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Supply Chain Strategy and Human Resource Competency: The Foundation of Manufacturing Company's Excellent Performance Okin Ringan Purba; Edi Abdurachman; Edhie Budi Setiawan; Nofrisel Nofrisel
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2593

Abstract

In Indonesia, the development of the manufacturing industry is considered rapid due to the swift logistics process from producers to consumers. This is related to how and when a product is delivered, making it equally important as the product itself. The progress of the manufacturing industry in Indonesia is also influenced by the advancement of technology, which continuously improves and evolves the Supply Chain process. This research is conducted with the aim of analyzing Supply Chain strategies and human resource competencies as antecedents to the competitive advantage of manufacturing companies. The research was conducted using a quantitative method approach and involved 4 variable constructs consisting of Supply Chain Strategy, Human Resource Competencies, Competitive Advantage, and Company Performance. These five variable constructs are measured with 42 valid and reliable measurable indicators using a questionnaire and a Likert scale of 1-5. The questionnaire was distributed to manufacturing company managers in the DKI Jakarta Province from November to December 2023, using stratified sampling techniques with a total sample of 323 respondents. The data was processed using SEMPLS software. The results of 7 hypothesis tests depict that there is a positive and significant influence of Supply Chain Strategy on company performance; Supply Chain Strategy, Human Resource Competencies, and Competitive Advantage, as well as Human Resource Competencies on Competitive Advantage; Supply Chain Strategy, Supply Chain Strategy, and Human Resource Competencies significantly influence company performance through Competitive Advantage. It is concluded that both directly and indirectly there is a significant influence of Supply Chain strategy and human resource competencies as antecedents to the competitive advantage of manufacturing companies.
A Framework for Leveraging IT to Improve Humanitarian Response Sekar Widyastuti Pratiwi; Nofrisel Nofrisel; Wahyu Poncotoyo
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 4 (2025): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i4.3467

Abstract

This research presents a comprehensive framework for utilizing information technology (IT) to enhance the effectiveness of humanitarian logistics management. By employing value stream mapping, we conducted a thorough analysis of the current (AS-IS) business processes involved in humanitarian response. Through this analysis, we identified significant inefficiencies and bottlenecks that hinder the timely delivery of aid. Addressing these challenges, we propose a new (TO-BE) business process model that incorporates the implementation of a warehouse management system (WMS). This innovative approach is expected to significantly reduce lead times by 25%, thereby improving the overall efficiency and effectiveness of humanitarian operations.The proposed framework outlines the key steps and considerations for integrating IT solutions into humanitarian logistics, providing a valuable guide for organizations seeking to optimize their response capabilities and save lives.
Behaviour and Satisfaction Effects on User Loyalty within e-Procurement of National Oil Firms Purbanuara Parlindungan; Lim Sanny; Sita Aniisah Sholihah; Nofrisel Nofrisel; Zaroni Zaroni
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 2 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i2.5524

Abstract

Purpose: This study aims to analyze the effects of Application Ease of Use, Digital Service Quality, and Digital Information Quality on User Behavior, User Satisfaction, and User Loyalty in National Upstream Oil and Gas Companies. It also examines the mediating roles of User Behavior and User Satisfaction in influencing loyalty. Research Methodology: A quantitative approach was used with the SmartPLS 4 analysis tool to analyze the data. Data were collected from 296 respondents across 15 upstream oil and gas companies in Indonesia, selected through purposive sampling based on Slovin’s formula. The analysis employed the Structural Equation Modeling (SEM-PLS) technique to test the direct and indirect effects of the study variables. Results: The findings revealed that Ease of Use and Digital Service Quality significantly influenced both user behavior and satisfaction. Digital Information Quality does not significantly affect User Behavior but has a strong impact on User Satisfaction. Furthermore, User Behavior and User Satisfaction significantly enhance User Loyalty, confirming their mediating roles. Conclusions: Ease of Use and Service Quality are critical determinants of user engagement and loyalty, whereas Digital Information Quality primarily strengthens satisfaction. Limitations: This study focused only on upstream oil and gas companies in Indonesia and used cross-sectional self-reported data, which may limit causal interpretation. Contribution: This study enriches digital loyalty theory by highlighting how behavioral and satisfaction factors mediate the impact of digital quality dimensions on user loyalty in industrial digital systems.
Optimalisasi Nilai Tambah Perusahaan Melalui Inovasi Layanan Pengemasan Bharata Nugraha; Edi Abdurachman; Nofrisel Nofrisel
Jurnal Siber Transportasi dan Logistik Vol. 4 No. 1 (2026): (JSTL) Jurnal Siber Transportasi dan Logistik (April - Juni 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jstl.v4i1.730

