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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura REKAYASA Jurnal Ilmiah Pangabdhi Syntax Literate: Jurnal Ilmiah Indonesia ASRO JOURNAL - STTAL STTAL POSTGRADUATE - INTERNATIONAL CONFERENCE Petra International journal of Business Studies (IJBS) Dinasti International Journal of Education Management and Social Science Annals of Human Resource Management Research Bulletin of Management and Business Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Innovative: Journal Of Social Science Research Research Horizon
Sukmo Hadi Nugroho
Universitas Esa Unggul
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Physics Public Health Social Sciences Other

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Journal : Innovative: Journal Of Social Science Research

 1 
Human Capital Planning in the Business of X-ray Screening Detection System: Human Resource Competency and Efficiency Development Strategy Gunawan, Wawan Iwan; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

The role of human capital in the healthcare industry is crucial, especially in high-tech based services such as the Clinic X-ray Screening System. This research aims to design human resource (HR) planning in accordance with operational needs, safety standards, and customer satisfaction in the radiology clinic business. This study uses descriptive-qualitative methods and Human Resource Planning (HRP), Job Analysis, and Human Capital Readiness Index (HCRI) analysis approaches. The results of the study show that the technical competence of radiology operators, the soft skills capabilities of service personnel, and clinical leadership are the three main pillars in supporting the efficiency and quality of services. The study suggests competency-based recruitment strategies, ongoing training, as well as productivity measurement based on key performance indicators (KPIs)
Operational Planning of X-ray Screening Detection System: Feasibility Analysis, Capacity, and Service Process Analysis Approach Safari, Jen Jen Mohammda; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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This study analyzes the operational framework of PT. CKK in providing accurate and reliable security equipment repair and maintenance services through the integration of process design, technology, and supply chain management. Using a mixed approach involving case studies, document analysis, stakeholder interviews, field observations, and service flow simulations, the study developed a service blueprint that includes repair processes, preventive maintenance, and the application of technologies such as AI/Analytics for damage prediction, GPS-integrated CRM, blockchain for supply chain transparency, and custom testing tools. The results show that this strategy is able to optimize service efficiency, minimize operational downtime, and ensure compliance with international standards (TSA and ECAC). However, limitations such as the theoretical nature of the implementation of advanced technologies, reliance on the quality of historical data, and high investment burden need to be addressed. Managerial implications recommend strengthening data infrastructure, gradual technology adoption, e-learning-based HR training, supplier diversification, and expansion to the latest generation of security systems. This research provides practical guidance for security equipment maintenance service companies to improve service reliability while supporting market penetration in Indonesia through a combination of technical innovation and measurable operational management. The validation findings through limited simulations and focus group discussions also emphasized the importance of a balance between technological innovation and adaptation to operational limitations in the field
Risk Management in Business Planning X-ray Screening Detection System: Identification, Evaluation, and Mitigation Strategies Sitinjak, Brando; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study examines ISO 31000-based risk management at PT. CKK, an airport and port security X-Ray equipment repair service company regulated by ICAO, TSA, and BAPETEN. This qualitative study uses holistic case studies to assess the effectiveness of risk management frameworks in achieving short-term (reduced machine downtime <1% per month, SLAs <2 hours) and long-term (ASEAN expansion, IoT/AI adoption up to 80% of customers) business goals. The risk management approach includes risk identification (engine downtime with RPN=15 and bad debt collection with RPN=16), likelihood and impact matrix analysis, priority evaluation, risk handling, and Key Risk Indicators monitoring. The results reveal that integrating tailored, inclusive, and dynamic risk management principles with business goals reduced residual risk by 60–80% using IoT/AI for damage prediction and blockchain for supply chain transparency. Operations (29.4%) and marketing (27.9%) will account for most of the IDR 739.6 billion risk management cost in five years. These findings help similar organizations optimize risk management in the X-Ray-based security technology industry with rigorous restrictions and expand into the ASEAN regional market
Co-Authors -, Julian Abdillah, Muhammad Afwan Adi Bandono Adi Bandono Adisti Hakim Wahyuningtias Agus Tri Haryanto Amalia, Kartika Putri Angela Jovita Listyarini Anton Nugroho Bambang Suharjo Bandono, Adi Cahyanto Cahyanto Chrys, Aang Dakaria, Yus Dhafi Iskandar , Muhammad Dimas Prabowo, Muhammad Edy Widodo Elisabeth Tanti Pudiastuti Felani, Herman Oddyansyah Fendiawan, Riko Ferdiansyah, Oky Arif Gunawan, Wawan Iwan Haloho, Kastauli Harjon, Ariescha Hendy Tannady IGW, Andreas Nova Ima Wijayanti Safitri Imam Santoso Indradewa, Rhian Joko Purnomo Kazan Gunawan Kurniawan, Thomas Aquinas Kustiawan, Unggul Laila Refiana Said Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Okol Sri Suharyo Okol Sri Suharyo Permatasari, Araminta Pranitasari, Diah Putra, I Nengah Raditya Novianto RATNA INDRAWATI Rensi Pradias Sari Reza, Heru Kreshna Rhian Indradewa Ridhovan, Andreanov Rufii, Rufii Sabariah Sabariah Safari, Jen Jen Mohammda Said, Meldasari Sari, Citra Arum Sinaga, Hans Salomo Tiberias Sitinjak, Brando Sufairo, Nurus Suharyo, Okol Sri Sundring Pantja Djati Tafuzi, Novta Ittaqy Tardjo, Netty Theresia V Siagian Tito Widayanto Virtadaniati, Wenny Wahyudi, Rahmad Johan Wenny Virtadaniati