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Marisi Pakpahan

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The Influence of Motivation, Incentives, and Work Discipline on Employee Performance in the Finance Department of Bandung Adventist Hospital Filippus Cahyo Setyawan; Freddy Johanis Rumambi; Sri Sundari; Marisi Pakpahan; Bambang Rismadi
Digital Innovation : International Journal of Management Vol. 2 No. 1 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i1.143

This study aims to analyze the influence of motivation, incentives, and work discipline on employee performance in the Finance Department of Bandung Adventist Hospital. The method used is multiple linear regression analysis to determine the relationship between independent variables (motivation, incentives, and work discipline) and the dependent variable (employee performance). The analysis results indicate that motivation has a significant and positive effect on employee performance, with a regression coefficient of 0.326 and a significance level of 0.009, supporting the hypothesis that motivation plays an important role in enhancing employee productivity and commitment. Conversely, the incentive and work discipline variables show a negative and non-significant effect on performance, with coefficients of -0.162 and -0.208, respectively. This suggests that the current incentive and work discipline practices are not fully effective or do not meet employee expectations. Simultaneously, the three independent variables have a significant effect on employee performance, with the F-test showing a significance level of 0.009. This study recommends that management prioritize motivation improvement through training programs, rewards, and the development of a supportive work environment. Additionally, it is essential to evaluate the incentive system and adopt a more flexible disciplinary approach to align with employee needs and expectations.

The Effect of Knowledge and Ease of Use of Quick Response Code Indonesia Standard (QRIS) on the Decision to Use E-Wallet as a Payment Means in UMKM in Yogyakarta City Gunawan Gunawan; Rudianto Rudianto; Sediatmoko Sediatmoko; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.133

The use of QRIS in MSMEs in Yogyakarta has increased and spread to small MSMEs. This makes the development of payment services more advanced and easier. However, there are also quite a few small MSMEs or consumers who still have minimal knowledge about QRIS and how to use it. For this reason, it is necessary to know the extent of knowledge about QRIS and what benefits can be obtained from QRIS. Socialization of QRIS is very helpful in the development of QRIS in the community, especially among MSMEs in Yogyakarta. The purpose of this study is to determine the knowledge and responses of culinary MSME consumers in Yogyakarta about the Quick Response Code Indonesia Standard (QRIS) and its ease of use. In this study, the author used a descriptive quantitative research method with a data collection method using a questionnaire based on the Likert Scale. While the data research process uses descriptive analysis, associative analysis which includes multiple linear regression analysis, correlation coefficient analysis and determination coefficient analysis, and hypothesis testing in the form of simultaneous tests (F Test). Furthermore, describing the results of the analysis using descriptive sentences.

The Influence of Work Motivation, Leadership Style and Compensation on Employee Performance at Bandung Adventist Hospital Bara Jonathan Rihi Hina; Mardi Siwoyo; Sediatmoko Sediatmoko; Marisi Pakpahan; Rudianto Rudianto
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.137

This study aims to explore the influence of work motivation, leadership style, and compensation on employee performance at Rumah Sakit Advent Bandung. With a total population of 720 employees, the study uses a simple random sampling technique to select a sample of 88 respondents, deemed sufficiently representative. Data collection is conducted through a Likert-scale questionnaire designed to capture respondents' perceptions of work motivation, leadership style, and compensation variables. To ensure data quality, the instrument's validity is tested through factor analysis, and its reliability is measured using Cronbach’s Alpha to guarantee consistency in results. Hypothesis testing is carried out using classical assumption tests and multiple linear regression analysis via SPSS version 27.The results reveal that work motivation and compensation have a positive and significant impact on employee performance, indicating that higher motivation and compensation are associated with improved employee performance. In contrast, leadership style does not show a significant effect on employee performance, possibly due to varying perceptions of the role of leadership within this organizational context. Collectively, work motivation, leadership style, and compensation variables have a significant effect on employee performance. The obtained R Square value of 0.309 indicates that 30.9% of the variation in employee performance can be explained by these three variables, while the remaining 69.1% is influenced by other factors outside this model, such as work environment, organizational culture, or other individual factors. These findings provide valuable insights for management in designing strategies to enhance employee performance.

