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PENGARUH KEPEMIMPINAN, MOTIVASI, KEADILAN ORGANISASI, DAN KEPUASAN KERJA TERHADAP KINERJA PEGAWAI PADA BADAN PENGELOLA KEUANGAN ASET DAN PENDAPATAN DAERAH KABUPATEN MUNA BARAT La Ida; Dedy Takdir Syaifuddin; Murdjani Kamaluddin; Sudirman Zaid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 3 (2022): Jurnal JUMBO Vol 6 No 3
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (415.381 KB) | DOI: 10.33772/jumbo.v6i3.23206

Abstract

This study aims to explain and examine the influence of leadership on employee performance, motivation on employee performance, organizational justice on employee performance, and job satisfaction on employee performance. This research approach is a survey. The data was collected in a cross-sectional manner using an instrument in the form of a questionnaire. The population in this study were all Civil Servants (PNS) and Non-PNS as many as 98 people. The sampling technique is a saturated sample (census) where the entire population is used as the research sample. The data analysis technique to answer the research hypothesis is Partial Least Square (PLS).The results showed that leadership had a significant effect on employee performance, motivation had a significant effect on employee performance, organizational justice had a significant effect on employee performance, and job satisfaction had a significant effect on employee performance.
PENGARUH KUALITAS LAYANAN KOMUNIKASI PEMASARAN DAN KOMITMEN TERHADAP KEPUASAN NASABAH PD BPR BAHTERAMAS KABUPATEN WAKATOBI La Evi; Sudirman Zaid; Nursaban Rommy Suleman
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (539.47 KB) | DOI: 10.33772/jumbo.v5i2.20826

Abstract

This study aims to: 1) examine the simultaneous effect of service quality, marketing communication and commitment on customer satisfaction, 2) examine the effect of service quality on customer satisfaction, 3) examine the effect of marketing communication on customer satisfaction, 4) examine the effect of commitment on customer satisfaction.The object of research is the Regional Company BPR Bahteramas Wakatobi. The research population is the customers or debtors of BPR Bahteramas Wakatobi, totaling 304 respondents. The sampling technique uses the Slovin formula with a precision of 10 percent, thus the research sample is 75 respondents.The data collection method used a questionnaire and all samples returned the submitted questionnaire. The research data was processed using multiple linear regression analysis using the SPSS Ver 22 device.The results of the study: 1) simultaneously service quality, marketing communication and commitment have a significant effect on customer satisfaction, 2) service quality has a positive and significant effect on customer satisfaction, 3) marketing communication has a positive and significant effect on customer satisfaction, 4) customer commitment has a positive effect and significant to customer satisfaction.
Pengaruh Manajemen Pengetahuan, Budaya Organisasi dan Keterlibatan Kerja Terhadap Kinerja Pegawai (The Effect of Knowledge Management, Organizational Culture and Work Involvement to Employee Performance) Ayi Safitri; Alida Palilati; Sudirman Zaid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 1 (2021): Jurnal Jumbo Vol. 5 No.1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.479 KB) | DOI: 10.33772/jumbo.v5i1.16339

Abstract

The objectives of the study are : (1) The effect of knowledge management, organizational culture  and work involvement simultaneously have effect on Employees performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province; (2) the effect of partial  knowledge management on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province; (3) The effect of partial  organizational culture on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province;  (4) The effect of partial  Work involvement on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi ProvinceThe research design used was quantitative research. The population of the study were all employees who worked at the Secretariat Office of the DPRD Southeast Sulawesi Province. The analysis used is quantitative analysis using Multiple Linear Regression Analysis.The results of this study found that: (1) knowledge management, organizational culture and work involvement simultaneously have positif and signifikant effect on employee performance at the Secretariat Office of the DPRD Southeast Sulawesi Province; (2) Knowledge management has positip and significant effects on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province; (3) Organizational culture has has poositip and significant on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province;  (4) Work involvement has positif and significant on Employees Performance at the Secretariat Office of the DPRD of Southeast Sulawesi Province
PENGARUH FUNGSI-FUNGSI MANAJEMEN TERHADAP KINERJA APARATUR SIPIL NEGARA PADA KANTOR KECAMATAN MOLAWE KABUPATEN KONAWE UTARA sappodin sappodin; Sudirman Zaid; Sinarwaty Sinarwaty; Nursaban Rommy; Hartini Hartini; Rachmad Rialdy Hasan
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 3 (2020): Jurnal Jumbo Vol. 4 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (664.686 KB) | DOI: 10.33772/jumbo.v4i3.15959

