Articles
PENERAPAN MANAJEMEN SUMBER DAYA MANUSI SYARIAH DI HOTEL GRASIA
Fikri, Fajar Muhammad;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 25, No 2 (2016): Desember
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.25.2.125-134
The purpose of this research is to know how the application of Human Resources Management in Hotel Grasia Semarang, whether it is appropriate with Islamic values by looking the practical management of Hotel Grasia.This research use qualitative method where is the data collection conducted by interview and deeply observation for a certain period to get more information about the application of Human Resources Management based on Islamic values. The object of this research is a Hotel which is proceeded in syariah system, that is Hotel Grasia Semarang. Then the Informant in this research are the employees of this Hotel who have worked for more than 5 years.The result shot the outline of Islamic values which are still maintained and applicated practically in Human Resources Management in Hotel Grasia Semarang. The Islamic values are showed by several criterias, test or material in some management practices. The spiritual side is also looked from the employees participation in several religious events that showed the religious side of the person.Â
PENGARUH KEADILAN PROSEDURAL DAN DISTRIBUTIF TERHADAP KEPUASAN KERJA DAN KOMITMEN AFEKTIF
Hasmarini, Dwi Penny;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 17, No 1 (2008): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.17.1.99-118
Penelitian mengenai keadilan organisasional yang meliputi keadilan prosedural dan keadilan distributit di Indonesia dapat dikatakan masih minim. Maka penelitian ini membahas mengenai pengaruh langsung dan pengaruh tidak langsung dari keadilan prosedural dan keadi/an distributif terhadap komitmen atektif, dimana untuk pengaruh tidak langsung dimediasi oleh kepuasan kerja. Walaupun peneliti-peneliti sebelumnya telah menjelaskan mengenai hubungan keadilan organisasional terhadap komitmen organisasional, akan tetapi sebagian besar dari mereka tidak menjelaskan secara spesitikjenis komitmen organisasional yang manakah yang sebenarnya mereka teliti. Untuk itulah perlu adanya penggunaan konstruk yang multidimensional untuk dapat memahami fenomena komitmen organisasional dengan lebih baik. Karenanya penelitian ini menggunakan salah satujenis dari komitmen organisasionalyaitu komitmen afektif.Penelitian ini menggunakan metoda analisis jalur (path analysis), dengan data sebanyak 86 responden yang berasal dari para karyawan salah satu perusahaan swasta asing di Indonesia yang telah bekerja minimal selama satu tahun pada perusahaan tersebut. Dengan menggunakan analisis jalur melalui dua tahapan regresi, penelitian ini menghasilkan variabel yang memiliki pengaruh total terbesar terhadap komitmen atektif, yaitu keadilan distributif dengan nilai sebesar 0. 651 yang dihitung melalui penjumlahan standardized coefficient beta dari keadilan distributif ke komitmen atektif secara langsung dan tidak langsung melalui kepuasan kerja. Selain itu, koetisien determinasi total menunjukkan bahwa 84. 6% perubahan variabel komitmen atektifmampu dijelaskan oleh variabel keadilan prosedural, keadilan distributif, dan kepuasan kerja sesuai model. Sedangkan sisanya sebesar 15. 4% dijelaskan oleh variabel-variabel lain diluar model penelitian ini.Hasil yang didapat secara parsial dari masing-masing jalur yaitu keadilan prosedural dan keadilan distributif memiliki pengaruh positit dan signitikan terhadap kepuasan kerja, yang kemudian kepuasan kerja mempengaruhi komitmen afektif secara positif dan signifikan. lni berarti baik keadilan prosedural maupun keadilan distributif memilikipengaruh tidak langsung terhadap komitmen afektifmelalui kepuasan kerja. Untuk pengaruh langsung hanya keadilan distributifyang mempengaruhi komitmen afektif secara positif dan signifikan, sedangkan keadilan prosedural hanya memberipengaruh positifke komitmen afektit akan tetapi tidak signitikan.