The Influence of Nurses Performance, Facilities and Service Quality Towards Patient Satisfaction at the Outpatient Installation of Advent Hospital Bandung Ardi Peterson Seran; Freddy Johanis Rumambi; Nofrisel Nofrisel; Mardi Suharyono; Rudianto Rudianto; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.140

Installation take care road is one of facility House the most sick used by clients or patient and also is access First for every patient For get the care needed , so that very important for House Sick For ensure that every means infrastructure , and also the provision of quality human resources For ensure quality service in maintain satisfaction patient . Research This done For know influence partial and simultaneous from performance nurses , facilities , and quality service to satisfaction patient . Research This is study quantitative descriptive , for describe influence between variable X to Y, which is done against 101 patients take care Road in the House Bandung Adventist Hospital , data inside study This collected use questionnaires that have been tested for validity and reliability, which are then processed use SPSS application , and presented in form table . Found that performance nurse No own influence significant to satisfaction patient with mark significant 0.249, while facilities and quality service own influence significant with mark respectively 0.006 and 0.000. In simultaneous performance nurses , facilities and quality service own influence significant with value 0.000 with 67.9% of satisfaction patient explained by the variables discussed in study this . Satisfaction patient influenced by performance nurses , facilities , and quality service in a way together , because That important for House Sick For Keep going maintain and improve it .

The Role of Women Leaders in Increasing Satisfaction Customers at Honda Car Dealers in the Digitalization Era Christine Indrianny Tanod; Freddy Johanis Rumambi; Larasati Larasati; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.142

This thesis investigates the role of female leaders in enhancing customer satisfaction at Honda car dealers in the digitalization era. As technological advances reshape consumer behaviors and expectations, understanding how female leadership can impact customer experiences in the automotive industry becomes crucial. The research employs a quantitative approach, using surveys to collect data from customers of Honda dealers across various locations. Data analysis involves descriptive statistics and regression techniques to assess the relationship between female leadership styles and customer satisfaction levels. Findings reveal that female leaders often adopt more empathetic and collaborative communication approaches, which positively influence customer experiences. Furthermore, their adaptability to technological changes enhances service delivery and responsiveness to customer needs. The implications of this study highlight the importance of increasing female representation in leadership positions within the automotive sector as a strategy to increase customer satisfaction, particularly in a rapidly evolving digital landscape. This research aims to contribute to the development of human resource management practices and marketing strategies in the automotive industry.

Evaluasi Kebijakan Pengelolaan Sumber Daya Alam Di Indonesia: Tantangan Dan Peluang Untuk Masa Depan Siti Khadijah Hidayat; Sri Sundari; Marisi Pakpahan
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 2 No. 2 (2024): APRIL: Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v2i2.723

Natural resource management in Indonesia brings complex conflicts involving stakeholders and the use of natural resources. In particular, the natural resource management paradigm needs to be changed to deal with oil palm-related conflicts in border areas, which have the potential to increase tensions between countries. This research aims to determine the effectiveness of natural resource management policies in Indonesia's border regions, with a focus on conflicts related to palm oil. The research method used is qualitative with a literature study approach, involving in-depth analysis of various sources of information such as scientific journals, government reports and other related literature. The research results show that conflicts related to natural resources tend to be triggered by social and economic inequality, as well as neglect of environmental problems. The importance of managing conflict efficiently using models such as negotiation and facilitation is apparent. Involving local actors, including the community, in making policies has a crucial role in ensuring the suitability of policies with community aspirations. Indonesia has adopted sustainable policies, but barriers such as perception and lack of coordination between levels of government still need to be overcome. Therefore, this research suggests creative and forward-thinking solutions, including civil service reform, increasing ecotourism, and developing active community participation as prospects towards natural resource management.

