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All Journal Excellent IQRO: Journal of Islamic Education Sebatik JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) JURNAL PENDIDIKAN TAMBUSAI Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Jurnal Pengabdian kepada Masyarakat Nusantara JURNAL ABDIMAS TRIDHARMA MANAJEMEN Buletin Poltanesa International Journal of Economy, Education and Entrepreneurship (IJE3) Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) Jurnal Pengabdian Masyarakat (ABDIRA) Ekonomi dan Bisnis JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Indonesia Journal of Midwifery Sciences Jurnal Mahasiswa Mengabdi (JIMAWAbdi) Jurnal Indonesia Sosial Sains Innovative: Journal Of Social Science Research Jurnal PERKUSI: Pemasaran, Keuangan dan Sumber Daya Manusia International Journal Multidisciplinary Science Jurnal Pengabdian kepada Masyarakat : Kreasi Mahasiswa Manajemen JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jurnal Audit, Pajak, Akuntansi Publik JPFT (Jurnal Pendidikan Fisika Tadulako Online) Jurnal Pengabdian Tangerang Selatan
Lisdawati Lisdawati
Fakultas Tarbiyah dan Keguruan Universitas Islam Negeri Sultan Syarif Kasim Riau
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Nursing Physics Public Health Social Sciences Other

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Journal : Buletin Poltanesa

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Implementation of Smart City Program Policy on The Use of Samagov Application in Digital Sub-District of Samarinda Seberang Lisdawati, Lisdawati; Paselle , Enos; Indarto , Kus; Irawan, Bambang
Poltanesa Vol 26 No 1 (2025): June 2025
Publisher : P3KM Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tanesa.v26i1.3389

Abstract

This research investigates the implementation of the Smart City program policy through the application of Samagov within the digital sub-district initiative in Samarinda Seberang. The study aims to examine the extent to which the policy has been realized in practice, as well as to identify the supporting and inhibiting factors influencing its effectiveness. Employing a qualitative descriptive approach, the data were collected through in-depth interviews, document analysis, and field observations. The research framework is grounded in George C. Edward III’s policy implementation model, which emphasizes four core variables: communication, resources, disposition of implementers, and bureaucratic structure. The findings reveal that although the application represents a strategic effort in modernizing public service delivery, several significant obstacles remain. These include ineffective communication between stakeholders, lack of clarity in information dissemination, insufficient trained human resources, and a bureaucratic structure that is not yet adaptive to digital transformation. Additionally, the supporting Standard Operating Procedures (SOPs) are still under development, which has led to inconsistencies in service execution. On the other hand, some enabling factors were identified, such as leadership commitment, availability of digital infrastructure, and collaboration with technology providers. The study concludes that a more structured and inclusive implementation strategy is needed, particularly by improving inter-agency coordination, simplifying SOPs, providing regular technical training, and increasing community digital literacy. The establishment of digital service units at the sub-district level is also recommended to ensure service consistency and accessibility. Effective policy implementation in this context is expected to accelerate digital governance practices and contribute to more transparent, efficient, and inclusive public service delivery in line with the Smart City vision.
Co-Authors Adiyono Agusriyanti Irna, Rizky Ananda, Olyvia Angga Pratama Anggraini, Reza Deswita Anggraini, Rr Renny Arif Hidayat Bambang Irawan Christinawati Putri, Ferica Ciptiasrini, Uci Dina Novita, Dina Dwi Wulandari, Rizki Fadillah Fadillah Faisal Faisal Faisal, H. Muh. Happy Fitria, Happy Hasbi Ananta, Nadila Hermiyetti Hulasoh, Ela Indarto , Kus Jaswita, Derizka Inva JMV Mulyadi K, Milka Anggraeni Kartini Kartini Khoffifah, Khoffifah Kresnina, Kresnina Krisnaldy, Krisnaldy Kusumastuti , Istiana Lailiah, Nurzhahratul Lase, Hofandrik Littu, Herlina Marjohan, Masno Martono, Adi Marungkil Pasaribu Muhammad Andhika Nainggolan, Yohanna Thresia Najwa Balloteng, Bunga Nurcahayati, Siti NURDIN, DJAYANI Nuridah, Siti Nurul Istiqomah Nurwita, Nurwita Oktasari, Erita Paselle , Enos Patriandari, Patriandari Paulina, Vanka Praditya, Alvin Putra, Irsan Herlandi Putri, Anindha Zalwana Putri, Ferica Christinawati R, Catur Galuh R, Pancagaluh Rachmawaty Rachmawaty, Rachmawaty Rahmasari, Novia Rahmawati, Meylin Rini Pratiwi, Sulistya Ririn Widyastuti Wulaningsih Safitri, Catur Arum Sagena, Uni Sani, Nurul Kami Septian, Septian Septiani, Fauziah Setiawan, Abraham Alfarizki Setiyo, Heri Sunarto, Ading Supardi Supardi Supatmin, Supatmin Susaldi, Susaldi Susanti, Fahmi Sutarto, Bambang Sutiman Sutiman, Sutiman Sutiyani, Sutiyani Syamsuddin, Rahmi Andini Syamsudin, Rahmi Andini Syamsuriwal, Syamsuriwal Thresia Nainggolan, Yohanna Tri Sulistyani Widia Astuti Widodo, Adji Winata, Michelle Yulianto, Eka