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All Journal Jurnal Reviu Akuntansi dan Keuangan Jurnal Penelitian dan Pengembangan Sains dan Humaniora (JPPSH) Jurnal Ekonomi & Studi Pembangunan EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Assets: Jurnal Akuntansi dan Pendidikan International Journal of Social Science and Business Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi JOURNAL OF APPLIED BUSINESS ADMINISTRATION JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Jurnal Penelitian IPTEKS JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Sains Manajemen dan Bisnis Indonesia Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) Ilomata International Journal of Management Jurnal Manajemen DIVERSIFIKASI Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Comparative : Ekonomi Dan Bisnis Jurnal Mahasiswa Entrepreneur National Multidisciplinary Sciences Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Relasi : Jurnal Ekonomi IIJSE Ektasi : Jurnal Ekonomi, Akutansi dan Organisasi Jurnal Pengabdian Masyarakat Manage Proceeding of International Conference on Social Science and Humanity Jurnal Simki Economic Jimma : Jurnal Ilmiah Manajemen Muhammadiyah Aceh Jurnal Sains Manajemen dan Bisnis Indonesia
Budi Santoso
Universitas Muhammadiyah Jember, Jember, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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Kepercayaan Sebagai Jembatan: Menggali Hubungan Antara Kemudahan Penggunaan Dan Keamanan Dalam Niat Menggunakan Budi Santoso; Jekti Rahayu
Jurnal Reviu Akuntansi dan Keuangan Vol. 14 No. 4 (2024): Jurnal Reviu Akuntansi dan Keuangan
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jrak.v14i4.35661

Abstract

Purpose: The purpose of the study is to examine how trust influences users' intentions to use by mediating perceived security and convenience of use. Methodology/approach: The population in this study is all users using Kopra by Mandiri Tapal Kuda Region, East Java in 2024. Based on the results of sample calculations using G*power, the minimum sample size is 472 respondents, so the researchers used 500 respondents using the proportional random sampling method or random sampling. The Structural Equation Model (SEM) is the data analysis tool used in this study. Findings: Trust and intention to use are positively impacted by perceived security and convenience of use. Use intention is positively impacted by trust. Through trust, perceived security and ease of use both positively influence the inclination to use. Practical implications: The practical implications of this research are that organizations can increase the adoption rate of their services, reduce churn rates, and build long-term relationships with users through the trust built from the ease and security of services. Originality/value: trust as an intervening variable because customer trust in using Kopra by Mandiri will have an impact on increasing intentions to use Kopra by Mandiri which is supported by perceived ease of use and security.
The Effect Of Democratic Leadership And Work Environment On Employee Performance Through Job Performance Deni Hadiatullah; Budi Santoso; Riyanto Setiawan Suharsono; Nursaid Nursaid
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.9152

Abstract

This study aims to analyze the influence of democratic leadership and the work environment on employee performance in Kaliwates District, as well as the role of job performance as an intervening variable. The study used a quantitative approach, using a survey method and distributing questionnaires to employees in Kaliwates District. Data analysis was conducted using inferential statistical techniques to test the direct and indirect relationships between variables. The results indicate that democratic leadership and the work environment have a positive and significant effect on employee performance. Furthermore, job performance acts as an intervening variable, strengthening the influence of both factors on improving employee performance. These findings highlight the importance of implementing a participatory leadership style and managing a conducive work environment to encourage work performance, thus optimally improving employee performance. This study recommends improving the quality of leadership and work environment management, along with efforts to develop employee performance, to achieve excellent public service in Kaliwates District.
The Effect of Servqual, Social Media Marketing, and Facilities on Interest in Admission at Private Islamic University of Jember through Brand Religiosity Image as an Intervening Variable Soraya Firdausi Nuzzila; Budi Santoso; Nursaid Nursaid
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9431

Abstract

The main objective of this study is to analyze the influence of service quality, social media marketing, and facilities on students' interest in registering with brand religiosity as an intervening variable. This study adopted a quantitative approach with a numerical method using the Partial Least Square (PLS) technique with WarpPLS 8.0 software. The population used in this study were active students of private universities in Jember Regency, with a total sample of 250 respondents, selected using non-probability sampling. Information was collected through a Likert scale survey and examined through validity and reliability checks, as well as structural model testing. The results showed that Servqual, Social Media Marketing, and Facilities influenced Interest in Registering and Brand Religiosity. Brand Religiosity has a positive and significant influence on Interest in Registering. However, Servqual, media marketing, and facilities have a positive and significant indirect effect on the Interest in registering through Brand Religiosity.
Pengaruh Storytelling, WOM, dan Brand Awareness Terhadap Keputusan Pembelian di Toko Murah Jenggawah Fadilatul Hasanah; Budi Santoso; Nursaidah
Jurnal Manajemen DIVERSIFIKASI Vol. 6 No. 1 (2026): Maret
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v6i1.11187

