indhitya R Padiku Indri W. Bay Indri Wirahmi Bay Jassin, M. R. Thohir Jemmy A Pakaya Kamba, Ainun Karolina Damopolii Lamarana, Ilfa Lanto Ningrayati Amali Lillyan Hadjaratie Mappalotteng, Abd. Muis Mas'ud, Huzaimah Masi, Muhammad Ali Mas’ud, Huzaima Moch Icksal Paputungan Moh Hidayat Koniyo Moh Ramdhan Arif Kaluku Moh. Hidayat Koniyo Moh. Yusuf Tuloli Moh. Yusuf Tuloli Mail Mohamad Fikran Pontoh mohammad syafri tuloli Mohune, Mohamad Raka Putra Muchlis Polin Muhammad Yahya Mukhlisulfatih Latief Muthia Muthia Muthia, Muthia Narce, Novia Nikmasari Pakaya Noor Hidayat Ente Nugraha, Bariq Nurlaila Husain Pakaya, Nikmasari palada, sri widya Rachmat Cahyadi Ngiu Rahman Takdir Rahmawaty Mamu Rampi Yusuf Renaldo Hadji Rochmat Mohammad Thohir Yassin Roviana H. Dai S Supriyadi Sahda, Siti Sal Salahudin Olii Sandra Lihawa Septiyanti Puti Sitti Suhada Sri Ayu Ashari Sri Widyarti Ali Sugeha, Sri Sumima sunardi sunardi Sunardi Sunardi Suwandi, Ihsanulfu'ad Suwandi, Ihsanulfu’ad Tri Andika Buheli Tri Megitha Yunus Tuloli, Mohamad Gufran Usup, Rima Melati Wiki Aji Putra Pena Yassin, Rochmad Mohammad Thohir Yunus, Adinda putri