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All Journal Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Studi Akuntansi, Keuangan, dan Manajemen International Journal of Economics and Management Research Mutiara: Multidiciplinary Scientifict Journal Neraca Manajemen, Akuntansi, dan Ekonomi KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Nofrisel Nofrisel
Institut Transportasi Dan Logistik Trisakti
Arts Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Other

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Supply Chain Strategy and Human Resource Competency: The Foundation of Manufacturing Company's Excellent Performance Okin Ringan Purba; Edi Abdurachman; Edhie Budi Setiawan; Nofrisel Nofrisel
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2593

Abstract

In Indonesia, the development of the manufacturing industry is considered rapid due to the swift logistics process from producers to consumers. This is related to how and when a product is delivered, making it equally important as the product itself. The progress of the manufacturing industry in Indonesia is also influenced by the advancement of technology, which continuously improves and evolves the Supply Chain process. This research is conducted with the aim of analyzing Supply Chain strategies and human resource competencies as antecedents to the competitive advantage of manufacturing companies. The research was conducted using a quantitative method approach and involved 4 variable constructs consisting of Supply Chain Strategy, Human Resource Competencies, Competitive Advantage, and Company Performance. These five variable constructs are measured with 42 valid and reliable measurable indicators using a questionnaire and a Likert scale of 1-5. The questionnaire was distributed to manufacturing company managers in the DKI Jakarta Province from November to December 2023, using stratified sampling techniques with a total sample of 323 respondents. The data was processed using SEMPLS software. The results of 7 hypothesis tests depict that there is a positive and significant influence of Supply Chain Strategy on company performance; Supply Chain Strategy, Human Resource Competencies, and Competitive Advantage, as well as Human Resource Competencies on Competitive Advantage; Supply Chain Strategy, Supply Chain Strategy, and Human Resource Competencies significantly influence company performance through Competitive Advantage. It is concluded that both directly and indirectly there is a significant influence of Supply Chain strategy and human resource competencies as antecedents to the competitive advantage of manufacturing companies.
A Framework for Leveraging IT to Improve Humanitarian Response Sekar Widyastuti Pratiwi; Nofrisel Nofrisel; Wahyu Poncotoyo
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 4 (2025): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i4.3467

Abstract

This research presents a comprehensive framework for utilizing information technology (IT) to enhance the effectiveness of humanitarian logistics management. By employing value stream mapping, we conducted a thorough analysis of the current (AS-IS) business processes involved in humanitarian response. Through this analysis, we identified significant inefficiencies and bottlenecks that hinder the timely delivery of aid. Addressing these challenges, we propose a new (TO-BE) business process model that incorporates the implementation of a warehouse management system (WMS). This innovative approach is expected to significantly reduce lead times by 25%, thereby improving the overall efficiency and effectiveness of humanitarian operations.The proposed framework outlines the key steps and considerations for integrating IT solutions into humanitarian logistics, providing a valuable guide for organizations seeking to optimize their response capabilities and save lives.
Behaviour and Satisfaction Effects on User Loyalty within e-Procurement of National Oil Firms Purbanuara Parlindungan; Lim Sanny; Sita Aniisah Sholihah; Nofrisel Nofrisel; Zaroni Zaroni
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 2 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i2.5524

Abstract

Purpose: This study aims to analyze the effects of Application Ease of Use, Digital Service Quality, and Digital Information Quality on User Behavior, User Satisfaction, and User Loyalty in National Upstream Oil and Gas Companies. It also examines the mediating roles of User Behavior and User Satisfaction in influencing loyalty. Research Methodology: A quantitative approach was used with the SmartPLS 4 analysis tool to analyze the data. Data were collected from 296 respondents across 15 upstream oil and gas companies in Indonesia, selected through purposive sampling based on Slovin’s formula. The analysis employed the Structural Equation Modeling (SEM-PLS) technique to test the direct and indirect effects of the study variables. Results: The findings revealed that Ease of Use and Digital Service Quality significantly influenced both user behavior and satisfaction. Digital Information Quality does not significantly affect User Behavior but has a strong impact on User Satisfaction. Furthermore, User Behavior and User Satisfaction significantly enhance User Loyalty, confirming their mediating roles. Conclusions: Ease of Use and Service Quality are critical determinants of user engagement and loyalty, whereas Digital Information Quality primarily strengthens satisfaction. Limitations: This study focused only on upstream oil and gas companies in Indonesia and used cross-sectional self-reported data, which may limit causal interpretation. Contribution: This study enriches digital loyalty theory by highlighting how behavioral and satisfaction factors mediate the impact of digital quality dimensions on user loyalty in industrial digital systems.
Co-Authors Adik Moechlis Agusinta, Lira Amrulloh Ibnu Kholdun Arum Anggorowati Arum Dhista Ayunia Aswanti Setyawati Budi Prasetiyo Davis Prakarsa Tanod Dian Artanti Arubusman Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Endang Sugiharti Euis Saribanon, Euis I Made Adnyana Irwan Chairudin Latifah Dwi Handayani Lim Sanny Muhamad Fajar Nugraha Okin Ringan Purba Purbanuara Parlindungan Rifqah Raihanah Sarinah Sihombing Sekar Widyastuti Pratiwi Sita Aniisah Sholihah Sri Handayani Sulistyawati Toelle Wahyu Poncotoyo Yulianti Keke Yuliantini Zaroni Zaroni