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TINGKAT KEPUASAN PENGGUNA SISTEM INFORMASI MANAJEMEN TERHADAP PELAYANAN KEFARMASIAN DI RSUD SALATIGA Irvan Saputra; Niken Dyahariesti
Usadha Journal of Pharmacy Vol. 3 No. 2 (2024): Mei
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/ujp.v3i2.331

Abstract

Penggunaan Sistem Informasi Manajemen Rumah Sakit (SIMRS) sekarang ini merupakan suatu kebutuhan bagi fasilitas kesehatan untuk mendukung pelayanan kesehatan. Instalasi Farmasi Rumah Sakit tidak bisa terlepas dari proses pelayanan kesehatan ke pasien. Orientasi akhir dari pelayanan kesehatan adalah memberikan pelayanan yang maksimal demi keselamatan pasien. Tujuan penelitian ini mengevaluasi tingkat kepuasan penggunaan SIMRS terhadap pelayanan farmasi dan menerapkan sistem informasi manajemen farmasi di RSUD Kota Salatiga guna meningkatkan efisiensi dan kualitas pelayanan kesehatan. Penelitian ini merupakan penelitian kuantitatif, dengan pengambilan data secara prospektif menggunakan metode purposive sampling dengan 30 responden yang memenuhi kriteria. Responden adalah petugas Instalasi Farmasi RSUD Kota Salatiga. Pengambilan data menggunakan kuesioner yang sudah valid dan reliabel. Terdapat 4 indikator dalam kuesioner yaitu kualitas sistem, kualitas informasi, kepuasan pengguna dan lingkungan organisasi. Hasil kuesioner diolah dan dikategorikan ke dalam berbagai tingkat kepuasan dari responden. Hasil penelitian didapatkan tingkat kepuasan petugas instalasi farmasi pada indikator kualitas sistem 74%, kualitas informasi 74%, kepuasan pengguna 70%, dan lingkungan organisasi 76%. Tingkat kepuasan secara keseluruhan sebesar 73% masuk kategori cukup.
Pelatihan Pembuatan “Samijel” (Sabun Berbasis Minyak Jelantah Dan Eco Enzyme) Untuk Menjaga Kesehatan Lingkungan Pada Kader Pemberdayaan Kesejahteraan Keluarga (Pkk) Desa Candirejo, Kabupaten Semarang Yuswantina, Richa; Dyahariesti, Niken; Lestari, Ita Puji
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 4, No 4 (2024): Abdira, Oktober
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v4i4.514

Abstract

Used cooking oil comes from cooking oil that has been used many times so that it can change its physical and chemical structure. In Indonesia, many people use cooking oil repeatedly because it is a shame to throw it away and there is a lack of understanding about the dangers of used cooking oil. The purpose of this activity is to increase the level of knowledge and increase the skills of PKK Cadres of Candirejo Village, Semarang Regency regarding the handling of used cooking oil as household waste and the manufacture of reusable products from used cooking oil waste to improve environmental health. The solution offered in this community service activity is to provide counseling, education and training to PKK Cadres of Candirejo Village who become an educational bridge for partners and community service resource persons. The approach is carried out using the methods of observation, interviews, counseling, demonstration of how to make "Samijel" soap. From the results of the community service training activities, it was found that there was a difference in the level of knowledge of PKK Cadres of Candirejo Village between before and after the training activities were given.
Evaluasi Penerapan Peresepan Elektronik (E-Prescribing) di Rumah Sakit Roemani Muhammadiyah Semarang: Evaluation of Electronic Prescribing (E-Precribing) Implementation At Roemani Muhammadiyah Hospital Semarang Dyahariesti, Niken; Ayang Rizky Safitri Utami
Indonesian Journal of Pharmacy and Natural Product Vol. 7 No. 02 (2024): Indonesian Journal of Pharmacy and Natural Product
Publisher : Universitas Ngudi Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35473/ijpnp.v7i02.3482

