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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI JURNAL RISET AKUNTANSI GOING CONCERN ACCOUNTABILITY JURNAL LPPM BIDANG EKOSOSBUDKUM Journal of Asean Studies on Maritime Issues Jurnal Ipteks Akuntansi Bagi Masyarakat Manajemen Bisnis dan Keuangan Korporat
Sifrid S. Pangemanan
Universitas Sam Ratulangi, Manado
Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Social Sciences

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AN ANALYSIS OF INDONESIA’S EXPORT VALUE TO ASEAN COUNTRIES BEFORE AND AFTER ASEAN ECONOMIC COMMUNITY (AEC) Tumober, Jennifer Roselyn; Pangemanan, Sifrid S.; Rumokoy, Farlane S
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 5, No 3 (2017): JE. VOL 5. NO. 3 (2017) HAL 3529
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (747.424 KB) | DOI: 10.35794/emba.v5i3.17763

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Abstract: Counting back since the formation of Association of Southeast Asian Nations (ASEAN), it took Indonesia and the other members of ASEAN 48 years to arrive at ASEAN Economic Community (AEC) establishment. This research aims to evaluate the export value performance as one of the things countries seek and expect when conducting or joining an economic integration. The study examines the change in the export value of Indonesia to the other nine members of ASEAN 1 year before and 1 year after the establishment of AEC using Wilcoxon signed rank test. The result shows a significant positive change in Indonesia’s export value to ASEAN countries before and after AEC with 90% year-on-year growth. Thailand dominates the value contribution to the total export value with 84% contribution leaving only 16% contribution for the rest of ASEAN members (Singapore 5%, Malaysia 2%, Philippines 2%, Vietnam 2%, Myanmar 2%, while Cambodia, Brunei Darussalam, and Lao PDR contribute 0%). Furthermore, mineral fuels, mineral oils and products of their distillation and bituminous substances are the top commodity of Indonesia to ASEAN countries after AEC delivering 22% contribution to the total export value. AEC giving Indonesia an easier access to 9 member countries of ASEAN. Indonesia’s export that only focus to Thailand is a quiet risky step as one of the famous investment theory stated “don’t put your eggs in the same basket”. Lastly, the domestic value-adding industry needs special attention from government because of the high raw materials export commodity that still high.Keywords: asean economic community (aec), economic integration, export, wilcoxon signed rank test
ANALYSIS OF CUSTOMER EXPERIENCE AND CUSTOMER SATISFACTION OF GOJEK APPLICATION BASED INFORMATION TECHNOLOGY SERVICES IN MANADO Kalangi, Kevin .; Pangemanan, Sifrid S.; Pandowo, Merinda .
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 1 (2018): JE VOL 6 NO 1 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (954.054 KB) | DOI: 10.35794/emba.v6i1.19323

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Abstract: Technology is affecting the life of every individual both qualitatively and quantitatively in the present age. The quick expansion of information technology has imbibed into the lives of millions of people and introduced major changes in the worldwide economic and business atmosphere. This research aims to analyze the customer experience and customer satisfaction of Go-Jek application in Manado. Technology is utilized by one of the online transportation companies in Indonesia, namely PT.Go-Jek Indonesia.With the existence of PT.Go-Jek Indonesia, create a new digital era in the Indonesia market, especially in technology services. People now have so many services that can be order through the Go-Jek application-based information technology in a smartphone. PT.Go-Jek Indonesia provide something thats really needed in the society.In the Go-Jek application there is available a variety of service to offer for consumers and several feature that’s already available in Manado that is to order food (Go-Food), transportation (Go-Ride for motorcycle and Go-Car for car), send goods or things (Go-Send), cashless transaction system (Go-Pay), buy in a particular shop (Go-Mart). The type of this research is qualitative research. The method used in this research is snowball sampling that get 12 respondents who fulfill the requirement to be interviewed.Keywords: information technology, customer experience, customer satisfaction, go-jek.
THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT TO CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION IN CABAL DINING MANADO Wattilete, Randy; Pangemanan, Sifrid S.; Pandowo, Merinda
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 1, No 4 (2013): Jurnal EMBA, HAL 2264 - 2381
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.768 KB) | DOI: 10.35794/emba.v1i4.3487

