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Pengaruh Lingkungan Kerja dan Stres Kerja terhadap Disiplin Kerja pada Komite Nasional Ekonomi dan Keuangan Syariah Bimo Satrio Widianto; Irwin Sukrisno Soegeng; Andri Rizko Yulianto
As-Syirkah: Islamic Economic & Financial Journal Vol. 4 No. 3 (2025): As-Syirkah: Islamic Economic & Financial JournalĀ 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/7mqqy527

Abstract

This study aims to analyze the influence of work environment and work stress on employee work discipline at the National Committee for Islamic Economics and Finance (KNEKS). Work Environment and Work Stress have an important role in work discipline. The method used is quantitative with a statistical approach. Data were collected by distributing questionnaires to 45 respondents. Data analysis used multiple linear regression tests with the help of SPSS 27 software. The results of this study are (1) the work environment has a positive but not significant influence on work discipline based on the results of the T test because the Sig value is 0.051 > 0.05 and the calculated t value is 2.011 > t table 1.682, so it can be concluded that Ho1 is accepted and Ha1 is rejected (2) Work stress has a positive and significant influence on employee performance based on the results of the T test because the Sig value is 0.000 < 0.05 and the calculated t value is 5.019 > 1.682, so it can be concluded that Ho2 is rejected Ha2 is accepted, (3) The work environment and work stress together have a positive and significant influence on work discipline.
PENGARUH KUALITAS PELAYANAN PEMBUKAAN REKENING SECARA MOBILE (BYOND) DAN MANUAL TERHADAP KEPUASAN NASABAH PADA PT BANK SYARIAH INDONESIA Tbk KCP BOGOR KOTA WISATA Gusti Setiawan; Irwin Sukrisno Sugeng; Andri Rizko Yulianto
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 6 (2026): Jurnal Riset Multidisiplin Edukasi (Juni 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i6.2334

Abstract

This study aims to determine the effect of mobile account opening (BYOND) and manual service quality on customer satisfaction at PT Bank Syariah Indonesia Tbk, Bogor Kota Wisata Branch. The study used quantitative methods, with a sample of 171 respondents selected from a population of 300 customers. Data was collected through questionnaires and analyzed using SPSS version 26. The results show that mobile account opening (BYOND) service quality has a positive and significant effect on customer satisfaction, with t-value of 5.277 and significance of 0.000. Manual account opening service quality also has a positive and significant effect on customer satisfaction, with t-value of 4.493 and significance of 0.000. Simultaneously, both variables significantly influence customer satisfaction, with F-value of 132.124 and significance of 0.000. The coefficient of determination (R²) of 0.611 indicates that 61.1% of customer satisfaction variation is explained by both variables.