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All Journal PROSIDING SEMINAR NASIONAL UNEJ e-Proceeding Jurnal Sinar Manajemen Inovator : Jurnal Manajemen JURNAL MANAJEMEN DAN BISNIS INDONESIA Majalah Ilmiah Warta Dharmawangsa Jurnal Pengabdian Masyarakat IPTEKS Jurnal Ilmiah Manajemen Kesatuan BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Manajemen DIVERSIFIKASI Improvement: Jurnal Manajemen dan Bisnis Jurnal Ekonomi dan Bisnis GROWTH (JEBG) Jurnal Manajemen Agribisnis dan Agroindustri Borobudur Management Review Jurnal Comparative : Ekonomi Dan Bisnis Jurnal Mahasiswa Entrepreneur Manajemen : Jurnal Ekonomi Jurnal Manajemen Dayasaing Ektasi : Jurnal Ekonomi, Akutansi dan Organisasi Proceeding of International Conference on Social Science and Humanity
Retno Endah Supeni
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Pengaruh Literasi Keuangan,  Financial Technology  dan Self Control  Terhadap Perilaku Keunagan Mahasiswa Perguruan Tinggi di Kabupaten Bondowoso Holiseh, Holiseh; Supeni, Retno Endah; Sari , Maheni Ika
Manajemen: Jurnal Ekonomi USI Vol 7 No 2 (2025): Manajemen : Jurnal Ekonomi (Special Issue)
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/64agg257

Abstract

Studi ini bertujuan menganalisis dampak literasi keuangan, penggunaan teknologi finansial (fintech), serta kemampuan mengontrol diri terhadap pengelolaan keuangan mahasiswa di wilayah Kabupaten Bondowoso. Penelitian berfokus pada identifikasi faktor-faktor yang memengaruhi kebiasaan finansial individu. Metode yang digunakan adalah pendekatan kuantitatif dengan jumlah populasi 10.145 mahasiswa dan sampel sebanyak 100 responden yang dipilih melalui teknik purposive sampling dan stratified random sampling. Pengumpulan data dilakukan dengan menyebarkan kuesioner, kemudian dianalisis menggunakan metode regresi linear berganda melalui SPPS 26. Hasil analisis menunjukkan bahwa literasi keuangan, fintech, dan pengendalian diri memiliki pengaruh positif dan signifikan terhadap pola perilaku keuangan mahasiswa di Kabupaten Bondowoso
THE NEXUS BETWEEN JKN QUALITY, COMPETENCE, EMPLOYEE PERFORMANCE, AND PATIENT SATISFACTION Rumi Enggarwati; Retno Endah Supeni; Toni Herlambang
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3688

Abstract

The National Health Insurance Program (JKN) is designed to improve the overall quality of public health while providing protection to individuals and families from the burden of high health care costs. The quality of National Health Insurance (JKN) services which are supported by human resource competencies such as speed, response to patient needs, and professionalism of medical personnel will improve employee performance and ultimately, this will have a positive impact on patient satisfaction. This study aims to examine how the quality of JKN services at Puskesmas plays a role in influencing patient satisfaction. This is important for understanding the connection between national health policies and patient experiences at the primary care level. Additionally, the study investigates the role of Puskesmas staff performance as a mediator between JKN quality and patient satisfaction, which could provide new insights into the importance of human resources in improving patient experiences.This research was conducted at the Rambipuji Jember Community Health Center with 100 BPJS patients as respondents. The research instrument used a questionnaire. The data analysis technique uses SEM PLS. The research results show that: JKN quality has a positive and significant effect on employee performance, Competence has a positive and significant effect on employee performance, JKN quality has a positive and significant effect on patient satisfaction, Employee performance has a positive and significant impact on patient satisfaction, Competence has a positive and significant effect on patient satisfaction. JKN quality has a positive and significant impact on patient satisfaction through employee performance. Competence has a positive and significant impact on patient satisfaction through employee performance.
PENGARUH EFIKASI DIRI, KECERDASAN ADVERSITAS, DAN PENDIDIKAN KEWIRAUSAHAAN TERHADAP INTENSI BERWIRAUSAHA PADA MAHASISWA DI KOTA JEMBER Amaliya, Yeni; Supeni, Retno Endah; Hafidzi, Achmad Hasan
Jurnal Warta Dharmawangsa Vol 19, No 4 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i4.7439

