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All Journal Jurnal Teknik Jurnal JSIKA Jurnal Informatika dan Teknik Elektro Terapan JURNAL PENGABDIAN KEPADA MASYARAKAT JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JSiI (Jurnal Sistem Informasi) Jurnal Bisnis Terapan KAIBON ABHINAYA : JURNAL PENGABDIAN MASYARAKAT Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Technology and Informatics (JoTI) Empiricism Journal Jurnal Pengabdian Masyarakat untuk Negeri (UN-PENMAS) Jurnal Sistem Informasi Universitas Dinamika Jurnal Atma Inovasia Jurnal Teknologi dan Terapan Bisnis Journal Community Service Consortium International Research of Multidisciplinary Analysis West Science Social and Humanities Studies Natural: Jurnal Pelaksanaan Pengabdian Bergerak Bersama Masyarakat Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) JUSTINDO (Jurnal Sistem dan Teknologi Informasi Indonesia)
Wulandari, Sri Hariani Eko
Universitas Dinamika
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Nursing Public Health Social Sciences Other

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DEVELOPMENT OF CUSTOMER SERVICE INFORMATION SYSTEM IN SURYA SEMBADA PDAM SURABAYA Dwi Aristyo Rahadiyan; Pantjawati Sudarmaningtyas; Sri Hariani Eko Wulandari
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 9, No 3 (2020)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

PDAM Surya Sembada Surabaya city is a company distributing water in Surabaya. At present PDAM Surya Sembada in Surabaya has problems in serving customers in the activities of new installations and meter replacementsadueatoathealargevnumberxof requests for new installations and replacement of unserved meters. In 2018 there were 77,291 new installation requests and only 18% (13,912) of new installation requests underserved, and there were 51,649 requests for replace meters and only 21% (10,846) of request for meter replacements served by the PDAM because reports of requests that were on customer service were often not reported to the distribution. Reports on arrears of payment information from the finance department take 2 days so that the distribution department cannot find out information on delinquent payments quickly. This study aims to solve the problem by creating a customer service information system application that can make prospective customers and customers request new installations and replace meters through the application.aThe resultseof thehtrial on the function obtained 100% results based on these results thecapplication can be used to serve requests for new installations and replace meters and can provide information on customer water meter payment arrears.
Design of Applications Raw Material Inventory Control Methods Economic Order Quantity In PT Gemah Ripah Loh Jinawi Industry Eka Febryan Prayitno; Sri Hariani Eko Wulandari; Valentinus Roby Hananto
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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PT Gemah Ripah Loh Jinawi Industri (GRLJI) is a fertilizer industry company which produces two types of products; phosphate and dolomite. Thecompany has quite large business process in ordering the fertilizer products from customers, manufacturing raw materials until delivering the accomplishes products to the customer back. However, in raw manufacturing process still has disadvantage like there is no control in specific inventory of raw materials which could make disruption production process in financial losses. It relates to the raw materials’ and customers’ schedule order late to deliver.Raw materials quantity should be bought in certain period with minimumcost. Then, calculate the Safety Stock in order to determine the amount ofinventory security by comparing the use of raw materials and searching the value of deviation standard. After that, calculate Re-order Point (ROP) which used to determine the value point of re-ordering raw materials. It was need an application control of raw materials by counting the total minimum quantity and calculating of raw materials stock amount and procurement as a safe point in production process. Economic Order Quantity method (EOQ) used to provide the quantity of raw materials which should be purchased at certain period with minimum cost.Based on application trial result by using the data synopsis which knownby the company in limited period, it is about 1 month or 4 weeks. The Datashowed the EOQ value, the Safety Stock, and the ROP on each formautomatically. The application also could help the data processing and controlthe raw materials processing faster. It was made the raw material inventorycontrol process scheduled without interrupting the production process.Keywords: Economic Order Quantity, Inventory control, application, fertilizer,raw materials 
RANCANG BANGUN APLIKASI PENANGANAN KELUHAN KARYAWAN PADA PT BOGA GROUP JATIM Nugraha Caturriyanto Utama; Sri Hariani Eko Wulandari; Endra Rahmawati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 9, No 2 (2020)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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PT Boga Group Jatim adalah salah satu perusahaan yang bergerak di sektor pangan yang didirikan pada tahun 2006. Berbagai upaya dilakukan untuk meningkatkan moral pekerja. Distribusi aspirasi keluhan adalah salah satu cara untuk meningkatkan moral karyawan. Untuk alasan ini, aplikasi penanganan pengaduan karyawan berbasis web dibuat untuk memfasilitasi karyawan dalam membuat pengaduan. Aplikasi ini mampu merekam keluhan, membuat surat penugasan dan membuat tanggapan keluhan , Aplikasi dapat digunakan sebagai teknologi pendukung untuk membantu  proses bisnis yang berjalan di PT Boga Group Jatim
The selection of a living spouse based on startup qtaaruf fuzzy Farsha Azizi; Pantjawati Sudarmaningtyas; Sri Hariani Eko Wulandari
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 5 (2018)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

