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Analysis of the Impact of Digital Competency Training, Job Happiness, and Employee Productivity on Turnover Rates in the Indonesian E-Commerce Industry Nanny Mayasari; Ade Suhara; Devi Marlita; Ria Estiana; Rinny Dharma Diani
West Science Interdisciplinary Studies Vol. 2 No. 04 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i04.824

Abstract

This quantitative study investigates the relationships between digital competency training, job happiness, employee productivity, and turnover rates in the Indonesian e-commerce industry. Data were collected from 128 employees working in various e-commerce companies through structured questionnaires. Structural equation modeling (SEM) analysis was employed to analyze the data. Theresults reveal significant positive relationships between digital competency training and both job happiness and employee productivity. Furthermore, job happiness and employee productivity exhibit significant negative associations with turnover intentions. These findings highlight the importance of investing in digital skills development, fostering a positive work environment, and promoting employee productivity to reduce turnover rates in the e-commerce industry. Theoretical and practical implications are discussed, along with suggestions for future research.
The Effect of Transformational Leadership, Work Environment, and Life-Work Balance on Employee Job Satisfaction in the Manufacturing Industry in Surabaya Region Ade Suhara; Nanny Mayasari; Sri Dinarwati; Agus Suhendra; Agustinus Talindong
West Science Business and Management Vol. 2 No. 02 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i02.1036

Abstract

This study investigates the influence of transformational leadership, work environment, and work-life balance on employee job satisfaction within the manufacturing industry in the Surabaya region. A quantitative research design employing Structural Equation Modeling (SEM) with Partial Least Squares (PLS) analysis was utilized to analyze data collected from 160 employees across various manufacturing sectors. The findings reveal significant positive relationships between transformational leadership, work environment, work-life balance, and employee job satisfaction. Transformational leadership emerged as a key predictor of employee job satisfaction, emphasizing the importance of visionary leadership in fostering a positive work culture. Additionally, a supportive work environment and satisfactory work-life balance were found to significantly impact employee satisfaction. These findings underscore the interconnectedness of organizational factors in shaping employee perceptions and experiences within the manufacturing industry. The study contributes to both theoretical understanding and practical implications for organizational management and human resource practices, providing insights for enhancing employee satisfaction and organizational success in the Surabaya manufacturing context.
Dynamics of Conflict Management Research in the Public and Private Sectors: A Bibliometric Analysis Nanny Mayasari; Ade Suhara; Sri Dinarwati; Mochamad Heru Riza Chakim; Agustinus Talindong
West Science Business and Management Vol. 2 No. 02 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i02.1037

Abstract

This bibliometric analysis explores the evolving landscape of conflict management research across various dimensions, including thematic clusters, research trends, emerging opportunities, and author collaborations. Utilizing VOSviewer for visual mapping, the study identifies key themes such as leadership styles, resolution processes, and personal traits like gender and professional roles that dominate the discourse. A longitudinal analysis from 2002 to 2010 highlights a pivotal shift from foundational conflict management concepts towards addressing broader societal impacts and understanding the economic ramifications of conflict. Opportunities for future research were pinpointed in underexplored areas such as ethnic conflicts, the costs associated with conflict, and the roles of power in achieving peace. The author collaboration network, though sparse, reveals central figures that could drive further interdisciplinary studies. This study not only maps the current state of conflict management research but also sets the stage for future explorations that could bridge theoretical gaps and enhance practical applications.
The Effect of Technology Integration, Work-Life Balance, and Job Stress on Employee Well-Being in the Art Industry in Jakarta Nanny Mayasari; Ade Suhara; Sri Dinarwati; Hilda Yuliastuti; Reynaldi Tresnadjaja
West Science Social and Humanities Studies Vol. 2 No. 05 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i05.904

Abstract

This quantitative study investigates the impact of technology integration, work-life balance, and job stress on employee well-being within the art industry in Jakarta. Through a cross-sectional survey of 150 professionals, data were collected and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS 3). The measurement model assessment confirmed the reliability and validity of the measurement instrument, while the structural model estimation revealed significant direct and indirect effects among the variables. The findings indicate that technology integration positively influences employee well-being, while work-life balance and job stress play significant roles in shaping employee welfare. These results underscore the importance of organizational strategies and interventions aimed at promoting a healthier, more supportive work environment within the art industry. The study contributes to a deeper understanding of the factors influencing employee well-being in the context of creative professions and provides valuable insights for organizational leaders, policymakers, and practitioners.
The Role of Social Entrepreneurs in Fostering Creative Economy: A Comprehensive Bibliometric Analysis Nanny Mayasari; Ade Suhara; Edy Santoso; Poetri AL-Viany Maqfirah; Hilda Yuliastuti
West Science Social and Humanities Studies Vol. 2 No. 07 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i07.1134