Abstract

This study aimed to determine the Influence of planning, organizing, actuating and controlling  toward the performance of the State Civil Apparatus at the Molawe District Office, Konawe Utara Regency  simultaneously and partially. The sample in this study as many 35 people Apparatus State Civil who worked at the Molawe District Office, Konawe Utara Regency. Analysis tool  used is quantitative analysis using Multiple Linear Regression Analysis.The results showed that the simultaneous functions of planning, organizing, actuating and controlling had  significant effect on the performance of the State Civil Apparatus at the Molawe District Office, Konawe Utara Regency. And partial functions of planning, organizing and actuating had positif significant effect on the performance of the State Civil Apparatus at the Molawe District Office, Konawe Utara Regency, so that the hypothesis can be accepted.
PENGARUH KUALITAS LAYANAN, RELATIONSHIP MARKETING, DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH DI BANK SULTRA CABANG PEMBANTU SAO-SAO KENDARI (The Influence of Service Quality, Relationship Marketing, and Trust on Customer Loyalty at Bank Sultra Sub-Branch Sao-Sao Kendari) Fatricia Fatricia; Sudirman Zaid; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (475.331 KB) | DOI: 10.33772/jumbo.v5i2.19804

Abstract

AbstractThe purpose of this study was to determine the effect of service quality, relationship marketing and trust on customer loyalty at Bank Sultra Sub-Branch Sao-sao Kendari. The sampling technique used in this study is to use Accidental Sampling. The population of this research is the savings customers of the Southeast Sulawesi sub-branches of Sao-sao, namely Simpeda, Tabankda, Tapelra, Tahara, Tabunganku and Simpel. The sample in this study found 100 people based on the sample formula. The analytical tool used is multiple regression analysis.The results showed that service quality, relationship marketing and trust had a positive and significant effect on increasing customer loyalty. Based on the test results of multiple linear regression analysis, regression coefficient, correlation coefficient, coefficient of determination, and partial regression (t). Thus, it can be said that service quality, relationship marketing and trust make a positive and significant contribution to customer loyalty at Bank Sultra Sub-Branch Sao-sao KendariAbstrakTujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas layanan, relationship marketingdan kepercayaan terhadap loyalitas nasabah pada Bank Sultra Cabang Pembantu Sao-sao Kendari. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah dengan menggunakan Accidental Sampling. Populasi dalam penelitian ini adalah nasabah Tabungan Bank Sultra Cabang Pembantu Sao-sao Kendari yaitu Simpeda, Tabankda, Tapelra, Tahara, Tabunganku dan Simpel. Sampel dalam penelitian ini ditemukan 100 orang berdasarkan rumus sampel. Alat analisis yang digunakan adalah analisis regresi berganda.Hasil penelitian menunjukkan bahwa kualitas layanan, relationship marketing dan kepercayaan berpengaruh positif dan signifikan terhadap peningkatan loyalitas pelanggan. Berdasarkan hasil uji analisis regresi linier berganda, koefisien regresi, koefisien korelasi, koefisien determinasi, dan regresi parsial (t). Dengan demikian dapat dikatakan bahwa kualitas layanan, relationship marketing dan kepercayaan memberikan kontribusi yang positif dan signifikan terhadap loyalitas nasabah pada Bank Sultra Cabang Pembantu Sao-sao Kendari.
PENGARUH KUALITAS LAYANAN, KEPERCAYAAN DAN CITRA PUSKESMAS TERHADAP LOYALITAS PASIEN MELALUI KEPUASAN (STUDI PADA PUSKESMAS WAETUNO KEC. WANGI-WANGI KAB. WAKATOBI) Muhammad Aswin Mukka Ipo; Murdjani Kamaluddin; Endro Sukotjo; Sudirman Zaid; Nursaban Rommy; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.961 KB) | DOI: 10.33772/jumbo.v5i2.19780

