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Memodelkan Proses Bisnis Pembayaran Transaksi Terpadu berbasis Digital Kartini, Kartini; Malabay, Malabay; Simorangkir, Holder
Jurnal Ilmu Komputer dan Sistem Informasi (JIKOMSI) Vol. 7 No. 1 (2024): Jurnal Ilmu Komputer dan Sistem Informasi
Publisher : Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jikomsi.v7i1.2766

Abstract

PengusahaX (penulis tidak diizinkan menyebutkan nama) memiliki 19 toko di beberapa market places. Data penulis dapat saat  wawancara. Setiap tokonya menjual barang-barang berbeda-beda.  PengusahaX sudah tidak punya waktu untuk memantau kelokasi bisnisnya beroperasi dan sudah dipercayakan sepenuhnya kepada karyawan menjalankanya. sistem penggajian karyawanya, bagi hasil, bila penjualan besar, maka mendapatkan upah yang besar pula. Customers yang belanja pada tokonya masih mengunakan uang tunai. Owner toko menerima  laporan jumlah transaksi penjualan perhari dan perminggu via email dalam format Excel. Laporan yang diterima selalu dia hitung ulang, dan ada terdapat ketidaksesuaian dengan perhitungannya (ada sedikit kurang), meskipun tidak semua toko. Masalah ini sering terjadi, dan belum teratasi saat ini. Metode yang digunakan dalam memodelkan proses bisnis pembayaran transaksi terpadu ini Unified Modelling Language, dan menggunakan kaidah paradigma Prototype. Penulis mengasumsikan toko-toko sebagai resellers pada market pelaces. Untuk mendapatkan data jumlah transaksi perhari dan perminggu pada setiap toko, penulis menambahkan fitur databse disetiap toko. Hasil penelitian berupa rancangan aplikasi pembayaran transaksi terpadu berbasis digital. Tujuanya untuk menghilangkan pembayaran tunai, dan menggantinya dengan pembayaran nontunai.
Pemanfaatan Artificial Intelligence Dalam Implementasi Chatbot Helpdesk untuk Mendukung Layanan TIK Publik pada Instansi Pemerintahan Kartini, Kartini; Malabay, Malabay; Widayanti, Riya
Bulletin of Computer Science Research Vol. 5 No. 5 (2025): August 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v5i5.769

Abstract

Public services in many government institutions are still traditional, characterized by slow processes, bureaucracy, and limited working hours. This condition makes it difficult for the public to obtain information quickly and accurately. This study aims to analyze the utilization of Artificial Intelligence (AI) in the form of chatbots as a digital innovation to improve the quality, efficiency, and accessibility of public services. The research method used is a qualitative approach through literature review, observation, and interviews with ICT Public Service staff or employees at government agency, as well as users from the community. The research findings, as presented in Table 1 in Discussion sub-chapter 3.4, show that chatbots are able to provide instant and consistent responses, operate more efficiently (saving human resources and time), respond within one minute (real-time, 24/7), support automation, and reduce the workload of government officials through interactive services available around the clock. However, key challenges remain, including limitations in natural language understanding, data security issues, and user resistance to new technologies. With appropriate development strategies and attention to digital literacy among citizens, AI-based chatbots have the potential to become an effective solution in supporting the transformation of public services toward smart, transparent, and citizen-oriented governance.
Pemberdayaan Potensi Karang Taruna Untuk Tertib Administrasi Desa Sebagai Bentuk Kesuksesan Pelayanan Publik Malabay; Ahmad Fuad; Sophiyanto Wuryan
IKRA-ITH ABDIMAS Vol. 8 No. 3 (2024): Jurnal IKRAITH-ABDIMAS Vol 8 No 3 November 2024
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikra-ithabdimas.v8i3.4356