Abstract

This study provides a comprehensive bibliometric and co-authorship analysis of the field of social entrepreneurship and the creative economy. By examining thematic clusters, research trends, emerging opportunities, and author collaborations, the analysis reveals key insights into the evolution and current state of this interdisciplinary domain. Thematic clusters highlight the integration of social entrepreneurship, social innovation, and creative industries, emphasizing their interconnectedness. Research trends indicate a shift from foundational concepts to the inclusion of entrepreneurial ecosystems, sustainability, and the impact of technology and support structures. Identified research opportunities suggest further exploration of synergies between social and creative entrepreneurship, enhancement of support systems, and assessment of long-term impacts. Co-authorship analysis underscores the collaborative nature of this field, while also identifying areas for increased interdisciplinary integration. These findings offer valuable guidance for researchers, educators, policymakers, and practitioners aiming to advance knowledge and practice in social entrepreneurship and the creative economy.
A Bibliometric Analysis of the Implementation of Diversity, Equity, and Inclusion (DEI) in the Technology Industry Ade Suhara; Nanny Mayasari; Hassan Mustapa; Grace Colombine Lentari Rumbiak; Atong Soekirman
West Science Social and Humanities Studies Vol. 2 No. 07 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i07.1143

Abstract

This study presents a comprehensive bibliometric analysis of research on Diversity, Equity, and Inclusion (DEI) in the technology industry, focusing on thematic clusters, research trends, potential research topics, and author collaborations. The analysis reveals that diversity and inclusion are central themes, with significant attention also given to gender diversity, equality, and innovation. Recent research trends highlight emerging areas such as accessibility, disability, and artificial intelligence. Potential research topics identified include accessibility and inclusive design, intersectionality, and the role of leadership in promoting DEI. The author collaboration network shows strong intra-group collaborations but limited inter-group interactions, suggesting opportunities for broader interdisciplinary research. This analysis provides valuable insights into the current state of DEI research in the tech industry and identifies key areas for future exploration to foster more inclusive and equitable environments.
Entrepreneurship in the era of society 5.0: Navigating digitalization for innovation and growth Juniawan Mandala Putra; Deby R. Karundeng; Abdul Gofur; Reynaldi Tresnadjaja; Ade Suhara; Sukmayadi Sukmayadi; Ahmad Sopyan
Journal of Sustainable Tourism and Entrepreneurship Vol. 6 No. 1 (2024): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v6i1.2224