Abstract

ABSTRACT Electronic prescribing is an information technology innovation in health care that can improve service quality, but its implementation still faces challenges that require evaluation, especially at Muhammadiyah Roemani Semarang Hospital, which has been implementing this system since 2016. This study aims to evaluate the implementation of the electronic prescribing system at Roemani Hospital based on the availability of its features. This study is a descriptive qualitative research. The sampling technique used was purposive sampling. Respondents used 4 pharmacists. Data collection was carried out with an observation sheet by the pharmacist followed by a confirmation interview with the pharmacist. The results of the interview were transcribed into text, coding at each point and drawing conclusions. Electronic prescribing in the hospital is quite complete and running well, with 87.5% feature completeness from the Indonesian Ministry of Health. The hospital has implemented 57.7% of the recommended features in international journals, but some obstacles still need to be overcome, such as slow internet network problems, differences in drug stocks, and non-compliance of prescription writers.  The electronic prescribing system at Roemani Muhammadiyah Hospital is generally running well, but still needs improvement in several aspects to further optimize the performance and benefits of the system.   ABSTRAK Peresepan elektronik merupakan inovasi teknologi informasi di pelayanan kesehatan yang dapat meningkatkan kualitas pelayanan, namun penerapannya masih menghadapi tantangan sehingga perlu dilakukan evaluasi, khususnya di Rumah Sakit Muhammadiyah Roemani Semarang yang telah menerapkan sistem ini sejak 2016. Penelitian ini bertujuan untuk mengevaluasi penerapan sistem peresepan elektronik di Rumah Sakit Roemani berdasarkan ketersediaan fiturnya. Penelitian ini merupakan penelitian deskriptif kualitatif. Teknik sampling  yang digunakan purposive sampling. Responden yang digunakan 4 apoteker. Pengambilan data dilakukan dengan lembar observasi oleh Apoteker dilanjutkan dengan wawancara konfirmasi dengan Apoteker. Hasil wawancara ditranskripsi ke dalam teks, pengkodean pada tiap point dan penarikan kesimpulan. Peresepan elektronik di Rumah Sakit sudah cukup lengkap dan berjalan dengan baik, dengan kelengkapan fitur 87,5% dari  Kemenkes RI. Rumah sakit ini telah menerapkan 57,7% dari rekomendasi fitur pada jurnal internasional, tetapi beberapa kendala yang masih perlu diatasi, seperti masalah jaringan internet yang lambat, perbedaan stok obat, serta ketidakpatuhan penulis resep.  Sistem peresepan elektronik di Rumah Sakit Roemani Muhammadiyah secara umum sudah berjalan dengan baik, namun masih memerlukan perbaikan pada beberapa aspek agar lebih mengoptimalkan kinerja dan manfaat sistem
Kiat Meningkatkan Daya Tahan Tubuh dan Pembiasaan Cuci Tangan di SDN Candirejo 02 Kurnia Choerunisa; Dita Arisca Devi; Ossa Alifiyanti Kulsum; Lalu Helmi Maulana; Richa Yuswantina; Niken Dyahariesti; Dwi Retna Susilowati
INDONESIAN JOURNAL OF COMMUNITY EMPOWERMENT (IJCE) Vol. 6 No. 2 (2024): Indonesian Journal of Community Empowerment November 2024
Publisher : UNIVERSITAS NGUDI WALUYO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35473/ijce.v6i2.3318

