Article Per Year (5 Year)
p-Index From 2021 - 2026
2.249
P-Index
This Author published in this journals
All Journal Jurnal Reviu Akuntansi dan Keuangan EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JBMP (Jurnal Bisnis, Manajemen dan Perbankan) SENTRALISASI International Journal of Social Science and Business Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JURNAL MANAJEMEN DAN BISNIS INDONESIA Ilomata International Journal of Management Ektasi : Jurnal Ekonomi, Akutansi dan Organisasi Jurnal Penelitian IPTEKS JURNAL MANAJEMEN DAN BISNIS INDONESIA Proceeding of International Conference on Social Science and Humanity Jurnal Simki Economic
Budi Santoso
Universitas Muhammadiyah Jember, Jember, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

Published : 18 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 18 Documents
Search

 1   2 
THRIFTING CONSUMER PURCHASE DECISION FACTORS IN INDONESIA: SYSTEMATIC LITERATURE REVIEW (SLR) Rahayuningtyas, Dwi Besti; Budi Santoso; Zakiyyah, Amalina Maryam
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.177

Abstract

Objective: This research aims to analyze the factors that influence the decision to purchase second-hand clothing (thrifting) through the Systematic Literature Review (SLR) approach that focuses on psychological, social, economic, and environmental aspects to provide a more holistic understanding of the thrifting phenomenon in Indonesia. Method: This research was conducted using the SLR approach based on the guidelines of Kitchenham and Charters (2007). A total of 20 journals published in the last 5 years with a focus on second-hand clothing purchasing decisions were selected through an online searching on Google Scholar. The research involved the stages of planning, implementation, and reporting, with article selection based on inclusion and exclusion criteria. Results: The results showed that second-hand clothing purchasing decisions were influenced by environmental awareness, social media trends, lifestyle orientation, and product quality and affordable price factors. Social media has become an important platform in driving consumer interest in thrifting, while sustainability aspects are increasingly becoming a major consideration in purchasing. Novelty: The novelty of this research lies in the application of the SLR approach to explore second-hand clothing purchasing decisions with a primary focus on the Indonesian context. This research provides theoretical contributions on the integration of psychological, social, and environmental factors, while also offering strategic insights for thrifting entrepreneurs in Indonesia to develop evidence-based marketing strategies. This research is expected to be a primary reference in the literature on sustainable consumerism.
Analysis Of The Effect Of Customer Retention Strategy And Differentiation Strategy On Customer Lifetime Value And Customer Loyalty In SME Food In Jember Regency Juariyah, Siti; Santoso, Budi; Hermawan, Haris; Cahyono, Dwi
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 4 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i4.8568

Abstract

This study aims to analyze the effect of customer retention strategies and differentiation strategies on Customer Lifetime Value (CLV) and customer loyalty in small and medium enterprises (SMEs) in the food sector in Jember Regency. The research approach used is a quantitative approach with a survey method of 100 customers of Ayam Gephok Pak Giek as the object of research. Data collection was carried out through a closed questionnaire, and data analysis was carried out using the Partial Least Square (PLS) method with the help of SmartPLS software. The results showed that customer retention strategy and differentiation strategy have a positive and significant effect on customer loyalty and CLV. The findings indicate that effective customer relationship management, through the provision of memorable customer experiences and unique product offerings, is critical in increasing long-term customer loyalty and value. The practical implications of this study suggest that culinary SMEs strengthen service strategies, product innovation, and loyalty programs to retain customers and increase competitiveness in a competitive market.
The Effect of PDDIKTI System Acceptance, Social Influence and Technology on Performance Expectations at Jember State Polytechnic Through Educational Background as an Intervening Variable Yuvianti, Ike Agustin; Nursaid; Santoso, Budi
Ilomata International Journal of Management Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i1.1927

Abstract

This study aims to analyze the influence of PDDIKTI system acceptance, social influence, and technology quality on the performance expectations of academic operators at the Jember State Polytechnic. This research is a type of comparative causal research. The data used in this study are primary data. The population in this study is the operator of the Jember State Polytechnic PDDikti management of 100. The sample was determined to be 100 respondents. The analysis model used in this study is Structural Equation Modeling (SEM) analysis with the help of WarpPLS software. The results of the study show that the acceptance of the PDDikti system, social influence, and technology have a positive and significant effect on the performance expectations of academic operators. The study offers practical value for higher education institutions looking to improve system performance expectations through training and social support. However, a clearer articulation of how these recommendations translate into measurable policies would increase social relevance.
Organizational Citizenship Behaviour dan Kompetensi sebagai Prediktor Kinerja Pegawai dengan Komitmen sebagai Mediator: Studi di Lapas IIB Bondowoso Ariyanto, Nunus; Santoso, Budi; Suharsono, Riyanto Setiawan
Jurnal Manajemen dan Bisnis Indonesia Vol. 11 No. 02 (2025): Edisi Bulan Desember
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jmbi.v12i02.3610

