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E-Satisfaction as a Mediating Variable Influence of E-Service Quality on E-WOM in Linkaja Syariah Users Zuhratun Nisak Risnia; Nihayatu Aslamatis Solekah
MALIA: Jurnal Ekonomi Islam Vol 14 No 2 (2023)
Publisher : Department of Islamic Economics, Faculty of Islamic Religion, Yudharta University Pasuruan, East Java, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/ml.v14i2.3797

Abstract

The purpose of this study is to investigate the influence of e-service quality on E-WOM through the mediating variable of e-satisfaction among Linkaja Syariah users in Malang City. Because the use of Linkaja Syariah in Malang City is very popular, researchers are interested in conducting a study on electronic services and Linkaja Syariah user satisfaction that can affect digital marketing. This study uses a quantitative method and data processing is done using Smartpls 0.4 with 170 respondents. The results of the study indicate that e-service quality has a significant positive influence on E-WOM, and also has a significant positive influence on e-satisfaction. E-satisfaction also has a significant positive influence on E-WOM, so it can be said that e-satisfaction is a mediating variable between e-service quality and E-WOM.
PEMETAAN POTENSI DESA SUMBERDEM DALAM MENINGKATKAN EKONOMI MELALUI PROGRAM TEMATIK PETERNAKAN KAMBING Solekah, Nihayatu Aslamatis; Rosidah, Ainur; Mauludin, Ahmad Hasbi; Inda, Ajeng Jelita; Syafira, Azka Arij
Prestise: Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis Vol. 4 No. 2 (2024): Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/prestise.v4i2.39122

Abstract

Desa Sumberdem memiliki potensi wisata yang dapat dikembangkan melalui kampung-kampung tematik, seperti Kampung Kopi, Kampung Bunga, Kampung Ternak, Kampung Rosella, Kampung Lemon, Kampung Toga, dan Kampung KRPL. Masing-masing kampung tematik ini menawarkan keunikan serta produk unggulan yang berpotensi menjadi daya tarik wisata baru di Kabupaten Malang. Selain sektor pariwisata, Desa Sumberdem juga memiliki potensi besar di bidang pertanian, khususnya dalam peternakan kambing. Penelitian ini bertujuan untuk mengidentifikasi potensi pengembangan desa tematik berbasis peternakan kambing sebagai upaya meningkatkan nilai ekonomi masyarakat setempat. Dengan pendekatan kualitatif dan metode deskriptif, penelitian ini mengkaji berbagai aspek yang mendukung, termasuk demografi, geografis, sumber daya alam, dan sumber daya manusia. Hasil penelitian menunjukkan bahwa pemanfaatan potensi tersebut dapat mendorong pembangunan ekonomi yang berkelanjutan, sekaligus memperkuat daya saing Desa Sumberdem sebagai destinasi wisata edukasi berbasis agribisnis dan peternakan. Strategi kolaboratif antara pemerintah, masyarakat, dan sektor swasta diperlukan untuk merealisasikan pengembangan desa tematik secara optimal.
Pengaruh Religiusitas terhadap Minat Menjadi Nasabah pada Bank Indonesia Provinsi Kalimantan Selatan dengan Syariah Financial Literacy Dan Financial Behavior Sebagai Variabel Mediasi (Studi Kasus pada Bank Syariah Indonesia KCP Tapin) Hakim, Ahmad Muqarrabin; Solekah, Nihayatu Aslamatis
Ekonomis: Journal of Economics and Business Vol 8, No 2 (2024): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i2.1627