Abstract

AbstractThe purpose of this study is to examine and explain the effect of service quality, trust and image on patient loyalty through satisfaction either partially or through mediation at the Waetuno Health Center, Kec. Regency Wangi-Wangi. Wakatobi. This research approach is a survey with an explanatory research design. Data collection was carried out cross-sectionally by using an instrument in the form of a questionnaire. Sampling used the accidental technique so that the number of respondents was 42. The analytical equipment used to test the hypothesis was Partial Least Square (PLS). The results showed that service quality had a positive and significant effect on goals, trust had a positive and significant effect on goals, image had a positive and significant effect on the effect, satisfaction had a positive and significant effect on loyalty, service quality had a positive and significant impact on loyalty, and trust had a significant impact on loyalty. positive and significant effect on loyalty, image has a positive and significant effect on loyalty, service quality has a positive and significant effect on loyalty and trust has a positive and significant effect on loyalty through, and image has a positive and significant effect on loyalty through satisfaction.
PENGARUH KOMITMEN ORGANISASI, BUDAYA ORGANISASI, DAN KEPUASAN KERJA TERHADAP KINERJA PERSONEL BIRO SUMBER DAYA MANUSIA (SDM) POLDA SULTRA Samuddin Samuddin; Sudirman Zaid; Noval Nur
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 7, No 1 (2023): Jurnal JUMBO Vol 7 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.209 KB) | DOI: 10.33772/jumbo.v7i1.28339

Abstract

This study aims to: 1) determine the effect of organizational commitment, organizational culture and job satisfaction on the performance of the HR Bureau of the Regional Police of the Southeast Sulawesi, 2) determine the effect of organizational commitment on the performance of the personnel of the HR Bureau of the Regional Police of Southeast Sulawesi, 3) determine the influence of organizational culture on the performance of the personnel of the HR Bureau of the Regional Police. Southeast Sulawesi, and 4) knowing the effect of job satisfaction on the performance of the HR Bureau of the Regional Police of the Southeast Sulawesi Province.The object of this research is the HR Bureau of the Southeast Sulawesi Regional Police. The research population was 56 members of the police who served in the Southeast Sulawesi Regional Police HR Bureau and were used as research samples. The research data was collected using aquestionnaire, the research data was analyzed by Multiple Linear Regression using SPSS ver 22 to determine the results of the regression analysis of the influence of the independent variable on the dependent variable.The results of the study: 1) Together, organizational commitment, organizational culture and job satisfaction have a positive influence on personnel performance on members of the HR Bureau of the Regional Police of Southeast Sulawesi, 2) Organizational commitment has a positive and significant effect on personnel performance on members of the HR Bureau of the Regional Police of Southeast Sulawesi, 3) Organizational culture has a positive and significant effect on personnel performance at members of the Southeast Sulawesi Regional Police HR Bureau and 4) Job satisfaction has a positive and significant effect on personnel performance on members of the Southeast Sulawesi Regional Police HR Bureau.
PEMBINAAN INDUSTRI KREATIF KELOMPOK WANITA PROGRAM KELUARGA HARAPAN DI DESA SINDANG KASIH, KECAMATAN RANOMEETO BARAT KABUPATEN KONAWE SELATAN Sudirman Zaid; Rahmat Madjid; Samdin; Wahyuniati Hamid; La Harjoprawiro
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 7: Desember 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v4i7.9268

Abstract

Desa Sindangkasih merupakan wilayah dengan potensi besar dalam pemberdayaan ekonomi melalui industri kreatif, khususnya bagi kelompok wanita anggota Program Keluarga Harapan (PKH). Program pembinaan ini bertujuan untuk meningkatkan keterampilan, produktivitas, dan akses pasar bagi produk industri kreatif yang dihasilkan oleh kelompok wanita PKH. Metode pelatihan meliputi sesi pelatihan teknis, pengembangan inovasi produk, manajemen keuangan, serta pemanfaatan teknologi digital untuk promosi dan pemasaran. Hasil pelatihan menunjukkan peningkatan keterampilan dan pengetahuan peserta, diikuti dengan penguatan kapasitas produksi serta akses yang lebih luas ke pasar lokal dan global. Program ini juga berhasil meningkatkan nilai ekonomi produk lokal melalui inovasi dan strategi pemasaran digital. Dengan pendekatan berkelanjutan, kegiatan ini diharapkan mampu mendorong kemandirian ekonomi anggota PKH dan kontribusi yang signifikan terhadap pembangunan ekonomi Desa Sindangkasih.