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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis IJNP (Indonesian Journal of Nursing Practices) Jurnal SOLMA Abdimas Dewantara SEIKO : Journal of Management & Business PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat SULUH: Jurnal Abdimas Abdimas Universal Management Studies and Entrepreneurship Journal (MSEJ) Klabat Journal of Nursing Jurnal Aisyah : Jurnal Ilmu Kesehatan BUDGETING : Journal of Business, Management and Accounting Community Empowerment JOSING: Journal of Nursing and Health Jurnal Minfo Polgan (JMP) COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Prosiding Seminar Nasional Program Pengabdian Masyarakat NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat Sains dan Teknologi Journal of Health Technology Assessment in Midwifery Jurnal Rumpun Ilmu Kesehatan Jurnal Pengabdian Pada Masyarakat Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) Innovative: Journal Of Social Science Research Dalwa Islamic Economic Studies: Jurnal Ekonomi Syariah Indonesian Proceedings and Annual Conference of Islamic Law And Sharia Economic (IPACILSE) Jurnal At-Tamwil: Kajian Ekonomi Syariah
Sutantri Sutantri
Universitas Muhammadiyah Yogyakarta
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Journal : Jurnal At-Tamwil: Kajian Ekonomi Syariah

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Implementasi JConnect Mobile Dalam Meningkatan Pelayanan Nasabah: Studi Bank Jatim Syariah Kediri Pratiwi, Maheswary Sekar; Mala, Iva Khoiril; Romadhon, Bagus; Sutantri, Sutantri
Jurnal At-Tamwil: Kajian Ekonomi Syariah Vol. 6 No. 1 (2024): Jurnal At Tamwil, Maret 2024
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/at-tamwil.v6i1.5297

Abstract

With the advancement of technology in the 5.0 and modern era, effective and efficient communication continues to develop, hence the creation of the internet. The Internet is used by people and organizations to conduct business. For banking, one form of service implemented in the digital era is mobile banking. Bank Jatim Syari'ah launched the latest product in the digitalization era, namely JConnect Mobile with its various features. This study aims to determine the role of JConnect mobile in improving services to customers of Bank Jatim Syari'ah, this research uses qualitative research with library research methods and direct field studies, so not only from theory but going directly to the field to research. Jconnect mobile service quality through the dimensions of security, speed and accuracy has an important role in improving services to customers using JConnect mobile products.
Co-Authors - Supriyatiningsih Aditjondro, Enrico Afghani, Soewardiman Al Arlina Dewi Aysa, Imma Rokhmatul Ayu Nur Salini Bahari Bahari Bahari Bahari Bahari Bahari, Bahari Bambang Edi Susyanto Bertha Tesma Wulandari Cahyono, Hasan Chaidar Muhammad Chiya Ratul Umah Dewi Ayu Intan Lestari Dhea Isti Riyana Dianita Sugiyo Dianita Sugiyo, Dianita Dinda Pristy Gustiyan Ema Waliyanti Endang Yuswatiningsih Fasluki, Risa Bella Fattah, Fuad Abdul Hapsari, Saphira Hanan Hasanah, Putri Imroatul Helmi, M Husna, Murni Imma Rokhhmatul Aysa Imma Rokhmatul Aysa Indriastuti, Nur Azizah Isnaeni Listria Iva Khoiril Mala Khairan Khairan Khoiril Mala, Iva Lestari, Dewi Ayu Intan Ma'rifah, Selah Nurul Maharani, Luviana Mahrika Oktaviyanti Maulidiya, Siti Rohmatul Muhammad Chaidar Muhammad Chaidar Nasrulloh, Andryan Isa Noven Tri Wandasari Pramitha Sari Pratiwi, Maheswary Sekar Rachmawati, Riska Putri Rantiningsih Sumarni Rausan Fikri Priyana Putra Resti Yulianti Sutrisno Riska Putri Rachmawati Rizka Wahyu Utami Romadhon, Bagus Samsudin, Mohammad Agus Satria, Faudyan Eka Siti Nenti Sarifah Sokhifatussaniyah, Sokhifatussaniyah Sri Sundari Sugiyo, Dianita Sugiyo Supriyatiningsih, Supriyatiningsih Susilowati, Ervan Tanjung, Afriansyah Tendean, Angelia Friska Titih Huriah Titih Huriah Titih Huriah Titih Huriah Tiwi Sudyasih Wandasari, Noven Tri Wardana, Miko Andi Wardani, Eka Muda Wilda Shafira Wiwik Kusumawati Yanuar Fahrizal Yunita Lestari Zikri Alhalawi