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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Administrasi Bisnis JAM : Jurnal Aplikasi Manajemen Wacana, Jurnal Sosial dan Humaniora PROFIT : Jurnal Administrasi Bisnis The International Journal of Accounting and Business Society DeReMa (Development Research of Management) Jurnal Manajemen Journal of Public Administration Studies International Journal Of Science, Technology & Management (IJSTM)
Umar Nimran
Universitas Brawijaya
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Social Sciences Transportation Other

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Journal : JAM : Jurnal Aplikasi Manajemen

 1 
Pengaruh Karakteristik Individu, Stres Kerja, Kepercayaan Organisasional terhadap Intention To Stay Melalui Kepuasan Kerja dan Komitmen Organisasi (Studi pada Dosen Tetap Yayasan PTS Makassar) Arifin. S, Zaenal; Troena, Eka Afnan; Thoyib, Armanu; Nimran, Umar
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Research result indicate that there are 7 hypothesis that positively and significantly influenced, and two hypothesis that positively and significantly not related. The hypothesis that positively and significantly influenced are : (1) Individual Characteristic influence to the job satisfaction, (2) organizational beliefs influenced the job satisfaction,(3) individual characteristic influence the organizational commitment, (4) Work stress influence the organizational commitment, (5) job satisfaction influence the organizational commitment, (6) job satisfaction influence the intention to stay, and (7) organizational commitment influence the intention to stay. While the hypothesis that are not positive and significant influence are: (1) work stress influence the job satisfaction, and (2) organizational beliefs influence the organizational commitment.Keywords: Individual characteristic, work stress, organizational belief, job satisfaction, organizational commitment and intention to stay
Pengaruh Customer Relationship Management (CRM) terhadap Kinerja CRM Bank serta Dampaknya terhadap Kepuasan Konsumen (Studi Penerapan CRM pada Perbankan di Kota Makassar) Andi Mappatompo; M. Syafiie Idrus; Margono Setiawan; Umar Nimran
Jurnal Aplikasi Manajemen Vol 9, No 1 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The purpose of this study is to explain whether the implementation of Customer Relationship Management (CRM) in banking can improve bank CRM. performance and at the same time create satisfaction to customers. This study examined the relationship between variables that makes this research as an. explanatory research. The research was conducted in Makassar. This study used two stage sampling techniques for collecting the samples. The first stage is the census method on 43 sub-branches of Bank BNI and Bank Mandiri in Makassar city that consisted of 32 sub-branches of Bank BNI and 11 sub-branches of Bank Mandiri. The second stage is the unit observation by using proportional random sampling technique for selecting bank employees interacting directly with customers and using information technology in supporting his/her work. The observation was implemented on 137 respondents. The statistical analysis that is used to test the hypothesis is path analysis. The researcher also conducted in-depth interviews on bank customers to confirm the quantitative results on the influence of the banking performance on customer satisfaction. In more detailed results, this study shows that: first, market orientation influences the performance of the banks; second, information technology does not directly influence the performance of the bank, but it influences indirectly through knowledge; third, information technology influences knowledge; fourth, knowledge affects the performance of the banks; fifth, the banking performance affects customer satisfaction. Overall this study shows that Customer Relationship Management application has an impact on customer satisfaction.Keywords: CRM, market orientation, information technology, knowledge, banking performance, customer satisfaction
Pengaruh Variabel Anteseden Kinerja terhadap Kepuasan Kerja dengan Penilaian dan Kompensasi Sebagai Variabel Moderator (Studi Pada Manajer Bank di Jawa Timur) Gerrit M. Pentury; Djumilah Zain; Umar Nimran; Armanu Thoyib
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research base on the fact that works performance is an important and challenging for managers. As a result, a manager needs to understand behavior differences and mange them into a positive behavior, called as high performance. This research aims 1) to what extent ability, motivation, and role perception influence perpormance; 2) to what extent ability, motivation, and role perception functioning as three antecedent variables influence job satisfaction; and 3) to what extent appraisal and compensation functioning as moderating variables strengthen the influence of performance on job satisfaction. The explanatory research, analysis unit of this research is middle managers at banks in East Java. This research employed interview with questionnaire model ad observation in collecting the data. In addition, this research utilized Structural Equation Modeling (SEM). This research reveals that (1) ability, motivation, and role perception influence performance; (2) ability, motivation, and role perception functioning as three antecedent variables influenced job satisfaction; (3) performance and performance appraisal functioning as moderating variables strengthened the influence on job satisfaction; however, compensation as a moderating variable did not strengthen the influence of performance on job satisfaction.Keywords: Ability, Motivation, Role Perception, Performance, Performance Appraisal, Compensation, Job Satisfaction
Pengaruh Budaya Nasional dan Partisipasi Anggaran terhadap Kesenjangan Anggaran pada Organisasi Ririn Handayani; Eka Afnan Troena; Umar Nimran; Mintarti Rahayu
Jurnal Aplikasi Manajemen Vol 9, No 2 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This type of research is categorized as explanatory research. The target population of this research is the entire structural officers in 11 regencies/cities of Riau Province. Accessible population is entire structural officers in 4 technical boards. Applying stratified random sampling, total sampling is 140, out of 135 returned questionnaires, 124 is good for the purpose of analysis. Structrual Equation Modelling (SEM) with AMOS software 6 version is used to examine the relationship among variables. Based on data analysis where the finding is also supported by sistematic variance of financial statement of each respective regencies/cities. Several results also generate; first , national culture consisting of power distance, uncertainty avoidance, masculine vs feminine, individualism vs collectivism, short and long term orientation influences the budgetary slack in 11 regencies/cities of Riau Province. Second, the influence of national culture will be stronger if budget particiaptory exists. Several recommendations from this research are to utilize national culture by reducing power distance, uncertainty avoidance, more feminine and close to group as well long-term orientation that is expected to decrease the budgetary slack.Keywords: national culture, budget participatory, and budgetary slack
Pengaruh Kualitas Layanan terhadap Citra Perusahaan, Kepuasan, Komitmen dan Loyalitas Nasabah (Studi pada Nasabah Tabungan BritAma Bank Rakyat Indonesia (BRI) di Provinsi Sulawesi Tenggara) Nasrul, Nasrul; Albabsji, Taher; Nimran, Umar; Kumadji, Srikandi
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