Qtaaruf is web-based online Islamic dating which as social movement. Matchmaking process which has been done by Qtaaruf and the Ustaz now are not using any specific criteria or any method to do a matchmaking process, therefore can take time around 1-2 weeks. The solution for the problem that has been described is to make web-based decision support system program for selecting spouse, using 5 criterias, age, height, weight, income, race (as a filter). Using fuzzy methode mamdani logic, the results is set combination from 4 criteria (except race), which then take the centre point for the fuzzy’s result. The test result is showing that the decision support system program for selecting spouse generate 3 recommendations of potential partner based on criteria which were chosen by user for selecting potential partner. this web-based decision support system program has been tested by using Excel and matlab. The 83.3% of the result showing not so much different from manually calculated by Excel and Matlab, resulting on the same category. The application's function has been tested using blackbox testing and the result is the application has run 100% as it should be.
Rancang Bangun Aplikasi Penjualan Pada PT Panca Patriot Prima Novi Riyanto Dwi Putra Baya; Sri Hariani Eko Wulandari; Pantja Wati Sudarmaningtyas
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 5 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

: PT Panca Patriot Prima is a company engaged in broiler chicken farms. For the sales process broiler breeder companies have many partners. Based on the analysis in the can at PT Panca Patriot Prima has constraints in determining the amount of the sales activities of broiler chickens. During the determination of the amount of sales of broilers not be seen from the number of broiler chicken sales turnover by the broker and also do not consider the amount of remaining debt broker.Companies should be in the process of determining the number of broiler chicken sales are centered on brokers. Companies in selling broiler provide a platform for a number of broiler chicken sales to brokers based on the amount of turnover and the number of remaining debt broker.Based on the above, the authors provide a solution to solve the problem of the sale of chicken broileryaitu build sales application that was able to determine the number of broiler chicken sales to the broker.Results from making this application is that it can help companies to determine the amount of sales of broilers to brokerberdasarkan amount of the turnover and the number of remaining debt can brokerserta address issues regarding the payment 
Rancang Bangun Sistem Informasi Penjualan Untuk Startup Bisnis Cafe Online Pada Cafe di Daerah Caruban Jawa Timur Berbasis Web Endra Rahmawati; Riski Wahyu Nugroho; sri hariani Eko Wulandari
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 6 (2018)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

The high consumers interest of caruban city to make purchase in the café make the café always crowded by customers. In the caruban region itself there is no online sales system for café or can be called café online. All sales and promotional  processes are done traditionally. Customers come to café and order food, for promotional café businessman spread brochures and word of mouth.Business process on caruban online café is a sales system that capable to order online in caruban city via web browser. System that can meet customer needs to order food anytime and anywhere which  is still within the city of caruban that have online order feature. Of course with many interest of the customers who make transactions through the café online will also increase revenue startup owner. With advertising and premium access to café owners, and Rp.200 fee to the café owner for each transaction.Based on the above problems the solution is the design of caruban café online application system. This system can provide information the capacity of the café is full, can reach customers who are away from the café location, can provide variant menu and promoting their menu due to limited capital. All of the system information is tested and result is 100% work for owner startup.Keywords: System information, Sales, Online Cafe, Caruban City
DESAIN PROTOTIPE PADA STARTUP TALENTKU MENGGUNAKAN METODE LEAN UX STARTUP Arlisa Kumala Rofik; Tri Sagirani; Sri Hariani Eko Wulandari
Jurnal Teknologi dan Terapan Bisnis Vol. 3 No. 2 (2020): Vol 3 No 2 (2020): Jurnal Teknologi dan Terapan Bisnis
Publisher : Program Studi Teknologi Informasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (502.064 KB) | DOI: 10.0301/jttb.v3i2.81

Abstract

Talentku is a market validation survey based on the user need to connect the students who have talent and want to hone their talents with companies/organizations that need talent for external and internal activities. The company needs a User Interface (UI) and User Experiences (UX) design as a base building platform. Strategies needed to design the UI/UX to run efective and efficient by prioritizing Just in Time Production. So the problem is how to design the UI/UX of my talent platform effectively and efficiently. The solution used to solve the above problem is designing User Interfaces and User Experiences using Lean UX Startup method. This method is pros "faster, smarter UX, research and learning". Results derived from this research is a prototype final that is a combination of prototype A and B that are validated in terms of criticism and suggestion through the questionnaire. The result of prototype A was selected for 13 featured, and prototype B was selected for 2 featured. Color scheme matching hexa #FE706E, as a branding form in the application Talentku and the font is Segoe UI.
RANCANG BANGUN APLIKASI PERENCANAAN PRODUKSI KEBUTUHAN BAHAN BAKU PADA CV. MITRA TECHNO SAINS BERBASIS WEB Kentdra Handyono; Sri Hariani Eko Wulandari; Rudi Santoso
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