Peran Kepemimpinan Camat Cakung dalam Meningkatkan Kinerja Pegawai pada Kantor Kecamatan Cakung Kota Administrasi Jakarta Timur Bernadi Gamal Salam; Freddy J. Rumambi; Sri Sundari; Dwi Hermuningsih; Marisi Pakpahan
Jurnal Manajemen dan Ekonomi Kreatif Vol. 2 No. 4 (2024): Oktober : Jurnal Manajemen dan Ekonomi Kreatif
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jumek.v2i4.483

The Leadership of the Cakung Subdistrict Head has a crucial role in creating positive changes in improving employee performance, work environment, and improving the quality of public services in Cakung Subdistrict. In the above context, his duties and functions as sub-district head are manifested in programs and policies. First, encourage community participation to take part in development planning within the sub-district in the development planning deliberation forum (Musrenbang), second, provide guidance and supervision of all work units, both government and private companies that have work programs and community empowerment activities in sub-district work areas, thirdly, carry out evaluations of community empowerment activities in sub-district areas, both carried out by government and private work units. The research method uses a descriptive method with a qualitative approach, namely taking data related to the problem to be researched so that it can be described descriptively, qualitatively and comprehensively, namely describing the prevailing reality and discussing the problems raised in relation to the research object, namely the role Leadership and Organizational Culture in Improving the Performance of Cakung District Office Employees, East Jakarta. From the research results, it is revealed that the Cakung sub-district head has so far fulfilled the elements of effective Leadership character which have an impact not only on aspects of employee performance, but have had a positive impact on the institutional image in a positive way or the positive image of the Cakung sub-district office in the eyes of the publik and stakeholders, especially the community in the sub-district area. Cakung. These aspects of Leadership character include aspects of the Leader as a "Figurehead", as a "Leader", as a "Liason", as an "Interpreneur", as a "Resource Allocation", as a "Disturbance Handle", as a problem solver or problem solver), and aspects of the Leader as “Monitor and “Desiminator” and as “Spoke Person”.

Keselamatan Dan Kesehatan Kerja Pada Offshore Wind Farm GEO QUIP MARINE Company Ilham Okta Pratama; Sri Sundari; Marisi Pakpahan
Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Vol. 2 No. 1 (2024): Maret : SAMMAJIVA : Jurnal Penelitian Bisnis dan Manajemen
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/sammajiva.v2i1.778

Quantitative research design with the subject of work safety and occupational health in offshore wind farms at GEO QUIP MARINE. Research method for collecting data using a questionnaire survey as research. This analysis shows that work safety and health hazards for marine geotech workers greatly influence work at this company and provide positive goals for the progress of this company. As the wind power sector grows and becomes an established source of renewable energy, it introduces new materials, technologies and processes that expose workers to increased and unique occupational risks. In this paper, we conducted an overview of the scientific and industrial literature on online scientific databases and search engines to identify the extent to which occupational health hazards and risks specific to wind power generation have been considered. Our review reveals the importance of work safety and the introduction of work safety tools at offshore wind farms such as PPE, H2S, and other equipment that influence offshore work maintenance is the focus of research, mainly including self-reported data from offshore wind farm employees. Factors such as vibration, welding fumes and other hazardous substances, weather conditions and biological hazards have not been addressed by research, although the presence and combination of these factors may raise concerns. Therefore, further research is needed into the unique and combined risks and hazards faced by workers across all stages of the wind energy production life cycle. This will increase knowledge and provide opportunities to manage occupational health and safety hazards in existing and newly built installations as well as provide input for future regulations and other preventative measures.

Peran Evaluasi Kinerja Dalam Organisasi Bara Jonathan Rihi Hina; Sri Sundari; Marisi Pakpahan
Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Vol. 2 No. 1 (2024): Maret : SAMMAJIVA : Jurnal Penelitian Bisnis dan Manajemen
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/sammajiva.v2i1.786

This research aims to identify the role of performance evaluation in organizations. The focus of this research is to understand how implementing a good performance evaluation system can have a positive impact on the organization. This research method focuses on critical analysis of scientific literature, case studies, and expert views in the field of human resource management. Using this approach, this research involves synthesizing information from various sources to construct a comprehensive understanding of how performance evaluation can be a catalyst in organizational development. The results of this research outline the importance of implementing performance evaluation as a strategic tool for identifying employee strengths and weaknesses, as well as designing programs employee development as an important strategy in organizational development.