Abstract

Pertumbuhan logistik kargo udara mendorong perusahaan logistik untuk mengembangkan layanan bernilai tambah yang mampu meningkatkan kepuasan pelanggan, diferensiasi layanan, dan efisiensi operasional. Penelitian ini bertujuan menganalisis optimalisasi layanan pengemasan tambahan sebagai inovasi nilai tambah pada PT. Bangun Desa Logistindo dengan pendekatan Blue ocean Strategy. Penelitian ini menggunakan metode deskriptif kualitatif melalui observasi, telaah dokumen, dan wawancara semi-terstruktur dengan manajemen, staf operasional, dan pelanggan. Analisis dilakukan menggunakan Four Actions Framework, Strategy Canvas, analisis value-added logistics, dan interpretasi lean logistics. Hasil penelitian menunjukkan bahwa layanan pengemasan tambahan dapat menurunkan risiko kerusakan kargo, meningkatkan kepercayaan pelanggan, memperkuat diferensiasi layanan, dan menciptakan peluang pendapatan baru melalui layanan pengemasan premium dan ramah lingkungan. Pendekatan Blue ocean Strategy memungkinkan perusahaan keluar dari persaingan berbasis harga dengan menciptakan nilai pelanggan baru melalui layanan pengemasan yang lebih aman, cepat, terstandar, dan berkelanjutan. Penelitian ini memberikan kontribusi terhadap kajian logistik kargo udara, layanan bernilai tambah, dan inovasi layanan pada pasar logistik berkembang.
Intervening Role Quality Online System in Relationship Between Implementation Inaportnet and Effectiveness Ship Clearance In-Out Nofrisel Nofrisel; Kintan Litania Kirani; Aulia Rizki Indriyanti; Rahmat Hidayat
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 4 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Maret - April 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i4.4789

Abstract

Recently trend of port management focus on fast and accurate services. Indonesian port applies Inaportnet system to accelerate ship clearance in-out. Obstacles in application are often encountered, such as lack of skill and difficulties data integration on systems. This study aims to test the mediating function quality online system in identifying variables affecting Inaportnet application. This study uses quantitative techniques and saturated sample of 110 respondents from all staff of Pertamina Trans Kontinental Company, a company with strategic role managing transportation and energy logistics in Indonesia. The analysis employed the SEM-PLS method using SmartPLS 4 application to determine how strong the role of quality online system as a mediating variable. The results showed that quality online system and inaportnet implementation significantly impact with p-values of 0.000 and 0.001, increasing process effectiveness ship clearance in-out by 62%. This confirms the importance of quality online systems and optimal Inaportnet implementation for effectiveness ship clearance
The Relationship of Green Logistics and Green Manufacturing to Supply Chain Sustainability Anisa Mahadita Candrarahayu; Engkos Achmad Kuncoro; Nofrisel
Langit Biru: Jurnal Ilmiah Aviasi Vol 18 No 3 (2025): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/langitbiru.v18i3.1323

Abstract

This study explores the impact of Green Logistics and Green Manufacturing on Supply Chain Sustainability in the Deltamas Industrial Area, Bekasi, Indonesia. The research highlights the growing importance of sustainable practices in supply chains to reduce environmental impacts such as emissions and waste. Data were collected through surveys, Focus Group Discussions (FGD), and expert interviews with company managers, government representatives, and industry professionals. The findings, analyzed using Structural Equation Modeling (SEM), reveal that both Green Logistics and Green Manufacturing significantly positively influence Supply Chain Sustainability. These results align with qualitative insights from experts, which emphasize the importance of green practices in reducing carbon footprints, enhancing operational efficiency, and improving corporate image. The study concludes that implementing Green Logistics and Green Manufacturing in the industrial sector is essential for achieving sustainable supply chain goals.
The Influence of Product Price and Quality on Customer Repurchase Intentions Through Customer Satisfaction Mediation Aprillia Zimbalis; Nofrisel Nofrisel; Mustikasari Mustikasari
Jurnal Impresi Indonesia Vol. 3 No. 6 (2024): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i6.4961

