Claim Missing Document
Check
Articles

Found 37 Documents
Search

Pengaruh Kecerdasan Emosional, Dukungan Sosial, dan Work-Family Conflict Terhadap Stres Kerja Guru (Studi Kasus di SMAN 1 Cirebon) Yulianti, Welly; Yaniawati, R. Poppy; Veranita, Mira
Ekonomis: Journal of Economics and Business Vol 9, No 1 (2025): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i1.2192

Abstract

This study aims to analyze the influence of emotional intelligence, social support, and work-family conflict on teacher work stress. The research method uses mixed methods with concurrent triangulation design, this study integrates qualitative and quantitative analysis which then the results are linked to each other. The population is 77 people, with a sample of 36 married female teachers at SMAN 1 Cirebon. Data collection through questionnaires, interviews, observations, and literature studies. Data analysis uses path analysis and test results with t-test. The results of the study indicate that emotional intelligence, social support, and work-family conflict have a significant influence on work stress in married female teachers at SMAN 1 Cirebon. However, partially only the work-family conflict variable has a positive and significant influence on work stress in married female teachers at SMAN 1 Cirebon.
Pengaruh Brand Image, Perceived Of Service Quality, dan Trust Terhadap Minat Kunjungan Pasien Rawat Jalan di UPT Puskesmas Sale Rembang Jawa Tengah Irhamni, Erra; Yaniawati, R. Poppy; Mulyani, Kahar
Journal of Economics and Business UBS Vol. 12 No. 6 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i6.1288

Abstract

Puskesmas sebagai fasiltas layanan kesehatan yang mengemban peran dalam membangun perilaku hidup sehat masyarakat, harus terus meningkatkan fasilitas rawat jalan yang bertujuan untuk mengamati, mendiagnosis, mengobati, merehabilitasi, dan melayanani kesehatan masyarakat. Namun berdasarkan data pada tahun 2020 hingga 2022, jumlah kunjungan pasien rawat jalan di UPT. Puskesmas Sale mengalami penurunan. Perilaku putusan masyarakat dalam memanfaatkan fasilitas kesehatan dapat distimulasi oleh citra merk (brand image), persepsi kualitas pelayanan serta kepercayaan pasien terhadap layanan kesehatan tersebut. Tujuan dalam penelitian ini adalah untuk menganalisis pengaruh brand image, perceived of service quality, dan trust terhadap minat kunjungan pasien rawat jalan di UPT Puskesmas Sale. Populasi penelitian ini adalah seluruh peserta aktif BPJS Kesehatan yang terdaftar di UPT. Puskesmas Sale yang berjumlah 21.971, teknik sampling yang digunakan purposive sampling dengan jumlah sampel 100 orang. Pendekatan dalam penelitian adalah concurrent mixed methods. Instrumen penelitian meliputi kuesioner dan wawancara. Analisis data penelitian ini menggunakan analisis regresi linier sederhana dan berganda dengan menggunakan uji validitas, reliabilitas dan normalitas. Berdasarkan hasil penelitian menunjukan jika brand image memiliki pengaruh positif terhadap minat berkunjung pasien, perceived of service quality memiliki pengaruh positif terhadap minat berkunjung pasien, trust memiliki pengaruh positif terhadap minat berkunjung pasien. Selanjutnya brand image, perceived of service quality, dan trust secara simultan memiliki pengaruh signifikan terhadap minat berkunjung pasien.
Evaluation implementation of Occupational Health and Safety Based on a Management System Analysis Using Work Safety Standards According to SMK3 Ajeng Dwi Lestari; Poppy Yaniawati; Budi Santoso
International Journal Of Health Science Vol. 5 No. 2 (2025): International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v5i2.5708