Abstract

Purpose: This study explores the symbiotic relationship between entrepreneurship and digitalization in Society 5.0, emphasizing the pivotal role of entrepreneurs in navigating and leveraging digital technologies to foster innovation and propel economic development. Research Methodology:  This study uses quantitative methods to explore entrepreneurship in the era of Society 5.0, focusing on digitalization for innovation and growth. The population comprises entrepreneurs in Indonesia who use digital technology in their business. The sample comprised of 200 purposively selected entrepreneurs. Data were collected using an online questionnaire on the use of digital technology, innovation, and business growth. Data analysis, including validation, descriptive analysis, and SEM-PLS, was conducted using Smart PLS. The results are expected to provide insights into digital strategies for business innovation and growth. Results: The results highlight how entrepreneurs can leverage digital technologies, such as AI, IoT, and big data, to develop innovative products, improve operational efficiency, expand markets, and make better decisions. The benefits include global market access, improved customer experience, and better business sustainability. This makes entrepreneurs more competitive and responsive to market change. Limitations: Today's entrepreneurship faces limitations, such as technology dependence, adaptation difficulties, data security risks, and the digital divide. Entrepreneurs also encounter global competition, changing regulations, a lack of digital skills, poor technology infrastructure, and funding difficulties. Overcoming these challenges requires support from the government, the private sector, and educational institutions. Contributions: This research helps institutions develop digital policies and training programs, adds to the global literature on entrepreneurship in the Society 5.0, provides digital strategies for management, and improves entrepreneurs' competencies in utilizing digital technologies. It provides practical guidance to support business innovation and growth in the digital age.
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN GYM DENGAN METODE SERVQUAL IPA DAN KAIZEN Ade Suhara; Suryadi
Industry Xplore Vol 9 No 1 (2024): Industry Xplore
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat, Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Currently, sports services are increasingly in demand by the public. Ray Gym is a service company engaged in this field. However, over the past several months, there have been ups and downs in the number of members at the gym due to the quality of service received by customers. The purpose of this study was to be able to determine the level of service quality affecting customer satisfaction at the gym and the priority attributes that need to be improved at Ray Gym in an effort to improve service quality. The sample size for this research is 91 respondents. The method used is servqual, and the IPA method is used to analyze each attribute's level of importance and identify parts to be repaired, and the kaizen method is used as a proposed improvement with the application of PDCA. Data collection was carried out using a questionnaire. The data analysis tool is assisted by IBM SPSS 25 software. The results of the study show that the average value of service quality (Q) is 0.957, which means that service quality is still unsatisfactory because it has a value of Q < 1. In the results of the diagram, IPA Cartesian, several attributes need to be improved, namely attribute numbers Tangible 1, Empathy 1, and Assurance 3. In the results of Kaizen, solutions were found to improve attribute numbers, including Tangible 1, reliability 1, Responsiveness 1, Assurance 4, and Empathy 2. Keywords: Kaizen, Service Quality, Customer Satisfaction, Servqual, IPA ABSTRAK Saat ini jasa pelayanan olahraga semakin diminati oleh masyarakat. Ray gym adalah salah satu perusahaan jasa yang bergerak dalam bidang tersebut. Namun beberapa bulan terjadinya naik turun jumlah anggota pada gym tersebut, dikarenakan kualitas pelayanan yang diterima oleh pelanggan. Tujuan penelitian ini adalah untuk dapat mengetahui tingkat kualitas pelayanan terhadap kepuasan pelanggan di gym dan atribut prioritas yang perlu untuk diperbaiki pada Ray gym dalam upaya peningkatan kualitas pelayanan. Sampel penelitian ini sebanyak 91 responden. Metode yang dipergunakan yaitu servqual dan metode ipa digunakan sebagai untuk menganalisis setiap atribut-atribut tingkat kepentingan dan mengidentifikasi bagian yang diperbaiki, dan metode kaizen digunakan sebagai usulan perbaikan dengan penerapan PDCA. Pengumpulan data yang dilakukan dengan menggunakan kusioner. Alat data analisis dibantu oleh perangkat software IBM SPSS 25. Hasil dari penelitian menunjukkan bahwa nilai dari rata-rata kualitas pelayanan (Q) sebesar 0,957 yang artinya kualitas pelayanan masih kurang memuaskan karena memiliki nilai Q<1. Pada hasil diagram, kartesius IPA terdapat beberapa atribut yang perlu dilakukan perbaiki yaitu atribut nomor Tangible 1, Emphaty 1 dan Assurance 3. Pada hasil melalui kaizen ditemukan solusi perbaikan pada atribut nomor diantaranya: Tangible 1, Reability 1, Responsiveness 1, Assurance 4 dan Empathy 2. Kata Kunci: Kaizen, Kualitas Pelayanan, Kepuasan Pelanggan, Servqual, IPA
PENGUKURAN PRODUKTIVITAS TENAGA KERJA DENGAN MENGGUNAKAN MODEL HABBERSTAD Ade Suhara; Mohammad Fadli Perdana
Industry Xplore Vol 9 No 2 (2024): Industry Xplore
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat, Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/teknikindustri.v9i2.8034

Abstract

In order to succeed in the international market competition, companies must have a mature readiness in both internal and external factors of the Company, including improving company performance. The improvement of company performance can be achieved by enhancing productivity through the utilization of fewer resources and generating more output. To enhance labor productivity, a company can adopt alternatives in partial productivity models such as Habberstad (POSPAC). Convection MC BOGART has never conducted productivity measurements. Based on the measurement results and performance improvement already carried out using the Habberstad method, an increase ratio of 0.41% was obtained until January 2023, with the largest increase occurring in December 2022, amounting to 0.51%.
Analysis of Sharia Partnership Program Implementation, Sustainability Management, and Green Technology Use on Sustainable Economic Development in Banten Slamet Abdul Azis; Ade Suhara; Agus Suhendra; Nanny Mayasari; Hilda Yuliastuti
West Science Social and Humanities Studies Vol. 2 No. 08 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i08.1240

Abstract

This study examines the impact of the Sharia Partnership Programme, sustainability management, and green technology use on sustainable economic development in Banten. Employing a quantitative approach, data were collected from 170 respondents using a Likert scale and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results indicate that all three factors have significant positive effects on sustainable economic development, highlighting the importance of integrating ethical financial practices, sustainability management, and technological innovations. The findings suggest that these strategies play a crucial role in promoting sustainable growth, offering valuable insights for policymakers and business leaders seeking to enhance sustainability efforts in Banten and similar regions. This study contributes to the theoretical understanding of sustainable development and provides practical recommendations for fostering economic growth that aligns with social and environmental goals.