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All Journal Sosiohumaniora Jurnal Kesehatan Masyarakat Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Prosiding Pengabdian FISIP Unila MetaCommunication; Journal Of Communication Studies Seminar Nasional FISIP Unila Jambe Law Journal MUHARRIK: JURNAL DAKWAH DAN SOSIAL Sarwahita : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Kepolisian Cepalo Wacana Publik Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Jurnal Administrative Reform Jantra International Journal of Social Learning (IJSL) Journal of Research in Social Science and Humanities Seandanan: Jurnal Pengabdian pada Masyarakat Journal of Governance and Accountability Studies KOLONI The Eastasouth Management and Business The Eastasouth Journal of Social Science and Humanities Scripta Technica: Journal of Engineering and Applied Technology INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Intan Fitri Meutia
Jurusan Administrasi Negara, FISIP, Universitas Lampung
Religion Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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Evaluating BMKG Public Information Services in Flood Disaster Areas Using ITO (Input-Throughput-Output) Model Approach HS, Ira Marby; Meutia, Intan Fitri; Hermawan, Dedy; Yulianto, Yulianto
The Eastasouth Journal of Social Science and Humanities Vol. 2 No. 02 (2025): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v2i02.384

Abstract

Public information services from the Meteorology, Climatology, and Geophysics Agency (BMKG) play an important role in mitigating hydrometeorological disaster risks. This study analyzes the processes and factors that influence public information services at the Class I Radin Inten II Meteorology Station, especially in areas affected by flooding in Bandar Lampung City. With a qualitative descriptive approach, data were obtained through observation, interviews, and questionnaires involving 12 key informants and 41 respondents from the community. The results of the study indicate that although services have been digitized, the provision process is optimal, but regulations are needed as a legal umbrella for public service activities, and the need for audience understanding is still a challenge. These findings are the importance of optimizing communication strategies and collaboration with stakeholders to improve service effectiveness.
Implementation of School Zoning System Policy for Prospective New Students on the Border of Bandar Lampung City and South Lampung Regency Apriyani, Yuyun; Yulianto, Yulianto; Meutia, Intan Fitri; Hermawan, Dedy
The Eastasouth Journal of Social Science and Humanities Vol. 2 No. 02 (2025): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v2i02.385

Abstract

The zoning policy in New Student Admissions (PPDB) aims to equalize access and quality of education in Indonesia. This study analyzes the implementation of the zoning policy for prospective new students on the border of Bandar Lampung City and South Lampung Regency, focusing on SMP Negeri 24 Bandar Lampung and SMP Negeri 1 Tanjung Bintang. Data were obtained through interviews, observations, and document studies. The study shows that the main obstacle is administrative inconsistency even though the distance criteria have been met. Policy recommendations include increasing socialization and revising regulations to accommodate the needs of border communities.
The determinants of integrating women and children-friendly village programs with Anti-drug programs and Stakeholder-Based inclusive village programs Duadji, Noverman; Tresiana, Novita; Meutia, Intan Fitri
Journal of Governance and Accountability Studies Vol. 3 No. 2 (2023): July
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jgas.v3i2.1604

Abstract

Purpose: Considering the recent phenomenon, there has been an increase in the types and sources of village programs, but program implementation often needs improvement. The cause of failure is thought to be that the ministry designed and implemented the program unilaterally, running partially without stakeholder involvement. Therefore, the objectives of this research are (1) to explain stakeholder involvement and (2) to identify critical factors for the success of village program integration. Research methodology: To the research objectives, the method used is a micro-qualitative method through social mapping as an instrument for community development models. Results: The results obtained are research findings, which consist of (a) the village government's initiation through discussion forums succeeded in equalizing stakeholder perceptions and (b) initiation becomes a way for program integration and an arena capable of encouraging the development of program democratization. Limitations: The research limitation is that the research area only covers one village, so the conclusions obtained are micro. The scope of the substance and area must be expanded to obtain a more comprehensive picture and more in-depth formulation of the findings. Contribution: The research explains that program integration supports improving the socio-economic conditions of village communities, strengthening collaboration, sharing resources, responsibility, innovation, and program expansion.
The determinants of integrating women and children-friendly village programs with Anti-drug programs and Stakeholder-Based inclusive village programs Duadji, Noverman; Tresiana, Novita; Meutia, Intan Fitri
Journal of Governance and Accountability Studies Vol. 3 No. 2 (2023): July
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jgas.v3i2.1604

