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Waste Assessment Model untuk Peningkatan Produktivitas dalam Bisnis Jasa Bengkel Sudiantoro, Rifqi Ariqoh; Singgih, Moses Laksono
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 4 No. 3 (2025): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4i3.1044

Abstract

Produktivitas adalah indikator penting dalam mengukur kinerja di industri jasa perbengkelan, yang prosesnya rentan terhadap pemborosan (waste). Studi kasus pada Perusahaan XYZ menemukan inefisiensi dalam layanan perbaikan mesin kompresor, dengan nilai Manufacturing Cycle Effectiveness (MCE) awal hanya 47,1%, mengindikasikan bahwa lebih dari setengah waktu proses tidak memberikan nilai tambah. Penelitian ini bertujuan merancang model peningkatan produktivitas menggunakan pendekatan Lean Thinking. Metodologinya mengintegrasikan Value Stream Mapping (VSM) untuk memetakan proses, Waste Assessment Model (WAM) untuk memprioritaskan waste, dan Root Cause Analysis (RCA) untuk mengidentifikasi akar masalah. Hasil WAM menunjukkan Defect dan Overprocessing sebagai waste paling berpengaruh, dengan akar penyebab berupa kurangnya standarisasi diagnosis dan alur informasi kerja. Langkah perbaikan yang diusulkan berfokus pada kerangka 5S dan standardisasi proses, seperti implementasi SOP Diagnosis dan Formulir Order Perbaikan. Penelitian ini menghasilkan model perbaikan terstruktur dengan mengintegrasikan VSM, WAM, dan RCA, dimana proyeksinya mampu mengurangi waktu tidak bernilai tambah hingga 120 menit dan meningkatkan nilai MCE menjadi 53%. Model ini memberikan kontribusi praktis bagi perusahaan bengkel serupa dan kontribusi ilmiah dalam penerapan WAM di sektor jasa.
Cost-Integrated Lean Maintenance to Reduce Maintenance Cost Putu Dana Karningsih; Winda Puspitasari; Moses Laksono Singgih
Jurnal Optimasi Sistem Industri Vol. 22 No. 1 (2023): Published in May 2023
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/josi.v22.n1.p69-80.2023

Abstract

The company has always prioritized cost reduction. In this study, the researchers aimed to decrease maintenance costs by actively eliminating expensive non-value-added processes. The study employed Process and Time Driven Activity Based Costing to integrate cost with the activities performed. By conducting maintenance value stream mapping, the researchers identified various forms of waste, such as centralized maintenance, ineffective data management, poor inventory management, inadequate maintenance, under-utilization of resources, and waiting time for maintenance resources. Several alternative improvement options were proposed, and the Pugh method was used to compare and select the most promising alternatives or combinations of alternatives. The third alternative, which involves conducting internal training and implementing standard operating procedures for maintenance technicians, supervisors, and machine operators, as well as integrating an IT system for maintenance and creating an equipment and spare parts inventory database, was chosen as the highest-ranking option. The results showed that this approach reduced processing time for administrative activities, lowered corrective maintenance costs, and improved maintenance efficiency for both preventive and corrective maintenance.
Integrasi Quality Function Deployment (QFD) dan Conjoint Analysis untuk Mengetahui Preferensi Konsumen Desrina Yusi Irawati; Moses Laksono Singgih; Bambang Syarudin
Jurnal Optimasi Sistem Industri Vol. 13 No. 2 (2014): Published in October 2014
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/josi.v13.n2.p618-640.2014

Abstract

The advantages of QFD is to translate customer need into a technical response. But QFD has some disadvantages related to the difficulties in distinguishing the difference of needs between consumers, difficulties to fulfill the needs of different consumer groups, and the exietence of conceptual gap between consumers and companies. The proposed method to overcome these disadvantages is conjoint analysis. The main advantage of conjoint analysis is the ability to get the optimal design combination for products or services based on consumers' preference. The result of conjoint analysis, estimation of perceived value, and integration of QFD can be used to know the preference market needs among consumers, identify the office desk, determine consumer segments and technical respons, and estimate the additional price of office desk attributes as an effort to the development of the office desk. In overall the best Office desk combination results based on consumers' preference of Office desk is the white color without additional drawers or supporting features, with table size is 120x60x75 cm and footstool. Segmentation based on preferences resulting in three clusters, namely size, color, and availability of drawer. The highest technical response to be the company's priority in meeting the needs of consumers is to make the proper hole connection. Based on the perceived value, the company is capable to predict that the additional prices of 1 drawer is Rp.1-Rp.500.000, the addition price of 2 drawers is Rp.800,000 - Rp.900.000, and the addition price of the foundation of the foot is Rp.50.000 - Rp.150.000, and the additional price of supporting features is Rp.150.000-Rp.250.000.Keywords: Quality Function Deployment (QFD), conjoint analysis, segmentation and perceived value.AbstrakKeunggulan QFD adalah menterjemahkan customer need menjadi respon teknis. Namun QFD mempunyai kekurangan terkait sulit membedakan antara beragam kebutuhan konsumen yang bertentangan, sulit memenuhi kebutuhan konsumen yang berbeda kelompok, dan kesenjangan konseptual antara konsumen dan perusahaan. Untuk melengkapi kekurangan QFD, diusulkan metode conjoint analysis. Keunggulan utama conjoint analysis mampu mendapatkan kombinasi desain yang optimal untuk produk yang melekat pada preferensi konsumen. Hasil integrasi QFD dan conjoint analysis serta estimasi perceived value dapat mengetahui preferensi konsumen meja kantor, mengidentifikasi segmen konsumen meja kantor, menentukan respon teknis, dan mengestimasi harga penambahan atribut meja kantor sebagai upaya pengembangan meja kantor. Secara keseluruhan hasil kombinasi meja kantor terbaik berdasarkan preferensi konsumen meja kantor adalah warna putih, tidak membutuhkan penambahan fitur laci, tidak membutuhkan penambahan fitur pendukung, ukuran meja 120x60x75 cm, dan terdapat tumpuan kaki. Berdasarkan segmentasi preferensi terbentuk tiga klaster, yaitu klaster warna, klaster ukuran, dan klaster ketersediaan laci. Secara keseluruhan respon teknis yang menjadi prioritas perusahaan untuk memenuhi kebutuhan konsumen adalah pembuatan lubang sambungan yang tepat. Berdasarkan hasil perceived value, perusahaan dapat memperkirakan harga penambahan 1 laci berkisar Rp.1 - Rp.500.000, penambahan 2 laci adalah Rp. 800.000 – Rp. 900.000, penambahan tumpuan kaki Rp. 50.000 – Rp. 150.000, dan penambahan fitur pendukung Rp. 150.000-Rp. 250.000.