Abstract

Peran kewirausahaan di kalangan mahasiswa semakin penting untuk mendorong pertumbuhan ekonomi dan mengurangi tingkat pengangguran. Kota Jember, sebagai wilayah dengan populasi mahasiswa yang besar, menjadi fokus strategis dalam pengembangan jiwa kewirausahaan generasi muda melalui berbagai program pendidikan dan pelatihan. Penelitian ini bertujuan untuk mengetahui pengaruh Efikasi Diri, Kecerdasan Adversitas, dan Pendidikan Kewirausahaan terhadap niat berwirausaha pada mahasiswa di Kota Jember. Intensi berwirausaha penting untuk mendorong tumbuhnya wirausaha muda. Metode yang digunakan adalah kuantitatif dengan sampel mahasiswa yang dipilih secara purposive. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linier berganda. Hasilnya menunjukkan bahwa ketiga variabel tersebut berpengaruh positif dan signifikan terhadap niat berwirausaha mahasiswa. Efikasi Diri mencerminkan keyakinan mahasiswa pada kemampuan diri, Kecerdasan Adversitas menunjukkan kemampuan menghadapi tantangan, dan Pendidikan Kewirausahaan memberikan pengetahuan serta keterampilan yang dibutuhkan untuk memulai usaha. Penelitian ini menyarankan pengembangan program pendidikan dan pelatihan kewirausahaan yang terpadu serta penguatan kapasitas psikologis mahasiswa agar siap menghadapi tantangan dunia usaha di Kota Jember
THE EFFECT OF POPULATIONS ADMINISTRATION INFORMATION SYSTEM TECHNOLOGY ON THE PERFORMANCE OF OPERATOR’S POPULATIONS ADMINISTRATION SERVICE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS AN INTERVENING VARIABLE Purbo, Achmad Jati; Herlambang, Toni; Supeni, Retno Endah
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.61

Abstract

Objective: This research aims to analyze the effect of populations administration information system technology on the performance of operator’s populations administration service through organizational citizenship behavior as an intervening variable. Method: Research design can be classified as explanatory/confirmatory research. The population to be studied is all employees of population administration service operators in sub-district offices throughout Jember Regency, amount 132 people. Hypothesis testing in this research uses Structural Equation Modeling (SEM) with the WarpPLS statistical tool. Results:  Findings of this research state that populations administration information system technology has significant effect on the organizational citizenship behavior and the performance of operator’s populations administration service. Organizational citizenship behavior has significant effect on the performance of operator’s populations administration service. The population administration system has significant effect on employee performance through organizational citizenship behavior. Novelty: This research uses a model of the influence of information system technology on service operator performance by involving organizational citizenship behavior as mediator or intervening. Thus, this model is the answer to the existing research gap related to staff performance.
THE INFLUENCE OF SOCIAL MEDIA MARKETING, PRODUCT QUALITY AND PRICES ON CONSUMER PURCHASING DECISIONS THROUGH CUSTOMER TRUST INTERVENING VARIABLES ON MSMES IN MAYANG DISTRICT, JEMBER REGENCY Susbiyani , Arik; Supeni, Retno Endah; Adyasa, Jery Candra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.118

Abstract

Objective: This study explores the influence of social media marketing, product quality, and price on consumer purchasing decisions through the intervening variable of customer trust in MSMEs in Mayang District, Jember Regency. The main objective of this study is to understand the relationship between these variables and provide guidance for MSMEs actors in optimizing their marketing strategies. Method: This study uses a quantitative approach with a survey involving MSME consumers. Data were collected through questionnaires distributed using Google Form and analyzed using the Structural Equation Modeling (SEM) technique. Results: The results of the study indicate that social media marketing, product quality, and price have a significant influence on consumer purchasing decisions through customer trust. The implications of this study indicate that marketing strategies that focus on increasing customer trust can improve purchasing decisions and consumer loyalty. Novelty: This study makes an important contribution to the academic literature and offers practical guidance for MSMEs in developing more effective marketing strategies.
THE EFFECT OF THE SERVANT LEADERSHIP STYLE ON THE PERFORMANCE OF REGIONAL ORGANIZATIONS THROUGH THE CORE VALUES OF COMPETENT ASN AS AN INTERVENING VARIABLE Fajar, Evi Triana Nurul; Thamrin, Mohammad; Supeni, Retno Endah
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.130