Abstract

Purpose: Considering the recent phenomenon, there has been an increase in the types and sources of village programs, but program implementation often needs improvement. The cause of failure is thought to be that the ministry designed and implemented the program unilaterally, running partially without stakeholder involvement. Therefore, the objectives of this research are (1) to explain stakeholder involvement and (2) to identify critical factors for the success of village program integration. Research methodology: To the research objectives, the method used is a micro-qualitative method through social mapping as an instrument for community development models. Results: The results obtained are research findings, which consist of (a) the village government's initiation through discussion forums succeeded in equalizing stakeholder perceptions and (b) initiation becomes a way for program integration and an arena capable of encouraging the development of program democratization. Limitations: The research limitation is that the research area only covers one village, so the conclusions obtained are micro. The scope of the substance and area must be expanded to obtain a more comprehensive picture and more in-depth formulation of the findings. Contribution: The research explains that program integration supports improving the socio-economic conditions of village communities, strengthening collaboration, sharing resources, responsibility, innovation, and program expansion.
Public Private Partnership in The Development of Road Infrastructure in Lampung Province Utama, Realita; Yulianto, Yulianto; Hermawan, Dedy; Meutia, Intan Fitri
Journal of Research in Social Science and Humanities Vol 5, No 4 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i4.505

Abstract

This study aims to examine the implementation of the Public Private Partnership scheme in road infrastructure development in Lampung Province, specifically through the BERKIBAR (Together We Fix Damaged Roads) Program. The main focus is directed at analyzing the effectiveness of partnership governance involving the public and private sectors based on the principles of good governance, active stakeholder participation, ethical standards of implementation, and indicator-based performance measurement. This study uses a qualitative approach with a case study design. Data collection techniques include in-depth interviews, direct observation, and document analysis. The results show that the BERKIBAR program has made a positive contribution in accelerating road infrastructure development, but still faces various structural and administrative obstacles. Weaknesses are seen in delays in physical project progress, minimal community involvement, and discrepancies between reporting and field realization. In addition, the indicator-based evaluation system has not been implemented comprehensively and systematically. Practically, these findings demonstrate the importance of strengthening collaborative governance in Public Private Partnerships to improve the efficiency and accountability of infrastructure development. The academic contribution of this study lies in the development of a sustainable partnership model based on the principles of New Public Governance as a relevant approach in the context of regional development. 
Analysis of the Role of Stakeholders in the Governance of Street Vendors in Metro City Simarmata, Theresia Helen; Hermawan, Dedy; Meutia, Intan Fitri; Utoyo, Bambang
The Eastasouth Management and Business Vol. 4 No. 02 (2026): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v4i02.837

Abstract

Street vendor governance in developing countries presents complex challenges between protecting economic rights and maintaining public order. This study aims to analyze stakeholder roles, relationships, and interactions in street vendor governance in Metro City, and identify supporting and inhibiting factors affecting policy implementation effectiveness. Using a descriptive-exploratory qualitative approach, data were collected through semi-structured interviews with nine informants including government agencies, vendor associations, and media, complemented by observation and documentation. Results indicate that governance involves three systematic stages: planning, implementation, and evaluation with collaborative participation from the Trade Office, Civil Service Police Unit, Public Works Office, Transportation Office, Cooperatives and SMEs Office, and vendor associations based on Regional Regulation Number 09 of 2017. Supporting factors include comprehensive regulation, cross-sector coordination, government-association synergy, and program innovations such as Kue Ping and MAPAN Store. However, governance effectiveness is hindered by inadequate infrastructure at relocation sites, vendor resistance, low legal awareness, weak public trust, and limited human resources and budget. The study recommends infrastructure improvement, enhanced communication transparency, continuous education programs, dedicated budget allocation, digitalization of monitoring systems, and balanced enforcement mechanisms to achieve sustainable street vendor governance.
Implementing Digital Education Policy through e-Rapor in Rural Indonesian High Schools: A Case Study of SMAN 1 Abung Tinggi Aghisna Amalia Putri; Intan Fitri Meutia; Dedy Hermawan; Bambang Utoyo S
Journal of Engineering and Applied Technology Vol 1 No 2 (2025): December: Scripta Technica: Journal of Engineering and Applied Technology
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/9a8jqy40

