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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Ekonomi dan Bisnis IRJE (Indonesian Research Journal in Education) MANDAR: Management Development and Applied Research Journal Bakti Cendana: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Madani Jurnal Publika Pengabdian Masyarakat Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Jurnalku Jurnal Manajemen dan Pemasaran Jasa Journal of Business Studies and Management Review Journal of Artificial Intelligence and Digital Business Pusat Publikasi Ilmu Manajemen Ebisnis Manajemen Master Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Ekonomi, Akuntansi dan Perpajakan Jurnal Manajemen Kewirausahaan dan Teknologi Pajak dan Manajemen Keuangan
Elliyana, Dessy
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Nursing Social Sciences Other

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Dampak Lingkungan Kerja terhadap Tingkat Kepuasan Kerja Pegawai di Badan Pengembangan Sumber Daya Manusia (BPSDM) Provinsi Jambi Oksa Marani; Dahmiri Dahmiri; Dessy Elliyana
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 4 No. 3 (2026): Juli: Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Univ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v4i3.1407

Abstract

This study aims to determine and analyze the impact of the work environment on employee job satisfaction at the Human Resources Development Agency (BPSDM) of Jambi Province. The research is motivated by the importance of a supportive work environment in creating comfort, increasing motivation, and improving employee job satisfaction, since preliminary observations found several work-environment problems such as inadequate room cooling, disrupted toilet water supply, and unstable Wi-Fi network. This study used a quantitative approach with an associative research design. The population consisted of 75 employees, all of whom were used as the sample through a saturated sampling technique. Data were collected using a four-point Likert-scale questionnaire and analyzed with validity tests, reliability tests, classical assumption tests, and simple linear regression using SPSS. The results show that the work environment has a significant impact on employee job satisfaction, evidenced by a significance value smaller than 0.05, with a coefficient of determination of 61.8 percent. This indicates that the better the work environment, both physical and non-physical, the higher the employee job satisfaction. This research is expected to serve as a consideration for the agency in improving the quality of the work environment to support employee job satisfaction and performance.
Pengaruh Inovasi dan Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Kantor Camat Alam Barajo Kota Jambi Fadli Al Ikhsal; Moh. Ihsan; Dessy Elliyana
Jurnal Ekonomi, Akuntansi, dan Perpajakan Vol. 3 No. 1 (2026): Februari: Jurnal Ekonomi, Akuntansi, dan Perpajakan (JEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jeap.v3i1.2018

Abstract

This study aims to determine the effect of service innovation and service quality on public satisfaction at the Alam Barajo District Office, Jambi City. This study used a quantitative method with questionnaires distributed to the public as the primary data source. The collected data were then analyzed to determine the extent to which service innovation and service quality contributed to public satisfaction. The results showed that service innovation had a positive and significant effect on public satisfaction, meaning that the better the innovation, the higher the level of public satisfaction. Furthermore, service quality was also shown to have a positive and significant effect, indicating that aspects such as accuracy, clarity of information, and officer attitudes play an important role in shaping public satisfaction perceptions. These findings confirm that increasing service innovation and improving service quality are strategic steps for the sub-district government in an effort to continuously increase public satisfaction. Thus, these two factors must be the main focus in improving public service governance in the region.
Optimalisasi Pariwisata Berbasis Komunitas Melalui Peningkatan Kapasitas Pengelolaan Keuangan di Wisata Mangrove Pangkal Babu Yudi Yudi; Erida Erida; Dessy Elliyana; Mar Atun Saadah; Try Syeftiani
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5591

