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Analisis Layout Pabrik Untuk Meningkatkan Kelancaran Produksi Pada PTPN XII Kebun Kotta Blater Ambulu Jember Delisanti, Galindra Fiola; Santoso, Budi; Rusdiyanto, R
Jurnal Ekonomi, Akutansi dan Organisasi Vol. 1 No. 3 (2024): Edisi Bulan April 2024
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Analisis pada penelitian diselenggarakan dengan maksud guna mendalami dan mengungkapkan informasi terkait penataan tata letak pabrik, yang bertujuan meningkatkan efisiensi produksi di lingkungan PTPN XII Kebun Kotta Blater Ambulu Jember. Adapun metode deskriptif dengan pendekatan kualitatif digunakan sebagai bentuk pendekatan penelitian, suatu pendekatan yang berfokus pada pengumpulan data dan informasi terkait fenomena serta fakta yang ada pada objek dan lokasi penelitian, menggambarkan kondisi sebagaimana adanya saat penelitian dilakukan. Lokasi penelitian dilakukan di PTPN XII Kebun Kotta Blater Ambulu Jember, dengan melibatkan 4 orang sebagai sumber dalam wawancara menentukan data yang diperlukan. Adapun teknik pengumpulan data yang diterapkan mencakup wawancara mendalam, observasi, dan dokumentasi guna memastikan keterkaitan yang komprehensif. Dalam konteks tata letak fasilitas produksi, PTPN XII Kebun Kotta Blater menerapkan tata letak fungsional, di mana ruang produksi disusun secara berurutan dan fasilitas yang digunakan ditempatkan secara terpusat berdasarkan fungsi masing-masing, menciptakan suatu sistem yang terintegrasi dan efisien dalam proses produksi.
Organizational Citizenship Behaviour dan Kompetensi sebagai Prediktor Kinerja Pegawai dengan Komitmen sebagai Mediator: Studi di Lapas IIB Bondowoso Ariyanto, Nunus; Santoso, Budi; Suharsono, Riyanto Setiawan
Jurnal Manajemen dan Bisnis Indonesia Vol. 11 No. 02 (2025): Edisi Bulan Desember
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jmbi.v12i02.3610

Abstract

Dalam era globalisasi, perubahan yang berkelanjutan menjadi keharusan baik bagi institusi maupun individu di dalamnya. Organisasi, termasuk lembaga pemerintahan, dituntut untuk terus melakukan inovasi dan merespons berbagai kebutuhan secara cepat guna mencapai kinerja yang maksimal. Dalam hal ini, manajemen sumber daya manusia (SDM) memegang peranan penting dalam mendorong tercapainya kinerja yang optimal. Penelitian ini bertujuan untuk mengkaji pengaruh Organizational Citizenship Behaviour (OCB) dan kompetensi terhadap komitmen pegawai di Lapas Kelas IIB Bondowoso, serta mengevaluasi pengaruh OCB dan kompetensi terhadap kinerja pegawai. Selain itu, penelitian ini juga menguji pengaruh komitmen pegawai terhadap kinerja serta menginvestigasi peran komitmen sebagai variabel intervening dalam hubungan antara OCB dan kompetensi dengan kinerja pegawai. Penelitian ini menerapkan pendekatan kuantitatif dengan jenis penelitian kausal komparatif. Data primer diperoleh dari seluruh populasi sebanyak 64 pegawai Lapas IIB Bondowoso yang dijadikan sebagai responden. Analisis data dilakukan menggunakan Structural Equation Modeling (SEM) dengan bantuan perangkat lunak SmartPLS. Temuan penelitian menunjukkan bahwa OCB dan kompetensi memiliki pengaruh positif dan signifikan terhadap komitmen pegawai. Keduanya juga secara signifikan memengaruhi kinerja pegawai. Komitmen pegawai terbukti memberikan pengaruh positif dan signifikan terhadap kinerja. Namun demikian, OCB berpengaruh positif tetapi tidak signifikan terhadap kinerja melalui komitmen pegawai. Sebaliknya, kompetensi menunjukkan pengaruh positif dan signifikan terhadap kinerja melalui komitmen pegawai.
Pengaruh Kualitas Layanan Umrah, Trust Dan Customer Experience Terhadap Kepuasan Jamaah Pada Agen Haji Dan Umrah PT. Atiga Bersaudara Tour Maharani, Daniar; Santoso, Budi; Umamy, Septy Holisa
Jurnal Manajemen dan Bisnis Indonesia Vol. 11 No. 02 (2025): Edisi Bulan Desember
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jmbi.v12i02.3815