CV. Mitra Techno Sains is a manufacturing company that sells a liquid detergent and softener in Surabaya. The business process begins from customer orders, then production departement will be produce and it will be delivered according to the delivery date has been agreed. Problem that often happen in the company is; (1) process of production and delivery of orders to customers often delayed because they have not good planning and scheduling requirements production material; (2) there is no good information about the raw material needs to be produced; (3) there has been no information on the quantities of raw materials in the warehouse. Those problems can be solved with application design production planning of requirements raw materials that can help in production scheduling and raw material requirements planning. The method can support the planning and scheduling of production and raw materials are Material Requirment Planning (MRP), because MRP suitable to be applied to all manufacturing companies in resolving the issue of raw materials procurement. Based on the results of the implementation and evaluation it can be concluded that the system created can help companies in planning and scheduling of production and raw material requirements.Keywords: Application, Planning, Scheduling, Production, Raw Materials
USABILITY-BASED MEDICAL INFORMATION SYSTEM PROTOTYPE USES A GOAL-DIRECTED DESIGN TO IMPROVE PATIENT ACCESS TO HOSPITAL SERVICES Anjik Sukmaaji; Sri Hariani Eko Wulandari; Dimas Fitrah Maulana
International Research of Multidisciplinary Analysis Vol. 1 No. 1 (2023): International Research of Multidisciplinary Analysis
Publisher : Nindikayla Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (424.442 KB) | DOI: 10.57254/irma.v1i1.11

Abstract

The results of preliminary research on the use of a medical website of a  hospital showed a usability value of 2.3 out of a scale of 4, which means that the quality of the website's services is not satisfactory, so patients are reluctant to   use medical  portal  services.   Even though the  hospital  patient service portal  is an essential medium  after the Covid-19  pandemic, it can be  used to  increase pasiesn access to  hospitals  by not knowing the time.  The   non-stop  operation  of the portal can help patients  get the information and  services that  patients need  anytime and anywhere.   .  However, not all services can satisfy customers or patients.  The behavior of the  people of the "New Normal" era  who must still pay attention to  distance, and changes in consumer behavior who are always looking for convenience through the internet, cause  hospitals to  be able to manage  portals which can meet the needs of hospital consumers.  Unfortunately, medical information portals are still managed with no regard for patient information needs.  The biggest challenge  in this study is achieving the hospital's goal of providing superior services for patients  by paying attention to medical  information needs.  patients. Therefore  ,     this research seeks to improve website  services  by  redesigning  the website as a prototype using  The design approach  of a  prototype Goal Directed Design (GDD) of a website can be known for its usability value. The end  of the study  showed that the  increase in the usability test results was based on the average value of all usability factors of 3.69 from the  original condition of  2.3 or an increase in the usability value of 60%.
Redesain Website Menggunakan Metode User Centered Design Untuk Meningkatkan Pengalaman Calon Siswa Merpati Training Center Azzah Oktavian Kuncahyo; Valentinus Roby Hananto; Sri Hariani Eko Wulandari
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 10 No 4 (2023): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v10i4.6171