Abstract

This study examines the implementation of Indonesia’s digital education policy through the e-Rapor system in a rural public high school, SMAN 1 Abung Tinggi, using a qualitative descriptive case study approach. Drawing on in-depth interviews, non-participant observations, and document analysis, the research analyzes e-Rapor as a socio-technical instrument embedded in organizational routines rather than as a standalone technological application. The findings show that e-Rapor improves administrative efficiency, data integration, and reporting accountability, while simultaneously reshaping assessment practices, professional roles, and internal coordination mechanisms. Implementation outcomes are strongly mediated by human resource capacity, leadership practices, infrastructural constraints, and informal adaptive arrangements developed at the school level. Digital literacy gaps and unstable connectivity remain persistent challenges, yet peer collaboration and managerial support enable functional policy adaptation. The study demonstrates that digital policy effectiveness in rural contexts emerges from institutional mediation and organizational learning, not from technological deployment alone. Theoretically, the research contributes to policy implementation and digital governance by highlighting adaptive compliance, while methodologically it demonstrates qualitative inquiry for capturing contextualized dynamics.    
The Implementation of E-Procurement within the Procurement Service Unit (UKPBJ) of the Directorate General of Corrections in Lampung Vike Youdit; Intan Fitri Meutia; Dian Kagungan; Noverman Duadji
Journal of Engineering and Applied Technology Vol 1 No 2 (2025): December: Scripta Technica: Journal of Engineering and Applied Technology
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/1p0xd552

Abstract

This study examines the empirical implementation of e-procurement within the Procurement Service Unit (UKPBJ) of the Directorate General of Corrections in Lampung, focusing on accountability, effectiveness, and transparency outcomes. Utilizing a qualitative descriptive approach, data were collected through in-depth interviews, non-participant observation, and document analysis, while analytical validation employed triangulation and the interactive model of data reduction, display, and iterative conclusion verification. Findings indicate that digital systems such as SPSE, e-catalogue, and INAPROC have substantially improved traceability and procedural order in procurement activities, enabling more efficient supplier selection, contract management, and monitoring of procurement stages. Nevertheless, optimal outcomes are hindered by infrastructure disparities, limited human resource competencies, and inconsistent managerial support, which constrain uniform adoption and system utilization. Regulatory support and policy clarity significantly influence implementation success, while leadership and capacity-building emerge as pivotal enablers. The study contributes to e-procurement literature by empirically validating socio-technical determinants of digital procurement performance, highlighting the need for coordinated interventions in technological readiness, institutional governance, and personnel development to fully realize transparency, accountability, and efficiency objectives in public sector procurement
TAX SOCIALIZATION, SERVICE QUALITY AND TAXPAYER LOYALTY: PUBLIC TRUST AS A MEDIATING VARIABLE IN TANGGAMUS REGENCY, LAMPUNG Alvindra Alvindra; Intan Fitri Meutia; Dedy Hermawan
International Journal Of Humanities, Social Sciences And Business (INJOSS) Vol. 5 No. 1 (2026): INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Publisher : ADISAM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tax compliance and taxpayer payment loyalty are essential for the sustainability of taxation systems and are closely shaped by the quality of interactions between tax authorities and taxpayers. This study examines the influence of service quality and tax socialization on taxpayer payment loyalty, with public trust serving as a mediating variable. Employing a quantitative explanatory research design, data were gathere through structured questionnaires distributed to taxpayers in Tanggamus Regency, Lampung Province. The data were analysis using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with bootstrapping techniques to assess both direct and indirect relationships among the research variables. The findings indicate that Service Quality has a positive and significant effect on Kepercayaan publik and Taxpayer Payment Loyalty. Furthermore, Kepercayaan publik significantly mediates the relationship between Service Quality and Taxpayer Payment Loyalty, highlighting the pivotal role of trust as a key mechanism in fostering sustainable tax compliance. In contrast, Tax Socialization demonstrates a significant direct effect on Taxpayer Payment Loyalty but does not have a significant effect on Public Trust, nor does it produce a mediating effect through trust. These results suggest that tax socialization activities that are predominantly technical and one-way are insufficient to build taxpayer trust. Overall, this study underscores the importance of consistently improving service quality and strengthening institutional trust as primary strategies to enhance taxpayer loyalty. The findings contribute to the literature on public administration, tax compliance behavior, and institutional trust within the context of public finance.
Birokrasi dan Revolusi Industri 4.0: Mencegah Smart ASN menjadi Mitos dalam Agenda Reformasi Birokrasi Indonesia: Bureaucracy and Industrial Revolution 4.0: Preventing The Myth of Smart ASN In Indonesia's Bureaucratic Reform Agenda Faedlulloh, Dodi; Maarif, Syamsul; Meutia, Intan Fitri; Yulianti, Devi
Jurnal Borneo Administrator Vol. 16 No. 3 (2020): Desember 2020
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v16i3.736