Abstract

This research is motivated by the low understanding of SDN Candirejo 02 students regarding the importance of immune system and proper handwashing, which potentially increases the risk of infectious diseases. This research aims to enhance children's understanding and awareness of the importance of maintaining personal hygiene and health through a Community Service program. This community service activity was conducted by the Pharmacy Professional Students of Ngudi Waluyo University at SDN Candirejo 02, using counseling methods, handwashing demonstration and simulation, and question and answer sessions, with the goal of improving the knowledge of 4th-grade students about the importance of maintaining immune system and proper handwashing. An evaluation of 25 students using pre-test and post-test methods showed that before the counseling, demonstration, and handwashing simulation, 64% of students had an understanding of handwashing habits. After the presentation of the material, there was a 28% increase, leading to an improvement in student understanding. The activities were conducted through counseling methods, handwashing simulation, and question and answer sessions. Despite the increase in understanding, there were still misunderstandings regarding the importance of handwashing after handling money. It is hoped that activities like this can be regularly conducted to enhance awareness of personal hygiene. Recommendations are made to enhance education on hand hygiene, especially after handling money, both in the school and family environments to ensure that clean and healthy living habits are firmly ingrained in students. Regular counseling is highly recommended to support this.   ABSTRAK Latar belakang penelitian ini dilandasi oleh masih rendahnya pemahaman siswa SDN Candirejo 02 tentang pentingnya daya tahan tubuh dan cuci tangan yang benar, sehingga berpotensi meningkatkan risiko penyakit infeksi. Penelitian ini bertujuan untuk meningkatkan pemahaman dan kesadaran anak-anak tentang pentingnya menjaga kebersihan diri dan kesehatan melalui program pengabdian Masyarakat. Kegiatan pengabdian masyarakat ini dilakukan oleh Mahasiswa Profesi Apoteker Universitas Ngudi Waluyo di SDN Candirejo 02, menggunakan metode penyuluhan, demonstrasi dan simulasi cuci tangan serta sesi tanya jawab, dengan tujuan meningkatkan pengetahuan siswa kelas 4 tentang pentingnya menjaga daya tahan tubuh dan mencuci tangan dengan benar.  Evaluasi terhadap 25 siswa dengan metode pre-test dan post-test menunjukkan bahwa sebelum kegiatan penyuluhan, demonstrasi, dan simulasi cuci tangan, 64% siswa telah memahami kebiasaan mencuci tangan. Setelah pemaparan materi, terjadi peningkatan sebesar 28%, sehingga pemahaman siswa meningkat. Kegiatan dilakukan dengan metode penyuluhan, simulasi cuci tangan, dan sesi tanya jawab. Meskipun terjadi peningkatan pemahaman, masih terdapat kesalahpahaman terkait pentingnya mencuci tangan setelah memegang uang. Diharapkan kegiatan seperti ini dapat rutin dilakukan untuk meningkatkan kesadaran akan kebersihan diri. Saran, edukasi tentang kebersihan tangan, terutama setelah memegang uang, perlu ditingkatkan secara berkelanjutan di sekolah dan rumah agar kebiasaan hidup bersih dan sehat tertanam kuat pada siswa.  Penyuluhan rutin sangat dianjurkan untuk mendukung hal ini.
Pemberdayaan Kader Posyandu Lansia dalam Meningkatkan Kualitas Pelayanan Kesehatan bagi Lansia Dyahariesti, Niken; Richa Yuswantina; Ita Puji Lestari
INDONESIAN JOURNAL OF COMMUNITY EMPOWERMENT (IJCE) Vol. 6 No. 2 (2024): Indonesian Journal of Community Empowerment November 2024
Publisher : UNIVERSITAS NGUDI WALUYO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35473/ijce.v6i2.3447