Abstract

Dalam era globalisasi, perubahan yang berkelanjutan menjadi keharusan baik bagi institusi maupun individu di dalamnya. Organisasi, termasuk lembaga pemerintahan, dituntut untuk terus melakukan inovasi dan merespons berbagai kebutuhan secara cepat guna mencapai kinerja yang maksimal. Dalam hal ini, manajemen sumber daya manusia (SDM) memegang peranan penting dalam mendorong tercapainya kinerja yang optimal. Penelitian ini bertujuan untuk mengkaji pengaruh Organizational Citizenship Behaviour (OCB) dan kompetensi terhadap komitmen pegawai di Lapas Kelas IIB Bondowoso, serta mengevaluasi pengaruh OCB dan kompetensi terhadap kinerja pegawai. Selain itu, penelitian ini juga menguji pengaruh komitmen pegawai terhadap kinerja serta menginvestigasi peran komitmen sebagai variabel intervening dalam hubungan antara OCB dan kompetensi dengan kinerja pegawai. Penelitian ini menerapkan pendekatan kuantitatif dengan jenis penelitian kausal komparatif. Data primer diperoleh dari seluruh populasi sebanyak 64 pegawai Lapas IIB Bondowoso yang dijadikan sebagai responden. Analisis data dilakukan menggunakan Structural Equation Modeling (SEM) dengan bantuan perangkat lunak SmartPLS. Temuan penelitian menunjukkan bahwa OCB dan kompetensi memiliki pengaruh positif dan signifikan terhadap komitmen pegawai. Keduanya juga secara signifikan memengaruhi kinerja pegawai. Komitmen pegawai terbukti memberikan pengaruh positif dan signifikan terhadap kinerja. Namun demikian, OCB berpengaruh positif tetapi tidak signifikan terhadap kinerja melalui komitmen pegawai. Sebaliknya, kompetensi menunjukkan pengaruh positif dan signifikan terhadap kinerja melalui komitmen pegawai.
Pengaruh Kualitas Layanan Umrah, Trust Dan Customer Experience Terhadap Kepuasan Jamaah Pada Agen Haji Dan Umrah PT. Atiga Bersaudara Tour Maharani, Daniar; Santoso, Budi; Umamy, Septy Holisa
Jurnal Manajemen dan Bisnis Indonesia Vol. 11 No. 02 (2025): Edisi Bulan Desember
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jmbi.v12i02.3815

Abstract

Seiring dengan meningkatnya minat masyarakat untuk melaksanakan ibadah haji dan umrah, tuntutan terhadap kualitas pelayanan dari agen perjalanan juga semakin tinggi. Namun, berbagai kendala seperti keterbatasan sumber daya, persaingan antar biro perjalanan, serta ekspektasi jamaah yang terus berkembang kerap menimbulkan permasalahan dalam memberikan layanan yang memuaskan. Penelitian mengenai kepuasan jamaah pada agen haji dan umrah menjadi sangat penting di tengah meningkatnya kebutuhan masyarakat akan layanan perjalanan ibadah yang berkualitas. Dalam konteks ini, kualitas layanan, kepercayaan (trust), dan pengalaman pelanggan (customer experience) merupakan faktor-faktor utama yang dapat memengaruhi tingkat kepuasan jamaah.  Penelitian ini bertujuan untuk mengetahui dan menganalisis Pengaruh Kualitas Layanan Umrah, Trust, Dan Customer Experience Terhadap Kepuasan Jamaah Pada Agen Haji Dan Umrah PT. Atiga Bersaudara Tour Bondowoso. Jenis penelitian ini menggunakan metode kuantitatif dengan jumlah sampel 83 responden dan menggunakan Teknik pengambilan sampel Non Probability Sampling dengan pendekatan accidental sampling dengan bantuan bantuan kuesioner sebagai alat utama dalam mengumpulkan data responden. Adapun teknik analisis data penelitian ini dengan menggunakan pengujian instrument, asumsi klasik, regresi linear berganda, hipotesis dan koefisien determinasi. Hasil analisis yang diperoleh menunjukan bahwa kualitas layanan umrah dan Customer Experience berpengaruh signifikan terhadap kepuasan jamaah pada Agen Haji dan Umrah PT. Atiga Bersaudara Tour Bondowoso. Sedangkan trust tidak berpengaruh secara signifikan terhadap kepuasan jamaah dan hasil dari uji Koefisien
Dampak Shopee Live, Online Customer Review, dan Video Content Marketing terhadap Keputusan Pembelian pada Aneka Jersey Risma Nur Ariyana Putri; Budi Santoso; Achmad Hasan Hafidzi
Jurnal Simki Economic Vol 8 No 2 (2025): Volume 8 Nomor 2 Tahun 2025
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v8i2.1205