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Customer relationship management is the one influencing customer loyalty, but to get customer loyalty we should know how to make customer satisfaction. This research is purposed to analyze the impact of customer relationship management to customer loyalty through customer satisfaction in Cabal Dining Manado. This research used the Path analysis as the method of this research. Population in this research is mainly in this research is people in Manado. The sample of this research is 100 respondents of random sampling. The interpretation shows that every variable have strong relationship and are supported by significance level. Customers Relationship Management has a significant relationship with customer satisfaction so does customer satisfaction has a significant relationship with customer loyalty. Based on the result done, variable customer relationship management has a significant value to the customer satisfaction variable. Which means Cabal Dining should really pay more attention about how they built a relationship with their customers. Customer satisfaction is important in determine customer loyalty. By feeling satisfy there is a possibility that people would come again to the places that give them the experience they looking for. Keywords: customer relationship management, customer loyalty, customer satisfaction
ANALYZING PERCEIVED LEADERSHIP STYLE IN RELATION WITH PERCEIVED WORK STRESS IN PT PLN (PERSERO) UNIT INDUK PEMBANGUNAN SULAWESI BAGIAN UTARA Kananlua, Abigael L.; Pangemanan, Sifrid S.; Saerang, Regina T.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 7, No 3 (2019): JE VOL 7 NO 3 (2019)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (726.402 KB) | DOI: 10.35794/emba.v7i3.24028

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A good leadership is important in every company in achieving the company’s goals. A good leadership also will affect the work performance of employees, if the leadership style applied by the leader is not in the right way, the employee will experience stress at work. This study aimed to determine what type of leadership style should be embraced to decrease the negative effects of stress on employees. Research uses a quantitative approach. The sample are 60 employees of PT PLN (Persero) Unit Induk Pembangunan Sulawesi Bagian Utara and using Multiple Linear Regression Analysis. The results shows that Transformational, Transactional, and Laissez-faire leadership style simultaneously influence Work Stress. The findings also revealed that the Transformational Leadership style and Laissez-faire Leadership Style have negative relationship but does not significant influence Work Stress. While, Transactional Leadership Style has positive relationship and significant influence Work Stress. As for the recommendation, the leader should maintain and improve more on transformational leadership style by giving more motivation, inspiring and give more attention to the employees since it can brings good effect  and can decrease on employees’ stress level. Keywords: transformational leadership, transactional leadership, laissez-faire, work stress
ANALYZING THE FACTORS THAT TRIGGER CONSUMERS HEDONIC MOTIVATION IN CHOOSING LOCAL COFFEE SHOPS AND FRANCHISED COFFEE SHOPS IN MANADO Sangian, Yosua G.; Pangemanan, Sifrid S.; Pandowo, Merinda H. C.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 8, No 1 (2020): JE VOL 8 NO 1 (2020)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1173.513 KB) | DOI: 10.35794/emba.8.1.2020.27505

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The number of coffee shops in the city of Manado, which grows mainly in 2005, provides an opportunity for marketers competing for consumers. Many companies start doing café business in 2011, but the every business have competitor as always such as the franchise coffee shops, Starbucks, Dunkin Donuts and the local coffee.This research aims to analyzing the factor that trigger consumers hedonic motivation in choosing local coffee shops and franchised coffee shops in manado, With 100 Respondent. And the Factor Analysis method is used in this research. There are three most dominant factors out of twenty factors (Cleanless Appealing Aroma Adequate Lighting Comfortable Furniture View to Outside Brand and Product of Origin Service Staff Behavior Wi-fi Connection Promotion Trust And Respect Lifestyle Opportunity to Linger Menu Variety Taste and Ingredients Appealing Music) and three highest factors that have big impact on consumers hedonic motivation in choosing local coffee shops and franchised coffee shops in Manado, which are Price, Appealing Decor, and Appearence and Presentation, Based on communality test, the highest value is Price, followed by Appealing decor, and Appearence and Presentation.Keywords: Marketing, Consumers Behavior, Consumer Hedonic Motivation, Consumer Purchase Decisions, Coffee Shops
ANALYSING THE BOTTLENECKS IN LAUNDRY SERVICE OPERATION USING CAUSE AND EFFECT DIAGRAM (CASE STUDY ON FRESH & CLEAN COIN LAUNDRY IN MANADO) Sinsu, Eirene E.; Pangemanan, Sifrid S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 3 (2018): JE VOL 6 NO 3 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1002.27 KB) | DOI: 10.35794/emba.v6i3.20231