Abstract

Seiring dengan meningkatnya minat masyarakat untuk melaksanakan ibadah haji dan umrah, tuntutan terhadap kualitas pelayanan dari agen perjalanan juga semakin tinggi. Namun, berbagai kendala seperti keterbatasan sumber daya, persaingan antar biro perjalanan, serta ekspektasi jamaah yang terus berkembang kerap menimbulkan permasalahan dalam memberikan layanan yang memuaskan. Penelitian mengenai kepuasan jamaah pada agen haji dan umrah menjadi sangat penting di tengah meningkatnya kebutuhan masyarakat akan layanan perjalanan ibadah yang berkualitas. Dalam konteks ini, kualitas layanan, kepercayaan (trust), dan pengalaman pelanggan (customer experience) merupakan faktor-faktor utama yang dapat memengaruhi tingkat kepuasan jamaah.  Penelitian ini bertujuan untuk mengetahui dan menganalisis Pengaruh Kualitas Layanan Umrah, Trust, Dan Customer Experience Terhadap Kepuasan Jamaah Pada Agen Haji Dan Umrah PT. Atiga Bersaudara Tour Bondowoso. Jenis penelitian ini menggunakan metode kuantitatif dengan jumlah sampel 83 responden dan menggunakan Teknik pengambilan sampel Non Probability Sampling dengan pendekatan accidental sampling dengan bantuan bantuan kuesioner sebagai alat utama dalam mengumpulkan data responden. Adapun teknik analisis data penelitian ini dengan menggunakan pengujian instrument, asumsi klasik, regresi linear berganda, hipotesis dan koefisien determinasi. Hasil analisis yang diperoleh menunjukan bahwa kualitas layanan umrah dan Customer Experience berpengaruh signifikan terhadap kepuasan jamaah pada Agen Haji dan Umrah PT. Atiga Bersaudara Tour Bondowoso. Sedangkan trust tidak berpengaruh secara signifikan terhadap kepuasan jamaah dan hasil dari uji Koefisien
Dampak Shopee Live, Online Customer Review, dan Video Content Marketing terhadap Keputusan Pembelian pada Aneka Jersey Risma Nur Ariyana Putri; Budi Santoso; Achmad Hasan Hafidzi
Jurnal Simki Economic Vol 8 No 2 (2025): Volume 8 Nomor 2 Tahun 2025
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v8i2.1205

Abstract

The rapid development of technology in the current digital era has affected many areas of life. The rise of online markets has changed the way consumers shop, shifting from traditional face-to-face transactions to online purchases. This study aims to investigate and examine how Shopee Live, online customer feedback, and video content marketing influence consumer purchasing choices related to products offered by Aneka Jersey. With a sample of 170 participants, this study uses an associative quantitative method. Data collection was mostly done through questionnaires, the sampling technique was non-probability sampling with a purposeful sampling approach. In data analysis, this study used various stages, including instrument testing, classical assumption testing, conducting multiple linear regression analysis, conducting hypothesis testing, and calculating the coefficient of determination. The research findings show that Shopee Live, online customer reviews, and video content marketing positively and significantly influence purchasing choices related to Aneka Jersey products. The coefficient of determination (R²) shows that there is a contribution of 32.1% to the variables related to purchasing decisions.
Kepercayaan Sebagai Jembatan: Menggali Hubungan Antara Kemudahan Penggunaan Dan Keamanan Dalam Niat Menggunakan Budi Santoso; Jekti Rahayu
Jurnal Reviu Akuntansi dan Keuangan Vol. 14 No. 4 (2024): Jurnal Reviu Akuntansi dan Keuangan
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jrak.v14i4.35661

Abstract

Purpose: The purpose of the study is to examine how trust influences users' intentions to use by mediating perceived security and convenience of use. Methodology/approach: The population in this study is all users using Kopra by Mandiri Tapal Kuda Region, East Java in 2024. Based on the results of sample calculations using G*power, the minimum sample size is 472 respondents, so the researchers used 500 respondents using the proportional random sampling method or random sampling. The Structural Equation Model (SEM) is the data analysis tool used in this study. Findings: Trust and intention to use are positively impacted by perceived security and convenience of use. Use intention is positively impacted by trust. Through trust, perceived security and ease of use both positively influence the inclination to use. Practical implications: The practical implications of this research are that organizations can increase the adoption rate of their services, reduce churn rates, and build long-term relationships with users through the trust built from the ease and security of services. Originality/value: trust as an intervening variable because customer trust in using Kopra by Mandiri will have an impact on increasing intentions to use Kopra by Mandiri which is supported by perceived ease of use and security.
The Effect Of Democratic Leadership And Work Environment On Employee Performance Through Job Performance Deni Hadiatullah; Budi Santoso; Riyanto Setiawan Suharsono; Nursaid Nursaid
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.9152

Abstract

This study aims to analyze the influence of democratic leadership and the work environment on employee performance in Kaliwates District, as well as the role of job performance as an intervening variable. The study used a quantitative approach, using a survey method and distributing questionnaires to employees in Kaliwates District. Data analysis was conducted using inferential statistical techniques to test the direct and indirect relationships between variables. The results indicate that democratic leadership and the work environment have a positive and significant effect on employee performance. Furthermore, job performance acts as an intervening variable, strengthening the influence of both factors on improving employee performance. These findings highlight the importance of implementing a participatory leadership style and managing a conducive work environment to encourage work performance, thus optimally improving employee performance. This study recommends improving the quality of leadership and work environment management, along with efforts to develop employee performance, to achieve excellent public service in Kaliwates District.
The Effect of Servqual, Social Media Marketing, and Facilities on Interest in Admission at Private Islamic University of Jember through Brand Religiosity Image as an Intervening Variable Soraya Firdausi Nuzzila; Budi Santoso; Nursaid Nursaid
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9431