Abstract

This research was conducted to determine the influence of storytelling, word of mouth and brand awareness on purchasing decisions at the Jenggawah Murah Shop. This research uses an associative quantitative method with a purposive sampling method of 90 respondents, using a questionnaire distributed via Google from to consumers of the Jenggawah Cheap Shop in Jember Regency. The data analysis used is the multiple linear regression test, partial test, and coefficient of determination test (R2). And the results of the analysis using SPSS 27 show that the three variables, namely storytelling, word of mouth, and brand awareness have a significant influence on purchasing decisions at the Jenggawah Cheap Shop. The results of the determination test (r2) were (41.6%) showing the large proportion or percentage contribution of the Storytelling, Word of Mouth and Brand Awareness variables to purchasing decisions. Meanwhile (58.4%) was contributed by other variables not included in this research, for example store atmosphere, location, price and so on.
Pengaruh Kualitas Produk, Ketersediaan Produk dan Saluran Distribusi Terhadap Keputusan Pembelian Telur Pada UD Edy Horn Aditya Bayu Efendi; Budi Santoso; Pawestri Winahyu
Jurnal Ilmiah Manajemen Muhammadiyah Aceh Vol. 15 No. 2 (2025): Edisi Juli - Desember 2025
Publisher : Universitas Muhammadiyah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37598/jimma.v15i2.31

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk, ketersediaan produk, dan saluran distribusi terhadap keputusan pembelian telur pada UD Edy Horn. Penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui kuesioner yang disebarkan kepada konsumen dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa kualitas produk, ketersediaan produk, dan saluran distribusi berpengaruh signifikan positif terhadap keputusan pembelian. Kesimpulannya, pengelolaan ketiga variabel tersebut secara optimal dapat meningkatkan kepuasan pelanggan dan memperkuat posisi kompetitif UD Edy Horn. Temuan ini menegaskan bahwa pengelolaan kualitas produk, ketersediaan produk, dan saluran distribusi secara optimal dapat meningkatkan kepuasan dan loyalitas pelanggan sekaligus memperkuat posisi kompetitif perusahaan di pasar. Penelitian ini memberikan rekomendasi bagi manajemen UD Edy Horn untuk terus mengoptimalkan ketiga aspek tersebut guna mendukung pertumbuhan bisnis yang berkelanjutan.
PENGARUH FINANCIAL SKILL DAN FINANCIAL ATTITUDE TERHADAP KINERJA KEUANGAN DENGAN FINANCIAL KNOWLEDGE SEBAGAI VARIABEL INTERVENING PADA UMKM DI KABUPATEN JEMBER Sugeng Hariadi; Arik Susbiyani; Budi Santoso; Astrid Maharani
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 10 No 2 (2026): Edisi Mei - Agustus 2026
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v10i2.7508

