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All Journal JOIV : International Journal on Informatics Visualization JITTER (Jurnal Ilmiah Teknologi Informasi Terapan) SEIKO : Journal of Management & Business JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Teknologi Informasi dan Multimedia Tematik : Jurnal Teknologi Informasi Komunikasi Economics and Digital Business Review Engineering Science Letter Bincang Sains dan Teknologi Jurnal Praktik Baik Pembelajaran Sekolah dan Pesantren Jurnal Indonesia Sosial Teknologi eProceedings of Engineering El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Science and Technology: Jurnal Pengabdian Masyarakat Strata International Journal of Social Issues Journal of Ekonomics, Finance, and Management Studies
Ari Fajar Santoso
Telkom University
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Social Sciences Transportation Other

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Analisi dan Perancangan Arsitektur Perusahaan Menggunakan Kerangka Kerja TOGAF ADM 9.2 pada Unit Procurement Management PT. XYZ Fahira, Wan Tufahati; Santoso, Ari Fajar; Praditya, Dhata
eProceedings of Engineering Vol. 10 No. 6 (2023): Desember 2023
Publisher : eProceedings of Engineering

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Implementasi teknologi informasi digunakan untuk memenuhi kebutuhan bisnis. Oleh karena itu, penting bagi organisasi atau perusahaan untuk mengembangkan teknologi informasi mereka sendiri menjadi kompleks. Namun, tidak semua perusahaan mampu melaksanakan dan mengembangkan teknologi informasi yang sesuai dengan kebutuhan perusahaan. Salah satunya yaitu PT. XYZ yang merupakan anak perusahaan dari Telkom Metra (Telkom Group) dan, bergerak pada jasa penyedia layanan pembayaran digital terkemuka di Indonesia. Dalam mendukung kegiatan perusahaan, diperlukan adanya dukungan dari semua fungsi bisnis termasuk dukungan dari proses pengadaan barang dan jasa yaitu pada Unit Procurement Management. Namun, pada fungsi tersebut masih terdapat beberapa kendala, yaitu: proses pengadaan barang dan jasa masih dilakukan secara manual sehingga data belum terintegrasi. Untuk menyelesaikan permasalahan tersebut, dibutuhkan keselarasan strategi teknologi informasi. Penelitian ini bertujuan untuk melakukan perencanaan Enterprise Architecture (EA) agar tercapai kesesuaian antara kebutuhan bisnis dan teknologi sesuai dengan kebutuhan dan tujuan PT. XYZ. Dalam perancangan Enterprise Architecture (EA), penelitian ini menggunakan TOGAF ADM versi 9.2. Penggunaan TOGAF ADM dipilih karena sifatnya open source dan hasil dari perancangan ini menghasilkan blueprint yang memberikan gambaran umum usulan solusi untuk mendukung strategi teknologi informasi dan strategi bisnis di Unit Procurement Management PT. XYZ.Kata kunci— Enterprise architecture, Framework, TOGAF ADM, Blueprint
The Dark Side of Bot Farms in the Business World: An Ethical and Economic Threat in the Digital Era Santoso, Ari Fajar; Khan, Zafar
Bincang Sains dan Teknologi Vol. 4 No. 03 (2025): Bincang Sains dan Teknologi
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/bst.v4i03.1117

Abstract

In the digital economy, bot farms have emerged as a controversial tool businesses use to manipulate online visibility and influence consumer perception. While automation offers efficiency, bots' misuse, primarily through coordinated bot farms, poses serious ethical, legal, and economic challenges. This article critically examines the negative impact of bot farms in business practices, focusing on deceptive marketing, unfair competition, consumer misinformation, and the distortion of digital ecosystems. Using qualitative analysis and literature review, this study highlights the urgent need for regulatory frameworks and ethical digital governance to combat the rise of bot-driven manipulation. The findings show that bot farms undermine trust, disrupt market fairness, and erode the integrity of online platforms, calling for cross-sector efforts to mitigate their spread.
Penggunaan COBIT 2019 GMO dalam Menyusun Pengelolaan Layanan TI Prioritas pada Transformasi Digital BankCo Bq. Dinda Tarbiyatuzzahrah; Rahmat Mulyana; Ari Fajar Santoso
Jurnal Teknologi Informasi dan Multimedia Vol. 5 No. 3 (2023): November
Publisher : Sekawan Institut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35746/jtim.v5i3.400