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Abstract: Fresh & clean coin laundry experienced the complaint from customer because delay in completion the customer laundry as the promised time. The slowdown of the operation processes usually happens because there are bottlenecks. Figuratively, bottleneck refers to any obstruction that slows down a flow or process. The aims of this research is to identify and analyze the causes of the bottlenecks in laundry service operation of Fresh & clean coin laundry. This research is descriptive research and uses qualitative method. Based on the result, this research is found 15 possible causes of the laundry service operation slowdown by using cause and effect diagram and than by using pareto analysis it is found that there is 2 significant causes that cause the bottlenecks in laundry service operation which is Fewer Steam Ironswith 24% causes contribution and Fewer Coin Laundry Machine is 21%. So these two causes are responsible for 45% of total causes of laundry service operation slowdown. Fresh & clean coin laundry needs to add more steam irons and coin laundry machine because the causes of delay to completion the customer laundry as the promised time is because there is bottlenecks in ironing and washing workstation that limiting the output.Keywords: service operation, bottlenecks, cause and effect diagram, pareto analysis.
ANALYZING THE INFLUENCE AMONG CULTURAL FACTOR, SOCIAL AND PSYCHLOGICAL WITH THE CUSTOMER BUYING DECISION OF ORIFLAME PRODUCT IN MANADO Sanger, Yunita Melani; Pangemanan, Sifrid S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 3, No 2 (2015): Jurnal EMBA, HAL 884- 1007
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (551.562 KB) | DOI: 10.35794/emba.3.2.2015.9255

Abstract

Consumer decision in buying products is an important activity in which where all revenues are coming from. The higher degress of product variety is also an influencial aspect in consumer decision for purchasing. The objective of this research is to find out the influence of Cultural, Social and Psychological factors toward consumer decision making for Oriflame product in Manado. This research used the Multiple Regresion Method. The findings showed that the three factors are simultaneously influence toward consumer decision for Oriflame product. Only Social factor has an influence, partially, toward consumer decision, while the Cultural and Psychological needs to increase the quality of cultural and psychological factor, so as to improve the marketing approval to increase the Service Quality for consumer and future sales. Keywords: cultural factor, social factor, psychological factor, customer buying decision
SELECTING THE BEST SMARTPHONE USING ANALYTICAL HIERARCHY PROCESS (AHP) METHOD (Case Study Lenovo, Asus and Oppo) Supit, Christoffel C.T; Pangemanan, Sifrid S.; Tumewu, Ferdinand .
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 3 (2018): JE VOL 6 NO 3 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (465.222 KB) | DOI: 10.35794/emba.v6i3.20061

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Abstract: In Manado city almost of all the top smartphone brands can be met in this city because the high excitability of peoples in Manado that encourage them to buy smartphone and fulfil their curious of the several smartphone even the brand that not enter the Indonesian marketplace or in other words unfamiliar smartphones like several brands such as Lenovo, Asus and Oppo. Based on the research problem, the objectives of this research is to identify which smartphone people prefer the most. This research used quantitative method. Quantitative research seeks to quantify the data. The method used to this research is Analytical Hierarchy Process (AHP). AHP is a method for ranking data and selecting the best given criteria. The result of this research has showing Price, Durability and Hardware Specification are the most important criterias. Based on the result would be well advised to pay attention on Price, Durability and Hardware Specification  before buying a Smartphone.Keywords: consumer needs, customer expectation, analytical hierarchy process.
ANALYSIS OF SERVANT AND TRANSFORMATIONAL LEADERSHIP ON CORPORATE SOCIAL REPONSIBILITY AT GEREJA KALVARI PENTAKOSTA MISSI DI INDONESIA Rau, Theodorus Vincent; Saerang, David P.E; Pangemanan, Sifrid S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 3, No 1 (2015): Jurnal EMBA, HAL 717- 840
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.861 KB) | DOI: 10.35794/emba.3.1.2015.7550

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Servant leadership and Transformational leadership are a leadership styles that must be owned by the present leaders. In this study, leadership style (servant leadership and transformational leadership) become the keys for investigating the corporate social responsibility in church. The aim is to examine the impact servant leadership and transformational leadership for the succeed of corporate social responsibility. The population of this research is all pastors of GKPMI. And the sample is 8 pastors from this church. This research used qualitative analysis, using the interview and observation techniques. This research found that servant leadership and transformational leadership must run together to obtain the corporate social responsibility, and it compliment and balanced the CSR in organization. Because it mixed together, the CSR is higher than before. Conclusion Servant leadership and transformational leadership have a positive impact toward congregation and because of that the corporate social responsibility in this organization is good enough, or can say extremely well. Recommendation for the church is to apply this servant and transformational leadership so the church can manage the CSR well. Keywords: servant, transformational leadership, corporate social responsibility
THE INFLUENCE OF PRODUCT KNOWLEDGE AND PRODUCT INVOLVEMENT TOWARD PURCHASE DECISION OF NISSAN CARS CUSTOMERS Tamboto, Filia C.; Pangemanan, Sifrid S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 7, No 1 (2019): JE VOL 7 NO 1 (2019)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (451.267 KB) | DOI: 10.35794/emba.v7i1.22913