Abstract

Occupational Safety and Health (OSH) plays a crucial role in ensuring a safe work environment, especially in high-risk sectors like healthcare, where workplace accidents and disease exposure are common. This study aims to assess the implementation of OSH at Hospital X in Bandung City by analyzing its occupational safety management system according to Government Regulation No. 50 of 2012, with a focus on Indicator 6, which pertains to Work Safety Standards under the Occupational Safety and Health Management System (SMK3). The research method used a qualitative approach supported by quantitative data, with data collection through questionnaires, observations, and interviews. The respondents included OSH management staff and hospital visitors. The study’s findings indicate that the overall implementation of Occupational Health and Safety (OHS) at Hospital X is categorized as good. This suggests that the hospital's risk control procedures are generally effective in minimizing potential workplace hazards. The hospital management’s perception of the OHS Management System (SMK3) implementation was positive, reflecting their commitment to ensuring a safe work environment. However, the assessment from visitors regarding the OSH implementation fell into the fairly good category, indicating room for improvement in certain areas, especially in terms of visitor awareness and involvement in the hospital’s safety measures. The results highlight the importance of continuous evaluation and improvement in implementing OHS standards, particularly in high-risk settings such as hospitals. Strengthening visitor education and engagement in OHS practices could further enhance the overall safety culture at the hospital. This study contributes valuable insights for improving OSH management systems and risk control strategies, ultimately aiming for a safer and healthier work environment for both hospital staff and visitors.
Evaluation of Waiting Time for BPJS Patient Prescription Services from the Perspective of Human Resource Management and Operational Processes: Study at the Outpatient Pharmacy Depot of RSUD X, Sorong Regency Batjo, Iriyanti; Yaniawati, R. Poppy; Widjaja, Yani Restiani
Business Management Vol 5, No 1 (2026): Business Management Februari
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/bisnis.v5i1.10242

Abstract

Prescription waiting time is a key indicator of pharmacy service quality that directly affects patient satisfaction and overall perceptions of hospital performance. In public hospitals, particularly among BPJS patients who dominate outpatient visits, achieving efficient waiting times remains a challenge due to workforce limitations and operational constraints. This study aims to evaluate prescription waiting time for BPJS patients and analyze the influence of human resource management (HRM) and operational processes on service efficiency at the Outpatient Pharmacy of RSUD X, Sorong Regency. This research employed a mixed-method approach with a sequential explanatory design. The study population included all pharmacy personnel and BPJS outpatient prescriptions. The quantitative phase involved five pharmacy staff selected through total sampling and 336 BPJS prescriptions obtained from a population of 2,100 prescriptions using the Slovin formula (5% margin of error) and simple random sampling. The qualitative phase included six key informants purposively selected based on their strategic roles in drug logistics, prescription services, and pharmacy operations. The results showed that prescription waiting time exceeded the minimum service standards. HRM factors including workload-based staffing, performance evaluation, and compensation systems significantly influenced service speed. Operational factors such as drug availability, use of e-prescriptions, adherence to SOPs, and compliance with the hospital formulary also demonstrated significant effects. Simultaneously, both HRM and operational processes significantly affected waiting time, with HRM identified as the dominant factor. The study concludes that prescription waiting time for BPJS patients at the Outpatient Pharmacy of RSUD X Sorong Regency has not met the minimum service standards due to HRM and operational constraints.
Analysis of the Influence of the Work Environment and Workload on Job Stress in Employees at Pantai Amal Community Health Center Anugrah, Muhammad Adryan; Yaniawati, R. Poppy; Veranita, Mira
International Journal Administration, Business & Organization Vol 7 No 1 (2026): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.26.679

Abstract

Limited human resources and infrastructure at Pantai Amal Community Health Center in Tarakan trigger occupational stress and task complexity during routine services, health programs, performance evaluations, and accreditation processes. This study aims to analyze the influence of work environment and workload on occupational stress among employees at Pantai Amal Community Health Center in Tarakan City. This study adopted a mixed-methods approach via a cross-sectional design, involving 30 purposively sampled employees from Pantai Amal Puskesmas. Quantitative analysis evaluated work environment and workload effects on job stress, while qualitative insights deepened comprehension of these factors' real-world impacts. Findings confirm both factors significantly influence job stress, consistent with Gibson's theory that stress emerges when demands exceed physical or psychological capacities. Practically, these results guide Puskesmas Pantai Amal management in developing effective workload policies, improving work environments, and fostering supportive conditions to reduce employee stress and enhance well-being.
The Effectiveness of the Math Expert Application in Improving Students’ Mathematical Reasoning in Trigonometry Devi Nurniawati; Poppy Yaniawati; Eka Firmansyah
Mosharafa: Jurnal Pendidikan Matematika Vol. 15 No. 1 (2026): January
Publisher : Department of Mathematics Education Program IPI Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/mosharafa.v15i1.3607