GEN Y LEADER: QUALITATIVE PHENOMENOLOGY LEADERSHIP STUDIES IN PLN APD JATENG & DIY
Akmalaputri, Arsyadany Ghana;
Yuniawan, Ahyar;
Djastuti, Indi
JURNAL BISNIS STRATEGI Vol 26, No 1 (2017): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.26.1.62-75
This qualitative phenomenological study to examine and compare the style and character of Gen Y leadership with the style and character of Gen X leadership in PT. Perusahaan Listrik Negara Area Pengatur Distribusi Jawa Tengah & Daerah Istimewa Yogyakarta. The study was conducted through in-depth interviews and direct observation of selected respondents. The questions are (i) Gen X (old) leadership in preparing the cadre to deal with change, (ii) Gen Y's leadership in responding to the company's target challenge in the face of change.The respondents of this study were the group of Gen Y leaders and the group of Gen X leaders at PT. PLN APD Jateng & DIY. The method used is qualitative phenomenology. It is used because the purpose of this study to reveal the meaning of concept or phenomenon of experience based on the awareness that occurs in some individuals in PT. PLN APD Jateng & DIY.The results showed that Gen Y Leader at PT. PLN APD Jateng & DIY provides an understanding of organizational achievement targets to staff or subordinates in typical millennial youth. In addition to coaching, mentoring and counseling (CMC) and streamlining the WhatsApp Group (WA), they also often hang out together. The leadership cadre preparation process continues unabated, through an active WA Group 24 hours a day, seven days a week, and 30 days in a month. While the leaders of Gen X only use the CMC, code of conduct (CoC), and the person in charge (PIC) for the pattern of regeneration. The results also show that in addition to being very open to differences, Gen Y's leaders are also very tolerant of conflict in working relationships.
PENERAPAN TEKNOLOGI INFORMASI DAN COUSTUMER RELATIONSHIPMANAGEMENT SEBAGAI KEUNGGULAN BERSAING BERKELANJUTKANGUNA MENINGKATKAN KINERJA PERUSAHAAN
Dinata, Benny Martha;
Wahyudi, Sugeng;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 25, No 1 (2016): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.25.1.1-15
This study was conducted to examine the effect of Information Technology and Customer Relationship Management (CRM) of the Company's Performance with Sustainable Competitive Advantage as an intervening variable. Object of this research is the workshops authorized Toyota network in Central Java and Yogyakarta, Indonesia.This research is an empirical study with a sample of the entire population in the data collection. Data obtained by conducting a survey of 30 Chief and Assistant Chief Workshop an authorized Toyota network in Central Java and Yogyakarta, Indonesia. Data analysis was done using descriptive analysis and Structural Equation Model (SEM). The type of SEM in this study is the variance based SEM or Partial Least Square (PLS) SEM using an application program SmartPLS (Partial Least Square) 2.0 M3.Based on the calculation result R2 is known that variable of Information Technology, Customer Relationship Management, and Sustainable Competitive Advantage Companies able to explain the variable performance of 57.87%, while 42.13% is explained by factors outside the model. Thus, indicating that the resulting model is good and has a level of closeness that a strong correlation (substantial).
MANAJEMEN MUTU TOTAL (TQM) PADA PENDIDIKAN TINGGI: POTENSI DAN KETERBATASAN
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 11, No 8 (2003): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.11.8.51-61
Banyak perguruan tinggi yang telah mengajarkan konsep dan filosofi manajemen mutu total (TQM), tetapi kontroversi yang menyangkut aplikasinya dalam pendidikan tampaknya belum disentuh dan cukup memanas. Kontroversi ini menyangkut tentang apakah TQM hanya sekedar entusiasme atau sebuah pergeseran paradigma utama. Apalagi saat ini, masa depan kebanyakan perguruan tinggi (PT) sedang dipengaruhi oleh berbagai faktor eksternal seperti tren-tren demografis, teknologi, perubahan ekonomi, dan kompetisi yang intens di antara PT itu sendiri. Jadi, dapat dikatakan bila pendidikan tinggi saat ini berada dalam tekanan untuk berubah yang tak terhindarkan. Dari sisi perusahaan, bisnis-bisnis yang mempekerjakan Jurusan PT mulai cukup vokal dalam menyampaikan ketidakpuasannya atas kualitas lu/usan PT. Sejumlah kesenjangan telah teridentifikasi dalam mutu manajemen pendidikan dan bisnis mengklaim bahwa PT tidak responsif dengan kebutuhan-kebutuhan para pelanggannya. Keluhan yang paling spesifik adalah universitas terlalu menekankan pada keahlian analisis dengan mengorbankan keahlian hubungan manusia. Ketika masih terjadi perdebatan di antara para akademisi tentang apakah manajemen mutu total hanya sekedar antusiasme atau perubahan paradigma, banyak universitas telah menambhakan mata kuliah TQM di dalam kurikulumnya. Akan tetapi, tampaknya antusiasme penerapan TQMdalam manajemen pendidikan universitas masih rendah. Mengingat TQM telah diakui sebagai salah satu pendekatan manajemen yang dapat memperbaiki efisiensi dan kinerja, TQM sekarang dipertimbangkan sebagai suatu solusi terhadap masalah-masalah yang dihadapi institusi-institusi pendidikan tinggi. Lagipula, keberhasilan dalam menerapkan TQM dalam manajemen Jayanan pendidikan tinggi akan menimbulkan dampak pada citra dan reputasi perguruan tinggi tersebut.