Abstract

Objective: This research aims to analyze the effect of servant leadership style on the organization performance through the core value of competence as an intervening variable. Method: This research uses descriptive and quantitative research methods. The population to be studied is all staff of Regional Apparatus Organizations in Jember Regency, total 461 people. The number of samples used was 109 respondents and the sampling technique was nonprobability sampling with purposive sampling technique. Hypothesis testing in this research uses Structural Equation Modeling (SEM) with the WarpPLS statistical tool. Results: Findings of this research state that servant leadership style has a significant effect on the core value of competence and the organization performance. Core value of competence has significant effect on the organizational performance. The servant leadership style has a significant effect on employee performance through the core value of competence. Novelty: This research uses a model of the influence of servant leadership style on organization performance by involving the core value of competence as mediator or intervening. Thus, this model is the answer to the existing research gap related to organizational performance.
THE NEXUS BETWEEN JKN QUALITY, EMPLOYEE PERFORMANCE, AND PATIENT SATISFACTION Enggarwati, Rumi; Retno Endah Supeni; Toni Herlambang
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.213

Abstract

Objective: The National Health Insurance Program (JKN) is designed to improve the overall quality of public health while providing protection to individuals and families from the burden of high health care costs. The quality of National Health Insurance (JKN) services which are supported by human resource competencies such as speed, response to patient needs, and professionalism of medical personnel will improve employee performance and ultimately, this will have a positive impact on patient satisfaction. Method: This research was conducted at the Rambipuji Jember Community Health Center with 100 BPJS patients as respondents. The research instrument used a questionnaire. The data analysis technique uses SEM PLS. Results: The research results show that: (1) JKN quality has a positive and significant effect on employee performance, (2) JKN quality has a positive and significant effect on patient satisfaction, (3) Employee performance has a positive and significant impact on patient satisfaction,( 4) JKN quality has a positive and significant impact on patient satisfaction through employee performance. Novelty: This study aims to examine how the quality of JKN services at Puskesmas plays a role in influencing patient satisfaction. This is important for understanding the connection between national health policies and patient experiences at the primary care level. Additionally, the study investigates the role of Puskesmas staff performance as a mediator between JKN quality and patient satisfaction, which could provide new insights into the importance of human resources in improving patient experiences.
Co-Authors AA Sudharmawan, AA Achmad Hasan Hafidzi Adyasa, Jery Candra Akmalia, Atika Firmanda Alizah, Aprilia Ulva Noer Amaliya, Yeni Amelia, Rita Andrea Meita Gustina Ariyanto, Kiki Dwi Bayu Wijayantini, Bayu Elfiah, Kutsiatun Enggarwati, Rumi Fajar, Evi Triana Nurul Hafidzi, Ahmad Hasan Herlambang, Toni Holiseh, Holiseh Izzuddien, Ahmad Izzudin, Ahmad Karsiyanto, Regita Wira Utami M. Hamzah Bin Ali Ma'rifah, Nurul Maheni Ika Sari Muhammad Efendi Munawaroh, Mayda Madinatul Nawafil, Aulia Nurin Ningtias, Kiki Arista Wahyu Nur Ira, Nia Dewi Oktavia, Fanda Andini Purbo, Achmad Jati Puspitadewi, Ira Putri, Okta Ananda Reskiputri, Tatid Diansari Rizki, Miftahur Rozzaid, Yusron Rozzaid, Yusron Rumi Enggarwati Rusdiyanto Rusdiyanto Rusdiyanto, Rusdiyanto Safira, Serli Vebriana Samsuryaningrum, Ira Puspitadewi Sari , Maheni Ika Solehah, Nur Ilmiatus Suharto, Akhmad Susbiyani , Arik Syahier Syahier Syahier, Syahier Syahier, Syahier Thamrin, Mohammad Toni Herlambang Wahyu Eko Setianingsih Wati Cantika Putri, Ayuni Alda Wibowo, Yohannes Gunawan Widhana, Ghalih Satriya Winahyu, Pawestri Wulandari, Vina Yuliantika Yusron Rozzaid