Abstract

Kemampuan pemecahan masalah dan penalaran matematis adalah aspek krusial dalam pembelajaran matematika. Namun, ketergantungan siswa pada teknologi dalam menyelesaikan soal justru memicu penurunan kemampuan penalaran tersebut. Penelitian ini bertujuan menganalisis kemampuan penalaran matematis siswa SMK menggunakan aplikasi Math Expert. Melalui metode campuran (mixed method) tipe embedded design, penelitian ini melibatkan 86 siswa kelas X SMK di Cianjur yang terbagi ke dalam kelas eksperimen dan kontrol. Data dikumpulkan melalui kuesioner, observasi, wawancara, dan instrumen tes penalaran matematis berdasarkan standar NCTM. Hasil penelitian menunjukkan perbedaan signifikan pada enam indikator penalaran NCTM, yang meliputi kemampuan: justifikasi kesimpulan; pengujian dugaan matematis; evaluasi argumen; variasi metode solusi; pengorganisasian data masalah; serta penilaian terhadap hasil kerja orang lain. Secara keseluruhan, penggunaan aplikasi Math Expert terbukti efektif meningkatkan kemampuan penalaran matematis siswa SMK, meskipun tingkat peningkatan pada setiap indikator bervariasi. Problem-solving and mathematical reasoning are crucial aspects of mathematics education. However, students' over-reliance on technology for problem-solving has triggered a decline in these specific reasoning abilities. This study aims to analyze the mathematical reasoning skills of vocational high school (SMK) students through the implementation of the Math Expert application. Utilizing a mixed-methods approach with an embedded design, the research involved 86 tenth-grade students in Cianjur, divided into experimental and control groups. Data were collected via questionnaires, observations, interviews, and mathematical reasoning tests based on NCTM standards. The findings indicate significant differences across six NCTM reasoning indicators, including the ability to: justify conclusions; test mathematical conjectures; evaluate arguments; employ diverse solution methods; organize situational problem data; and assess the work of others. Overall, the results demonstrate that the Math Expert application effectively enhances students' mathematical reasoning skills, although the degree of improvement varies across the specific indicators.
A COMPREHENSIVE EVALUATION OF HOSPITAL INFORMATION SYSTEMS BASED ON THE HOT-FIT FRAMEWORK Erdianto Setya Wardhana; Poppy Yaniawati; Budi Santoso
Indonesian Journal of Dentistry Vol 5, No 2 (2025): August 2025
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/ijd.v5i2.18256

Abstract

Background: The advancement of information technology requires hospitals to manage information systems efficiently. However, RSIGM Sultan Agung Semarang still encounters difficulties in optimizing its Hospital Management Information System (HMIS) to support daily operations and strategic decisions. This study aims to examine the influence of human, organizational, and technological factors on the net benefits of HMIS, both individually and collectivelyMethod: A mixed-methods design with convergent triangulation was employed, integrating qualitative and quantitative data. Qualitative insights were obtained through in-depth interviews with key stakeholders, while quantitative data were gathered via a structured, validated questionnaire distributed using total and stratified random sampling.Result: The results showed that organizational and technological factors had a significant positive effect on the perceived net benefit of HMIS, with organizational support identified as the most influential. In contrast, the human factor demonstrated a significant negative impact, suggesting user-related barriers to system use. Collectively, the three factors explained a considerable portion of the variance in net benefit.Conclusion: The study concluded that strengthening organizational systems and advancing technological components were essential for enhancing HMIS performance. Addressing human factors through targeted training and simplifying system interfaces was also necessary to improve user experience and satisfaction