Abstract

Pemberdayaan Karang Taruna di desa Kadugenep untuk meningkatkan kedisiplinan administrasi dan pelayanan publik sebagai wujud mutu layanan kepada warga, dibutuhkan upaya sistematis memberdayakan pemuda lewat Karang Taruna agar berfungsi aktif pengelolaan administrasi desa. Pembekalan berbentuk keahlian dan pengetahuan aplikasi perkantoran dan desain komunikasi visual pembuatan konten pelayan publik. Tujuan dari program pengabdian kepada masyarakat meningkatkan pemahaman dan pengetahuan anggota Karang Taruna tentang makna administrasi yang tertib, meningkatkan keahlian manajerial dan organisasi digolongan pemuda, meningkatkan partisipasi pemuda. Tata cara penerapan terdiri dari sosialisasi yaitu dengan meningkatkan pemahaman anggota Karang Taruna tentang berartinya administrasi, pelatihan dengan membagikan pelatihan terpaut manajemen dan administrasi, pelaksanaan teknologi dengan mengintegrasikan teknologi dalam pengelolaan administrasi, pendampingan serta penilaian dengan melaksanakan pendampingan sepanjang penerapan dan penilaian hasil, keberlanjutan program dengan menyusun rencana untuk keberlanjutan program. Hasil yang diperoleh menampilkan kenaikan partisipasi pemuda dalam pemerintahan desa, meningkatnya koordinasi antara Karang Taruna dengan pemerintah desa serta warga, kenaikan transparansi dan akuntabilitas dalam pelayanan publik, terbangunnya rasa kepemilikan serta tanggung jawab digolongan generasi muda terhadap pembangunan desa.
Perancangan dan Implementasi Virtual Tour Sebagai Media Promosi Inovatif Pada Fakultas Ilmu Komputer Nur Ichsan, Muhammad Adhe; Malabay
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 8 No. 3 (2024): IKRAITH-INFORMATIKA Vol 8 No 3 November 2024
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v8i3.4357

Abstract

Esa Unggul University has experienced a decline in the number of applicants for the Faculty ofComputer Science, particularly in the Information Technology and Information Systems programs.To address this issue, a Virtual Tour application based on Virtual Reality (VR) was developedusing Unity and Oculus Quest 2 as a promotional tool. This application provides a deeper insightinto the campus facilities, enhancing prospective students' interest. The development method usedis the Multimedia Development Life Cycle (MDLC), encompassing planning, design, development,testing, and implementation stages. Testing results indicate that this application is effective inattracting new student interest. The Virtual Tour application has proven to be an innovative andbeneficial promotional tool for Esa Unggul University.
Aplikasi Monitoring Pegawai ASN Kelurahan Pademangan Timur Rafih, Muhammad; Malabay
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 8 No. 3 (2024): IKRAITH-INFORMATIKA Vol 8 No 3 November 2024
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v8i3.4364

Abstract

This study aims to design, develop, and test an Android-based monitoring application for CivilServants (ASN) in Kelurahan Pademangan Timur using the prototypemethod. The background ofthe study highlights the need for an effective system for managing ASN performance at the villagelevel and the lack of research focusing on similar applications at this level. The problemidentification points to the absence of an integrated system, limited information accessibility, lackof transparency, insufficient use of information technology, and gaps in previous research. Thisstudy produces an application that enables effective monitoring and management of ASNperformance, with benefits such as increased efficiency, transparency, user satisfaction, andcontributions to the development of information technology in the public sector. The results of thisstudy are expected to provide a reference for the development of similar applications in otherregions of Indonesia.
Rancang Bangun Aplikasi Edukasi Reproduksi Manusia Pada Pelajar SMPN 187 Jakarta Berbasis Android Djunaedi, Bagas; Malabay; Yulhendri; Tjahjono, Budi
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 9 No. 1 (2025): IKRAITH-INFORMATIKA Vol 9 No 1 Maret 2025
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v9i1.4371

Abstract

The implementation of education at SMPN 187 Jakarta is often limited to the use of PPT and RPP,causing the material to become monotonous and less interesting for students. Reproductioneducation is also often not delivered comprehensively, resulting in less than optimal studentunderstanding. To overcome this, an Android-based application was developed which aims toincrease students' understanding of reproductive health. This application provides educationalmaterial covering secondary and primary aspects as well as a test feature to measure studentunderstanding, making learning more effective and interactive. This application uses Flutter as amulti-platformframework andDart as an open source programming languagewithOOPconceptsthat are easy to understand. The application backend is managed with Laravel, functioning asBackendAPImanagement of themobile application.The prototypemethod is used in development,starting from collecting user needs to creating a design/prototype. The results of this research areas an educational application and learning support media for students at SMPN 187 Jakarta bymaking learning media flexible and efficient, with features for characters that help improvestudents' and female students' understanding of educational reproduction.
Evaluasi Implementasi Sistem Perpustakaan Universitas Esa Unggul Kebon Jeruk Dengan Metode Fitgap Dan Risk Analysis Yosua; Malabay
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 9 No. 2 (2025): IKRAITH-INFORMATIKA Vol 9 No 2 Juli 2025
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v9i2.4384