Abstract

Kegiatan pengabdian ini bertujuan untuk mengoptimalkan pariwisata berbasis komunitas di Wisata Mangrove Pangkal Babu melalui peningkatan kapasitas pengelolaan keuangan khususnya pada pelaporan keuangan bagi kelompok sadar wisata Mangrove Pangkal Babu. Pariwisata berbasis komunitas (CBT) memiliki potensi besar untuk meningkatkan kesejahteraan masyarakat lokal, namun seringkali terhambat oleh rendahnya kapasitas pengelolaan keuangan yang efektif dan efisien. Melalui pelatihan dan pendampingan keuangan, kegiatan ini membantu kelompok sadar wisata Mangrove Pangkal Babu dalam meningkatkan kemampuan mereka mengelola pendapatan dan melakukan pencatatan keuangan yang transparan. Metode yang digunakan adalah pelatihan partisipatif dan evaluasi berkelanjutan untuk memastikan penerapan hasil pelatihan dalam praktik sehari-hari. Hasil kegiatan menunjukkan adanya peningkatan kemampuan pengelolaan keuangan melalui aplikasi pelaporan keuangan yang diberikan oleh tim pengabdian FEB Universitas Jambi. Diharapkan dengan adanya peningkatan kapasitas ini, wisata Mangrove Pangkal Babu dapat dikelola dengan lebih profesional, mendukung perekonomian lokal, dan menjaga kelestarian lingkungan.
Pengaruh Pelatihan Kewirausahaan terhadap Kinerja UMKM Binaan Dinas Koperasi dan UKM Provinsi Jambi di Kota Jambi Dewi Melati; Novita Ekasari; Dessy Elliyana
Jurnal Manajemen Kewirausahaan dan Teknologi Vol. 3 No. 2 (2026): Juni : Jurnal Manajemen Kewirausahaan dan Teknologi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumaket.v3i2.1352

Abstract

This study to analyze the effect of Enterprenuership Training on the Performance of MSMEs fostered by the Jambi Provincial Cooperatives and SMEs Office. The 2025 training program focuses on the culinary sector, but its effectiveness in improving business performance has not been empirically measured. This study uses a quantitative approach by distributing questionnaires to 109 culinary MSMEs who participated in the training. The Entrepreneurship Training variable is measured through six dimensions, while MSME Performance through three dimensions. Data analysis was performed using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results show that all variable indicators meet validity and reliability, with outer loading values ​​>0.7 and Composite Reliability >0.94. The R-Square value of 0.910 indicates that Entrepreneurship Training is able to explain 91% of the variation in MSME Performance. The hypothesis test yielded a path coefficient of 0.954 with a t-statistic of 56.97 and a p-value of 0.000, thus proving that Entrepreneurship Training has a positive and significant effect on MSME performance. This finding emphasizes that the quality of material delivery, trainer competence, and the relevance of training content contribute to increased sales, customer growth, and product competitiveness based on participant perceptions. This study emphasizes the importance of training as a strategy for strengthening MSMEs, although its scope is limited to culinary entrepreneurs. Further research is recommended to include other variables such as business experience, capital, and digital capabilities to understand the factors that influence MSME performance.
Co-Authors Agus Solikhin, Agus Amilia, Wilsa Bagas Putra Wicaksana Bakti Ramadhani Besse Wediawati Dahmiri Dewi Melati Elman, Irma Lestari Erida Erida Eva Widia Fadli Al Ikhsal Febriansyah, Wahyu Fitri Chairunnisa Fitriaty, Fitriaty Larissa, Luna Laila M, Musnaini Mar Atun Saadah Moh. Ihsan Muhammad Haris Saputra Muhammad Irsyad Musnaini musnaini musnaini Musnaini Musnaini NOVITA EKASARI Nur Hasanah Nurlaila, Endang Oksa Marani R.S, Salsa Faradilla Raja Sarah Fatricia Raja Sharah Fatricia Ramadhan, Syabani Raudho Lestari Retno Putri Lestari Rike Setiawati Shofia Amin Simanjuntak, Elisabet Sry Rosita Sumarni Sumarni Tona Aurora Lubis Try Syeftiani Widiastuti, Fitri Widiatmoko, Agus Wiratama, Putri Amelia Yosefa, Yessa Okta Yudi - Zulfina Adriani