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Organizational Change in the Public Sector: A Bibliometric Analysis of Trends and Future Directions Prasetyo, Febrianto Dwi; Heru Susilo; Ika Ruhana
Wacana Journal of Social and Humanity Studies Vol. 28 No. 4 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.04.03

Abstract

In the unpredictable, uncertain, complex, and ambiguous (VUCA) terrain, where institutions must enhance effectiveness, transparency, and agility while navigating regulatory complexity and stakeholder resistance, organizational change has become increasingly significant in the public sector. The exploration of this content remains fragmented and lacks coherent quantitative approaches, despite a considerable amount of study. By tracing the development of exploration, relating to recreating themes, and identifying gaps to suggest an emerging exploration agenda, this study aims to clarify organizational change in the public sector. The study adhered to PRISMA guidelines to conduct a systematic literature review and bibliometric analysis, utilizing data from the Scopus database. We examined 169 peer-reviewed papers from 2000 to 2025 using VOSviewer and Bibliometrix to assess author networks, publishing trends, citation performance, and keyword co-occurrence. With the United States, Australia, and the United Kingdom being the main contributors and capitals of transnational cooperation, the results show a steady rise in publications since 2006. While prominent studies highlight the significance of regulatory reform, transformational leadership, and operational efficiency, keyword analysis reveals that organizational culture, leadership, communication, and adaptation are critical facilitators of change. The position of transnational collaboration and multidisciplinary involvement in exploration performance is moderate, yet failings persist in addressing non-Western settings and incorporating diverse theoretical frameworks. This exploration advances the theoretical understanding of adaptation in public sector reform, utilizing bibliometric mapping in conjunction with a methodical review methodology, and offers valuable insights for interpreters and policymakers on how to manage organizational change. Cross-regional, multilingual, and multidisciplinary approaches should be the focus of future exploration to support more inclusive and contextually relevant outcomes in public sector transformation.   Keywords: Bibliometric Analysis; Biblioshiny; Organizational Change; Public Sector; VOSviewer
Organizational climate and work motivation on organizational commitment: The mediating role of job satisfaction Ramaditha, Shava; Susilo, Heru; Riza, Muhammad Faisal
Wacana Journal of Social and Humanity Studies Vol. 29 No. 2 (2026): WACANA, Jurnal Sosial dan Humaniora
Publisher : Graduate School Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2026.029.02.04

Abstract

Objective: This study examines the influence of organizational climate and work motivation on organizational commitment, with job satisfaction acting as a mediating variable. Organizational commitment plays an important role in maintaining employee loyalty and productivity, especially in competitive work environments where companies face increasing employee turnover, communication challenges between leaders and employees, unclear job responsibilities, and dissatisfaction with existing work systems. These issues may reduce job satisfaction and weaken employees’ commitment to the organization. Therefore, this study aims to analyze the relationships among organizational climate, work motivation, job satisfaction, and organizational commitment in order to identify strategies to improve employee loyalty and performance. Design/Methods/Approach: This research employs a quantitative approach, using questionnaire data collected via Google Forms from 68 employees of PT Telekomunikasi Seluler Tbk. in the Malang Raya area, East Java, selected purposively. The data were analyzed using Structural Equation Modeling (SEM) with SmartPLS 3 Findings: The findings indicate that organizational climate and work motivation have significant effects on job satisfaction; job satisfaction significantly influences organizational commitment; and both organizational climate and work motivation also directly affect organizational commitment; however, their effects are stronger when mediated by job satisfaction. These results highlight the importance of creating a supportive organizational climate and strengthening employee motivation to enhance job satisfaction and ultimately improve organizational commitment. Originality/Value: This study provides empirical evidence on the role of job satisfaction as a crucial mediator, strengthening the impact of organizational climate and motivation on commitment, particularly in the telecommunications industry within the specific regional context of Malang Raya. Practical/Policy implication: These results highlight the importance of organizations in creating a supportive organizational climate and strengthening employee motivation. By doing so, companies can enhance job satisfaction, which ultimately serves as a key driver of organizational commitment, reduced turnover, and maintained productivity.   Keywords: Job Satisfaction; Organizational Climate; Organization Commitment; Work Motivation JEL Classification:             M12, M54, J28
Co-Authors . Riyadi . Riyadi, . Adi Susanto Aditya Irawan Aditya Ramadhan Prakoso Aditya Wahyu Pradana Alam, Hafid Kurnia Alfida Ayu Fitria Alinvia Ayu Sagita Almira Nanda Rizky Yani Andreas Priyono Budi Prasetyo Anugrahandy Bagus Budiaji Prayohardana Arif, Achmad Arik Prasetya Arnold Jassen Wijaya Atika Laili Adiani Atikasari, Nisrina Aufa Izzuddin Baihaqi Bambang Swasto Bastian Mahar Wibawa Bayu Aditya Nugraha Chikita Dinda Risna Putri Cintya Yonanda Cynthia Rahmidita Paramita Putri Darmastuti Ariani DAU, ALVIYANI Dea Satya Putra Denada Violy Salsabila Dimas Bhirawa Maharisna Dony Apriyanto Putro Dzikrillah Rizqi Amalia Edlyn Khurotul Aini Edlyn Khurotul Nurlaily Endang Siti Astuti Erwiantono , Erwiantono Fahad Fahad Fairico Putra Ramadhan Fatmadika, Dina Ferry Bahrudin Septiawan Fitriyana Fitriyana, Fitriyana FRW, Calcarina Gagas Prakoso Hadri Latif Hamidah Nayati Utami Hamidah Nayati Utami Haninta Wanda Pratiwi Hanna Viany Octavia Hayati, Evi Hendarto Rizki Nugroho Ika Rosita Ningrum Ika Ruhana Istiqomah Qodriani Fajrin Jahrah, Fatimah Karina Desika Lydia Kertahadi Kertahadi Kharisma Rizki Hidayatullah Khartyka Harlinda Kurniati, Defantris Hari Larasati, Innes Leny Aulia Sari M Djudi Mukzam M. Cahyo Widyo Sulistyo Maryanto, Freddy Moch. Al Musadieq, Moch. Al Mochammad Al Musadieq Mochammad DJUDI MUKZAM, Mochammad DJUDI Moehammad Soe’oed Hakam Mohammad Iqbal Muhammad Cahyo W.S Muhammad Cahyo Widyo Sulistyo Muhammad Faisal Riza Muhammad Saifi Muhammad Syafril Mukhammad Hilmi Muzakki Mustakim, Moh. Nabilah Rizkia Mokhtar Nadiyah Muhana Sabitah Nurbaiti, Ellyn Nurillahizazi Winda Suprayitno Oxy Rindiantika Sari Pangestuti, Edriana Poppy Dermawan Pramesti, Patria Titianhardi Pranata, Alfin Prasetyo, Febrianto Dwi Prayedi Cahya Nugraha R. Rustam Hidayat, R. Rustam Rachdianti, Finny Tania Rafi Dharmawan Ramadhan Alfalaqqul Ramaditha, Shava Ramang, Muhammad Syahrir Retno Puspita Sari Reza Bayu Ferdhinawan Rizal Armawansyah Rizki Fitra Anisa Rizki Yudhi Dewantara Rizki Yudhi Dewantara, Rizki Yudhi Robby Bio Bilhamd Rosalita Rachma Agusti Saiful Rahman Yuniarto Shabur Miftah Maulana Shonia Rahma Ausri Siti Ragil Handayani Sri Ngabekti Sri Setyowati Utami Tamara Magdalena Tri Wulida Afrianty Untung Widodo, Untung Wаhyu Rаmdаni Yusuf Ridwan