Abstract

Abstract: This study aims to analyze the influence of product knowledge and product involvement toward purchase decision. Product knowledge and product involvement are expected to lead the customers purchase decision. In partial test, the purpose of this study are: 1) to analyze the influence of product knowledge toward purchase decision, 2) to analyze the influence of product involvement toward purchase decision. The population of this research is Nissan cars customers in Manado. The samples are 100 customers as the respondents. The data was analyzed using multiple regression method. The finding of this study is product knowledge and product involvement have strong and positive correlation with purchase decision. The result of this study indicates product knowledge has significant effect on purchase decision otherwise product involvement has no significant effect on purchase decision. The recommendation for Nissan company is to provide as many as possible of the information about the product in any media and to train the sales person to have all the knowledge about the product. Keywords: purchase decision, product knowledge, product involvement
Co-Authors Abram Ventura Wardana Putra, Abram Ventura Wardana Ahmad Maulana Ngurawan, Ahmad Maulana Angela, Beybs . Anggela Heyfi Meirene Angkouw, Karina Roseline Angraeni, Elvinda Febry Apita, Grisela Vivi Areros, Kartika L. Arindah Walangitan, Arindah Arsyad, Annisa M.T Aurelia Indah Molle Baguna, Nabella L Benu, Nada Astria Carmel Benu A.C. Benu Berhimpon, Gabriella . Bittie, Windy . Briando N.V. Walangitan Budiang, Feibe Teresa Chrisdy Rumerung Christian Poluan Christo Minardo Runtuwene Damongilala, Novia N. Dave Danie Lie, Dave Danie David P.E Saerang David P.E. Saerang David Paul Elia Saerang Deddy Sutrisno Surjaanto Derek Patriksen Osvaldo, Derek Patriksen Dhullo Afandi Dhullo Affandi Dio Rio Roring Dulloh Afandi Eirene Natalia Makal Eman, Trivena Deyvi Esterlita, Geruh D. N. Esther Yosilia Ernawati Longdong, Esther Yosilia Ernawati Evran Lexy Tambuwun Farlane Rumokoy Farlane S. Rumokoy Ferdinand J. Tumewu Ferdinand Tumewu Fitty Valdi Arie, Fitty Valdi Frederik G. Worang, Frederik G. Friska Baramuli, Friska Friskia Oroh, Friskia George, Stevany Carla Sophia Gerungai, Natalia Y. T. Gerungai, Natalia Y. T. Gerungai, Natalia Y.T. Gerungan, Dei Gustiani Goni, Priskila Hana Debora Gosal, Melisa Maria Gratia Wuntu Harijanto Sabijono Hazra Muda, Hazra Heince R. N. Wokas Heince Wokas Hendra H Hendrik Gamaliel Hengkeng, Gleidys Audina I Gede Suwetja Indah Heidy Poluakan Inggriani Elim Jessy D.L Warongan, Jessy D.L Jilly Gabriella Eman Johan R. Tumiwa, Johan R. Johan Tumiwa Jones, Tifani Joy Elly Tulung Judisty Kaumbang, Judisty Kading, Meylani Selvi Kakasih, Gita Gabriella Kalangi, Kevin . Kalendesang, Angelita Chyntia Kaloh, Yunita Agmenia Kalumata, Gabriella F. M. Kananlua, Abigael L. Kaunang, Karenina I. Kawenas, Calvien Kawengian, Kezia D. Kawet, Octodavid Keita Ch. M. Kalangi Kezia, Panambunan Eunike Monicca Kindangen, Indah Rani Jessica Kindangen, Natalia Shareen Kotangon, Armando Andika Kumaat, Mentari G. Kumendong, Andreano . Lahia, Bonifasius J. Lahida, Naya W. Lalelung, Marcela E. Laluyan, Wanda Nadya Lantang, Andhy Philip Lasut, Nanhito Clary Latjandu, Lady D. Lawani, Pamela Lendo, Octaviany Pricillia Lidia Mawikere Linda Lambey, Linda Lisa Christy Longgorung Loupatty, Sindie