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh financial skill dan financial attitude terhadap kinerja keuangan UMKM dengan financial knowledge sebagai variabel intervening. Latar belakang penelitian didasarkan pada pentingnya peran UMKM dalam perekonomian Indonesia serta masih rendahnya kualitas pengelolaan keuangan yang berdampak pada kinerja usaha. Kinerja keuangan mencerminkan kemampuan usaha dalam mengelola sumber daya secara efektif dan efisien, sehingga diperlukan dukungan keterampilan, sikap, dan pengetahuan keuangan yang memadai. Penelitian ini menggunakan pendekatan kuantitatif dengan metode asosiatif dan desain kausalitas. Data dikumpulkan melalui kuesioner berskala Likert kepada 100 pelaku UMKM di Kabupaten Jember yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan dengan metode Structural Equation Modeling berbasis Partial Least Square (PLS-SEM). Hasil penelitian menunjukkan bahwa financial skill, financial attitude, dan financial knowledge berpengaruh positif dan signifikan terhadap kinerja keuangan UMKM. Selain itu, financial skill dan financial attitude juga berpengaruh positif dan signifikan terhadap financial knowledge. Temuan lain menunjukkan bahwa financial knowledge mampu memediasi pengaruh financial skill dan financial attitude terhadap kinerja keuangan. Hal ini mengindikasikan bahwa peningkatan kinerja keuangan tidak hanya ditentukan oleh kemampuan teknis dan sikap keuangan, tetapi juga oleh tingkat pemahaman keuangan pelaku usaha. Implikasi penelitian ini menegaskan pentingnya peningkatan kapasitas pelaku UMKM dalam aspek keterampilan, sikap, dan pengetahuan keuangan guna mendukung keberlanjutan usaha secara optimal.
Pemasaran Digital Dasar Untuk Remaja Kreatif Di SMA 3 Muhammadiyah Jember Budi Santoso; Gardina Aulin Nuha; Jekti Rahayu; Septy Holisa Umamy; Vesa Karsi Sukmawati; Lely Kusumawati
Jurnal Pengabdian Masyarakat Manage Vol. 7 No. 2 (2026): Agustus
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/manage.v7i2.5234

Abstract

Perkembangan teknologi digital telah mengubah pola interaksi dan aktivitas ekonomi generasi muda, namun pemanfaatan media sosial oleh siswa sekolah menengah masih cenderung bersifat konsumtif dan belum diarahkan pada kegiatan produktif. Kegiatan Pengabdian kepada Masyarakat ini bertujuan meningkatkan literasi digital, pemahaman konsep dasar pemasaran, serta keterampilan produksi konten kreatif siswa di SMA Muhammadiyah 3 Jember. Program dilaksanakan melalui workshop dan pelatihan berbasis praktik dengan pendekatan partisipatif dan learning by doing. Materi yang diberikan meliputi dasar-dasar pemasaran digital, penentuan target audiens, pengemasan pesan promosi, serta pelatihan pembuatan poster dan video pendek menggunakan aplikasi desain digital. Hasil kegiatan menunjukkan adanya peningkatan pemahaman siswa mengenai pentingnya pemasaran sejak dini dan pemanfaatan media sosial secara produktif. Siswa mampu menghasilkan karya konten digital sederhana serta menunjukkan peningkatan kreativitas dan rasa percaya diri dalam menyampaikan ide bisnis. Selain itu, terjadi perubahan pola pikir dari penggunaan media sosial yang konsumtif menjadi lebih produktif dan bernilai ekonomi. Secara keseluruhan, program ini efektif dalam menumbuhkan literasi digital dan jiwa kewirausahaan siswa. Untuk keberlanjutan dampak, diperlukan pendampingan dan pelatihan lanjutan agar keterampilan teknis dan strategi pemasaran siswa semakin berkembang secara optimal.
Work environment and work culture on performance through organizational citizenship behavior Awan Sugiarto; Budi Santoso; Riyanto Setiawan Suharsono; Nursaid Nursaid
Journal of Applied Business Administration Vol 10 No 1 (2026): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.10699

Abstract

This study aims to analyze the effect of work environment and work culture on performance with Organizational Citizenship Behavior (OCB) as an intervening variable. The research method used is a quantitative survey. Data were collected via questionnaires distributed by staff in Kaliwates District and analyzed using WarpPLS. The results showed that the work environment and work culture significantly affect employee performance. The work environment and culture also significantly affect OCB. Furthermore, OCB significantly mediates the effect of the work environment and work culture on employee performance. This study recommends that government organizations focus on building a conducive work environment and a positive work culture to improve OCB and employee performance, as a reference for HR development and improving public services.
Quality of public services as a mediator of competence and infrastructure for community satisfaction Santoso, Budi; Martini, Ni Nyoman Putu
Jurnal Ekonomi & Studi Pembangunan Vol. 27 No. 1: April 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jesp.v27i1.30002

