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The Role of Employee Involvement Mediation: The Impact of Professionalism and Self-Efficacy on Employee Work Loyalty in Bapas Class II Madiun Julaeha Evi Susanti; Nursaid Nursaid; Budi Santoso
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9910

Abstract

This study aims to analyze the influence of professionalism and self-efficacy on employee job loyalty with employee involvement as an intervening variable in the Class II Madiun Correctional Center (Bapas). The background of this research departs from the importance of building employee work loyalty through increasing professionalism and self-efficacy which has an impact on job engagement. This study uses a quantitative approach with a path analysis method. The research population is all employees of Bapas Class II Madiun, with sampling using census techniques. Data was obtained through the distribution of questionnaires that were tested for validity and reliability, then analyzed using the help of statistical programs. The findings of this study confirm that employee involvement has an important role as a link between professionalism and self-efficacy and work loyalty. Employees who are professional, confident, and fully engaged in their work tend to have high loyalty to the institution. Therefore, Bapas Class II Madiun needs to strengthen the strategy of developing professionalism and self-efficacy of employees in order to create sustainable work involvement and loyalty
The Effect of Workload Analysis and Employee Well-Being Mediated by HRIS System on Nurse Productivity at Kaliwates Hospital Jember Billardi Atmanagara Fadzliansyah; Budi Santoso; Riyanto Setiawan Suharsono
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9927

Abstract

Kaliwates Jember Hospital as a type C plantation hospital faces challenges in nurse productivity due to high workload and suboptimal employee welfare amid a surge in emergency room patients. This study examines the influence of workload analysis and employee well-being on nurse productivity at Kaliwates Jember Hospital with the HRIS system as an intervening variable. Using an explanatory design quantitative approach with a saturated sample of the entire population of 299 nurses, data was collected through a questionnaire that had been validated and analyzed using Structural Equation Modeling (SEM) based on SmartPLS 4.0. The results showed that workload analysis had a positive effect on nurse productivity through the management of emergency room targets, 12-hour shift efficiency, and physical-mental load mitigation; employee well-being has a positive effect through subjective well-being, workplace, and work-life balance; both affect the HRIS system significantly; HRIS itself increases productivity through automated rotation and real-time analytics. The effect of partial HRIS mediation was confirmed in the moderate category. These findings enrich the theory of Dessler-AMO HR management in the context of Jember type C hospitals, recommending the integration of HRIS workload-well-being modules for the optimization of health human resources
The Effect of Digitization of Hospital Management Information Systems and Modernization of Information Technology on Patient Satisfaction Through the Perception of Digital Service Quality at Kaliwates General Hospital Gilang Pradipta; Budi Santoso; Riyanto Setiawan Suharsono
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9926

Abstract

Kaliwates Hospital as a hospital faces the challenge of digital transformation to increase patient satisfaction amid a surge in polyclinic visits and the demand for fast services. This study examines the effect of digitalization of information system management and modernization of information technology on patient satisfaction with the quality of digital services as an intervening variable, as well as leadership development on employee performance through the same mediation. Using an explanatory design quantitative approach with a sample of 160 non-probability engineering patients and a saturated sample of employees, data were collected through a valid questionnaire (Cronbach α>0.8) and analyzed by SmartPLS-based Structural Equation Modeling (SEM). The results showed that the digitization of SIMRS had a positive effect on patient satisfaction through data integration and process automation; IT modernization is influential through WiFi-RME-telemedicine infrastructure; digital service quality (efficiency-privacy-promptness) mediates the relationship; Leadership Development improves employee performance through application efficiency and promptness of digital staff. The effect of partial mediation was confirmed to be moderate. The findings enrich the TAM-SDL theory in the context of East Java hospitals, recommending an integrated Digital Service Excellence Center Satu Sehat to optimize patient experience