Abstract

Posyandu cadres are community volunteers who have an important role in health services for the elderly at the elderly Posyandu. Cadres are part of a group of change agents who support government programs to improve the health status of the elderly. Posyandu activities are promotive and preventive activities that require the skills of health cadres in communication, managerial and service at the posyandu. The purpose of this activity is to improve the skills of posyandu cadres in providing services at the posyandu for the elderly. The methods used in this activity are training, workshops and demonstrations. The results of the activity were carried out in three stages, the first stage was basic service training, namely blood pressure measurement techniques and anthropometry, followed by effective communication training to interact with elderly posyandu patients, then increasing the capacity of cadres in preparing the elderly PMT menu. The results of the activity are known to have increased cadre knowledge about elderly health and the ability to carry out basic health service procedures for the elderly who come to the posyandu, from 2 measurements to 5 measurements.  Through this community service activity, the empowerment of elderly posyandu cadres, especially in technical skills in measuring blood pressure and anthropometry in early detection of disease risk in the elderly and non-technical skills, namely communication skills that can increase motivation and education to the elderly community.   ABSTRAK Kader posyandu merupakan relawan masyarakat yang memiliki peran penting dalam pelayanan Kesehatan bagi lansia di Posyandu lansia. Kader merupakan bagian dari kelompok agen perubahan yang mendukung program pemerintah untuk meningkatkan derajat kesehatan masyarakat lanjut usia. Kegiatan posyandu merupakan kegiatan yang bersifat promotif dan preventif yang memerlukan keterampilan kader Kesehatan dalam komunikasi, manajerial dan pelayanan di posyandu. Tujuan kegiatan ini adalah  meningkatkan ketrampilan kader posyandu dalam melakukan pelayanan di posyandu lansia.  Metode yang digunakan dalam kegiatan ini adalah pelatihan, workshop dan demonstrasi. Hasil kegiatan dilakukan pada tiga tahap, tahap pertama pelatihan pelayanan dasar yaitu teknik pengukuruan tekanan darah dan antropometri, dilanjutkan pelatihan komunikasi efektif untuk berinteraksi dengan pasien posyandu lansia, kemudian peningkatan kapasitas kader dalam penyusunan menu PMT lansia. Hasil kegiatan diketahui terjadi peningkatan pengetahuan kader tentang kesehatan lansia dan kemampuan dalam melakukan prosedur pelayanan kesehatan dasar pada lansia yang datang ke posyandu  yang awalnya 2 pengukuran menjadi 5 pengukuran. Melalui kegiatan pengabdian masyarakat ini pemberdayaan kader posyandu lansia khususnya dalam keterampilan teknis dalam mengukur tekanan darah dan antropometri dalam mendeteksi dini risiko penyakit pada lansia dan keterampilan non teknis yaitu kemampuan komunikasi yang dapat meningkatkan motivasi dan edukasi kepada masyarakat lansia.
STUDI PENGELOLAAN OBAT DI PUSKESMAS BOJA 1 KABUPATEN KENDAL TAHUN 2020 Richa; Margareta Ayu Lestari; Lyla Aprilia; Niken Dyahariesti
Jurnal Ilmiah Manuntung Vol 8 No 2 (2022): Jurnal Ilmiah Manuntung: Sains Farmasi Dan Kesehatan
Publisher : Sekolah Tinggi Ilmu Kesehatan Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51352/jim.v8i2.609

Abstract

Drug management is an important aspect that affects operational costs in improving the quality of pharmaceutical services at the Puskesmas. The purpose of this study was to determine the efficiency of drug management at the stages of distribution, storage and use at the Boja 1 Public Health Center. This research was a non-experimental study with a descriptive approach. Data collection was taken retrospectively using reporting data for the 2020 period. Data processing was carried out by analyzing and comparing the suitability of the results with the standard indicators of Pudjaningsih (1996) and the Indonesian Ministry of Health (2011). The results of the research at the distribution stage show that the drug distribution system is appropriate. Based on the turn over ratio indicator, the result is 3.2 times, the drug availability indicator is 31.5 months, the percentage of expired drugs is 2% and the dead stock indicator is 32%. At the storage stage the results of the conformity percentage were 78%. At the use stage, the indicator for the average number of drug items was 3.69, the percentage for generic drugs was 62.06%, the percentage for prescribing antibiotics was 12.2% and the percentage for injection was 4.07%. Drug management at the stages of distribution, storage and use at the Boja 1 Health Center is not fully 100% in accordance with the indicator standards.
Evaluasi Kualitas Mutu Pelayanan Kefarmasian di Puskesmas Karangayung I dari Perspektif Pasien: Evaluation of the Quality of Pharmaceutical Services at Karangayung I Health Center from the Patient's Perspective Amilia Krislinanda; Dyahariesti, Niken
Journal of Holistics and Health Sciences Vol. 7 No. 1 (2025): Journal of Holistics and Health Sciences (JHHS), Maret
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Ngudi Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35473/jhhs.v7i1.569