This study aimed to see the influence of service quality on corporate image, satisfaction, commitment and loyalty of customers of Bank Rakyat Indonesia in Southeast Sulawesi. Originality of this study is the addition of variables related to commitment customers are then connected with customer loyalty analysis approach in this research is descriptive statistical analysis and analysis of Structural Equation Modeling (SEM). Research results indicate that there are ten hypotheses received or significantly related, whereas no significant variable is the relationship of the customer satisfaction variable does not significantly influence veriabel commitment to customer.
Pengaruh Penempatan karyawan, Beban kerja, Burnout, Keterlibatan Karyawan, Pengembangan Karier dan Komitmen Organisasi terhadap Keinginan Keluar Karyawan (Studi pada Karyawan medical representative Industri Farmasi di Sulawesi Utara) Datu, Jusak S.; Habsji, Taher Al; Nimran, Umar; Idrus, Syafeii
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

All investments made by companies, to those who possess the qualified and competence would be in vain when the employee left the company, to reduce the risk of losing potential employee, an effort should be made to the company by building on existing documents within a company. This study is expected to know the influence of each variable in the Intention to leave in efforts to maintain employee not expensive, so do not be a burden to corporale overhead costs. The purpose of this study to assess the relationship between Job Placement (X) Workload (X), Burnout (X), Job Involvement (x,), Career Development (7), Organizational commitments (Y) Intention to leave (Y). Data analysis using Structural Equations Modeling (SEM). samples is 192 employees in medical representatives of the pharmaceutical industry in North Sulawesi. The results of this study found that career development and burnout can affect the intention to leave through career development and organizational commitment workload will affect the Intention to leave through career development. Employee involvement influence the Intention to leave through the organizational commitment.
Pengaruh Kepemimpinan terhadap Budaya Organisasi, Komitmen Kerja, Perilaku Kerja dan Kinerja Pegawai (Studi pada Satuan Kerja Perangkat Daerah Propinsi Sulawesi Tenggara) Husin, Nurwati; Nimran, Umar; Setiawan, Margono; -, Surachman
Jurnal Aplikasi Manajemen Vol. 10 No. 1 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (140.244 KB) | DOI: 10.21776/