Abstract

This research is motivated by the idea of Smart ASN which was introduced by the government as a step to face the industrial revolution 4.0. The government must face the industrial revolution 4.0. The apparatus must adapt to technological transformation. The purpose of this research is to explore critically the roots of the Smart ASN idea. This research method uses PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses). The results show that the Smart ASN idea still has an inherent problem that is not yet optimal use of information technology. In other words, the Smart ASN idea does not have a solid foothold. The result of the alternative analysis that needs to be done is to optimize the presence of the millennial generation by 1) Providing jobs that are in accordance with their competencies and potential; 2) Provide opportunities to open perspectives and learn new knowledge in work through various methods; 3) Providing space for the new idea; 4) Building a humanistic work culture; and 5) Providing opportunities for capacity building for young apparatuses. Meanwhile, to support the management of human resources, the idea of ASN Corporate University can be implemented to achieve the goal of Smart ASN. Keywords: Bureaucracy, Smart ASN, Industrial Revolution 4.0 Abstrak Penelitian ini dilatarbelakangi oleh gagasan Smart ASN yang dikenalkan pemerintah sebagai langkah menghadapi era revolusi industri 4.0. Revolusi industri 4.0 adalah fase terkini yang harus dihadapi oleh pemerintahan Indonesia. Para aparatur dipaksa untuk beradaptasi terhadap transformasi teknologi agar pelayanan publik lebih efisien. Tujuan dari penelitian ini untuk menelusuri secara kritis akar gagasan Smart ASN, menggali aspek yang masih menjadi kekurangan dalam Smart ASN. Metode penelitian ini menggunakan metode PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses). Hasil penelitian menunjukkan bahwa gagasan Smart ASN masih memiliki problem inheren yakni belum optimalnya pemanfaatan teknologi informasi dalam birokrasi. Dengan kata lain, gagasan Smart ASN tidak memiliki pijakan yang kuat sehingga diperlukan langkah mengisi kekosongan yaitu dengan mengoptimalkan momentum hadirnya generasi milenial di lingkungan birokrasi dengan cara pengelolaan SDM di era digital yang bersifat pemberdayaan pegawai: yaitu 1) Memberikan pekerjaan yang sesuai dengan kompetensi dan potensi diri; 2) Memberikan peluang untuk membuka perspektif dan mempelajari pengetahuan baru dalam pekerjaan melalui berbagai metode; 3) Memberikan ruang produksi gagasan; 4) Membangun budaya kerja yang humanis; dan 5) Memberikan peluang peningkatan kapasitas bagi para aparatur muda. Sedangkan untuk menunjang pengelolaan SDM, gagasan ASN Corporate University bisa dilaksanakan untuk mencapai tujuan Smart ASN Kata Kunci: Birokrasi, Smart ASN, Revolusi Industri 4.0
Co-Authors Ade Sofyansah Aghisna Amalia Putri Agung Saputra Alvindra Alvindra Anisa Utami Anna Gustina Zainal Apandi Apandi Apandi Apriyani, Yuyun Assalam, Muhammad Shafwan Baehaqi Bambang Utoyo Bambang Utoyo Bambang Utoyo S Bambang Utoyo Sutiyoso Bayu Sujadmiko, Bayu Bima Novian Dedy Hermawan Dedy Hermawan Dedy Hermawan Devi Yulianti Devi Yulianti Devi Yulianti Dewi Brima Atika Dewie Brima Atika Dian Kagungan Dodi Faedlulloh, Dodi Ega Permana Eko Budi Sulistio Fery Triatmojo Fitria Lestari Helvivi Anggriyani Hery Widijanto HS, Ira Marby I Made Jaya Muna Ichwan Nurutdin Machruf Iskardo P Panggar ITA PRIHANTIKA Jane Anditia M Syafei M. Syamsul Maarif Maulita Daniar Anom Meiliyana Meiliyana Nana Mulyana Nina Yudha Aryanti Noverman Duadji Novita Tresiana Novita Tresiana Novita Tresiana Pahreza, Urba Prastika, Okta Pratiwi, Agustina Prihantika, Ita Rahayu Sulistiowati Rahayu Sulistiowati Rendito Rendito Ria Shelawati Romadhona, Nabila Aisyah Sahisnu, Ayyas Alfath Savira Nur Aini Simarmata, Theresia Helen Simon Sumanjoyo Hutagalung Tanicha Aprilia Utama, Realita Vike Youdit Vina Karmilasari Wahyudi Wahyudi Yuendi Satria Apratama Yulianto Yulianto Yulianto Yulianto Yulianto Yulianto