Abstract

The level of patient satisfaction with the quality of a service can be used as an indicator of the quality of a health facility. The health center is the first referral health facility for the community to obtain health services, so the health center's quality must be guaranteed. One of them is the Karangayung I health center. This study aims to determine the level of satisfaction with outpatient pharmaceutical services at the Karangayung I Health Center from the patient's perspective. This study uses quantitative descriptive methods and uses a cross-sectional design. Using 95 respondents who meet the inclusion and exclusion criteria of the study. Data analysis uses univariate data analysis to determine the level of patient satisfaction with the quality of pharmaceutical services. The instrument used is a questionnaire. The results of the study showed the level of respondent satisfaction in the responsiveness dimension of 90.9%, the assurance dimension of 91.9%, the empathy dimension of 88.8%, the reliability dimension of 91.7% and the tangibles dimension of 86.8%. The quality of service at Karangayung Health Center is quite good, as seen from the level of patient satisfaction of 90% in the very satisfied category.   ABSTRAK Tingkat kepuasan pasien terhadap kualitas suatu pelayanan dapat dijadikan indikator  dari kualitas mutu suatu fasilitas kesehatan.  Puskesmas merupakan fasilitas kesehatan  rujukan pertama masyarakat dalam memperoleh pelayanan kesehatan, maka  kualitas mutu  puskesmas harus terjamin. Salah satunya puskesmas Karangayung I. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pelayanan kefarmasian rawat jalan di Puskesmas Karangayung I dari prespektif pasien. Penelitian ini menggunakan deskriptif kuantitatif dan menggunakan desain cross-sectional. Menggunakan 95 responden yang memenuhi kriteria inklusi dan eksklusi penelitian. Analisis data menggunakan analisis data univariate untuk mengetahui tingkat kepuasan pasien terhadap kualitas pelayanan kefarmasian. Instrumen yang digunakan berupa kuesioner. Hasil penelitian menunjukkan tingkat kepuasan responden pada dimensi ketanggapan (responsiveness) 90,9%, dimensi jaminan (assurance) 91,9%, dimensi perhatian (empathy) 88,8%, dimensi kehandalan (reliability) 91,7% dan dimensi tampilan fisik (tangibles) 86,8%. Mutu pelayanan di Puskesmas Karangayung termasuk bagus, terlihat  dari tingkat kepuasan pasien  sebanyak 90% berada pada kategori sangat puas.
AYO CEGAH DIABETES MELITUS MULAI DARI SEKARANG Fitriyah, Nurul; Anggraini, Lisa Puji; Widya, Devi; Wijaya, Nusanta Adi; Hati, Anita Kumala; Dyahariesti, Niken
ABDI MAKARTI Vol 4, No 1 (2025): ABDI MAKARTI
Publisher : Sekolah Tinggi Ilmu Ekonomi AMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/abdimakarti.v4i1.784

Abstract

Risk factors for Diabetes Melitus disease are one of the comorbidities that worsen the condition of the elderly. Many people do not know and understand about Diabetes Mellitus. Therefore, the purpose of this Community Service (PKM) is designed to provide education and understanding to the community about Diabetes Mellitus. So it is hoped that this activity can increase public awareness about controlling Diabetes Mellitus. This PKM activity is carried out by providing educational counseling related to Diabetes Mellitus, checking blood sugar and blood pressure for free, then education related to compliance with how to take medication properly and correctly. This activity was attended by 22 residents from Ngablak village. The results of the activity showed that 4 people (18%) had confirmed that they had Diabetes Melitus and 18 people (81%) had normal blood sugar levels. Therefore, through this PKM activity, we carried out a health check-up program in the form of free blood sugar level checks and blood pressure checks and health education, especially Diabetes Mellitus. By carrying out this service, we hope that the problems in Ngablak Village, especially in the health sector, can be resolved a little