Abstract

The rapid development of technology in the current digital era has affected many areas of life. The rise of online markets has changed the way consumers shop, shifting from traditional face-to-face transactions to online purchases. This study aims to investigate and examine how Shopee Live, online customer feedback, and video content marketing influence consumer purchasing choices related to products offered by Aneka Jersey. With a sample of 170 participants, this study uses an associative quantitative method. Data collection was mostly done through questionnaires, the sampling technique was non-probability sampling with a purposeful sampling approach. In data analysis, this study used various stages, including instrument testing, classical assumption testing, conducting multiple linear regression analysis, conducting hypothesis testing, and calculating the coefficient of determination. The research findings show that Shopee Live, online customer reviews, and video content marketing positively and significantly influence purchasing choices related to Aneka Jersey products. The coefficient of determination (R²) shows that there is a contribution of 32.1% to the variables related to purchasing decisions.
Sustainability Marketing, Entrepreneurial Orientation, and Café SME Performance: The Mediating Effects of Social Media Santoso, Budi; Nursaid, Nursaid
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 21 No 1 (2026): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v21i1.2026.pp108-126

Abstract

This study investigates the strategic role of social media marketing in mediating the influence of sustainability marketing and entrepreneurial orientation on the performance of café SMEs in Jember Regency, East Java, Indonesia, a region recognized as a growing hub of the local creative economy with a strong presence of digitally savvy young consumers. Employing a predominantly quantitative approach, the study utilizes Partial Least Squares–Structural Equation Modeling (PLS-SEM) based on survey data collected from café consumers, complemented by in-depth interviews with café owners to provide interpretive triangulation. The research examines several structural relationships, including both direct and mediating effects among the key constructs. The findings indicate that sustainability marketing does not exert a strong direct influence on SME performance, whereas entrepreneurial orientation, reflected through proactiveness, innovativeness, and risk-taking behavior, plays a more prominent role in enhancing business performance. Furthermore, social media marketing is shown to function as an important mediating mechanism, strengthening the translation of sustainability initiatives and entrepreneurial practices into tangible business outcomes, such as improved sales performance, customer loyalty, and profitability. These results offer contextual empirical insights into the digital mediation processes shaping the transformation of local café SMEs and provide practical implications for business owners to optimize Instagram and TikTok content strategies, including green storytelling, influencer collaborations, and viral campaigns, in order to amplify the impact of sustainability efforts and entrepreneurial dynamics in achieving sustainable growth within a competitive market.
Kepercayaan Sebagai Jembatan: Menggali Hubungan Antara Kemudahan Penggunaan Dan Keamanan Dalam Niat Menggunakan Budi Santoso; Jekti Rahayu
Jurnal Reviu Akuntansi dan Keuangan Vol. 14 No. 4 (2024): Jurnal Reviu Akuntansi dan Keuangan
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jrak.v14i4.35661

Abstract

Purpose: The purpose of the study is to examine how trust influences users' intentions to use by mediating perceived security and convenience of use. Methodology/approach: The population in this study is all users using Kopra by Mandiri Tapal Kuda Region, East Java in 2024. Based on the results of sample calculations using G*power, the minimum sample size is 472 respondents, so the researchers used 500 respondents using the proportional random sampling method or random sampling. The Structural Equation Model (SEM) is the data analysis tool used in this study. Findings: Trust and intention to use are positively impacted by perceived security and convenience of use. Use intention is positively impacted by trust. Through trust, perceived security and ease of use both positively influence the inclination to use. Practical implications: The practical implications of this research are that organizations can increase the adoption rate of their services, reduce churn rates, and build long-term relationships with users through the trust built from the ease and security of services. Originality/value: trust as an intervening variable because customer trust in using Kopra by Mandiri will have an impact on increasing intentions to use Kopra by Mandiri which is supported by perceived ease of use and security.
Co-Authors Abadi Sanosra Achmad Hasan Hafidzi Agung Budi Sulistiyo Ahmad Izzuddin Ariyanto, Nunus DWI CAHYONO Dwi Ristantri, Citra Haris Hermawan, Haris HERU DWI SETIAWAN Jekti Rahayu Maharani, Daniar Nursaid Nursaid Rahayuningtyas, Dwi Besti Risma Nur Ariyana Putri Riyanto Setiawan Suharsono Siti Juariyah Srimiatun Srimiatun Susbiyani, Arik Totok Sugiharto, Totok Trias Setyowati Trias Setyowati, Trias Umamy, Septy Holisa Wahyu Eko Setianingsih Wati, Wiwin Sri Niscahya Wulandary, Dian Anisa Yafie, Yogie Indra Yonandra, Mita Yosefa Sayekti Yuvianti, Ike Agustin Zakiyyah, Amalina Maryam