Abstract

Tujuan dari penelitian ini adalah untuk menginvestigasi pengaruh dari kepemimpinan pada budaya organisasi, komitmen pekerjaan, perilaku bekerja, dan kinerja pegawai di Propinsi Sulawesi Tenggara. Pengumpulan data dilakukan dengan menyebarkan kuisioner dan melakukan wawancara mendalam. Sampel dari penelitian ini adalah 166 pegawai di 9 SKPN di Sulawesi Tenggara. Penelitian ini menggunakan analisis deskriptif untuk menentukan karakteristik dan deskriptif dr responden untuk masing2 indikator variabel. Sementara itu, untuk menguji hubungan antar variabel digunakan alat analisis inferensial dengan metode SEM dan pendekatan AMOS 7. Hasil dari penelitian ini mengindikasikan bahwa kepemimpinan yang baik dapat meningkatkan kinerja pegawai dengan mempertimbangkan factor-faktor seperti budaya organisasi, komitmen pekerjaan, dan perilaku bekerja di SKPD di Propinsi Sulawesi Tenggara. Selain itu, hasil menunjukkan bahwa dalam rangka meningkatkan perilaku bekerja pegawai yang lebih baik, pemimpin harus mempertimbangkan faktor budaya organisasi dan komitmen pekerjaan.  
Pengaruh Kepribadian, Kelas Sosial, dan Budaya Pengusaha terhadap Strategi Pemasaran dan Keputusan Menjadi Nasabah Bank Syariah Mandiri di Sumatera Barat Pasrizal, Himyar; Salim, Ubud; nimran, Umar
Jurnal Aplikasi Manajemen Vol. 10 No. 4 (2012)
Publisher : Universitas Brawijaya, Indonesia

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Abstract

This study aims to develop and test the consistency of variables relationship that influences Bank Syariah Mandiri's (BSM) consumer' behavior. According to theories and review of previous studies, customers' internal and external factors and marketing strategies of Islamic banks which are considered or perceived by the customers influence their decision to become customers of the Islamic banks. However, previous researches have shown inconsistent results in which some claimed that religion factor became themain reason to deal with Islamic banks, while others said it was not. This study specifically analyzes the variables of personality, social class, culture, and marketing strategies in influencing decision to become BSM's customers. The population in this study is all clients or customers of BSM in West Sumatra in 2010. The research sample is 383 customers. The sampling was done by using purposive sampling and the analysis was conducted by using Structural Equation Modeling (SEM) as an analysis tool. The results show that: (1) Traits of the customers' personality do not impose power over their decisions to become customers of BSM. (2) The higher position of customers' social class can encourage their decision to become customers of BSM. (3) The stronger the customers' culture, the stronger their decision to become customers of BSM. (4)The better the marketing strategies of Islamic banks are considered and perceived by customers, the more encouraged and stronger their decisions to become customers of BSM.
Co-Authors Ahmad Riadi Albabsji, Taher Andi Mappatompo Andriani Kusumawati Armanu Thoyib Cindy Sandra Lumingkewas Datu, Jusak S. Desak Ketut Sintaasih Dini Fitrianasari Djamhur Hamid Djamhur Hamid Djumilah Zain Eka Afnan Troena Eka Afnan Troena Eko Ganis Sukoharsono Eny Yuniati Galuh Ajeng Ayuningtiyas Gerrit M. Pentury Gunawan Eko Nurtjahjono, Gunawan Eko Hafiidh Sancoko Dwi Putra Hajar Cherry Puspaliliah Hamidah Nayati Utami Hamidah Nayati Utami Hamidah Nayati Utami Herdiyanti Rise P Heru Setiawan Himyar Pasrizal Idrus, Syafeii Jundah Ayu Permatasari Kertahadi Kertahadi Kusdi Raharjo Lukman - Syamsudin M. Al Musadieq, M. Al M. Syafiie Idrus Made Sudarma Mamik Eko Supatmi Margono - Setiawan Margono Setiawan Margono Setiawan MARIA BINTANG Mima Kurniasih Mintarti Rahayu Mochammad Al Musadieq Musadieq, Muh. Al Musadieq, Muhammad Al Nasrul Nasrul Nurwati Husin Pasaman, Achmad Bakir Rianne Johnly Pio, Rianne Johnly Ririn Handayani Riza, M Faisal Robby Tanod Mamusung Safira Chaerani SATRIYAS ILYAS Siti Kadri Yanti Sari Siti Shoimah Srikandi Kumadji Surachman - Surachman . Surachman . Taher Al Habsji, Taher Al Taher Alhabsji Tri Wulida Afrianty Tri Wulida Afrianty Tursanurohmad, Noviana Ubud Salim Zaenal Arifin. S