Abstract

The main objective of this study is to analyze the influence of service quality, social media marketing, and facilities on students' interest in registering with brand religiosity as an intervening variable. This study adopted a quantitative approach with a numerical method using the Partial Least Square (PLS) technique with WarpPLS 8.0 software. The population used in this study were active students of private universities in Jember Regency, with a total sample of 250 respondents, selected using non-probability sampling. Information was collected through a Likert scale survey and examined through validity and reliability checks, as well as structural model testing. The results showed that Servqual, Social Media Marketing, and Facilities influenced Interest in Registering and Brand Religiosity. Brand Religiosity has a positive and significant influence on Interest in Registering. However, Servqual, media marketing, and facilities have a positive and significant indirect effect on the Interest in registering through Brand Religiosity.
Pengaruh Kualitas Produk, Ketersediaan Produk dan Saluran Distribusi Terhadap Keputusan Pembelian Telur Pada UD Edy Horn Aditya Bayu Efendi; Budi Santoso; Pawestri Winahyu
Jurnal Ilmiah Manajemen Muhammadiyah Aceh Vol. 15 No. 2 (2025): Edisi Juli - Desember 2025
Publisher : Universitas Muhammadiyah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37598/jimma.v15i2.31

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk, ketersediaan produk, dan saluran distribusi terhadap keputusan pembelian telur pada UD Edy Horn. Penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui kuesioner yang disebarkan kepada konsumen dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa kualitas produk, ketersediaan produk, dan saluran distribusi berpengaruh signifikan positif terhadap keputusan pembelian. Kesimpulannya, pengelolaan ketiga variabel tersebut secara optimal dapat meningkatkan kepuasan pelanggan dan memperkuat posisi kompetitif UD Edy Horn. Temuan ini menegaskan bahwa pengelolaan kualitas produk, ketersediaan produk, dan saluran distribusi secara optimal dapat meningkatkan kepuasan dan loyalitas pelanggan sekaligus memperkuat posisi kompetitif perusahaan di pasar. Penelitian ini memberikan rekomendasi bagi manajemen UD Edy Horn untuk terus mengoptimalkan ketiga aspek tersebut guna mendukung pertumbuhan bisnis yang berkelanjutan.
Work environment and work culture on performance through organizational citizenship behavior Awan Sugiarto; Budi Santoso; Riyanto Setiawan Suharsono; Nursaid Nursaid
Journal of Applied Business Administration Vol 10 No 1 (2026): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.10699

Abstract

This study aims to analyze the effect of work environment and work culture on performance with Organizational Citizenship Behavior (OCB) as an intervening variable. The research method used is a quantitative survey. Data were collected via questionnaires distributed by staff in Kaliwates District and analyzed using WarpPLS. The results showed that the work environment and work culture significantly affect employee performance. The work environment and culture also significantly affect OCB. Furthermore, OCB significantly mediates the effect of the work environment and work culture on employee performance. This study recommends that government organizations focus on building a conducive work environment and a positive work culture to improve OCB and employee performance, as a reference for HR development and improving public services.
Sustainability Marketing, Entrepreneurial Orientation, and Café SME Performance: The Mediating Effects of Social Media Budi Santoso; Nursaid Nursaid
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 21 No 1 (2026): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v21i1.2026.pp108-126

Abstract

This study investigates the strategic role of social media marketing in mediating the influence of sustainability marketing and entrepreneurial orientation on the performance of café SMEs in Jember Regency, East Java, Indonesia, a region recognized as a growing hub of the local creative economy with a strong presence of digitally savvy young consumers. Employing a predominantly quantitative approach, the study utilizes Partial Least Squares–Structural Equation Modeling (PLS-SEM) based on survey data collected from café consumers, complemented by in-depth interviews with café owners to provide interpretive triangulation. The research examines several structural relationships, including both direct and mediating effects among the key constructs. The findings indicate that sustainability marketing does not exert a strong direct influence on SME performance, whereas entrepreneurial orientation, reflected through proactiveness, innovativeness, and risk-taking behavior, plays a more prominent role in enhancing business performance. Furthermore, social media marketing is shown to function as an important mediating mechanism, strengthening the translation of sustainability initiatives and entrepreneurial practices into tangible business outcomes, such as improved sales performance, customer loyalty, and profitability. These results offer contextual empirical insights into the digital mediation processes shaping the transformation of local café SMEs and provide practical implications for business owners to optimize Instagram and TikTok content strategies, including green storytelling, influencer collaborations, and viral campaigns, in order to amplify the impact of sustainability efforts and entrepreneurial dynamics in achieving sustainable growth within a competitive market.