Abstract

This study analyzes the influence of the competence of government apparatus and infrastructure facilities on community satisfaction, with the quality of public services as a mediating variable in the Jember Regency Regional Secretariat. The research was conducted with a quantitative survey approach, involving 95 respondents who had directly interacted with public services, with data collected through online questionnaires and secondary documentation. The data were analyzed using WarpPLS Partial Least Squares (PLS-SEM), which enables testing of both direct and indirect relationships among variables as well as the validity and reliability of the measurement model. Research shows that the competence of the apparatus and the availability of infrastructure have a significant effect, both directly and through improving the quality of public services on public satisfaction. The quality of public services has proven to be an important mediating factor that strengthens the contribution of competencies and infrastructure facilities to increase public satisfaction. The findings show that apparatus competence and infrastructure availability have a significant effect on public satisfaction, both directly and indirectly through the quality of public services. Improving these three aspects should be treated as a strategic priority for the institution to strengthen organizational performance and optimize community satisfaction within the Jember Regency Regional Secretariat.
Sustainability Marketing, Entrepreneurial Orientation, and Café SME Performance: The Mediating Effects of Social Media Budi Santoso; Nursaid Nursaid
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 21 No 1 (2026): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v21i1.2026.pp108-126

Abstract

This study investigates the strategic role of social media marketing in mediating the influence of sustainability marketing and entrepreneurial orientation on the performance of café SMEs in Jember Regency, East Java, Indonesia, a region recognized as a growing hub of the local creative economy with a strong presence of digitally savvy young consumers. Employing a predominantly quantitative approach, the study utilizes Partial Least Squares–Structural Equation Modeling (PLS-SEM) based on survey data collected from café consumers, complemented by in-depth interviews with café owners to provide interpretive triangulation. The research examines several structural relationships, including both direct and mediating effects among the key constructs. The findings indicate that sustainability marketing does not exert a strong direct influence on SME performance, whereas entrepreneurial orientation, reflected through proactiveness, innovativeness, and risk-taking behavior, plays a more prominent role in enhancing business performance. Furthermore, social media marketing is shown to function as an important mediating mechanism, strengthening the translation of sustainability initiatives and entrepreneurial practices into tangible business outcomes, such as improved sales performance, customer loyalty, and profitability. These results offer contextual empirical insights into the digital mediation processes shaping the transformation of local café SMEs and provide practical implications for business owners to optimize Instagram and TikTok content strategies, including green storytelling, influencer collaborations, and viral campaigns, in order to amplify the impact of sustainability efforts and entrepreneurial dynamics in achieving sustainable growth within a competitive market.
Co-Authors Abadi Sanosra Achmad Hasan Hafidzi Aditya Bayu Efendi Agung Budi Sulistiyo Ahmad Izzuddin Alhanani, Ghina Andri Desy Nurdiyanto Arik Susbiyani Astrid Maharani Awan Sugiarto Ayuningtyas, Erika Azhad, M. Naely Bayu Aprillianto Billardi Atmanagara Fadzliansyah Delisanti, Galindra Fiola Deni Hadiatullah Dewi, Eka Dewi, Winda Atika DWI CAHYONO Dwi Ristantri, Citra Dwiansyah, Ipung F., Reza Fadilatul Hasanah Febrianti, Dina Deltalia Feti Fatimah Feti Fatimah Galih Setiyo Nugroho Gardina Aulin Nuha Gilang Pradipta Haris Hermawan, Haris Hasanah, Erina Mauidhatul Ida Ayu Putu Sri Widnyani Ike Agustin Yuvianti Indri Agustin Istifadah, Anissaul Jekti Rahayu Julaeha Evi Susanti Lely Kusumawati Molektuzzahro, Arila Napik, Ahmad Ni Nyoman Putu Martini NUR FADILAH Nursaid Nursaid Nursaid Nursaid Nursaid Nursaidah Nursaidah Nursaidah, Nursaidah Nurul Qomariah P Purwanto Pawestri Winahyu Rahayuningtyas, Dwi Besti Rahmadita Elsa Effendy Risma Nur Ariyana Putri Riyanto Setiawan Suharsono Riyanto Setiawan Suharsono Rozzaid, Yusron Rusdiyanto, R Septy Holisa Umamy Shierley Aisyah Soraya Firdausi Nuzzila Srimiatun Srimiatun Sugeng Hariadi Supriyanto, Eko Sugeng Susbiyani, Arik Susbiyani, Arik Thasya Moulinda Totok Sugiharto, Totok Trias Setyowati Vesa Karsi Sukmawati Wahyu Eko Setianingsih Winahyu, Pawestri Wiwin Riza Kurnia Wulandary, Dian Anisa Yanuar, Masnia Mahardi Yonandra, Mita Yosefa Sayekti Yuvianti, Ike Agustin Zaini, Ahmad Zakiyyah, Amalina Maryam