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Journal : Advances in Community Services Research

The Impact of Digital Marketing on Local Businesses Yendra, Yendra; Zakaria, Zakaria; Noy, Ismail
Advances in Community Services Research Vol. 2 No. 1 (2024): September - February
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v2i1.340

Abstract

Purpose: This study investigates how digital marketing impacts local businesses, focusing on its role in enhancing customer engagement, sales performance, and brand building. It aims to address the challenges local businesses face in adopting digital marketing tools and strategies to achieve sustainable growth and competitive advantage in a digital-first environment. Research Design and Methodology: A qualitative literature review method was used, incorporating systematic thematic analysis and meta-synthesis of existing academic studies. Relevant sources were selected from databases like Google Scholar, JSTOR, ScienceDirect, and ProQuest. The analysis emphasizes key digital marketing elements such as social media marketing, email marketing, and search engine optimization (SEO), particularly their effects on local businesses. Findings and Discussion: Digital marketing significantly boosts customer engagement by enhancing interaction and satisfaction through social media and email platforms. It increases sales and revenue via targeted advertising and improved online visibility through SEO. Additionally, digital marketing strengthens brand identities by enabling consistent and engaging content delivery. Challenges include continuous adaptation to digital trends and managing complex tools, highlighting the necessity for strategic planning and ongoing learning. Implications: This study emphasizes the need for local businesses to integrate digital marketing and invest in continuous skill development strategically. It provides practical insights for leveraging digital marketing to foster growth and resilience, contributing to academic and practical fields.
Community Services and Their Role in Enhancing Urban Resilience Khotimah, Khusnul; Zakaria, Zakaria; Yendra, Yendra; Tonggiroh, Mursalim
Advances in Community Services Research Vol. 3 No. 1 (2025): September - February
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v3i1.414

Abstract

Purpose: The research aims to comprehensively understand how community services—such as disaster preparedness programs, public health initiatives, and social support systems—fortify urban resilience by addressing diverse urban challenges. Research Design and Methodology: Employing a qualitative research approach, this study conducts an extensive literature review to identify and analyze how community services contribute to urban resilience. The methodology involves thematic analysis and cross-case comparisons to synthesize findings from relevant literature. Findings and Discussion: The findings highlight that community services are pivotal in fostering social cohesion, enabling collective action, and providing essential resources, enhancing communities' capacity to withstand and recover from crises. Disaster preparedness programs improve emergency response and recovery times, while public health initiatives address health-related vulnerabilities and support overall well-being. Social support systems, including welfare programs and housing assistance, mitigate economic hardships and promote social inclusion. Implications: Implications of this study suggest that policymakers and practitioners should focus on enhancing community engagement, investing in community services, and developing innovative models for their integration and sustainability. Future research should explore the long-term impacts of community services on resilience and identify best practices for their implementation across diverse urban contexts.