Role of Service Personnel Nurse in Implementation of Electronic Medical Records to Improve Inpatient Services at Adventist Hospital Bandung Nora Naibaho; Sri Sundari; Bahana Wiradanti; Marisi Pakpahan; Freddy J. Rumambi
International Journal Business, Management and Innovation Review Vol. 1 No. 4 (2024): November : International Journal Business, Management and Innovation Review
Publisher : Universitas Veteran Bangun Nusantara Sukoharjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijbmir.v1i4.44

Electronic Medical Record (EMR) is a technology-based information system created to improve health services, where this system helps medical personnel in providing services faster and more accurately, but in its implementation, the technology system takes time to adapt, therefore it is important for hospitals to continue to evaluate how the process of using EMR in the service delivery process. This study aims to determine the benefits, obstacles, and strategies used to optimize the implementation of EMR in the Inpatient Installation of Advent Hospital Bandung. This study uses a qualitative method to analyze phenomena related to the implementation of EMR in the Inpatient Installation of Advent Hospital Bandung, data collection was carried out by interviewing 9 informants who then processed the interview data and presented in narrative form. From this study it was found that EMR speeds up the work of nurses and is more accurate, but in its implementation informants complained about too many EMR features and nursing care with the same nursing diagnosis repeated on each shift so that a lot of time was wasted. In addition, technical problems such as wifi and electricity also often interfere with the work of nurses. From the interview with the informants, it was stated that the strategy to optimize the implementation of EMR in the Inpatient Installation of Adventist Hospital Bandung includes management, staff training, and technology infrastructure, in addition, nurse compliance is also considered to be an important key in optimizing the implementation of EMR. EMR can help nurses work better but still needs to develop simpler features that cover all the important aspects needed, as well as a mature strategy in optimizing the use of EMR in the Inpatient Installation of Adventist Hospital Bandung.

Co-Authors Adie Nugraha Natanegara Alfred Inkiriwang Ambarwati Ambarwati Anita Sukmawati Antonius Agustino Ardi Peterson Seran Auderey G. D. Tangkudung Auderey G.D. Hats Bahana Wiradanti Bambang Rismadi Bara Jonathan Rihi Hina Benny Ranti Benny Ranti Bernadi Gamal Salam Christine Indrianny Tanod Debora Rifiani Gosita Dede Ito Dhea Indah Kusumawardani Doddy Dewayadi Dwi Hermuningsih Dwi Hernuningsih Faiz Retno Mukti Fakhrul Rizal Fernandez Hutagalung Filippus Cahyo Setyawan Freddy J Rumambi Freddy J. Rumambi Freddy Johanis Rumambi Freddy Johannis Rumambi Gunawan Gunawan Hardianawati Hardianawati Hasna Rofifah Hugeng Song Arsanto Ilham Okta Pratama Iman Arief Setiawan Irwan Tanamas Jacqueline Makanoneng Jeffry Rustandi Josaphat Januar CPR K P Suharyono Karina Sukandi Laras Ati Larasati Larasati Larasati Simatupang Laura Irawati Mardi Siswoyo Mardi Siwoyo Mardi Suharyono Milana Yo Muhammad Aditya Nely Oktaviyanti Nofrisel Nofrisel Nora Naibaho Patrick Patrick Pingkan Luciawati Sompi R. Nur Amalia Raden Muhammad Syakur Fathurrahman Ratnawati Prayogi Rennie Rennie Rhinomuraena Murtoaji Abikusno Riekal Fahmi Risda Trully Tobing Rismadi, Bambang Rudianto Rudianto Rudianto Sacha, Shinta Sediatmoko Sediatmoko Siti Khadijah Hidayat Sundari, Sri Teguh Setiadi Teti Teti Venjte G. Rombot Yopi J. Kameo

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