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All Journal Cakrawala Pendidikan Jurnal Pendidikan Matematika Publikasi Pendidikan Jurnal Sekolah Dasar Journal of Education and Learning (EduLearn) Jurnal Infinity Journal on Mathematics Education (JME) Transformasi: Jurnal Pengabdian Masyarakat Jurnal Analisa PRISMA EKONOMIS : Journal of Economics and Business Formatif: Jurnal Ilmiah Pendidikan MIPA CARADDE: Jurnal Pengabdian Kepada Masyarakat JKM (Jurnal Kebidanan Malahayati) Jurnal Ilmu Kedokteran dan Kesehatan Symmetry: Pasundan Journal of Research in Mathematics Learning and Education Pasundan Journal of Mathematics Education : Jurnal Pendidikan Matematika Indomera : Jurnal Magister Manajemen Journal of Economics and Business UBS As-Sidanah : Jurnal Pengabdian Masyarakat Business Management Multidisiplin Pengabdian Kepada Masyarakat (M-PKM) AN-NAS: Jurnal Pengabdian Masyarakat Kreano, Jurnal Matematika Kreatif Inovatif Jurnal Infinity International Journal of Health Science
R. Poppy Yaniawati
Universitas Pasundan, Indonesia
Religion Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Evaluation implementation of Occupational Health and Safety Based on a Management System Analysis Using Work Safety Standards According to SMK3 Ajeng Dwi Lestari; Poppy Yaniawati; Budi Santoso
International Journal Of Health Science Vol. 5 No. 2 (2025): International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v5i2.5708

Abstract

Occupational Safety and Health (OSH) plays a crucial role in ensuring a safe work environment, especially in high-risk sectors like healthcare, where workplace accidents and disease exposure are common. This study aims to assess the implementation of OSH at Hospital X in Bandung City by analyzing its occupational safety management system according to Government Regulation No. 50 of 2012, with a focus on Indicator 6, which pertains to Work Safety Standards under the Occupational Safety and Health Management System (SMK3). The research method used a qualitative approach supported by quantitative data, with data collection through questionnaires, observations, and interviews. The respondents included OSH management staff and hospital visitors. The study’s findings indicate that the overall implementation of Occupational Health and Safety (OHS) at Hospital X is categorized as good. This suggests that the hospital's risk control procedures are generally effective in minimizing potential workplace hazards. The hospital management’s perception of the OHS Management System (SMK3) implementation was positive, reflecting their commitment to ensuring a safe work environment. However, the assessment from visitors regarding the OSH implementation fell into the fairly good category, indicating room for improvement in certain areas, especially in terms of visitor awareness and involvement in the hospital’s safety measures. The results highlight the importance of continuous evaluation and improvement in implementing OHS standards, particularly in high-risk settings such as hospitals. Strengthening visitor education and engagement in OHS practices could further enhance the overall safety culture at the hospital. This study contributes valuable insights for improving OSH management systems and risk control strategies, ultimately aiming for a safer and healthier work environment for both hospital staff and visitors.
Evaluation of Waiting Time for BPJS Patient Prescription Services from the Perspective of Human Resource Management and Operational Processes: Study at the Outpatient Pharmacy Depot of RSUD X, Sorong Regency Batjo, Iriyanti; Yaniawati, R. Poppy; Widjaja, Yani Restiani
Business Management Vol 5, No 1 (2026): Business Management Februari
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/bisnis.v5i1.10242

Abstract

Prescription waiting time is a key indicator of pharmacy service quality that directly affects patient satisfaction and overall perceptions of hospital performance. In public hospitals, particularly among BPJS patients who dominate outpatient visits, achieving efficient waiting times remains a challenge due to workforce limitations and operational constraints. This study aims to evaluate prescription waiting time for BPJS patients and analyze the influence of human resource management (HRM) and operational processes on service efficiency at the Outpatient Pharmacy of RSUD X, Sorong Regency. This research employed a mixed-method approach with a sequential explanatory design. The study population included all pharmacy personnel and BPJS outpatient prescriptions. The quantitative phase involved five pharmacy staff selected through total sampling and 336 BPJS prescriptions obtained from a population of 2,100 prescriptions using the Slovin formula (5% margin of error) and simple random sampling. The qualitative phase included six key informants purposively selected based on their strategic roles in drug logistics, prescription services, and pharmacy operations. The results showed that prescription waiting time exceeded the minimum service standards. HRM factors including workload-based staffing, performance evaluation, and compensation systems significantly influenced service speed. Operational factors such as drug availability, use of e-prescriptions, adherence to SOPs, and compliance with the hospital formulary also demonstrated significant effects. Simultaneously, both HRM and operational processes significantly affected waiting time, with HRM identified as the dominant factor. The study concludes that prescription waiting time for BPJS patients at the Outpatient Pharmacy of RSUD X Sorong Regency has not met the minimum service standards due to HRM and operational constraints.
Co-Authors Adhitya Gilang Ramadhan Ajeng Dwi Lestari Asma Ayu Batjo, Iriyanti Bin Ku Mahamud, Ku Hafisal Budi Santoso Dadang . Dahlia Fisher Dede Riyandani Denie Fauzie Ridwan Dewi, Yunita Dwiyana, A. Sy. Dina Eka Firmansyah Eka Firmansyah Elsa Komala, Elsa Euis Siti Aisyah Halwadini, Iswary Hamdan Sugilar Herawati, Teti Ika Sriyanti Irhamni, Erra Jasem Al-Tamar Juliargo, Nico Kastrena, Ervan Kiki Nia sania Effendi Lia Saniah Meika, Ika Melinda Putri Mubarika Mira Mariani Mubarika, Melinda Putri Muhaimin, M Himni Muhamad Setyaji Mulyani, Kahar Mulyasari Yuningsih Na'immatur Rokhmah Nasihin, Darojatun Nenden Mutiara Sari Niki Lestari Nurani Assegaff Nurul Fitri Nurul Septiyani Ayu Purwanti Pebriyani, Nais Pipit Puspitasari Rachmalia, Nela Rahayu Kariadinata Ratu Ilma Indra Putri Rokhmah, Na'immatur Sari Nur Rohmah Siti Nurhayati Siti Zuraidah Md Osman Suhayat Hadiansyah Sukadjie, Bambang Sukajie, Bambang Supianti, In In susanto, agus billy Turmudzi, Didi Veranita, Mira Yani Restiani Widjaja, Yani Restiani Yulianti, Welly Yusnida Sihombing Zulkardi Zulkardi