Abstract

This research was conducted with the aim of knowing the influence of prices and products on PT. XYZ Forwarding Indonesia on Repurchase Intention with customer satisfaction as an intervening variable. This affects business competition conditions in the Freight Forwarding industry. Currently, many Freight Forwarding companies have just been established and dare to provide the best offers to attract their customers. The type of research used is quantitative research using a questionnaire as a data collection instrument. The population in this study was PT service users. XYZ Forwarding Indonesia, the sample used was 154 people who had used the service at least twice. The sampling technique used is Probability Sampling. Data analysis technique through SEM-PLS measurements with the help of Smart PLS 4.0.5.9. Software. Based on the results of SEM analysis, the results show that price has a positive effect on customer satisfaction. On the other hand, price has a negative effect on repurchase intention. Then the product is stated to have a positive effect on customer satisfaction and the product also has a positive effect on repurchase interest. Customer satisfaction has a positive effect on repurchase interest. Furthermore, products do not have a direct influence on repurchase interest but are mediated through customer satisfaction. Price also does not have a direct influence on repurchase interest and is mediated through customer satisfaction. So from a Freight Forwarding perspective, companies must pay attention to price in each sale to be able to fulfill customers' desires and make repeat purchases.
Effectiveness of Logistics Information System Use and Logistics Information System Quality on User Performance through User Satisfaction Revina Revina; Nofrisel Nofrisel; Zaenal Abidin
Jurnal Impresi Indonesia Vol. 3 No. 6 (2024): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i6.4962

Abstract

The effective use of information systems in logistics companies will assist company management in changing business growth strategies. Information system quality is a measurement that focuses on the output processed by the system. This study aims to determine the effectiveness of using the Logistics Information System and its impact on performance and user satisfaction. The research method uses a quantitative approach. The research was conducted at Puninar Logistics with a sample size of 100 employees. Data was collected through a questionnaire with a Likert scale model that had been tested. The data analysis method used is SmartPLS (Partial Least Square) 4.0. The effectiveness of the Logistics Information System cannot be separated from information systems and information technology. The presence of information technology systems has had a lot of influence on an individual/ organization, not only on individuals/ organizations, but this influence extends to business processes and organizational transactions. In addition, effectiveness is a very important concept in organizations because it is a measure of the success of the organization in achieving its goals. This means that it can be said that effectiveness is directly related to achieving goals and is the key to the success of an organization. Research on the effect of information system effectiveness on employee performance has been carried out in many previous studies, but there are inconsistencies in research results regarding this relationship. Research results such as in research show that the effectiveness of the use of information systems has a positive effect on employee performance.
Sustainability and Capital Structure: Financial Performance in Logistics Companies Nurmaria Sarosa; Edhie Budi Setiawan; Nofrisel Nofrisel; Okin Purba
Jurnal Ilmiah Akuntansi Kesatuan Vol. 13 No. 5 (2025): JIAKES Edisi Oktober 2025
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v13i5.3701

Abstract

The logistics and transportation sector plays a critical role in global and national supply chains but is also characterized by high energy consumption and environmental emissions. Despite the increasing adoption of Environmental, Social, and Governance (ESG) practices, empirical evidence on their financial implications in Indonesian logistics companies remains limited. This study examines the impact of ESG performance on corporate financial performance, measured by Return on Assets (ROA) and Return on Equity (ROE), with capital structure (Debt-to-Equity Ratio) as a control variable. Using panel data from 44 listed logistics companies in Indonesia over the period 2019–2023, this research employs Partial Least Squares Structural Equation Modeling (PLS-SEM) and multigroup analysis to compare national and multinational firms. The results indicate that environmental performance has a positive and significant effect on ROA, while social performance positively influences ROE. Conversely, governance performance shows a negative association with ROE, suggesting potential compliance and administrative cost trade-offs. The capital structure variable does not significantly affect financial performance. Furthermore, the ESG–financial performance relationship is stronger among multinational companies compared to national firms. These findings contribute to the sustainability accounting and corporate governance literature by demonstrating that selective ESG integration creates financial value in the logistics sector, particularly through environmental and social initiatives, while governance mechanisms should be implemented efficiently to avoid reducing operational and financial flexibility. The study provides implications for regulators, corporate managers, and investors in strengthening ESG-based financial and reporting strategies in emerging markets. Keywords: Environmental, Social, Governance, Financial Performance, Logistics Companies