Abstract

Merpati Training Center is a certified educational institution that focuses on the aviation industry with 5 course departments in it. MTC has a website to expand information about events, promotions, education costs, facilities and online registration. However, based on initial interviews and questionnaires, SUS found problems, namely that the menu was not well organized, it was not possible to carry out online transactions, and the initial SUS results showed a value of 50.1 which was included in the grade scale F. In order to improve the quality of management of the MTC website, the The solution is to redesign the UI/UX of the MTC website using User Centered Design. The results of this research were in the form of a prototype which was implemented on the website which was then re-evaluated using SUS and obtained a result of 81.5 and was included in the “acceptable” category and the “excellent” rating, which means the appearance of the MTC website is better, acceptable and makes it easier for users.
Co-Authors A. B. Tjandrarini Adiarnita, Dini aditya anugrah pratama Adzkar, Qowiyyu Ageng Yudha Priyawan Agus Dwi Churniawan Agus Dwi Churniawan, Agus Dwi Agustinus, Ariocky Al Arif Rahmadika Putra Wicaksono Alam, Yholandha Martha Rhisma Alfianto, Fatkur Alfianto, Fatkur Althov Zhorif Naufal Ambo Paerah Amiyantho, Eko Amiyantho, Eko Andy Kurniawan Andy Kurniawan, Andy Anjik Sukmaaji Arfilia Septianasari Ariocky Agustinus Arlisa Kumala Rofik Ayouvi Poerna Wardhanie Ayouvi Poerna Wardhanie Ayuningtyas Aziz, Alifudin Azizi, Farsha Azzah Oktavian Kuncahyo Bambang Hariadi Banjuradja, Andre Mentaya Banjuradja, Andre Mentaya Baya, Novi Riyanto Dwi Putra Billah, Zakiyah Dania Bisri, Mohammad hasan Bragi, Tsani Chico Brilliani Ayunda Putri K. K. Cendrakasih, Titis Cendrakasih, Titis Choliq, Muhammad Decka Alifando Setiawan Dewi yani Sunarto Dimas Fitrah Maulana Donny Bustan Fauzi Dwi Aristyo Rahadiyan Dwiky Rachman Hidayat Edelwy Apriliana Wawolumaya Efendi, Wawan Wahyudi Effendi, Pradita Maulidya Eka Febryan Prayitno Erwin Sutomo Erwin Sutomo Fajjrul Junaidi Farsha Azizi Fatkur Alfianto Fauzi, Donny Bustan Fauzi, Donny Bustan Ferry Ferry Firmanto, Rendy Destara Firmanto, Rendy Destara Fuad Asyhary, Mochamad Fuad Asyhary, Mochamad Habiburrohman Habiburrohman Handyono, Kentdra Haris Imansya Haryanto Tanuwijaya Henry Bambang Setyawan Ignatius Adrian Mastan Imansya, Haris Imansya, Haris Imelda, Maritha Indhra Musthofa Ismail Ismail Jamhari Jamhari Julianto Lemantara Junaidi, Fajjrul Junaidi, Fajjrul Kadarisman, Hendry Haryo Kadarisman, Hendry Haryo Kadek Dwi Mahesayasa Kentdra Handyono Kurniasari, Novita Kurniasari, Novita Lutfiyah Lutfiyah Lutfiyah Lutfiyah M. J. Dewiyani Sunarto Mahesayasa, Kadek Dwi Mahesayasa, Kadek Dwi Martinus Sony Erstiawan Miftahussalam, Moh. Miftahussalam, Moh. Mochamad Fuad Asyhary Mochammad Arifin Moh. Miftahussalam Muhammad Choliq Nanang Sugiono Nina Setyawati Ningsih, Norma Novi Riyanto Dwi Putra Baya Novianti, Fenty Dwi Noviantono, Susilo Bayuaji Novita Kurniasari Nugraha Caturriyanto Utama Nugroho, Riski Wahyu Nurmatin, Akbar Oktaviani Oktaviani oktaviani Paerah, Ambo Panca Rahardiyanto Pantja Wati Sudarmaningtyas Pantjawati Sudarmaningtyas Perdana, Sandy Permadi, Ageng Permadi, Ageng Pradhana, Ilham Gilang Prasetyo, Mochamad Yudi Prasetyo, Mochamad Yudi Prasetyo, Wildan Harits pratama, aditya anugrah pratama, aditya anugrah Prayitno, Eka Febryan Priyawan, Ageng Yudha Puspita Kartikasari Puspita Kartikasari Puspita Kartikasari Puspitarini, Meidiana Putra, Rendra Pratama Putra, Rendra Pratama Putri K. K., Brilliani Ayunda Putri K. K., Brilliani Ayunda Rahardiyan Arya Yudha Rahmawati, Endra Rendra Pratama Putra Riski Wahyu Nugroho Rochdiansyah, Zhulfiki Arbhi Rochmawati, Dian Rochmawati, Dian Romadhony, Ludfiandy Rudi Santoso Rudi Santoso, Rudi Rudy Santoso Rudy Santoso, Rudy Sahartian, Onastatia Sani, Muhamad Lutfhan Nugraha Septianasari, Arfilia Septianasari, Arfilia Setiawan, Decka Alifando Setiawan, Decka Alifando Shirly Syamsiah Sudarmaningtyas, Pantja Wati Sugiono, Nanang Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sumarlin, Herlan Zendy Sumarlin, Herlan Zendy Sunarto, Dewi yani Suparman, Falerianus Hendratno Suparman, Falerianus Hendratno Supiati Supiati Supiati Supiati Susianawati, Hesty Syamsiah, Shirly Syamsiah, Shirly Tan Amelia Tanujaya, Wisnu Ramadhani Teguh Sutanto Tirta Yoga Tri Sagirani Tutut Wurijanto Valentinus Roby Hananto Vivine Nurcahyawati Wachid, Fadilah Alfan Wahyuningtyas, Nunuk Wardhanie, Ayouvi Wawan W Efendi Wawolumaya, Edelwy Apriliana Wibowo, Septian Agung Wicaksono, Al Arif Rahmadika Putra Yamanta, Ongky Anjar Yoppy Mirza Maulana Yoppy Mirza Maulana Young, Calvin Yudha, Rahardiyan Arya Yundari, Yundari Yusuf Ongky Alexsander