Abstract

The rapid advancement of digital technology causes fierce competition from digital-born companies to the incumbent ones, so they need to accelerate their digital transformation (DT). Prior research has found the influence of IT governance (ITG) mechanisms on organizational performance. (OP), mediated by DT. However, there is a need to identify the prioritized IT services management initiatives to support their DT. This case study is performed in BankCo using Design Science Research (DSR) and the latest ISACA’s framework of COBIT 2019 Governance & Management Objectives (GMO). The solution and implementation roadmap results are analyzed and designed based on interviews data and documents triangulation. There are three important initiatives BankCo namely DSS05 Managed Security Service, BAI06 Managed IT Changes, and BAI04 Managed Availability and Capacity. The estimated solution implementation increased BankCo’s maturity to 3.XY. This research contributes to the knowledge base regarding IT service management prioritization and provides practical implications for BankCo to enhance their DT, and the banking industry in general.
Prinsip dan Batasan Monopoli pada Prilaku Ihtikar dalam Pandangan Islam Dheddy Abdi Tamba; Nurrohman; Ihwan Sugiarto; Ari Fajar Santoso; Heri Budi Harsono
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6247

Abstract

Hoarding in Islam is known as ihtikar, meaning hoarding behavior, which is one part of monopolistic practices. This hoarding behavior hurts the supply of goods in the market, so it can cause instability in the availability of goods and demand for goods and can result in market distortions. This research uses normative juridical, with a qualitative approach based on library research. Many business actors conduct monopolies by setting higher prices; according to business law in Indonesia, such monopolistic practices are strictly prohibited. In Islamic law, monopoly is allowed under restrictions and provisions based on the Koran and Hadith. Monopolies are permitted as long as they do not carry out hoarding (Ihtikar), especially goods that become staple foodstuffs or are related to the livelihood of many people. The role of government is to control monopolies and maintain stability by making regulations and direct intervention.
IMPLEMENTATION OF IT SERVICE MANAGEMENT (ITSM) IN SERVICE LEVEL MANAGEMENT AND CAPACITY AND PERFORMANCE MANAGEMENT PROCESSES Ardia Cahyani Rahmasari; Ari Fajar Santoso; Dhata Praditya
Jurnal Indonesia Sosial Teknologi Vol. 6 No. 2 (2025): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v6i2.2230

Abstract

IT Service Management (ITSM) is essential for organizations to address IT challenges and deliver services that meet user needs, improve quality, and reduce costs. For government agencies like Diskominfo Kota Bandung, ITSM offers a structured approach to optimizing IT in service delivery. While Diskominfo follows the Electronic-Based Government Letter (SPBE) guidelines aligned with ISO 20000, it has yet to implement ITIL standards. The organization faces challenges in managing service levels, including the absence of precise Service Level Requirements (SLR) and Service Level Agreements (SLA), and struggles with managing service capacity and performance. These challenges highlight the need for improvements in their ITSM processes. This study evaluates and enhances the ITSM processes at Diskominfo Kota Bandung, focusing on Service Level Management and Capacity and Performance Management, using the ITIL V3 framework as a best practice model. The research adopts a Design Science Research (DSR) methodology to create innovative, actionable solutions. Data was collected through interviews and assessments and analyzed using Capability Maturity Model Integration (CMMI) to identify improvement areas based on ITIL V3. The results show that the Service Level Management process is at Level 1 (Initial), while Capacity and Performance Management is partially at Level 2 (Repeatable). Recommendations are provided for improvements across people, processes, and technology to optimize ITSM practices and achieve higher maturity levels aligned with ITIL V3.
Artificial Intelligence as a Tool for Strengthening Pesantren Education in the Digital Era Santoso, Ari Fajar; Abdulwahab, Basel; Sannakit, Ruchdee
Jurnal Praktik Baik Pembelajaran Sekolah dan Pesantren Vol. 5 No. 01 (2026): Article in Press - Jurnal Praktik Baik Pembelajaran Sekolah dan Pesantren
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.pbpsp.002127