Margaretha Lumempouw, F. Geraldy Lumentut, Lusiana Lumentut, Pricilia Inry Lumintang, Yecika Glady Lumowa, Pingkan W.R. Luntungan, Clarissa A. R. Macawalang, Andre H.S Malonda, Alvincent . Mamahit, Bonaventura L. A. Mamangkay, Greyshella Sesdi Mambu, Christie Natalia Manalu, Marchell F. Mandagi, Reynaldi R. Mandey, Stevani Risel Manumpil, Ni Made V.A Maralending, Joshua Antika Maria Tielung Mariska Rondonuwu Marthin, Titien Marulitua C. Siahaan Masinambow, Chriskendry H. Matheos, Anggun N. Mawuntu, Keren A. Meily Y. B. Kalalo, Meily Y. B. Melisa Ngangi, Melisa Mengko, Lidya P. Merinda H. Ch. Pandowo Michelle Anastasya Porawouw Michelle Inri Fifalia Nangka Moniaga, Yosafat Timotius Moningka, Valerin Ariella Muhamad Riski Nindar Muin, Resti C Muljono, Wulan . Nani, Siti Sakina Nefry, Pajow A. Nelby T. Pasambuna Ni Wayan Surina, Ni Wayan Nirmala Buata Novi S. Budiarso, Novi S. Novita Regina Kumambong, Novita Regina Nur, Santi Ali M. Nurcahyo, Arkhan Billy Otinur, Faujan Palilingan, Kartini A.T. Palilingan, Lingkan N. Pamela Pantouw Pangerapan, Sonny . Pangkey, Giacita C. M. Pangkong, Blessy Monica Paoki, Esther Patricia Paramitha Sandy Mokodompit Parrangan, Gabby Angelina Paulus, Yavet Peggy Adeline Mekel Pelu, Fahcmy Idris Pesik, Rebecca Pinatik, Sherly . Polii, Florida P. K. Pondaag, Cloudian E. Pongoh, Virginia Ponto, Regina G. G. Porawouw, Regita . Prang, Seruni J. Putera, Tumonggor Christiando Ramli, Kaharuddin Randy Wattilete Raven Pardomuan Siagian, Raven Pardomuan Reynaldo Lomboan Reynold Briando Turangan, Reynold Briando Richard Laurenz Mumu, Richard Laurenz Riefad, Muh. Riefky Rima Ayu Lestari Riska Valentine Ulaan, Riska Valentine Rizka Amerchia Woruntu, Rizka Amerchia Robert Lambey Rondonuwu, Billy Imanuel Rondonuwu, Maxmilian Kevin Rondonuwu, Sintje S. Roringpandey, Prisky Mercedes Rudy J. Pusung Rudy J. Pusung Pusung Rugian, Veyne Rumokoy, Farlane S Runtu, Marseila Esterlita Saerang, Regina T. Samban, Yonatan W. A. Sanggor, Eukaristia M Sangian, Yosua G. Sarapi, Natalia Melinda Sendow, Fiorentina F. Shinta Ismail Shintia Malombeke Sihadi, Intan Purwatianingsih Sinon Dotulong Sinsu, Eirene E. Siwy, Gracia Sondakh, Harini . Sonny Pangerapan, Sonny Stella C. Daun Stevanus M. Lariwu Steven J. Tangkuman Steven Tangkuman Sumarauw, Siska I. Sundah, Prisilia Ester Supit, Christoffel C.T Sutria Langling Manorek, Sutria Langling Syermi S.E. Mintalangi Takahindangen, Eka A. Tamatompol, Elisa . Tamboto, Filia C. Tamuntuan, Santa . Tangel, Anastasia G.S Taroreh, Bryan F. W. Theodorus Vincent Rau Thessalonica, Kereh Clarissa Timmy Supit Tirayoh, ⁠Victorina Z. Treesje Runtu Tuela, Novaldy Tuilan, Brenda Melania Tumbuan, Willem J. F. Alfa Tumewu, Ferdinand . Tumiwa, Johan . Tumober, Jennifer Roselyn Ventje Ilat Vergina Sheren Bawoleh, Vergina Sheren Vicaristy Amanda Tumengkol Victorina Z. Tirayoh Vidya E.C. Nggiu Vincensius, Resilooy Marcho Vivian Febriani Derek Waha, Gebby Gabriella Wahani, Rezha Geovani Wajong, Frity C. Wakary, Gizela. C. Walewangko, Christ D. Wangke, Shinta J. C. Warokka, Gloria F. Warongan, Jessy Waronggan, Jessy D.L Watung, Irene I. Willem J.F AlfaTumbuan, Willem J.F Willem J.F.A Tumbuan Wilmar, Christian Denisius Winda Angraini Jalaham Wongkar, Velasco Wowor, Wenseslaus Wuisang, Virginia Michelle Wuwungan, Ivana . Yeriko A. N. Tampi, Yeriko A. N. Yuliati Yosephani Makaombohe Yunita Melani Sanger, Yunita Melani