Abstract

The existing system in the organization will always have changes following the times and newneeds that exist. So that an evaluation is needed, this research aims to find out whether the librarysystem currently implemented is suitable (Fit) or there are still gaps (Gap), which then from theseresults will be used FMEA method based on the existing Gap value, so as to provide suggestionsand evaluation results to achieve the goals of system development. The result of this study is thatthe implemented library system is considered to have a Degree of Fit of 91% (20 userrequirements), Degree of Partial 9% (2 user requirements), Degree of Gap 0% (0 userrequirements). Thus it is concluded that the current library system is still in accordance with userneeds.However, development can be carried out so that the systemcan bemore optimal inmeetinguser needs.
Perancangan Aplikasi Pencatatan Dan Monitoring Performa Transaksi Penjualan Cabang Waralaba Teh Manis Solo Berbasis Website (Studi Kasus : Teh Manis Solo Siska) Nugroho, Kevin Teguh; Malabay
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 9 No. 2 (2025): IKRAITH-INFORMATIKA Vol 9 No 2 Juli 2025
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v9i2.4385

Abstract

Teh Manis Solo is a franchise engaged in the beverage sales sector. Siska Andriyani, as the franchisee, purchaseda partnership package and owns three branches in three different locations. The first branch is located at Jl. PuloHarapan Indah, West Jakarta. The second branch is located at Jl. M Toha, Tangerang City, and the third branchis located at Jl. Prabu Siliwangi, Tangerang City. In running her business, Teh Manis Solo Siska faces severalchallenges, such as recording transactions from the three branches still using a manual system, sales transactionsnot being recorded in detail since the records are based on how many thermos were sold today, and each branch'stransaction data must be monitored through direct inspections. Consequently, the owner finds it difficult tomonitor and know the types of beverages sold at each branch and control the business processes at each TehManis Solo Siska branch. To address these issues, a web-based application for Sales Transaction Recording andFranchise Branch Transaction Performance Monitoring of Teh Manis Solo is being developed. Theprogramming language used for designing and developing the application is PHP (Hypertext Preprocessor)using the CodeIgniter framework, and data processing is done using MySQL. The development method used isthe Waterfall model. The data collection process that will be implemented includes direct observation,interviews, and literature study. The hope is that this application will solve the problems faced by the businessowner in the process of recording sales transactions, expenditures, and monitoring as well as controlling businessprocesses at each branch.
Perancangan Aplikasi Mobile Android Dan Web "Host Kita" Untuk Ekosistem Promosi UMKM Lazuardi, Maulana Fajar; Malabay
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 9 No. 1 (2025): IKRAITH-INFORMATIKA Vol 9 No 1 Maret 2025
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v9i1.4396

Abstract

The Host Kita Android application is an innovative solution that allows SMEs (Small and MediumEnterprises) to access and utilize services from Live Streaming Hosts more easily. This applicationemerges in response to current trends; many SMEs aim to leverage the promotional potential oflive streaming on E-commerce platforms due to increased revenue following the implementationof live streaming business strategies. However, they often cannot afford to hire a full-time LiveStreaming Host, either due to budget constraints or small business scale. With the presence of theHost Kita application, SMEs can still utilize Live Streaming Host services to promote theirproducts. Thus, the role of the Host Kita application and Live Streaming Host services becomesmore effective and positively impactful. The design process of this application uses the RAD(Rapid Application Development) method, comprising four stages: Project Requirements,Prototype, Rapid Construction Feedback, and Implementation. This application is equipped withvarious features that will make it easier for MSMEs in their business processes. It is hoped thatthrough this application, SMEs can continue to grow significantly with the assistance of LiveStreaming Host services, and the SME business ecosystem can strengthen. The Host Kitaapplication has the potential to become a highly useful tool in supporting the promotion and marketing efforts of SME products on increasingly competitive E-commerce platforms, particularly on TikTok.
Pelatihan Komunikasi Lintas Bahasa untuk Masyarakat Desa Wisata di Desa Kadugenep Ria Saraswati; Malabay, Malabay; Yuliati, Yuliati
PaKMas: Jurnal Pengabdian Kepada Masyarakat Vol 5 No 2 (2025): November 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/pakmas.v5i2.4158

Abstract

Kadugenep Tourism Village holds great potential as a culturally based tourist destination. However, language barriers remain a significant challenge for the local community in providing services to international visitors. This cross-language communication training aims to improve the villagers' foreign language skills, particularly in tourism contexts, to enhance service quality and the village's overall appeal. This study employs a qualitative method with a participatory training approach, incorporating observation, interviews, and skill evaluations before and after the training. Findings indicate a significant improvement in basic English communication skills and a deeper understanding of tourist cultures post-training. Additionally, villagers gained greater confidence in interacting with foreign visitors. The implications of this study suggest that cross-language communication training contributes to enhancing the competitiveness of Kadugenep Tourism Village and can serve as a model for other tourism villages. With continued support, such initiatives could foster sustainable tourism, empower local communities economically and socially, and strengthen intercultural exchange between hosts and visitors, making local destinations more accessible and attractive to a global audience.