Abstract

The rapid development of artificial intelligence (AI) is transforming educational practices across the globe. Islamic boarding schools (pesantren), one of the oldest and most influential educational institutions in Indonesia, are increasingly encountering the opportunities and challenges presented by AI technologies. Traditionally rooted in classical Islamic scholarship, character formation, and community-based learning, pesantren education faces the task of integrating digital technologies without losing its core values. This article examines how AI can function as a tool for strengthening pesantren education in the digital era. Using a conceptual and literature-based approach, the study explores three major dimensions: AI-assisted learning for religious knowledge, the transformation of pedagogical practices, and the ethical governance of AI in Islamic educational environments. The findings suggest that AI has the potential to enhance access to classical Islamic texts, support Arabic language learning, and facilitate personalized learning for santri. At the same time, careful ethical guidance and pedagogical supervision are required to ensure that AI complements rather than replaces traditional learning methods such as talaqqi and halaqah. The article proposes a conceptual framework illustrating the integration of AI tools with pesantren values, emphasizing the central role of teachers and moral guidance. The study contributes to emerging discussions on the future of Islamic education in the age of intelligent technologies and offers insights for policymakers, educators, and pesantren leaders seeking to adopt AI responsibly.
Co-Authors Abdullah Fajar Abdulwahab, Basel Abdurahman, Lukman Adhitama, Irfan Wira Adyaksa, Bagus Ahmad Suryan Ahmad Suryan Al Hanif, Muhammad Daffa Alfarezie , Muhammad Aqil Alodia B., Keysia Amalia, Gina Rizka Anfusa Gandri Herucakra Ardia Cahyani Rahmasari Arfiananda, Sandrina Firda Arya, Immanuel Aviyolla, Reditta Ayudia, Amanda Priscilla B. Ricardo Saputra Baharuddin, Nurariqah Mauliani Bastian, Darryl Bq. Dinda Tarbiyatuzzahrah Bremana , Rhiko Candido , Wan Liufang Bagus Cheni, Aulia Ulfa Daturrahmah, Mufhi Dewi , Fitriyana Dewi, Yusnia Wilujeng Dwi Milenia Dhata Praditya Dheddy Abdi Tamba Dheddy Abdi Tamba Dimas Mahardika Djatiaisha, Ananda Euis Nurul Rachman Ezra Lexionard Walangere Fahira, Wan Tufahati Falahah . Falahah, - Fauzanardi, Ichsan Firas Al Ghaffar Nugraha Firdaus Setya Pratama Franklin Ore Areche Giang, Novia Pindan Hakim, Syahren Adil Harahap, Dian Febrina Haryasena Panduwiyasa Hasprasi, Tasya Nozuka Heri Budi Harsono Heri Budi Harsono Hilma, Zahra Ihwan Sugiarto Ihwan Sugiarto Ikhsan , Alif Muhammad Iping Supriana Suwandi Iqbal Santosa Iqbal Yulizar Mukti Irfandi, Muhammad Reza Jimmy Jimmy Johan Eris Boby Situmeang Josua Kristian Sitinjak Kamalia Sekar Ramadhani Khan, Zafar Kridanto Surendro Kristy, Natasha Alflashya Larasati Larasati Latifah, Lut Fathul Lestari , Mutiara Oktaviena Lukman Abdurrahman Mahardika, Muhammad Ashril Muhammad Fikri Muhammad Hasanuddin, Muhammad Mulyana, Rahmat Mutiara Natiqoh Purwanto Nadhifah, Firyal Muthia Neva Talitha Amodia Ningrum, Devi Permata Nugraha, Ryan Aditya Nur Afni Nurfadilah Nurfadilah Nurrohman Nurrohman Purba, Sebastian Dwi Putra Daud Paulus Putra, Mohammad Givary Satria Putri, Nadra Meisha Rahmadana, Aini Rahmadi Rahmat Mulyana Rasendriya, Naufal Alam Ridha Hanafi Risky, Surya Achmad Rismadewi, Kessya Azzahra Risti, Vadela Riyadi, Muhammad Affan Riznawati, Nisrina Ryan Adhitya Nugraha Saima Ahmed Rahin Sannakit, Ruchdee Saputra, Rizky Eka Sari, Riski Alfika Suci Romadini Tamba, Dheddy Abdi Taufik Nur Adi Tawar Umar Yunan Kurnia Septo Hediyanto Widyastuti, Tasya Lu'lu' Armina Wirmasari, Denisa Putri Wiwin Ratna Sari Yadi Janwari Yolanda Sabrina Salma Yudistira, Muhammad Kevin