Abstract

Religiosity can be a factor that influences a person's interest in becoming a customer in a sharia banking company, including Bank Syariah Indonesia (BSI). South Kalimantan Province is one of the regions that has the highest religiosity with a Muslim population of 96.7%. Likewise, sharia financial literacy will be one of the determining factors for this interest. Data also shows that the level of sharia financial literacy in South Kalimantan Province always increases every year. Then the financial behavior factor or financial behavior will also increase this interest. The aim of this research is to determine the influence of religiosity on interest in becoming a customer at Bank Syariah Indonesia (BSI) South Kalimantan Province with sharia financial literacy and financial behavior as mediating variables. This research is quantitative in type. The population is BSI KCP Tapin (South Kalimantan) customers with a sample of 190 people. The sampling technique uses non-probability sampling with a purposive sampling method, the data collection technique uses a questionnaire and is processed using SmartPLS and analyzed using partial least squares (PLS) analysis. The results of this research found that partially, religiosity, sharia financial literacy and financial behavior had a direct influence on interest in becoming a BSI KCP Tapin customer with a positive and significant value. Religiosity has a direct effect on sharia financial literacy and religiosity has an indirect effect on interest through sharia financial literacy as a positive and significant mediating variable. Sharia financial literacy has a direct effect on financial behavior and sharia financial literacy has an indirect effect on interest through financial behavior as a mediating variable.
Green Banking Trends in Islamic Bank: Gen Z’s Awareness and Knowledge Adha Herfian Prayogi; Nihayatu Aslamatis Solekah
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 6 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah (in Press)
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i6.2366

Abstract

The concept of green banking is a concern of financial institutions today, including Islamic financial institutions. Because with this concept, banks are expected to be able to have a positive impact on the environment, both in bank operational activities as well as credit and loans provided to customers. The background of this research is to find out how much awareness generation z has to use Islamic bank services based on their attention to the environment. As well as knowing the extent of the influence of their knowledge about green banking in the interest in using Islamic bank services. In this study, a quantitative method was used using the hair formula to determine the number of samples to be used. This hair formula is to determine the number of samples that are not known with certainty, so that 135 samples of generation z of Malang city are obtained randomly with this research method using nonprobability nonprobability sampling. The data was processed using SPSS. The results showed that interest in using Islamic bank services was positively and significantly affected by the green banking knowledge variable, while awareness had no effect on interest in using Islamic banking services.
Anteseden Loyalitas Nasabah : Islamic Branding, Kualitas Layanan dan Kepercayaan Nugraha, Reno Iwan Candra; Solekah, Nihayatu Aslamatis
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 6 No 2 (2021): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v6i2.15770

Abstract

The purphose of this study is to analyze the antecedents of customer loyalty of Bank BNI Syariah which is influenced by Islamic branding, service quality and trust. The sample in this study was 148 customers using purposive sampling using multiple regression analysis tools using SPSS 25. The results showed that Islamic branding, service quality and trust have an effect on customer loyalty. The implication of the results of this study is expected to maintain and improve the application of Islamic Branding and service quality, especially for PT. BNI Syariah KCP Jombang so as to gain customer trust that will foster a sense of customer loyalty
ANALYSIS OF FNB MICRO BUSINESS ACTORS’ PERCEPTIONS IN MALANG CITY ON THE USE OF SHARIA MOBILE BANKING Nur Azizah, Nisya; Aslamatis Solekah, Nihayatu
Jurnal Tabarru': Islamic Banking and Finance Vol. 8 No. 2 (2025): Jurnal Tabarru' : Islamic Banking and Finance
Publisher : Department of Islamic Banking, Faculty of Islamic Studies, Islamic University of Riau (UIR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jtb.2025.vol8(2).23074

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh persepsi kemudahan, kemanfaatan, risiko, nilai pelanggan, motivasi hedonisme, dan kepercayaan Pelaku Usaha Mikro Food And Beverage (Fnb) Di Kota Malang dalam menggunakan mobile banking Bank Syariah. Pendekatan yang digunakan yakni menggunakan penelitian kuantitatif dengan teknik pengambilan sampel menggunakan purposive sampling melalui penyebaran kuesioner kepada 150 responden Pelaku Usaha Mikro FnB yang menggunakan layanan mobile banking. Analisis data dilakukan menggunakan regresi linier berganda untuk menguji pengaruh masing-masing variabel independen terhadap keputusan penggunaan mobile banking. Hasil penelitian menunjukkan bahwa variabel persepsi kemudahan, nilai pelanggan, dan kepercayaan berpengaruh signifikan terhadap penggunaan mobile banking, sedangkan kemanfaatan, persepsi risiko dan motivasi hedonisme tidak berpengaruh signifikan.