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All Journal Manajemen Bisnis Kompetensi Ilmiah Manajemen Bisnis Manajemen Krida Wacana Jurnal Manajemen Jurnal Riset Pendidikan Ekonomi JURNAL PENDIDIKAN TAMBUSAI International Journal of Supply Chain Management EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal EK dan BI Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ilmiah Wahana Pendidikan Devotion: Journal of Research and Community Service Dynamic Management Journal Journal of Social Research International Journal of Humanities Education and Social Sciences Jurnal Ekonomi Trisakti Dinamika Jurnal AKAL: Abdimas dan Kearifan Lokal Jurnal Manajemen dan Pemasaran Jasa Media Riset Bisnis & Manajemen Return : Study of Management, Economic and Bussines Innovative: Journal Of Social Science Research Trending: Jurnal Manajemen dan Ekonomi Jurnal Ilmiah Dan Karya Mahasiswa Dirkantara Indonesia EBID:Ekonomi Bisnis Digital ManBiz: Journal of Management and Business
Robert Kristaung
Unknown Affiliation
Religion Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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KAJIAN TEORITIS MODEL KUALITAS JASA Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 1 Juni 2006
Publisher : Manajemen Bisnis Kompetensi

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PENGARUH KELAS PERAWATAN, PENANGGUNG BIAYA DAN PEMULIHAN PELAYANAN TERHADAP KEPUASAN PASIEN PADA RUMAH SAKIT PEMERINTAH DAN SWASTA DI JAKARTA BARAT Tecualu, Melitina; Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 2 Januari 2007
Publisher : Manajemen Bisnis Kompetensi

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PENGARUH CITRA DAN KUALITAS PELAYANANAN TERHADAP KEPUASAN NASABAH BANK PAPAN ATAS DI JAKARTA SriHastuti, Murti; Kristaung, Robert
Manajemen Bisnis Kompetensi vol. 2 no. 1 July 2007
Publisher : Manajemen Bisnis Kompetensi

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Strategi Relationship Marketing: Kajian Teoritis Dan Implikasi Dalam Manajemen Pemasaran Kristaung, Robert
Manajemen Krida Wacana vol. 5 no. 2 Mei 2005
Publisher : Manajemen Krida Wacana

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Efektivitas Pemulihan Pelayanan (Service Recovery) Pada Salon Kecantikan, Binatu Dan Restorant Di Jakarta Barat Kristaung, Robert
Manajemen Krida Wacana vol. 5 no. 3 September 2005
Publisher : Manajemen Krida Wacana

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Pengaruh Kualitas Interaksi, Kualitas Lingkungan Fisik Dan Kualitas Outcome Terhadap Customer Relationship Marketing Dan Retensi Pelanggan Kristaung, Robert
Manajemen Krida Wacana vol. 6 no. 3 September 2006
Publisher : Manajemen Krida Wacana

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Indeks Respon Mahasiswa (Student Response Index) Terhadap Kualitas Kerelasian (Relationship Quality) pada Mahasiswa Aktif Jurusan Manajemen Fakultas Ekonomi di Salah Satu PTS Jakarta Barat Saparso, Saparso; Kristaung, Robert
Ilmiah Manajemen Bisnis vol. 8 no. 3 September 2008
Publisher : Ilmiah Manajemen Bisnis

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Analisis Dimensi Kuatas Terhadap Kesetiaan, Keperilakuan Olympic GYM di Jakarta Gunawan, Henny; Kristaung, Robert
Ilmiah Manajemen Bisnis vol. 7 no.1 Januari 2007
Publisher : Ilmiah Manajemen Bisnis

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KAJIAN TEORITIS MODEL KUALITAS JASA Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 1 Juni 2006
Publisher : Manajemen Bisnis Kompetensi

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PENGARUH KELAS PERAWATAN, PENANGGUNG BIAYA DAN PEMULIHAN PELAYANAN TERHADAP KEPUASAN PASIEN PADA RUMAH SAKIT PEMERINTAH DAN SWASTA DI JAKARTA BARAT Tecualu, Melitina; Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 2 Januari 2007
Publisher : Manajemen Bisnis Kompetensi

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Co-Authors A.A. Ketut Agung Cahyawan W Adelia Widiyawati Ali Djamhuri Ananda, M. Rayhan Andri, Primadi Annisa, Widi Paramitha Puspa Aryani, Budi Asih, Rayi Retno Dwi Aulia Rahman Azhar, Talia Sarafina B. Medina Nilasari Beta Oki Beliartati Bhatara Febryanto Dais, Muhammad Irfan Dalimunthe, Bayo Bohdan Damayani, Alfina Denny Iskandar Tjandrawan Djasfar, Farida Dylan Achmad Fadhilah Faadiyah Nisa Fajri, Muhammad Rafki Farhah, Maulida Nur Farhan Aditya, Achmad Farida Jasfar, Farida Fatik Rahayu Fauzan, M. Harits Filma Festivalia, Filma Guntur Salim Harjono, Ardelianawati Putri Hasna Aprilia Henny Gunawan Hermanto Yaputra Hilda Jofira Iin Triyani Indah Saraswati Irwin Nazir, Ahmad Fadhila Kurniawan, Nico Akbar Lina Lina Maria Ramanyani Melitina Tecualu Miranti Anggorodhiyu Lokantari Murti SriHastuti Muthiya Nur Aziza Novita Novita Nugraha, Dimas Septian Prasetyo, Hartomo Cahyo Agung Qubro, Khodijah Tul R, Rizky Aldi Rafi, Latif Ar Rahmatullah, Muhammad Rafi Rania Ariqah Yasir Rasyifa Shaliha Rhomadhonis, Suci Rika, Rika Andraini Rustam, Rinaldi S, James Peter Said, Salsabila Rosalia Salsabila Rosalia Said Saparso Saparso Sarah Ramadhani, Sarah Satiti Satiti Sayekthi, Juwita Arfi Septian, Mohammad Ronald Harry Soen, Ricky Chandra Jaya Sri Vandayuli Riorini Sujana, Olga Dara Putri Sumantri, Drajat Roni Syamsir Abduh Tamher, Dian Maharani Tasijam, Glenn Avior Tyastavia, Karenina Valeri Kusumadewi , Camila Wahyuni, Ratih Sri Warsinda, Lucy Wijayanti, Cynthia Anna Willy Arafah Xaviera, Winda Yasir, Rania Ariqah Yudiatama, Riski