PROSES IMPLEMENTASI TEKNOLOGIBARU, KONFLIK PERAN DAN GAYA KEPEMIMPINAN BERPENGARUH TERHADAP KINERJA KARYAWAN
Hanuni, Nanang;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 25, No 1 (2016): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.25.1.64-81
The purpose of this research is to test the influences of leadership styleand new technology implementation on role conflictto impactemployee performance. Using these variables, the usage of these variables are able to solve the arising problem within officer Charoen Pokphand Semarang. Statement of this problem is how increase employee performance?.The samples size of this research is 135officerCharoen Pokphand Semarang. Using the Structural Equation Modeling (SEM). The results show that leadership styleand new technology implementationon role conflictto impact employee performance.The effect of leadership styleon role conflictare significant; the effect of leadership styleon employee performanceare significant; the effect of new technology implementationon role conflictare significant;the effect ofnew technology implementationon employee performanceare significant; the effect ofjob satisfactionon employee performanceare significant.
EFFECT OF ROLE CONFLICT AND ROLE OVERLOAD TO BURNOUT AND ITS IMPACT ON CYBERLOAFING (STUDY ON PT PLN (PERSERO) PUSAT MANAJEMEN KONSTRUKSI)
Hardiani, Wenefrida Ardhian ayu;
Rahardja, Eddy;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 26, No 2 (2017): Desember
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip
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DOI: 10.14710/jbs.26.2.89-99
Cyberloafing is one of the employee's counterproductive behavior by using mobile phone and office internet facility for personal use during working hours. Cyberloafing behavior is caused one of them by the psychological condition of employees, namely burnout. The cause of this burnout is due to role conflict and role overload. If the behavior of cyberloafing continues to be done will hamper the productivity of employees and eventually will have a negative impact on the company. The problem in this research is how to decrease cyberloafing by seeing role conflict, role overload, and burnout. The sample of this study amounted to 150 respondents. Sample determination was done by census technique. Respondents in this research are employees of PT PLN (Persero) Pusat Manajemen Konstruksi Semarang. The analysis tool used is Structural Equation Modeling (SEM) in AMOS 22 program.Based on five hypotheses tested, there are four accepted hypotheses. Role conflict has a significant effect on cyberloafing, role overload has no effect on cyberloafing, role conflict and burnout has a significant effect on burnout, and burnout has a significant effect on cyberloafing. In an effort to decrease the level of cyberloafing, good human resource management is required. Purpose of Human resource management is to avoid role conflict, role overload, and burnout affecting cyberloafing.
The Influence of Organizational Culture, and Work Motivation on Employee Performance with Job Satisfaction as an Intervening Variable
Faturrahman, Satria;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 32, No 2 (2023): December
Publisher : Master of Management, Faculty of Economics and Business, Diponegoro University
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DOI: 10.14710/jbs.32.2.31-44
This study investigates the critical link between human capital and organizational success by examining the influence of organizational culture and work motivation on employee performance. We hypothesize that job satisfaction plays a mediating role in this interplay. Employing a quantitative approach with 90 respondents at Hotel Grandhika Pemuda Semarang, Indonesia, we analyze data using multiple linear regression. Our findings reveal a significant positive influence of both organizational culture and work motivation on job satisfaction. Furthermore, all three variables demonstrate a robust impact on employee performance. Notably, job satisfaction emerges as a significant mediator, underscoring its crucial role in translating positive organizational factors into improved performance. These findings highlight the multifaceted nature of human capital management. To optimize employee performance, organizations like Hotel Grandhika Pemuda Semarang should prioritize fostering a positive organizational culture, nurturing employee motivation, and cultivating a sense of job satisfaction among their workforce.
The Effect of Service Quality, Product Quality, and Pricing on the Level of Customer Satisfaction at PT. IT Matsuoka Winner Industry
Wulandari, Romadona Ayu;
Yuniawan, Ahyar
JURNAL BISNIS STRATEGI Vol 32, No 2 (2023): December
Publisher : Master of Management, Faculty of Economics and Business, Diponegoro University
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DOI: 10.14710/jbs.32.2.45-54
This study aims to understand the level of customer satisfaction with service quality, product quality, and price at PT. Ti Matsuoka Industry Winner. This study uses variables of service quality, product quality and price as independent variables and consumer satisfaction as the dependent variable. The population in this study used all consumer data of PT. Ti Matsuoka Industry Winner. With a sample of 118 individuals using the purposive sampling method. The data analysis method used in this study is multiple linear regression technique. The results of the analysis show that the variables of service quality, product quality and price have a positive and significant effect on consumer satisfaction at PT. Ti Matsuoka Winner Industry. And in this study price has a dominant influence on consumer satisfaction.