Article Per Year (5 Year)
p-Index From 2021 - 2026
4.073
P-Index
This Author published in this journals
All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis JBIMA (Jurnal Bisnis dan Manajemen) Jurnal Proaksi Budimas : Jurnal Pengabdian Masyarakat Jurnal Kewarganegaraan Business Review and Case Studies Al-Buhuts (e-journal) Reviu Akuntansi, Manajemen, dan Bisnis Journal of Economic and Management (JECMA) Journal of Accounting and Finance (JACFIN) Journal of Education Technology Information Social Sciences and Health JAMU : Jurnal Abdi Masyarakat UMUS Journal of Law, Education and Business Jurnal Ekonomi, Manajemen, Akuntansi JIMEK Jurnal Ilmiah Ultras Optimal: Jurnal Ekonomi dan Manajemen
Andi Yulianto
Fakultas Ekonomi Dan Bisnis, Universitas Muhadi Setiabudi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

Published : 42 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 42 Documents
Search

 1   2   3   4   5 
Analisis Disiplin Kerja dan Fungsi Pengawasan Pemimpin terhadap Kinerja Karyawan di PT BIG dengan Kepuasan Kerja sebagai Variabel Intervening Selfi Anggraini; Hendri Sucipto; Andi Yulianto; Azizah Indriyani; Nur Khojin
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 5 No. 3 (2025): November: Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v5i3.7893

Abstract

PT BIG as a manufacturing company has a major responsibility in maintaining product quality and ensuring customer satisfaction. Suboptimal employee performance can negatively impact the company's reputation and the achievement of production targets. Therefore, this study aims to analyze the effect of work discipline and the supervisory function of leaders on employee performance, with job satisfaction as an intervening variable at PT BIG. The study was conducted at PT BIG from February to July 2025 with a population of 421 employees. The research sample consisted of 205 employees selected using the proportional random sampling method. The approach used was quantitative with the analysis technique using SmartPLS. The results showed that work discipline had a positive and significant effect on employee performance, but did not have a significant effect on job satisfaction. Conversely, the supervisory function of leaders was shown to have a positive and significant effect on both employee performance and job satisfaction. Furthermore, job satisfaction had a significant effect on employee performance. The mediation test showed that job satisfaction did not mediate the relationship between work discipline and employee performance, but significantly mediated the relationship between the supervisory function of leaders and employee performance. These findings indicate that although work discipline is important for improving performance, this factor does not directly affect the level of employee job satisfaction. Conversely, the supervisory function of leaders plays a strategic role not only in ensuring the achievement of performance targets but also in increasing job satisfaction, which in turn positively impacts overall performance. This study recommends that companies strengthen the supervisory role of leaders by being participatory, communicative, and supportive, thereby creating a conducive work environment, increasing motivation, and continuously improving employee performance.
Pengaruh Customer Experience terhadap Kepuasan dan Loyalitas Konsumen Sepeda Motor Honda di Kecamatan Ketanggungan dengan Kemudahan Pembayaran sebagai Variabel Intervening Sustri Nur Aeni; Andi Yulianto; Dwi Harini; Akbar NP Darma Wahana; Roby Setiadi
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 5 No. 3 (2025): November: Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v5i3.7894

Abstract

Market competition in the automotive industry, especially the motorcycle segment, is getting tighter as many brands offer product excellence and diverse after-sales services. Honda, as one of the brands that dominates the two-wheeled vehicle market in Indonesia, including in Ketanggungan District, Brebes Regency, continues to strive to improve the quality of customer experience as a strategy to maintain customer satisfaction and loyalty. One factor that is considered important in supporting customer experience is ease of payment, which allows the purchase process and installment payments to be more practical and efficient. This study aims to investigate the effect of customer experience on the satisfaction and loyalty of Honda motorcycle consumers in Ketanggungan District, with ease of payment as an intervening variable. This study uses a quantitative approach with a survey method. Data were obtained by distributing questionnaires to 365 respondents who are owners or users of Honda motorcycles in the Ketanggungan District area. Data analysis was carried out using Structural Equation Modeling Partial Least Squares (SEM-PLS) with the help of SmartPLS software. The results show that customer experience has a positive and significant influence on customer satisfaction. Furthermore, payment convenience has been shown to significantly influence customer satisfaction, both directly and as a mediating variable. Mediation tests confirm that payment convenience serves as a significant mediator, strengthening the relationship between customer experience and customer satisfaction. These findings offer practical implications for Honda motorcycle dealership management to continuously improve the quality of customer interactions, provide flexible payment options, and ensure satisfactory after-sales service. This will ensure customer satisfaction and enhance brand loyalty amidst increasingly competitive markets.
Co-Authors Adjizah Adjizah Afti Sulastri Agyztia Premana Ahmad Faozan Akbar NP Darma Wahana Alim Mutaqin Amelia Sholeha Anisa Sains Kharisma Asih Setyaningsih Ayusa Nitasari Budi Raharjo Deni Setiawan Dewi Indah Astuti Dumadi, Dumadi Dwi Harini Dwi Yoga Fahira Amelia Farhan Saefudin Wahid Gian Fitralisma Hendri Sucipto Herniah Herniah Heru Subagja Hilda Kumala wulandari Ikhwan, Syariefful Indah Dewi Mulyani Indriyani, Azizah Khalid Iskandar Laeli Kirana Putri Lutfianah Ulfa M. A. Wiryo M. Ajis Susilo M. Badruz Zaman Mafthukin Mafthukin Maftukhin Maftukhin Miswanto Miswanto Muhammad Iqbal Al-Banna Ismail MUHAMMAD SYAIFULLOH Mukson Mukson Mukson Mukson Mukson Nabilah Nike Indriyan Nasiruddin, Nasiruddin Nihayatul Fadlilah Nur Afridah NUR AISYAH Nur Khoeriyah Nur Khojin Nurul Fitriyani Nurul Izzati Otong Saeful Bachri Rais Puji Rahayu Riono, Slamet Bambang Risma Al-Fain Rita Isnaeni Riyadi Riyadi Roby Setiabudi Roby Setiadi Roby Setiadi Roni Roni Salsabila Maryunia Sasti Wulandari Selfi Anggraini Sholikha Puji Astuti Slamet Bambang Riyono Susi Sunanti Sustri Nur Aeni Syarieful Ikhwan TITI RAHMAWATI Tuti Alawiyah Ubaedillah Ubaedillah Yenny Ernitawati